Klar, jævn og detaljeret gengivelse.
Galaxy A15 5G er udstyret med en Super AMOLED-skærm på 6,5", der er forbedret med Vision Booster og giver en jævn, lysstærk og levende visuel oplevelse med en lysstyrke på op til 800 nits, en opdateringsfrekvens på op til 90 Hz og en begrænset mængde blåt lys, hvilket er behageligt for øjnene.
*Billedet er simuleret og anvendes kun som illustration.
**Målt diagonalt er skærmen 6,5"" som et fuldt rektangel og 6,3"", når man tager højde for de afrundede hjørner. Det synlige område er mindre på grund af de afrundede hjørner og kamerahullet.
***800 nits i HBM (High Brightness Mode).
****Skærmen i Galaxy A15 5G (SM-A156) har fået certificeringen Eye Care Certification af SGS baseret på dens evne til at reducere de skadelige virkninger af blåt lys.
Førsteklasses funktioner
6.5" FHD+ Super AMOLED
50MP Camera
5G x Octa-core Processor
Super Fast Charging
Grundlæggende enkel
Enkel og avanceret. Galaxy A15 5G er designet med en slank profil, et elegant bagcover og et stilrent kameralayout. Fås i farverne Blue Black, Blue, Light Blue og Yellow.
* Tilgængelighed af farver kan variere afhængigt af land, region og teleoperatør.
Tag det optimale billede med multikameraet
Vælg et motiv. Find din vinkel.
Drag ud og udtryk din verden. Galaxy A15 imponerer med et hovedkamera på 50 megapixler til dine mesterværker og et ultravidvinkelkamera på 5 megapixler og et makrokamera på 2 megapixler til landskaber og nærbilleder, mens frontkameraet på 13 megapixler er som skabt til profilværdige selfies.
* Billedet er simuleret og anvendes kun som illustration.
Gør din dag nemmere med kraftoverskud og 5G-hastighed
Med imponerende processorkraft, rummelig hukommelse og lagerplads og 5G-hastighed er din enhed klar til at håndtere både din arbejdsbyrde og din underholdning.
*Tilgængelighed af hukommelse og lagerplads i bestemte størrelser kan variere afhængigt af land, region og teleoperatør.
**Den tilgængelige hukommelse/lagerplads afhænger af præinstalleret software.
***Kræver optimal 5G-forbindelse. Tilgængeligheden og den faktiske hastighed af 5G-netværk kan variere afhængigt af land, region, netværksoperatør og brugermiljø.
Bevar koncentrationen med et batteri, der holder op til to dage
Du kan være produktiv i længere tid ad gangen med batteriet på (“typisk”) 5.000 mAh, der har strøm nok til op til 2 dage og hurtigt er klar igen takket være superhurtig opladning.
*Den faktiske brugergrænseflade kan se anderledes ud. Billedet er simuleret og vises kun som illustration.
**Vægoplader til superhurtig opladning (25 W) sælges separat.
***Typisk værdi, der er testet under tredjeparts laboratorieforhold. Den typiske værdi er en anslået gennemsnitlig værdi under hensyntagen til variationen i batterikapacitet blandt prøvebatterier, der er testet i henhold til standarden IEC 61960. Den nominelle kapacitet er 4.900 mAh.
****Anslået på baggrund af brugerprofilen for en gennemsnitlig/typisk bruger. Uafhængigt vurderet af UX Connect Research i perioden fra 26.08.2023 til 03.09.2023 i USA med pre-release-versioner af SM-A156 med standardindstillinger og ved brug af Wi-Fi og LTE. Den faktiske batteritid varierer afhængigt af netværksmiljø, anvendte funktioner og apps, antal opkald, SMS’er og opladninger og en række andre faktorer.
Stol trygt på Samsung Knox Vault
Samsung Knox Vault er EAL5+-certificeret og skabt til at beskytte dine følsomme data som pinkoder og adgangskoder og mønstre i et separat lager, der er sikret mod software- og hardwaretrusler i form af manipulation ved hjælp af spænding, fejl, høje temperaturer og laser.
*EAL: Evaluation Assurance Level (CC, Common Criteria).
**Sikkerhedsfunktionerne i eller hardware-/softwarearkitekturen bag Samsung Knox Vault på smartphones i Samsung Galaxy A-serien kan være anderledes end for Samsung Galaxy-topmodeller, herunder smartphones i S-serien, Z-serien og S FE-serien og tablets i Tab S-serien lanceret i 2021 og derefter.
***Tilgængeligheden af Samsung Knox Vault kan variere afhængigt af model.
*EAL: Evaluation Assurance Level (CC, Common Criteria).
