Fine-tuned colours for a vibrant, lifelike picture
Purcolour makes watching films feel almost like you're there. It enables the TV to express a huge range of colours for optimized picture performance and an immersive viewing experience.
4K Upscaling
Watch your favourite content in 4K
Powerful 4K upscaling ensures you get near-4K resolution for the content you love.
* Viewing experience may vary according to types of content and format.
** 4K upscaling may not apply to PC connection and Game Mode.
Samsung Tizen OS
Upscale your entertainment with Samsung Tizen OS
Samsung Tizen OS upscales your entertainment with the latest apps and services including Samsung TV Plus with 200+ free live TV channels and Gaming Hub with cloud gaming services (no console required), Daily+ where you can easily manage your daily activities, and SmartThings where you can control your smart devices from your TV. Samsung Tizen OS secures your privacy and personal information via Samsung Knox Security.
*Content and services may vary by region and are subject to change without notice. Agreement to Smart Hub Terms and Conditions and Privacy Policy is required before use. Some content and services require registration and subscription.
** Requires Samsung account.
*** You will need a Samsung Account to access the full range of Samsung Tizen OS features. If you choose not to login in, you will only be able to connect to terrestrial TV(applicable to devices with tuners only) and external devices, e.g. via HDMI. You may need a separate device (e.g., PC or mobile) to create a Samsung Account.
Q-Symphony
TV and soundbar orchestrated in perfect harmony
Surround yourself with sound from TV and soundbar orchestrated in harmony. Q-Symphony uniquely allows TV and soundbar speakers to operate simultaneously for an amazing surround effect, without muting TV speakers.
* Check for Q-Symphony compatibility on soundbar product specifications.
Picture Quality
The Samsung Crystal UHD Processor 4K chip is on display in the middle amidst many colorful plates and ornaments.
Crystal Processor 4K
Feel every shade of colour as intended in powerful 4K
Feel every shade of colour as intended. Powerful 4K upscaling delivers up to 4K resolution for the content you love.
* Viewing experience may vary according to types of content and format.
** Upscaling may not apply to PC connection and Game Mode.
Contrast Enhacer
Enhanced sense of depth and colour
Contrast Enhancer allows every image to appear natural and incredibly detailed. This innovative picture technology analyses regions of each image and dynamically adjust the contrast, resulting in an enhanced sense of depth and colour.
HDR
See dark and light in every scene
High Dynamic Range increases the range of light levels on your TV so you can enjoy an enormous spectrum of colours and all the visual details in even the darkest scenes.
Gaming Experience
Gaming Hub
Where gaming comes together
Gaming Hub now acts as a convenient conduit to your favourite cloud gaming platforms, console games and standalone apps. It displays recommendations for other games across platforms, saving you time so you can speed-run the game selection process.
* Gaming Hub is available in limited countries, with app availability differing by country.
** Accessing Gaming Hub is free of charge. Subscription may be required to access content offered by game-stream providers on the Gaming Hub platform.
*** A separate controller may be required depending on the specific game in Gaming Hub.
**** You will need a Samsung Account to access our network-based smart services. If you choose not to log in, you will only get connection to terrestrial TV (applicable to devices with tuners only) and external devices, e.g. via HDMI.
Motion Xcelerator
Experience improved picture clarity with smooth motions
Experience clear picture as Motion Xcelerator automatically estimates the motion information between frames and uses it to predict the subsequent frames in a manner that improves the smoothness of motion.
Two screens with the Auto Low Latency Mode On and Off during gameplay. As jump is pushed on the controller, the character on the screen with the feature On jumps faster than it does on the screen with the feature Off.
Auto Low Latency Mode
Quickly react to your commands
Get into the game quickly with Auto Low Lattency Mode, which optimizes your screen so you have more control with reduced input lag. Experience smooth gaming with minimized motion blur and judder.
* Low input lag is measured based on internal testing conditions and it is subject to change according to game setting or specific conditions.
Sound
A person on a motorcycle is zipping past from one side to another. Built-in speakers follow the sound of the motorcycle as it moves.
OTS Lite
Be fully immersed in the content with virtual sound that tracks the action
3D surround sound with our virtual top channel audio lets you fully immerse in the experience.
Soundwaves beneath the TV change in shape as the TV sound adapts to the news, orchestra and basketball game being displayed.
Adaptive Sound
Sound fine-tuned to your content
Adaptive sound has audio scenic intelligence that optimizes sound based on real-time scene analysis by content type.
Samsung Daily+
The TV displays the Samsung Daily+ menu with various lifestyle apps like SmartThings, Samsung Health, Dr.Tail, HealthTap, Flexit, ConnecTime and Workspace. Menu scrolls down to show more options organized under each app.
Samsung Daily+
Easily manage your daily activities and lifestyle through Samsung Tizen OS
Through Samsung Tizen OS’s open app ecosystem, Daily+ enables you to easily manage your daily activities and lifestyle from the comfort of your TV. Samsung Daily+ includes apps and services such as SmartThings, Samsung Health, Workout Tracker, Workspace and much more.
* Samsung is not responsible for any third-party services, and is not liable for any damages or losses caused by any third-party services.
SmartThings
Your home butler
Let SmartThings detect, connect and display all the devices present around your screen. With built-in hub, now you can fully enjoy enhanced connectivity without additional devices. Also, intuitively see and simply control devices at a glance with Samsung unique 3D Map View UI. In addition to this, utilize your screen as an IoT sensor to care for your loved ones and expand your TV’s role to managing your home.
* Available technology, functions and features may vary by country, service provider, network environment or product, and are subject to change without notice. Requires a Wi Fi, Bluetooth or other wireless network connection and login to Samsung account. Connected devices are sold separately. Use of calm technology requires agreement to both the SmartThings privacy notice and an auto-registered device.
3D Map View
Your TV as a control centre of your home and IoT devices
Better manage your home by intuitively monitoring and controlling your home appliances and IoT devices from a 3D map of your house. Easily view and get notifications on the status of your smart devices on your TV screen.
* Available technology, functions and features may vary by country, service provider, network environment or product, and are subject to change without notice. Requires a Wi-Fi, Bluetooth or other wireless network connection and login to Samsung account. Connected devices are sold separately. Use of calm technology requires agreement to both SmartThings' and the auto-registered device's privacy notices. UI is subject to change without prior notice.
Workspace
Work and learn from home
Access your PC, laptop and mobile devices easily and seamlessly on your screen. Now you can work and study straight from your TV.
* Compatible with certain PC and mobile devices. ** Easy Connection application is available on PCs running Windows 10 OS and above. Samsung DeX is supported on selected Galaxy, Note, and Tab devices. *** Most functions of Workspace can be used by connecting the keyboard and mouse to the TV. **** Requires Samsung account.
Samsung Health
Easily access health and wellness content with Samsung Health on your TV
Master your exercise with camera-powered coaching, keep track of your daily stats synced from the Samsung Health application, and access content from leading fitness and mindfulness industry partners in one place.
* Service is available in US, CA, KR, UK and IE.
