43" Full HD Flat TV J5000 Series 5
Common Topics
43" Full HD Flat TV J5000 Series 5
UN43J5000AFSolutions & Tips
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Usage
Access your Samsung TV menu settings
Samsung TVs offer several different visual and sound settings to personalize your viewing experience. Explore and set your TV menu settings to suit your viewing preferences.
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Specifications
How to find the serial number or model code of your Samsung TV
How to find the serial number or model code of your Samsung TV via the menu on your TV or the label located on the back panel.
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Usage
Reset and self-diagnosis features for your Samsung TV
If a Samsung TV is having problems with signal, network, picture, or sound the built-in self diagnosis tools or a factory reset will probably solve them.
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Accessory
Samsung Smart TV remote control LED guide
Our guide will cover the LED status of your Samsung Smart TV’s remote control, so you’ll be able to find out if the remote is charging or pairing.
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Picture
A guide to HDR on your Samsung TV
HDR, or High Dynamic Range, can be combined with 4K and 8K TVs to provide exceptional screen resolution.
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Installation / Connection
Set up your Samsung Smart TV
Whether you have just gotten a brand new Samsung Smart TV or you had to reset it, you will need to complete the initial setup.
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Installation / Connection
Connect a Bluetooth device to your Samsung TV
Samsung TVs come with Bluetooth capabilities, so they can wirelessly connect to speakers and headphones. You can even pair a Bluetooth keyboard or gamepad.
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Usage
Unlock the full potential of the Smart Hub by setting up a Samsung Account on your Samsung Smart TV
You must register your Samsung account on your Samsung Smart TV to use Smart Hub apps and services like Netflix, as well as Samsung apps like Samsung Health.
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Usage
Watch Paramount+ on your Samsung TV
Watch Paramount+ on your Samsung TV
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Usage
Enjoy the new Game Bar features on your 2023 Samsung Smart TV
The Game Bar on 2023 Samsung Smart TVs offers multiple ways to get the most out of your gaming experience.
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Accessory
Set up Hue Sync on your Samsung Smart TV
Enjoy a unique lighting experience when watching shows on your Samsung Smart TV with the Philips Hue Sync app.
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Usage
Use Game Mode on your Samsung Smart TV
With Game Mode on your Samsung smart TV, you’ll enjoy optimized image quality and low latency with every game you play!
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Usage
Use the Google Meet app on your Samsung Smart TV
If you’d like to chat with some friends, you can use the Google Meet app on your Samsung Smart TV to start a video call.
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Usage
Use the Multi View feature on your Samsung Smart TV
Multi View splits your Smart TV’s screen into sections so you can view different types of content at once.
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Firmware / Software
How to update the software on your Samsung Smart TV
Your Samsung TV can be updated in a few ways, including over the internet, by using a USB flash drive, or even automatically.
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Specifications
A guide to TV screen burn-in
Knowledge about TV burn-in such as its cause, the technologies it affects, burn-in checks, and more about Samsung Quantum dot technology.
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Network
Connect your Samsung TV to the internet
How to connect your Samsung TV to the internet using Wi-Fi or a wired network (Ethernet) and how to find the MAC address on your Samsung TV.
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Specifications
How to decipher a Samsung TV model code
The model code on your Samsung TV isnt just some random combination of letters and numbers - they all have a meaning behind them! This guide breaks down how to decipher your Samsungs model code, so youll
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Usage
How to manage apps on your Samsung TV
Your smart TV offers exciting apps and games. Whether you have The Frame, a QLED, or any other Samsung smart TV, it's easy to find the app you want and start enjoying more entertainment. Aside from installing
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Usage
Sign into your Samsung account on your Samsung Smart TV
Connect your Samsung TV to your Samsung Account to access various useful services and to take advantage of certain features such as access Samsung Apps store and download additional applications.
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Usage
Enjoy Autorun Multi View on your Samsung Smart TV
Enjoy Autorun Multi View on your Samsung Smart TV
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Usage
How do I split my Samsung Smart TV screen with Multi View?
How do I split my Samsung Smart TV screen with Multi View?
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Usage
How to use Bixby on a Samsung Smart TV
FAQ for Samsung TV, Find more about how to use Bixby on a Samsung Smart TV with Samsung Support.
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SMART Hub / App
Connect a Samsung Smart TV in the SmartThings app
Connecting your Samsung Smart TV to the SmartThings app will let you control it right from your phone, like adjusting the volume or changing the channel.
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Audio
Learn more about eARC on your Samsung TV
You can use eARC, or Enhanced Audio Return Channel, on your Samsung TV to get the best sound quality possible when watching your favorite shows and movies. You will need to connect a compatible HDMI cable
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Audio
No soundbar audio when using eARC on my Samsung TV
If your soundbar is connected to eARC and there is no audio, you can check if you are using an eARC-compatible HDMI cable.
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SMART Hub / App
What can you do when your Samsung TV does not show up during the SmartThings discovery process
If your TV does not appear in the SmartThings app, you can try updating the app’s software and checking the Bluetooth connection.
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SMART Hub / App
Set up SmartThings on your Samsung Smart TV
You can use SmartThings to control the connected devices in your home right from your TV. The SmartThings dashboard shows all your connected devices on your TV’s screen so you can see everything going
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Usage
Smart options for controlling your Samsung Smart TV
If you are fed up with using traditional remotes, you can try using the SmartThings app, Google Assistant, or Amazon Alexa to control your TV instead.
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Media
Access the Gallery on your Samsung Smart TV
How to access and use the Gallery on your Samsung Smart TV.
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Usage
Control your Samsung Smart TV using Bixby, Google Home, or Alexa
You can use Bixby or third-party voice assistants like Amazon Alexa and Google Home to control your TV. The 2019 or 2020 Samsung smart TV remote has a Voice Wake-Up feature so you can ask Bixby even if
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TV_Others
Learn more about using the Apple TV app on your Samsung TV
A whole new world of entertainment just opened up, because the Apple TV app is now available on select 2018 to 2020 Samsung TVs. Access your existing library of shows and movies, and find new programs
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Specifications
A guide to finding the right size Samsung TV for your room
Youre not the only one asking, what size TV should I get? Let us guide you into selecting the perfect TV for you.
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SMART Hub / App
Samsung TV - Presentation of the Digital Butler feature
Samsung Canada Customer Service is here for you with services like Door to Door repair service, technical support, live chat, FAQs and How-to videos.
Manuals & Downloads
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ADDITIONAL INFORMATION
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