Transfer content from an iOS device with Samsung Smart Switch

Last Update date : Aug 06. 2020
Transfer content from an iOS device with Samsung Smart Switch

Congrats on your new phone! You'll be happy to learn that the Smart Switch app lets you seamlessly transfer all your content from your previous iOS phone to a Samsung Galaxy phone. You can also create a backup of your iOS device and sync data using Smart Switch for a Mac or PC.

Information provided applies to devices sold in Canada. Available screens and settings may vary for smartphones sold in other countries. Smart Switch allows you transfer content from an iOS devices to Galaxy devices only.

Sync your iOS device to iCloud

To make sure all of your latest content is ready for transfer, first you'll need to sync your iOS phone to iCloud.

Sync your iOS device to iCloud

On your iOS phone, navigate to Settings, and then tap your Apple ID. Tap iCloud, and then select the desired data to sync. The sync will happen automatically.

If you are not familiar with using iCloud, visit the iCloud setup site.

Transfer content wirelessly on your iOS phone

When you're ready, transferring all your content from your iCloud to your new phone is simple. Remember, you need to sync your iOS device's data to iCloud first before transferring.

Launch Smart Switch on the new Galaxy phone. If this is your first time using Smart Switch, you will need to tap Agree and then tap Allow to accept the terms of service. Then, tap Receive data. Tap iPhone/iPad, and then tap Get data from iCloud instead at the bottom of the screen. Enter your Apple ID and password, and then tap Sign in to iCloud. Enter the verfication code, and then tap OK. Select the data you want to transfer and tap Import.

The following data can be transferred from iCloud:

  • Personal content: Contacts, Schedule, Notes, Call history, and Bookmarks.

  • App data: Photos, Live Photos, Videos (DRM free content only), Documents, Recommended apps, and Voice Memos.

  • Settings, etc: Wi-Fi and Alarms.

iTunes music and videos cannot be transferred from iCloud. Unencrypted iTunes music can be transferred to your phone by simply copying the M4A files from a PC with your iTunes library. You can also transfer your music files directly from a computer.

Transfer content via USB cable

The USB-OTG adapter is provided in-box with the Galaxy S10+, S10, S10e, Note10+, Note10+ 5G, and Z Flip. If you are transferring a large amount of data, we recommend using Wi-Fi so that both phones can be plugged into chargers during the transfer.

You can also use a USB cable to transfer content between your iOS phone and your new Galaxy phone. However, you will need both the iOS cable that came with your iOS phone and a MicroUSB to USB adapter (OTG cable). Also, make sure both phones are charged beforehand since you can't charge them during the transfer.

Transfer content via USB cable

Launch Smart Switch on the new Galaxy phone, and then tap Receive data. Tap iPhone/iPad. Connect the two phones using the iOS phone's lightning cable and the USB-OTG adapter that came with your Galaxy phone. Tap Trust on the iOS phone. Tap Next on the Galaxy phone. Select the content you want to transfer, and then tap Transfer. When finished, tap Done on the new phone, and tap Close on the old phone.

The following data can be transferred with a USB cable:

  • Personal content: Contacts, Schedule, Messages, Notes, Call history, and Bookmarks.

  • App data: Photos, Music (DRM free content only), Videos (DRM free content only), Documents, Recommended apps, and Voice Memos.

  • Settings, etc: Wi-Fi and Alarms.
Create a backup on a computer

You should also consider backing up the content from your old phone to a PC or Mac. That way, you'll still have your data even if iCloud isn't available or if you can't remember your Apple ID.

Create a backup on a computer

Connect your old phone to your computer with a USB cable, and tap Allow on your phone. Navigate to and open Smart Switch on your computer, and then select Backup. Your computer will begin backing up your data. When it’s finished, a notification will appear to let you know it’s done. Then, click OK.

Default save location on a computer

When using a PC or Mac to back up your data, the files will be stored in a default location. You can also choose a specific location instead if you wish. To help you find your stored data, here are the default locations:

  • Windows 8, Windows 7, Windows Vista: C:\Users\[username]\AppData\Roaming\Samsung\Smart Switch PC

  • Windows 10: C:\Users [username]\Documents\Samsung\SmartSwitch

  • Mac OS X: /Users/[username]/Documents/Samsung/SmartSwitch/backup
Sync your data with a computer

You can also sync your phone’s data to your PC or Mac. This ensures you will have the same content on your computer and phone.

Sync your data with a computer

On a PC, open Smart Switch, and then click Outlook Sync. If you are not already logged into your account, sign in with your Microsoft Outlook credentials. Next, click Sync Preferences for Outlook, select what you want to sync, and then click OK. Click Sync Now, and then click Confirm when finished.

On a Mac, open Smart Switch, and then click Sync. Choose specific content to sync from your computer, and then click Sync Now. When syncing is complete, click Confirm.

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