** Trainer support devices may vary by country. Partners and content may vary by region.
*** Requires Samsung account.
**** You will need a Samsung Account to access our network-based smart services. If you choose not to log in, you will only get connection to terrestrial TV (applicable to devices with tuners only) and external devices, e.g. via HDMI.
Telemedicine
Meet primary care physicians and fulfill your medical needs at home
Get medical care conveniently at home by seeing a doctor on your TV. Register your profile with your pre-existing conditions to receive medical prescriptions and use the app to choose a doctor to talk to about your symptoms. The large screen makes your experience closer to an in-person visit.
* Additional compatible Samsung SlimFit cam or compatible Logitech webcam required. Sold separately. ** Requires Samsung account. Samsung is not a medical professional and Samsung’ role is limited to making such third-party services available to you. *** Samsung is not responsible or liable for any advice, course of treatment, diagnosis or any other information, services or products that you may obtain through any third-party services, and is not liable for any damages or losses caused by such third-party services.
Security & Sustainability
Samsung Knox Security
Your Privacy. Secured. On Samsung TVs
Feel at ease with a multi-layered security solution shielding your data, such as pin codes and passwords. Even Home IoT devices connected to your TV are secured. Regular updates further protect your TV from harmful attacks.
*UI is subject to change without prior notice.
** Samsung Knox applies to Samsung TVs powered by Tizen, launched since 2015.
*** Security software update is guranteed for at least three years from TV product laucnh.
**** Latest TV software update is required.
When AI Energy Mode is off, the surroundings around the TV appear bright. A smartphone screen displaying AI Energy Mode pops up, and it switches from Off to On. With adaptive brightness and AI Energy Mode activated, the energy level decreases significantly, and the scale shifts from day to night.
AI Energy Mode
Energy saving with AI Energy mode and SmartThings
With AI Energy Mode, you can conserve power. Surrounding light levels are automatically detected and analyzed to adjust the brightness, reducing overall power consumption.
* Energy saving rate may vary according to regions, models, sizes, viewing conditions or types of content. Products shipped in Eco Mode have some AI Energy Mode functions enabled by default, so energy saving level by turning on AI Energy Mode may appear lower than actual. AI Energy Mode does not work with Game Mode. Energy savings are based on internal test results and may vary depending on content being displayed and surrounding brightness levels.
Design
Boundless Screen
More screen, less bezel
A sleek and elegant design that draws you into the picture. Crafted with an effortless minimalistic style from every angle, and a boundless design that sets new standards - see our most immersive cinema-like experience yet.
Adjustable Stand
Adjustable Stand
Height that fits your space
Adjust height and space of your TV stand without space constraints. It is just the right stand to perfectly fit your Samsung soundbar.
The product offers excellent picture quality with vibrant colors and a crystal-clear display.
Many customers praise the impressive sound and user-friendly smart platform.
Some have experienced issues with the software and connectivity, including app freezes and Wi-Fi connection problems.
The sound quality has also been criticized by some as subpar.
While not perfect, the product appears to provide good value for money, with its strengths in picture quality and features outweighing its weaknesses for most customers.
AI-generated from customer ratings & reviews, and may include incentivized reviews.
Reviews with images & videos
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Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
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2,695 Reviews
MB Splinter
Product Ratings : 5
(Number of Ratings :9,999)
2025-06-17
size : 50"
Product Ratings : 5(Number of Ratings :9,999)
For the price this TV exceeded my expectations. Easy to set up right out of the box. the menus are responsive and easy to use. the remote is sleek, modern and user friendly. super easy to sync to any phone to view content and share pictures with family and friends. The display has vibrant colors and sharp contrast. A bonus was Samsung TV Plus free and pre loaded featuring lots of free channels.
We bought this TV a few months ago but don’t watch much TV during the summer months. We recently watched some sporting events and the clarity and color are amazing! The remote is very simple - maybe a little too simple but works well.
Samsung TVs genuinely stand out because they master the balance between striking visual performance and forward-thinking design. Their ability to deliver piercingly bright screens ensures that whether you are watching a sunny afternoon game or a dimly lit thriller, the picture doesn't get washed out by ambient room light. They also treat gaming as a headline feature rather than an afterthought, ensuring buttery-smooth responsiveness. While the interface can occasionally feel a bit cluttered and the lack of Dolby Vision might irk hardcore film purists, the sheer reliability, vibrant color pop, and sleek physical styling make them an incredibly dependable centerpiece for almost any modern living room.
I bought a 55 inches Samsung TV from Costco and I sooo love it. The picture quality is amazing and has better sounds! The features and design is soo sleek as well. Everyday I am excited to watch because it always gives me a better experience everytime i watch on my TV-like a real VIP. Good job Samsung!
I recently purchased this TV, and it has exceeded every expectation. The picture quality is stunning—sharp, vibrant, and incredibly clear, whether I’m watching movies, sports, or playing games. The colors look natural, the blacks are deep, and the overall viewing experience feels truly cinematic.
[This review was collected as part of a promotion.] My Samsung TV is the best television Ive I've ever had! You can switch from app to app very easily and Samsung live TV is awesome. Im able to watch my favorite news stations connected to my wifi without having to have a subscription which is completely awesome. You can also connect to Samsung health and have great at home exercise videos which really helped me after my hip surgery. This TV has so many options I can't begin to explain how happy I am with it. The options are limitless once you learn how to navigate it. I wasn't used to having so many options which kinda was overwhelming at first. Thank you Samsung! Great TV at a great price.
This TV is so incredible, I could literally sit around, watching it all day every day. Unfortunately, I have to go to work sometimes but I miss it when i'm at work
[This review was collected as part of a promotion.] The price is amazing, but the quality is even better. The large screen enhances the viewing experience, and I initially bought it with price as my main consideration, but it exceeded all my expectations. The interface is intuitive, fast, and packed with smart features, there’s nothing missing. For the price, the quality is outstanding, and when it comes to Samsung, I know I can trust it. This is actually my second purchase, the first one was for my house, and this one is for my parents’ bedroom. They’re very satisfied with it. They frequently connect it to their computer as well, to watch broadcasts, and everything runs smoothly without any issues!
Value
Product Ratings : 5(Number of Ratings :9,999)
Lu Ci
Product Ratings : 5
(Number of Ratings :9,999)
2025-02-20
NJ
size : 60"
Product Ratings : 5(Number of Ratings :9,999)
Samsung 50" Class Crystal UHD DU6900 Review: Exceptional Performance and Features
The Samsung 50" Class Crystal UHD DU6900 is a standout TV that delivers stunning visuals and impressive performance. With its sleek design and advanced technology, this model offers a premium viewing experience that exceeds expectations.
The Crystal UHD display is the star of the show, delivering vibrant colors, sharp contrasts, and remarkable clarity. The 4K resolution ensures every detail is crisp, whether you're streaming movies, playing games, or watching live TV. The PurColor technology enhances color accuracy, making images appear more realistic and immersive.