**Sikkerhedsfunktionerne i eller hardware-/softwarearkitekturen bag Samsung Knox Vault på smartphones i Samsung Galaxy A-serien kan være anderledes end for Samsung Galaxy-topmodeller, herunder smartphones i S-serien, Z-serien og S FE-serien og tablets i Tab S-serien lanceret i 2021 og derefter.
***Tilgængeligheden af Samsung Knox Vault kan variere afhængigt af model.
Forbliv opdateret længere
Din Galaxy A15 har adgang til op til 4 generationer af opgraderinger af styresystemet og op til 5 års sikkerhedsopdateringer, så den kan være med på noderne længere.
*Billedet er simuleret og anvendes kun som illustration.
**Ovennævnte politik for opgradering af styresystemet og sikkerhedsopdateringer kan blive ændret.
*Billedet er simuleret og anvendes kun som illustration.
**Ovennævnte politik for opgradering af styresystemet og sikkerhedsopdateringer kan blive ændret.
Lås op med dit fingeraftryk
Sikkerheden er baseret på, at enheden kun kan låses op med dit fingeraftryk, som dobbelttjekkes af fingeraftrykslæseren på siden.
Samsung Galaxy-oplevelsen
Smart Switch
Uanset om du skifter fra en anden Galaxy, fra iOS eller fra en anden Android-enhed, kan du nu uden besvær flytte de data, der er vigtige for dig, til din nye Galaxy.
Quick Share
Det er lige blevet muligt at dele dine filer, fotos og dokumenter hurtigt og sikkert.
En forbundet oplevelse
Løft din produktivitet og kreativitet på tværs af Samsung Galaxy-enheder.
*Den faktiske brugergrænseflade kan se anderledes ud. Billedet er simuleret og vises kun som illustration.
*De Samsung Galaxy-enheder, der er vist på billedet, sælges separat.
***Du kan få flere oplysninger om Smart Switch og Quick Share ved at besøge landingssiderne for disse funktioner på Samsung.com.
Specifikationer
-
Vægt (g)
200
-
Lydafspilningstid (timer)
Op til 106
-
CPU-hastighed
2,2GHz, 2 GHz
-
CPU-hastighed
2,2GHz, 2 GHz
-
CPU-type
Octa-Core
-
Størrelse (primær skærm)
163.9mm (6.5" rektangulært) / 159.5mm (6.3" afrundet hjørner)
-
Opløsning (primær skærm)
1080 x 2340 (FHD+)
-
Teknologi (primær skærm)
Super AMOLED
-
Farvedybde (primær skærm)
16 M
-
Max Refresh Rate (primær skærm)
90 Hz
-
Bagsidekamera – opløsning (flere)
50.0 MP + 5.0 MP + 2.0 MP
-
Bagsidekamera – F-nummer (flere)
F1.8 , F2.2 , F2.4
-
Bagsidekamera – autofokus
Ja
-
Bagsidekamera – OIS
Nej
-
Bagsidekamera – zoom
Digital Zoom op til 10x
-
Frontkamera – opløsning
13.0 MP
-
Frontkamera – F-nummer
F2.0
-
Frontkamera – autofokus
Nej
-
Frontkamera – OIS
Nej
-
Bagsidekamera – blitz
Ja
-
Frontkamera – blitz
Nej
-
Videooptagelsesopløsning
FHD (1920 x 1080) @30fps
-
Slowmotion
120 fps @ HD
-
Hukommelse (GB)
4
-
Lager (GB)
128
-
Tilgængelig lagerplads (GB)
108.9
-
Ekstern lagersupport
MicroSD (Op til 1TB)
-
Antal SIM
Dobbelt-SIM
-
SIM-størrelse
Nano-SIM (4FF)
-
SIM-kortåbningstype
SIM 1 + Hybrid (SIM eller MicroSD)
-
Infra
2G GSM, 3G WCDMA, 4G LTE FDD, 4G LTE TDD, 5G Sub6 FDD, 5G Sub6 TDD
-
2G GSM
GSM 850, GSM 900, DCS 1800, PCS 1900
-
3G UMTS
B1 (2100), B2 (1900), B4 (AWS), B5 (850), B8 (900)
-
4G FDD LTE
B1 (2100), B2 (1900), B3 (1800), B4 (AWS), B5 (850), B7 (2600), B8 (900), B12 (700), B17 (700), B20 (800), B28 (700), B66(AWS-3)
-
4G TDD LTE
B38 (2600), B40 (2300), B41 (2500)
-
5G FDD Sub6
N1 (2100), N3 (1800), N7 (2600), N8 (900), N20 (800), N28 (700)
-
5G TDD Sub6
N38 (2600), N40 (2300), N41 (2500), N77 (3700), N78 (3500)
-
USB-interface
USB Type-C
-
USB-version
USB 2.0
-
Placeringsteknologi
GPS, Glonass, Beidou, Galileo, QZSS
-
Høretelefonstik
3,5 mm stereo
-
Wi-Fi
802.11a/b/g/n/ac 2.4GHz+5GHz, VHT80
-
Wi-Fi Direct
Ja
-
Bluetooth-version
Bluetooth v5.3
-
NFC
Ja
-
Pc-synk.
