Samsung TV - Power cycle
If you’re running into glitches, you can power cycle your TV. Believe it or not, many minor issues with the TV can be fixed with a power cycle. Think of it like a little power nap that gets the TV going again in a snap. Go on, give it a try!
The provided information refers to TVs sold in Canada. The available settings and options may differ for devices sold in other countries.
Before you power cycle, disconnect any external devices connected to the TV.
We know that power cycling a TV will not fix all the issues. We are only asking you to try it as a first step, before contacting us. If you require additional assistance, please visit our Service Centre where you will find many ways to contact us (email, chat, phone, or text).
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