The first thing I liked was that the legs could be installed close to the center so I didn't need a longer entertainment stand! Due to the newer technology this TV no longer had an optical audio port so I had to purchase a new surround sound receiver and use the HDMI connection. Samsung is the only brand that has Spectrum cable app on their sets so this made it easy to connect to my wi-fi Internet. No cable box, no Roku, or coaxial cable hooked up to the TV! Only the HDMI to my Yamaha receiver. The only negative was the new tiny remote. I went online and ordered the same remote that my 2021 Samsung has. It's still programmed the same so it works great.
I FOUND SAMSUNG PICTURE QUALITY TO BE ONLY AVERAGE. THE TV IS NOT GENERAL USER FRIENDLY. IT WAS COMPLICATED TO CONNECT MY ROKU STICK AND IMPOSSIBLE TO MARRY THE REMOTES MAKING ME HAVE TO HAVE ACCESS TO A PERSON THAT IS TECH SAVVY. A TV SHOULD GENERAL USER FRIENDLY. ALSO, THE REMOTE IS THE ABSOLUTE WORST!!! WHO EVER HEARD OF A REMOTE THAT DOES NOT HAVE A LIGHT IN THIS DAY AND AGE?? I THINK THAT SAYS SOMETHING ABOUT SAMSUNG THINKING. THE APPS WORK OK SO FAR BUT SAMSUNG LIVE TV OFFERINGS IS JUST AVERAGE. EVERYTHING ABOUT THIS TV IS JUST AVERAGE...SO FAR...EXCEPT THE REMOTE IS BELOW AVERAGE BC NO LIGHT. I LIKE THE TV BUT NOTHING TO WRITE HOME TO MOM ABOUT.
PROTECTORR,
Thanks for sharing your thoughts. We would love to help you troubleshoot the issues you are having. Please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
jsignorile
Product Ratings : 5
(Number of Ratings :9,999)
2024-12-06
size : 60"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] I hooked up my TV on Tuesday for the first time and believe me, The picture is amazing The amount of channels they're offered with the Samsung Smart Plus program gives me the opportunity to have so many options to watch so many movies to watch and gives me the picture that I never thought was possible on TV. It also allows me to hook up my antenna which gives me more channels as well as my gaming system and believe me playing my game on this TV makes it feel like you're actually in the game. This will definitely be my go-to purchase for future TVs as the picture and sound quality cannot be matched, not found it in another brand yet.
Warning - You will be extremely disappointed with this purchase.
The Crystal UHD DU6900 4K Tizen OS Smart TV is limited in all aspects. Grainy picture, slow picture processing, limited HDMI ports (2), flimsy remote.
Samsung Canada states this TV has an 'Easy 15-day return' but buried in the Terms and Conditions, 9b, state 'items are ineligible for returns, exchanges or refunds if the original packaging seal or sticker has been broken'.
If you are unhappy with the quality of your TV there is nothing Samsung will do.
Again, this is a warning. Do not buy this TV.
Hello, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again.
Nanabanana
Product Ratings : 3
(Number of Ratings :9,999)
2025-04-21
Chesterfield township Michigan
size : 60"
Product Ratings : 3(Number of Ratings :9,999)
I spent extra on a television for my bedroom, because I wanted a reliable product. Unknowingly, it is a very complicated “smart” television! Took several tries and YouTube searches to figure out why nothing would “update”! I was about to take it back to the store then by some miracle, still don’t know what, it suddenly updated (after having it for a bay and half). Seems complicated to buy a 📺tv that needs updating when you take it out of the box. It should be ready to go when you plug it in . Just a bit disappointing for a Samsung tv.
I have a large Samsung in my living room I have never had a issue with, which is why I chose the Samsung for my bedroom
Features
Product Ratings : 4(Number of Ratings :9,999)
Performance
Product Ratings : 4(Number of Ratings :9,999)
Design
Product Ratings : 4(Number of Ratings :9,999)
Value
Product Ratings : 3(Number of Ratings :9,999)
Response from Samsung:
2025-04-21
Samsung Brand Ambassador
Nanabanana,
Thank you for choosing Samsung and for your feedback on the DU6900 TV. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
Grammie
Product Ratings : 3
(Number of Ratings :9,999)
2025-02-05
Virginia
size : 60"
Product Ratings : 3(Number of Ratings :9,999)
Got my tv from my son for Christmas. I was so excited! Everything works fine except I can only connect to one Bluetooth external device.
That happens to be my cable provider’s remote control!!
Consequently, earphones, gaming devices, cell phones—nothing else Bluetooth related can be connected. I didn’t know they even made any Bluetooth devices that could only connect to one device. Anyhow, I’m stuck with a large screen that I can’t use for pictures of my family and I can’t view the videos my 3 grandsons send me from college. I’m not angry, just frustrated because this is the first of the Samsung electronics/appliances that has ever caused me a problem.
Grammie,
I’m sorry to hear about the issues you’ve experienced with Samsung’s DU6900 TV. Your feedback is important to us and will be shared with our product teams.
We'd love to help you troubleshoot this issue. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
ApexDuBB
Product Ratings : 5
(Number of Ratings :9,999)
2025-05-26
size : 50"
Product Ratings : 5(Number of Ratings :9,999)
I bought this TV the end of 2024 during Boxing Day sales for a very reasonable price and have been more than pleased with its quality
Honestly I had done some extensive research before buying this tv and found that for the features and quality in comparison to other brands and models that it did everything I felt I needed from a tv
The picture quality is amazing for a tv of this price range
The features are great and I enjoy using the TV
I would definitely suggest Samsung to others if I was asked
The last TV I bought was also a Samsung and although I bought it in 2014 it still serves very well for the purpose I use it for
I have been waffling in purchasing a smart TV and the set-up of it. I do live by myself. Well, I certainly would recommend 2 people to assist you with the set-up-- the directions indicate this. Two people are needed to carefully remove the TV from the box and lift it onto the stand. The set-up was mostly easy, just patience and carefully reading the screen. I do still have cable plus apps I previous have. It is fairly easy to navigate and it helped me understand TVs when I recently travelled out of the country. The clarity, sound and easy of using the TV is wonderful. Now, just to take the plunge and get rid of cable!
I recommended this product.
Features
Product Ratings : 5(Number of Ratings :9,999)
Performance
Product Ratings : 5(Number of Ratings :9,999)
Design
Product Ratings : 4(Number of Ratings :9,999)
Value
Product Ratings : 5(Number of Ratings :9,999)
Dome
Product Ratings : 2
(Number of Ratings :9,999)
2025-01-21
size : 70"
Product Ratings : 2(Number of Ratings :9,999)
The TV works fine however, since I purchased this set I've been unable to share the video with smartview to my Samsung refrigerator. It was working fine with my old Samsung 65" TV and ever since the new one has been installed I spent numerous hours with Costco concierge and jumped around to several Samsung techs all of which were unable to get it working. I gave the TV 2 stars because Smartview was a feature that I used constantly and now unable to. You'd think that both the refrigerator and TV are samsung products that it would be a seamless fix. Nope! I'm out of luck with this issue. Very disappointed with Samsung!!!