Smart Switch (PC-version)
-
Android
-
Formfaktor
Touch skærm
-
Accelerometer, Fingeraftrykslæser, Gyrosensor, Geo-magnetisk sensor, Belysningssensor, Virtual Proximity Sensing
-
Mål (H × B × D, mm)
160.1 x 76.8 x 8.4
-
Vægt (g)
200
-
Internetforbrug (LTE) (timer)
Op til 19
-
Internetforbrug (Wi-Fi) (timer)
Op til 19
-
Videoafspilningstid (timer)
Op til 21
-
Batterikapacitet (mAh, typisk)
5000
-
Aftageligt
Nej
-
Lydafspilningstid (timer)
Op til 106
-
Taletid (4G LTE) (timer)
Op til 44
-
Stereounderstøttelse
Nej
-
Videoafspilningsformat
MP4, M4V, 3GP, 3G2, AVI, FLV, MKV, WEBM
-
Videoafspilningsopløsning
FHD (1920 x 1080) @60fps
-
Lydafspilningsformat
MP3, M4A, 3GA, AAC, OGG, OGA, WAV, AMR, AWB, FLAC, MID, MIDI, XMF, MXMF, IMY, RTTTL, RTX, OTA
-
Gear Support
Galaxy Buds2 Pro, Galaxy Buds Pro, Galaxy Buds Live, Galaxy Buds+, Galaxy Buds2, Galaxy Buds, Galaxy Buds FE, Galaxy Fit2, Galaxy Fit e, Galaxy Fit, Galaxy Watch6, Galaxy Watch5, Galaxy Watch4, Galaxy Watch3, Galaxy Watch, Galaxy Watch Active2, Galaxy Watch Active, Gear Fit2 Pro, Gear Fit2, Gear Sport, Gear S3, Gear S2
-
Samsung DeX Support
Nej
-
SmartThings Support
Ja
Anmeldelser
Galaxy A15 5G
Anmeldelser med billeder og videoer
Filtre
Sortering efter relevans placerer de bedste anmeldelser øverst. Vi tager højde for, hvor mange positive stemmer en anmeldelse har fået, hvor ny den er, billeder og andre faktorer, som brugerne værdsætter, når de læser anmeldelser.
Filtre
1,355 Anmeldelser
2024-08-17
Uk
CX
Thank you for taking the time to share your feedback with us, Harriette. We are very sorry to read that you are unhappy with your new Galaxy A15, and we are keen to speak with you directly. Our experts will be able to get a better understanding of what issues you are experiencing and ensure you get the support you need! Please get in touch with our Technical Support Team at your earliest convenience. You can find all our contact methods and their operating hours here: https://spr.ly/6426lgPEo. ^CR at Samsung Support
2025-11-17
Maastricht
2024-10-04
Meerhout
2025-04-09
Birmingham
CX
We are sorry to read that the Galaxy A15 has not met your expectations overall because, although you are happy with its vibrant display, you don't find its performance satisfactory, Josh. We would certainly like you to be able to enjoy the smooth operation this awesome phone can offer, and please don't hesitate to follow this link, to find the best tips about how to keep it always optimised and as fast as possible: How to keep phone always fast - https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ Please also don't hesitate to speak to our Support Teams, who will be ready to assist you with getting the most of the Galaxy A15 for a five-star experience, while also resolving any issue you may be experiencing with it. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUKSupport ^CL at Samsung Support
2024-09-27
West lothian
CX
Thank you for your review. We are sorry to read that you have so far been unable to connect your phone to your car via Android Auto. We understand you have sought support from our experts already, however, while you wait for a response from Android Auto, we recommend checking out this link: https://spr.ly/6428USFgq After following the advice and speaking with Android Auto Support, if you continue to face this issue, please get in touch with our team again, so we can continue to troubleshoot the problem. Our contact methods and operating hours can be found here: https://spr.ly/6421USFgt ^CR at Samsung Support
2024-03-26
Samsung UK Reviews Team
We appreciate you taking the time to share feedback on the A15, Vivy. We're sorry to learn your new phone hasn't impressed you as much as your previous A13 did. We understand that transitioning to a new device can sometimes come with adjustments, especially when it comes to features and functionality that you were accustomed to on your previous A13. Email gestures can be modified within the Email app to give you the same options as you were able to see on your previous phone. To edit these, head to the Email app > Three lines (top left) > Tap the settings cog at the top right of the menu > Swipe actions > Select which options you'd like to appear when you swipe left or right on an