Register your Samsung TV, monitor or soundbar on your Samsung Account to claim an offer

Last Update date : Jan 09. 2024
A Samsung TV surrounded by Samsung speakers

If you're a Samsung TV owner who hasn't yet registered your device, this guide is tailored for you. The process of registering your Samsung TV with your Samsung Account is not just a formality; it's a gateway to personalizing your viewing experience and accessing exclusive offers and promotions. In this guide, we'll lead you through the straightforward steps of registering your TV and how to claim the exciting benefits that follow. Let's dive in and enhance your Samsung experience!

Note: Information provided applies only to devices sold in Canada. Some conditions apply.

Claiming a promotional offer from Samsung is an exciting opportunity to enhance your experience with additional perks. Whether it's a rebate, a complimentary device, or a free service for a limited time, Samsung's range of promotional offers adds value to your purchase. In the following steps, we'll guide you through the simple and straightforward process of claiming these offers, ensuring you make the most out of your Samsung product.

1 Make sure the Samsung device associated with a special promotional offer is registered to your Samsung Account (see sections below).
2 Log in to your Samsung Account using the browser of your choice on any device.
Sign in to your Samsung Account
3 Using the navigation bar at the top of the screen, navigate to My Account. Make sure your address is entered in full and your contact details are up-to-date.
My Account tab
4 Navigate to My Offers and find the eligible offer.
Navigate to My Offers and find the eligible offer. Submit a claim by completing the online form in your Samsung Account.
5 Fill out and submit the online claim form available in your Samsung Account. Upon submission, you will receive a confirmation along with any necessary information at the email address associated with your Samsung Account.

Note: If the offer consists of a third-party voucher code, it will be provided by email once your purchase of an eligible Samsung device has been verified. This verification process may take up to 30 business days from the date of purchase.

Registering your devices is a key step to unlocking all the benefits that come with your Samsung account. For most Samsung TVs, the registration process is automatic the first time you log into your Samsung account on the device. However, in certain situations, and especially with other devices like soundbars and Blu-ray players, you might need to manually complete the registration through the Samsung website. This not only ensures your device is linked to your account but also enables you to fully enjoy the range of offers, services, and support offered by Samsung.

1 First, make sure you have already created a Samsung account.
2 When you are ready, open a web browser and connect to your Samsung Account using your credentials.
3 Using the navigation bar at the top of the screen, go to My Account. Ensure that your address is entered in full and all your personal information is up-to-date.
My Account tab from a Samsung Account
4 Using the navigation bar at the top of the screen, go to My Products. Then, select NEW PRODUCT REGISTRATION.
My Products tab from a Samsung Account
5 To register your Samsung product, enter its model number. As you type, suggestions will appear; select the one that matches your specific product.

Note: If you're unsure where to find this information, the website offers guidance. Select LOOK FOR YOUR PRODUCT, then choose your product group, type, subtype, and model. The website will display model numbers for the selected subtype or model family to help you narrow down your search. Once you find your model code, choose SELECT THIS PRODUCT.

6 Scroll down and fill out the form, ensuring all required fields are completed. Remember, fields marked with an asterisk (*) are mandatory. Once you're ready, select SUBMIT at the bottom of the page.

Note: If the website says your product is already registered, it is probably because you signed in to your Samsung account on the device which automatically registered it to the account.

Registering your Samsung devices using the Samsung Members app is an essential step to access the full suite of benefits associated with your Samsung account. While most Samsung TVs are automatically registered upon your first Samsung account login on the device, for certain cases, as well as with other products like soundbars and Blu-ray players, you may need to manually complete the registration process. The Samsung Members app simplifies this process, allowing you to conveniently link your devices directly from your phone or tablet. This not only connects your device to your account but also opens the door to a comprehensive array of offers, services, and support specifically designed to enhance your Samsung experience.

1 If you have not already, make sure you have the Samsung Members app on your Galaxy phone and sign in to your Samsung account.
2 Open the Samsung Members app.
3 Tap the Support tab (at the bottom of the screen).
4 Tap Register, and then tap OK if prompted.
Support tab of the Samsung Members app
5 Select a registration method. The following options will be available:
  • QR code: To identify your device's serial number through a QR code, tap Scan under QR code, and tap OK. Line up your phone's camera with the device's QR code. Make sure you use the barcode on the device itself, not on the packaging. When the device is found, follow the on-screen instructions to register it.

  • Wi-Fi: To search for your device through your connected Wi-Fi network, tap Scan under Wi-Fi, and allow the necessary permissions. Then, follow the on-screen instructions to register your device. Not all devices support Wi-Fi registration.

  • Manual input or barcod: To scan a barcode on your device or manually enter its numbers, tap Enter info under Manual input or barcode. Select your device type (phone, watch, TV, etc.). From here, you can enter the necessary information. If you would like to scan a barcode, tap the barcode icon next to your desired option, such as Model number. When you are finished entering or scanning, tap Register.

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