Hi, thank you for taking time out of your day to share your thoughts with us about your Samsung experience. We understand your frustration and we will share your feedback with the team. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for further assistance. We appreciate you being a loyal Samsung customer.
steveh3
Product Ratings : 4
(Number of Ratings :9,999)
2025-03-16
Newnan, GA
size : 60"
Product Ratings : 4(Number of Ratings :9,999)
This is a nice TV for the price. I will note that this was an exact replacement when I moved into a new home. This TV is obviously large and when I was attempting to hang the original on the wall, I apparently pressed the screen with my thumb near the top center. When I turned on the TV, the screen was broken so beware of how it is handled. To be fair, the new TV instructions did warn the buyer not to press on the screen - this was a home move, and I didn't have the original instructions. The picture is excellent and the remote is easy enough to use. This TV features HDMI(Arc) but I wish it had an optical input to pair with surround sound system or other inputs.
I was gifted my 55 inch crystal TV! I love the screen size and fantastic quality picture, my connection availability to my phone, air pods, laptop,IPad. It covers all my wishes of a tv
I bought this tv 4 months ago. It was placed on top of a tv table and never moved. It has been in a controlled living room environment of a 66 year old senior citizen (me) since purchased new at Walmart. Yesterday, while watching it, it shut down. Checked the house fuses, all good. Checked the outlet plug, all good. Waited another day, tried it again today, still unable to turn it on. TV’s used to last more than 4 months, but I guess not any more. So disappointing.
Hello, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks!
Ashrant
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
(Number of Ratings :9,999)
2024-11-21
size : 43"
Product Ratings : 5(Number of Ratings :9,999)
Absolutely! Here's a glowing review for a Samsung TV:
---
⭐️⭐️⭐️⭐️⭐️
I recently purchased a Samsung TV, and I couldn't be happier with my decision! The picture quality is stunning, with vibrant colors and sharp details that make every show and movie a visual treat. The sound is crisp and clear, enhancing my viewing experience even more. The smart features are user-friendly and intuitive, making it easy to navigate through apps and content. Setting up the TV was a breeze, and the sleek design fits perfectly in my living room. Overall, this Samsung TV has exceeded my expectations in every way, and I highly recommend it to anyone looking for a top-notch viewing experience...
[This review was collected as part of a promotion.] My Samsung TV has the best and clearest picture then any other brand that I have had in the past. I have my Playstation 5 and Xbox Series X hooked up too it and it just enhances the visual performance of the systems. Love the fact that Samsung provides free TV with all their Samsung TVs and phones which does help the pocket in saving money.
I would always recommend Samsung TVs as a go too product too anyone and say too them that they are missing out on all the amazing features that these TVs has too offer.
Keep up the good work Samsung and can't wait for whatever new you have too offer, in the near future.
Value
Product Ratings : 5(Number of Ratings :9,999)
rayWes
Product Ratings : 3
(Number of Ratings :9,999)
2026-02-13
Trinidad, colorado
size : 60"
Product Ratings : 3(Number of Ratings :9,999)
[This review was collected as part of a promotion.] overall the TV is alright. it really lags for some reason. I've deleted all my apps. off of the hard drive, changed wifi carriers, changed routers, tried everything I could think of but it really lags. the other big beef I have with this TV is the remote contrl. I absolutely despise this remote. the buttons are awkward, their ar no numbers, it's just a funky set up. I've always had Samsung TVs and always have been happy with them, this one, not so much. I have been thinking of the unthinkable and may possibly try another brand when I get a new TV. this one just wasnt up to samung standards. the sound is decent, the picture is pretty good. but it leaves much to be desired.
[This review was collected as part of a promotion.] I bought this tv for my dad as he has been waiting so long to update our old tv. Out of the box, the tv is great! Came complete but a bit let down by the fact that we would need to buy special materials to mount it rather than just use the current mount we have. The picture quality is AMAZING. Anything we watch is so clear and just better quality. As for the sound, I feel that it could be done better. My dad is hard of hearing so we thought getting a bigger tv would also mean the quality of sound would be better and it would not have to be so loud. However this tv was lacking a bit. The sound is great but I just wish it projected more rather than having to buy a soundbar for it.
[This review was collected as part of a promotion.] We use this tv for everything, streaming ,gaming, movies and sports!! The picture quality is really good and the upscale feature helps a lot when it comes to watching older movies or shows, it gives it a "modern" look to it. Sound quality is pretty decent as well, we never had the need to go past 50, I would say it's a bit more bassy but that's me not really changing much of the settings.
Navigating through it's interface is really simple and easy. Even pairing up my phone to cast or use "SmartThings" was super easy.
All in all TV has treated me right have had it for a year now and haven't had any issues
I bought this TV few months ago. It was the best decision) pretty good quality for the price, there are a lot of free channels with music, shows and films. You can watch everything from YouTube. You can mirror screening, it is very comfortable for me, because I have few apps on my phone. Also, I connected 2 pairs of earphones via Bluetooth, so now we can watch movies, while our child is sleeping. So, I can recommend this TV.
[This review was collected as part of a promotion.] I'm not use to a 65-inch big flat screen, got confused in setting it up, too many apps too, our adult son set it up for us, and a young friend programed our VCR and DVD to it, and took that annoying womans voice off, after one week we finally got to watch it , although were still confused on what app to use in playing a movie or a VCR tape. I'm not comfortable in saying I like it yet because we miss our Projection TV we had for over 19 years and never had any problems with it. The only thing I could say that both the projection TV and our new flat screen have in common is they both put us to sleep.
I just purchased this TV a month ago and selected it as it one one of only two 60” TV’s that I could find. I needed this exact size to fix above my upper Fireplace surround. It is a very impressive TV for the money, with a great picture and the interface is fast and streaming content is very easy. It is as fast as a Fire Stick and the remote is compact and actually functions the same as a Fire Stick remote. Standard sound is acceptable , however I am using a 9 year old sound bar and it works great with this TV. Is you need this rare 60” size it is a great choice and a great value for the $!
Its ok. The display is the better feature, not great, just good, but the tv overall is just ok. I enjoy the slimness, but I wish I had gone with something else for my living room. Its clunky to navigate. There's too much going on on the menus. The volume button on the remote I don't like. Its slow to start. I don't think I will go with a samsung again unfortunately. I have always purchased Magnavox in the past and this was my first Samsung. Sadly I think it will be my last. I was excited to try one, and just ended up disappointed. We all have Samsungs in our home and all have the same troubles.
Carrie,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Lemon2Good
Product Ratings : 4
(Number of Ratings :9,999)
2024-11-09
size : 60"
Product Ratings : 4(Number of Ratings :9,999)
[This review was collected as part of a promotion.] One of the things I really enjoy is the smart platform. The Tizen operating system is fast and easy to use, and I love that I can access all my streaming apps like Netflix, Hulu, and Disney+ without any extra devices. Plus, it supports voice commands through Alexa, so I can change the channel or adjust volume hands-free.As a gamer, the TV has been great too. With HDMI 2.1 and low input lag, my PlayStation 5 games look smooth and respond quickly, which makes a huge difference. The TV also has features like VRR (Variable Refresh Rate), which reduces screen tearing during intense gaming sessions.
Value
Product Ratings : 4(Number of Ratings :9,999)
jexx
Product Ratings : 1
(Number of Ratings :9,999)
2025-02-19
size : 75"
Product Ratings : 1(Number of Ratings :9,999)
I purchased this about 3 months ago and it's garbage. Not sure I will ever buying Samsung again.
1. The sound. It's TERRIBLE! If you have a sound system that will work with it? You'll need it. Otherwise, be prepared to buy speakers. Make sure you check the connections the TV has before assuming your speakers will work. There's limited connections for just about everything, including HDMI (only 2 in total and only 1 with ARC) Would an HDMI hub work to use other devices? Who knows. Maybe a super expensive Samsung one would do the trick! :(
2. The remote doesn't have a microphone. This is almost shameful on the part of Samsung. Almost every other brand of TV, even HiSense, has a microphone in their remote so you don't need to type in *every* login for streaming services and searching.
3. In the last month or so, it has started freezing up on almost every app. At first I thought it was specific apps but then it started happening with all apps. One by one I have uninstalled, reinstalled and THEN had to manually re-type in all of my login info only for the app to freeze up. I am frequently checking for updates to the software, I have been working with Samsung technical support and will be working with Costco tech support this weekend - only because it's going to be a BIG hassle to package it up and return it. However, I am ready to do that because I'm so disappointed in the TV.
4. Due to the issues with the Samsung software, I bought a Google Chromecast to use instead. The TV doesn't recognize this device for what it is. I had to install it as a PC for it to recognize the device and only some of the apps work through the PC option. I can't see the Chromecast in my Google Home either - so can't test configuration to see if that would fix it. I can't use the Google Chromecast remote, which has a microphone and was part of the reason I bought it for this TV.
5. When I took it out of the box, the plastic housing that covers the buttons on the bottom of the TV wasn't snapped into place properly. It looks like it came from the manufacturer that way because everything else about it was new, except this. Maybe that's the issue that's causing it to freeze? Unknown. It snapped back into place like a lego piece - so it wasn't a big deal. It was concerning tho.
Hi, thank you for taking time out of your day to share your thoughts with us about your Samsung experience. We understand your frustration and we will share your feedback with the team. We appreciate you being a loyal Samsung customer.
Laurie4666
Product Ratings : 5
(Number of Ratings :9,999)
2025-07-21
size : 60"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] We went from a 55 inch LG to a 65 inch Samsung. One of the first things we noticed when we were done setting it up, was the tutorial on how to use the remote. That's a good feature for older people who aren't tech savvy. There's also a girl on the side in the settings telling you if you turned something on or off. The picture quality is really good. The sound quality is OK. We added a sound bar and speaker to the TV. We had it on our other TV, too.
One of the best features of the TV is the Samsung channels. There's a lot of variety and it's categorized, western, reality, movies, and many more.
This is a great TV for not a lot of money, compared to how much they used to cost for a 65 inch TV.
[This review was collected as part of a promotion.] I received this TV as a prize from a work event. I was very excited as my previous TV was on the decline and was very laggy. When setup this new TV was snappy and intuitive. It even connects seamlessly with my Galaxy series phone! The screen looks great and the colors pop. The amount of apps is very helpful, giving access to all the content we want.
The only things that I can critique right now would be the slight difficulty in switching to other connected devices and the auto selection feature it makes when certain things to get connected.
Overall, it is a very good TV and would recommend.
I bought 2 of the samsung 50 inch crystal uhd du6900 televisions and I have to say I am disappointed in them. The picture quality isn't what I expect from a samsung television. When watching football or even basketball games the picture is fine when the camera is up. Close but when the camera pans out the picture gets almost a slight fuzzy look or something it's hard to describe but it makes it unpleasant to watch. I really like samsung televisions but this particular model has been a disappointment for me. I have tried adjusting the sharpness,color, brightness ect and it hasn't helped much.
Hi JC23,
Thank you for sharing your thoughts on the picture quality of your DU6900 TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
In addition to fine-tuning your TV's Expert Picture Settings, you can also select the Picture Mode that provides the best viewing experience. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
If adjusting image settings does not improve your picture, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Garage Band
Product Ratings : 5
(Number of Ratings :9,999)
2025-11-27
size : 50"
Product Ratings : 5(Number of Ratings :9,999)
Good product, plug and play for us seniors is perfect.
[This review was collected as part of a promotion.] This TV is used in our bedroom and is on almost 24/7 as I am a SAHM. It is so easy to navigate and customize! Sound quality is extremely good for just being the tv speaker- we often only keep it on volume 10-it’s that loud! Picture is phenomenal! This is our 3rd Samsung TV and we will never own another! We love our Samsung Smart TVs!
The one downside- there is no “Siri” or “talk to type” feature! When you go to search something it comes up with a little blurb saying “Ask to search for -blank-“, so I’m unsure if it does have that feature and I’m just unable to figure out how to use it! Lol
[This review was collected as part of a promotion.] The DU6900 75 inch UHD TV is my favorite TV in the house. It's also the newest!
I enjoy the features such as wireless WiFi connect ability, the built-in browser, and all the download -able apps.
It seamlessly integrates with my Samsung S23 Ultra mobile device.
I think Alexa is jealous, but I let her play with it. Lol
When I get home and before I walk in the door it is already turned on and playing my Playlist of Music Videos and belting it out to my 5.1 surround sound.
I couldn't be more pleased.
Great features, beautiful picture, smart technology, and pretty durable (I have grandchildren!)
It was time for a new TV , I had been looking at a 40-42 inch first of all but when I went to the store they were all sold out from a sale but the 50 inch was also on sale for only 50 buck more so that was a no brainer and I haven't looked back since. This model was also a higher resolution and a smart TV which the other wasn't. What do I have to say about the picture well I've always been a Samsung fan because of their excellent products and this was no different, picture amazing crystal clear colors as vibrant as they can be and the speakers actually sound great also. The connectivity features are all there whatever you need to connect it has it blue tooth, Wi-fi etc. Confession, it took me a couple days to notice that there was a screen protector on it and I still haven't removed it yet because the picture is so amazing you can't even tell while watching. I think that says it all. Go and get yourself one today, you wont regret it.
Pretty good TV, except for when it randomly blips black and white lines all the way down the middle and/or to one side or the other in a window that's about 3-4 inches wide, spanning from the top clear to the bottom of the screen......also, there are times when we cannot get the remote to let us just flip through our antenna channels like we're supposed to be able to do, even when we've rescanned for those channels numerous times. We've figured out a way around that, but it's still annoying. Other than that, the picture is great and it's not too big, but not as small as our former TV(27").
MadlMom,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Angel88
Product Ratings : 5
(Number of Ratings :9,999)
2025-04-20
size : 60"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] I’m absolutely obsessed with my Samsung Crystal UHD TV. The picture is so clear that it feels like I’m watching my favorite shows and movies in real life. The sound is amazing. I also love how my Xbox turns in when I turn on my TV. I absolutely love that I can connect my headphones to my TV so that I can watch my paranormal videos without disturbing my loved ones. I can even connect my phone and love that that I can access the internet right from my TV, it’s like a huge computer screen. One more feature I love is the sleep screen when the TV has been inactive for a certain amount of time.
[This review was collected as part of a promotion.] I received my TV for Christmas from my fiancé. It was installed by a professional in January, and here it is in June and there's already a line in the pixels from the top to the bottom of the screen! There is no damage that i can find or see. It was working perfectly until a few days ago. Then in February my fiancé passed away and i can not find the receipt. I can not do ANYTHING about this!! I am so extremely disappointed, frustrated and hurt. I can't watch TV without a big line right in my view, it's terrible!! I have everything Samsung in my house, but I guess that's going to change!!
HazelEyes8889,
We appreciate your feedback regarding the screen abnormalities you’re seeing on your DU6900 TV. Please run a Picture Test to determine if the problem is caused by the TV. Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test.
If this occurs on all sources and the picture test, this may require service. For help with setting up a service appointment, please contact Samsung Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
feedtruckjesus
Product Ratings : 4
(Number of Ratings :9,999)
2025-04-25
size : 60"
Product Ratings : 4(Number of Ratings :9,999)
[This review was collected as part of a promotion.] This is our first "smart" TV and I will say it does have a lot of nice features. Very clear picture if the source can utilize it. TV response is fast when going through channels and menus. My father could not figure out the remote and after a week I had to find an older Samsung remote that was a more traditional style that he could actually use. Was able to set it up so some the internet channels could be saved to favorites and he could flip right to them like an old school TV. So overall nice TV but the channel and volume buttons are no good for older folks who lack fine motor control.
[This review was collected as part of a promotion.] Visually unlike any other screens out there. Seemingly simple to use but oh so complex in it's quality.
You see I grew up in a TV repair shop my grandfather owned and passed down to his children. The world is ever changing but some things hold steady and Samsung, much like Zenith, knows what it takes to be the one.
7 children and 23 of us grandchildren thats 30 televisions in our homes times a few and every single one is a Samsung. Zenith will always be our Legacyand part of our hearts but Samsung is now a part of our homes. Here's to the future Samsung.
Sincerely,
The Nebelungs
This is my first Samsung TV I’ve ever owned and I have to say it’s an amazing TV. It’s got great quality of my PS five comes in Crystal clear on the 60 frame rate 4K resolution but some of the issues with this TV is sometimes I see a lag so I’m not sure if that’s what the processor or what but sometimes like switching or when I hit the home button from when I’m in an app it kinda has like a little bit of a delay and I think it could be a little bit faster but over I’ve really not had any issues sometimes it doesn’t like to connect to my Wi-Fi but other than that so this TV is great
Isaiah,
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Pro
Chipmunk
Product Ratings : 4
(Number of Ratings :9,999)
2024-11-27
size : 60"
Product Ratings : 4(Number of Ratings :9,999)
[This review was collected as part of a promotion.] It is a great TV that was a replacement to my previous TV that died unexpectedly. Love the picture quality and the sound. The only thing that I dont like that during the day time the TV was hard to see because of the sun. I kept moving it around the house but no matter where I put it even with the blinds down the sun made the TV darker and harder to see. And the brightness settings doesn't help at all. And then all of a sudden the TV stopped working couldn't get it to turn on. Thank God I had the warranty. But after a tech came to fix it I have a permanent black line across my TV.
Value
Product Ratings : 4(Number of Ratings :9,999)
MrFez2
Product Ratings : 5
(Number of Ratings :9,999)
2025-08-22
size : 60"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] This has TV has been one of the best purchases I've made in a while. I mostly use it to stream movies and shows.
The picture quality is great! I love that I can stream many movies and shows. The app store has many options to choose from.
Samsung Plus TV has made me give up my cable. As it has many channels to choose from for free. Saving me a lot of money from not needing cable.
I love the smart things app makes it very easy to connect it to my phone and be able to cast from my phone.
Over all I love this TV and I am planning on replacing my living room TV with an OLED series.
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 4
(Number of Ratings :9,999)
2025-05-21
size : 55"
Product Ratings : 4(Number of Ratings :9,999)
The Samsung DU6900 is a solid budget 4K smart TV. The picture quality is sharp with vibrant colors, and Tizen OS makes streaming fast and easy. It’s great for everyday watching and casual gaming. Viewing angles and HDR could be better, but overall, it’s excellent value.
Relatively premium in display and preinstalled apps with Samsung TV obviating the need for a traditional cable service gives a solid start from initial setup leaving the user with minimal to work to on their own perhaps aside from the option to automatically install updates. Graphics are crisp, the SmartThings app is a godsend and the pegs make it not compulsory to have the widescreen not mounted on a wall. Smart Tv's are Samsungs expertise and the one area of the tech sector this company is head/shoulders beyond its adversaries. I'm hopeful that this will be eligible for ai functionality when future updates are presentable but that's up to three stars whether they'll ingrain that feature in this unit.
[This review was collected as part of a promotion.] I use my tv day and night.The pictures always crystal clear and streaming is incredibly easy and I would definitely recommend it to everyone. Especially when you combine the sound bar and sub.I just love all my Samsung products Ive got 5-Samsung phones,3-tablets,1-headphones,and my watches got them all so far from the regular smart watch 3,4,4 classic,5 pro and hopefully I'll be able to get the 6 very soon but lastly is my Samsung Washer and Dryer. Like I said I love and recommend everything Samsung. So please keep up the Awesome work and I will definitely be a customer for life
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
(Number of Ratings :9,999)
2025-05-21
size : 70"
Product Ratings : 5(Number of Ratings :9,999)
The smart is so easy to use and has so a lot more app than a regular smart TV. I used to have a smart TV but didn't as functional as this Samsung TV. The response time is so much quicker. It can also locate my samsung phone by a TV remote control. Amazing.
Wow, this 65" is my latest Samsung TV. I can't say enough about Samsung products. All my TVs, PC monitors and Smart Phones are Samsung for a reason. Samsung products are second to none. This TV is no different, great picture, it's very responsive and I love the OS. I have an older TV that I wish I could upgrade to this OS, other than that, that TV still works great it's about 7 years old. I have a 32" Samsung TV we keep as a spare, I bought that one around 2010! Can't kill these TVs! They're the best!! Samsung, keep making great products, me and my family will keep buying them!
[This review was collected as part of a promotion.] I love this product from Samsung. The Samsung television has a great picture and picture settings to change the picture to your own preference. The sound of the television is also great. I love the features on the product as well. Everything is easy to access and navigate as far as getting to and switching applications that are downloaded on the device. The only thing I don't like about the television is the lack of space as far as GBs to download more apps. Ever since I had it serviced and the circuit board replaced. It seems to no hold or have any memory space. I really wish I could get a new one instead of dealing with that issue. This is my experience and overall review of the Samsung product. Thank you.
Excellent product, the resolution is fantastic. Very easy to use and connect with other devices. Large screen that takes up little space. Tremendous value for money . Very happy with its energy efficiency. All round quality TV
The screen broke 1.5 years after purchase. I didn't expect this from Samsung. I've already contacted Samsung support and am waiting for a repair. We'll see how much it costs, since the warranty has expired.
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Helpful?
Features
Product Ratings : 3(Number of Ratings :9,999)
Performance
Product Ratings : 3(Number of Ratings :9,999)
Design
Product Ratings : 3(Number of Ratings :9,999)
Value
Product Ratings : 1(Number of Ratings :9,999)
Response from Samsung:
2025-12-11
Customer Service
Hi, thank you for taking time out of your day to share your thoughts with us about your Samsung experience. We're sorry to hear about the negative experience and inconvenience this has caused. We will share your feedback with the team!
Samsungrox!!
Product Ratings : 5
(Number of Ratings :9,999)
2025-09-13
size : 43"
Product Ratings : 5(Number of Ratings :9,999)
I had bought this TV a year ago and I have zero complaints , its online capability is fast and works on demand. Its picture is crystal clear and it fits perfectly in the space I had got it for . 10/10.
[This review was collected as part of a promotion.] The Smart TV is pretty decent, doesn't have good or even the best color presentation accuracy, even after changing some things in settings, but it's not horrible either. Speakers are pretty okay, but like most, best to buy/use a separate speaker for good audio quality. Not something I'd recommend for gaming, unless you have a not so big budget, then I suppose it's fine for a good little while until you have a sufficient amount to upgrade in the future. Capable of appearing pretty bright, especially if you crank it up in settings(but of course, it would look rather awful).
I bought this just a little over a month ago, and I've been very very pleased the picture quality. It's very lightweight, easy to set up. Very pleased with Samsung products they haven't let me down.
I am so glad I bought this tv and would very much like to complete it by purchasing the soundbar and subwoofer from Samsung to experience the total performance package! Thank you!
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I recommended this product.
Helpful?
Features
Product Ratings : 5(Number of Ratings :9,999)
Performance
Product Ratings : 5(Number of Ratings :9,999)
Design
Product Ratings : 4(Number of Ratings :9,999)
Value
Product Ratings : 5(Number of Ratings :9,999)
Tina
Product Ratings : 3
(Number of Ratings :9,999)
2025-04-21
size : 60"
Product Ratings : 3(Number of Ratings :9,999)
While the picture is pretty clear, the remote is very frustrating. At some point, the technology exceeds the ability of the user and this is that instance. Samsung remotes and apps should developed for the use by those who are not tech savvy or develop some type of intelligence ranking for purchasing. Oftentimes I do not use my television because I am frustrated with how much thought I have to give to use turning on the television. The remote is sleek and streamlined, but I can't figure out what to do. There are no buttons with and there is minimal print, meant for the eyes of a 20 year old with 20/20 vision. I shouldn't have to spend time and money having tech specialist assist me with finding my favorite channel.
Tina,
Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Pro
PhilG123
Product Ratings : 1
(Number of Ratings :9,999)
2025-05-31
size : 60"
Product Ratings : 1(Number of Ratings :9,999)
The Tv quit working this morning. Screen froze, then made a funny noise and went black. Red power light flashes once when plugged back in. It’s only 6 months old. Not impressed
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Helpful?
Features
Product Ratings : 5(Number of Ratings :9,999)
Performance
Product Ratings : 1(Number of Ratings :9,999)
Design
Product Ratings : 4(Number of Ratings :9,999)
Value
Product Ratings : 1(Number of Ratings :9,999)
Response from Samsung:
2025-06-02
Samsung Support Team
Hello, thank you for your review. We are here to help. Please contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks again, we look forward to hearing from you.
Elizabeth 73
Product Ratings : 5
(Number of Ratings :9,999)
2025-05-16
size : 43"
Product Ratings : 5(Number of Ratings :9,999)
Colour is great the whole family is happy with this purchase. Easy to set up so that my mother can use headphones while everyone else is still able to enjoy a movie together.
Got this tv between Christmas and the New Year. Thought about it once before that, so glad I got it. Great size and nice and clear, even better on the 4K channels for Sports.
Bought a few weeks ago. Very happy with it. Price was great. Picture is amazing! Paired it with the Samsung sound bar and made the viewing experience that much better!
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I recommended this product.
Helpful?
Features
Product Ratings : 5(Number of Ratings :9,999)
Performance
Product Ratings : 5(Number of Ratings :9,999)
Design
Product Ratings : 5(Number of Ratings :9,999)
Value
Product Ratings : 5(Number of Ratings :9,999)
Bodie
Product Ratings : 3
(Number of Ratings :9,999)
2025-07-05
size : 60"
Product Ratings : 3(Number of Ratings :9,999)
Since its installation, I have had problems with the sound. It makes a popping noise when CHANGING THE CHANNELS, NOT EVEN USING THE SOUND BUTTON. I have called 3 times to report the problem and each time I was told the same thing. Unplug the TV from the wall, leave off and then restart, that should clear the problem, does not. Last time I had to go through a factory reset, lost all my passwords for features on the TV and had to reset everything. The TV still makes a popping sound when changing the channels. Not only that there is not a feature on the TV to have stereo sound or theatrer sound, very inadequate for the sound system. There are some stations I have to cut the sound up to 47-50 in order to hear it.
Bodie,
If you are hearing a loud noise, it could be caused by electrical feedback. I recommend the following:
1. Arranging the cables and making sure the TV has good ventilation will keep it quiet.
2. Check the cables. Make sure all cables are connected firmly to the proper, color-coded inputs on the TV and on the external devices.
3. Replace the audio connection cable.
Replace the audio connection cable, even if it is an HDMI or RF coaxial cable. Then test again to see if the issue still occurs.
4. Try connecting a different external device to the same input on the TV.
Connect a different device to the same input on the TV using the same connection cables.
For example, if a cable box is connected using the component connections, try connecting a DVD player to the same input with the same cables.
If there is no buzzing, crackling, or humming with the second external device connected, the original device (the cable box in this example) is the source of the noise.
If we can further help with any other issues, we are happy to help. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Bought it at Bell store
Product Ratings : 5
(Number of Ratings :9,999)
2025-05-16
size : 70"
Product Ratings : 5(Number of Ratings :9,999)
I’ve purchased all kinds of TVs over the years from LG‘s to Sony Bravias And the Samsung TV is by far one of the best purchases I’ve made for my viewing pleasure
Greatest thing I've ever seen lovely piece of technology my 5th Samsung TV im saving up for the 100"TV WOWINFO YOUTUBE LIVE I SHOWCASE THIS TV EVERYDAY ALMOST
I bought my Samsung Crystal 60 inch in the winter time of last year, 2024 because my Vizio 55 inch began to go out the screen was turning white from the bottom up, my Vizio was only four years old and after purchasing my new Samsung and using it I miss my remote control that I can press the numbers with the speakability of the Roku/Vizio remote and the fact that the antenna aspect has always been my gripe having a really nice television and can't enjoy watching it because of the reception and lack of due to junk waste antennas that filling the pockets of genius minds.
Michelle E W R,
Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Pro
Liznash
Product Ratings : 5
(Number of Ratings :9,999)
2025-02-09
size : 70"
Product Ratings : 5(Number of Ratings :9,999)
Bought it a couple months ago love it ..the picture is so clear ..sound is wicked ..easy to hook everything up to .. lots of options and fast to boot up ..
This is the third Samsung TV with internet capability. I like the fact that you can log on to the internet and use it just like a computer whereas other TVs are only allow access with whatever icons you are allowed to download, they are not internet access like this TV. It has good picture quality never had a problem with any of them over the years. The only thing that I don't like which is pretty much the same with all these type of TVs in any brand is that the speakers are in the back and they aim towards the wall versus having speakers that you can actually hear well,unless you hook it up to a sound system or a speaker through Bluetooth it doesn't matter how high you set the sound
you still can't hear it very well.
I purchased a Samsung Model model UN55DU6900FZA Television in late 2024. We have a home full of Samsung products, pretty much they made it we own it.
I just went to install a GN Resound TV Streamer (transmits the audio to my hearing aids) to the audio out on the TV purchased late in 2024. I am sure you can imagine how mad I was to find there is NO audio out of any kind on this model. Had I known that, I would NEVER had purchased this TV. I will never purchase another Samsung Product. This should be standard practice and required by the U.S. Government ADA.
Pigpen,
Thank you for choosing the Samsung DU6900 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.
The DU6900 TV offers 2 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above.
If we can further help with any other issues, we are happy to help. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Seanwow42
Product Ratings : 4
(Number of Ratings :9,999)
2025-12-12
size : 60"
Product Ratings : 4(Number of Ratings :9,999)
[This review was collected as part of a promotion.] Best TV ever had never had a Samsung before and it was great and it was like it what an amazing picture until one day it started blinking, then after the screen would blink a couple times it would go back on then a couple days later the screen went blank and it would shut off and it would never come back on ever again in fact the whole screen went blank and never turned on or went ever again it was pretty expensive to buy such an awesome TV only to have it a few months later blank on and off and then never turn on again to have to buy another TV all over again...
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Now you get innovative smartphone with right tariff plan.
Der Anschlusspreis und monatlicher Tarifpreis werden vom jeweiligen Netzanbieter eingezogen. Du zahlst jetzt nur den einmaligen Gerätepreis.
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Informationen zur Verarbeitung Deiner personenbezogenen Daten findest Du in unserer Datenschutzerklärung.
Pay monthly phone contracts
Buy your phone along with an inclusive monthly network plan and pay monthly*
Choose your network
Choose from a range of networks and inclusive monthly plans to get started with your new Galaxy phone straight away.
Pay Monthly
Pay for your phone and an inclusive bundle of calls, texts and data in one easy-to-manage monthly fee.
Next steps
You will be redirected to our trusted partner, A1 Comms Ltd (trading as Mobileshop), to purchase your phone and setup your monthly plan.
Select your new Samsung Galaxy device and the eligible device you want to trade in.
02
Determine value
Answer a few simple questions to determine the estimated trade-in value of your eligible device. The estimated trade-in value will be applied to the purchase price of your new Samsung Galaxy device at time of checkout.
03
Ship your eligible trade-in device
Once your new Samsung Galaxy device has shipped, you’ll receive an email with shipping instructions and a pre-paid shipping label for your trade-in device. Carefully follow the instructions and use the pre-paid shipping label to ship your trade-in device. Your trade-in device shipment will take approximately 2 to 3 business days and you will receive a confirmation email once the device is received.
04
Confirmation of condition of trade-in device
Once we have received your trade-in device and the condition has been verified, the final trade-in value will be determined. If the final trade-in value differs from the estimated trade-in value, at our sole discretion, you may be offered an adjusted trade-in value by email which will also describe the next steps in the process. The device condition assessment will take approximately 5-10 business days and you will receive a confirmation email once completed.
Enter your IMEI (if you have a Bluetooth device, enter the serial number)
Find your IMEI or serial number
To quickly locate the IMEI, enter * # 06 # on your LTE device. Otherwise, go to your device settings, check the device itself or device packaging to locate the IMEI or serial number.
Enter your IMEI or serial number (Note: to trade-in a phone, you must enter a valid 15-digit IMEI)
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*Actual trade-in value may differ from estimated trade-in value for various reasons. Not all international devices are eligible for the trade-in program. See trade-in program FAQs for accepted international devices. International trade-in devices are subject to a reduction in estimated trade-in value.
Help us to further validate your trade-in device
How would you like to validate your trade-in device?
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Please enter a valid IMEI or Serial number
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How do I find my IMEI number?
To quickly locate the IMEI, enter * # 06 # on your LTE device. Otherwise, go to your device settings or check the device packaging to locate the IMEI
How do I find my serial number?
Go to your device settings, check the device itself or device packaging to locate the serial number. Please enter the Serial Number without any spaces or special characters (e.g. / , -, #, :, @, ~, ^).
Action required
Find my iPhone is enabled on your device. This feature must be disabled and your device must be factory reset before your trade-in device is mailed in. If Find My iPhone is not disabled, your will not be eligible for trade-in
To apply the estimated trade-in value to your purchase, read and accept the terms and conditions of the program included below.
Get the latest TV every 3 years. Purchase a new qualifying TV through the Upgrade Program and sell the old TV back to us for a guaranteed residual value. {1}
Upgrade after 3 years and let us purchase the old TV back from you to a guaranteed resisdual value
Sell your TV to a Samsung partner without buying a new TV and ending the program
Keep the TV and end the program
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Pick renewal period
How long would you like before deciding whether to renew or upgrade your product?
For a purchase price of 23,000 kr and 44 installments of 557 kr over 44 months, the fixed effective interest rate is 13.9%. The total amount to be paid is 24,508 kr.
Borrowing costs money!
If you cannot repay the debt on time, you risk a payment default. This may lead to difficulties in renting housing, signing contracts, and obtaining new loans. For support, contact budget and debt counseling in your municipality. Contact details are available at konsumentverket.se.
Terms and Conditions
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Warranty
Here’s what’s covered
Hardware repairs
Get fast, convenient repairs using genuine Samsung parts, from our authorized technicians.
Mechanical malfunction or defects
If your device is experiencing a mechanical malfunction or defect, including battery failure, we'll repair it. There are no limits for service requests due to mechanical malfunction or defects, provided they are not protected by the manufacturer's warranty. A service fee applies to all service requests.
Up to 2 service requests for physical & liquid damage
Make up to two service requests for physical or liquid damage within two years. A service fee applies to all service requests.
Get fast, convenient repairs using genuine Samsung parts, from our authorized technicians.
Mechanical malfunction or defects
If your device is experiencing a mechanical malfunction or defect, including battery failure, we'll repair it. There are no limits for service requests due to mechanical malfunction or defects, provided they are not protected by the manufacturer's warranty. A service fee applies to all service requests.
Up to 2 service requests for physical & liquid damage
Make up to two service requests for physical or liquid damage within two years. A service fee applies to all service requests.