email. It is also our understanding that you're experiencing slower page loading and buffering. This can often be due to the weak Wi-Fi connection, so we recommend taking a look at this excellent guide on our Ireland website that will help you resolve any internet connectivity issues: https://spr.ly/6425ZnwGX If you find you're still experiencing slow loading times after trying these steps and if you need further support getting the most out of your phone, our Support Teams are on hand to help. You can locate our contact methods and operating times by heading to the following link: https://spr.ly/6420ZnwGj We're confident we'll be able to help you resolve any issues, so the A15 can wow you as much as your previous phone did. ^AP at Samsung Support
2024-06-20
2025-09-29
North Wales
![[D] Alternative Text](https://video.api.bazaarvoice.com/00d758db-cd32-4021-aa04-1d98443cca37/thumbnail/image-00001.png)
CX
Thanks for the great review and for sharing your feedback with us! Should you ever need us, our friendly Support Team is on hand. You can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
2024-08-27
Oude Willem
2024-12-30
Yorkshire UK
CX
Thank you for taking time to review your A15! We value your feedback and this will be fed back to help us improve our services. If you ever need us for anything, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://spr.ly/6422azpje ^LB at Samsung Support
2025-09-12
Rotterdam
![[D] Alternative Text](https://video.api.bazaarvoice.com/b8fed93e-1640-4429-a868-bbd1fc5b144d/thumbnail/image-00001.png)
2024-05-10
Cape Girardeau, Missouri, United States of America
2024-04-07
South Yorkshire
2024-03-26
Samsung UK Reviews Team
We appreciate you taking the time to share your thoughts with us, and we're sorry to hear that you're not completely satisfied with your new A15. Your feedback is invaluable to us as we continuously strive to improve our products. We understand you've experienced some difficulty with the 'Close all' option with apps. Selecting the 'Close all' option is a quick way to close all active apps, however, if you'd like to close just one app, you can swipe through your open apps so that the one you'd like to close is at the front, and then swipe it upwards to close it. Doing this will keep all other apps active. As for the camera opening unexpectedly, we'd like you to check whether the camera is set to quick launch when the Side key is pressed twice. You can check this by heading to Settings > Advanced features > Side button. If you'd like to disable the Double press option completely, toggle the switch OFF. If you'd like further support with your A15, the experts in our Support Teams are on hand to help. You can locate our contact methods and operating times by heading to the following link: https://spr.ly/6420ZntsQ ^AP at Samsung Support
2025-04-26
Leeds
CX
We are disheartened to read that you have been experiencing a series of issues with your Galaxy A15, which involve lag and crashing, with some of its features also not working correctly, Hannah. We are ready to offer you full assistance with revolving any issue you are experiencing with this device, so you can enjoy the awesome experience it can offer. Please reach out to our Support Teams, who will be ready to assist you with this. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2024-09-15
Den haag
2024-09-30
Hamburg
Samsung Service Team
Hallo, wir danken dir für dein ehrliches Feedback mit Fokus auf die Kompatibilität mit externen medizinischen Geräten. Deine Anfrage auf weitere Geräte mit diesem Angebot leiten wir weiter. Hier ist es wichtig zu erwähnen, dass die Kompatibilität in Zusammenarbeit mit den entsprechenden Dienstleister*innen geschehen muss. Wenn die Kompatibilität von ihnen aus nicht geboten wird, können wir sie auch nicht ausführen. Melde dich doch auch gerne mal bei den Hersteller*innen, um deinen Wunsch zu äußern.
2024-08-08
Den Bosch
Samsung
Bedankt voor je review en feedback. We waarderen het enorm! Wanneer er veel apps op de achtergrond actief zijn, zorgt dat ervoor dat je toestel trager wordt. Zorg dus dat je regelmatig alle apps sluit. Ontgrendel je tablet > Tik onderaan op de 3 verticale streepjes. Nu zie je alle apps die openstaan > Tik op 'Alle apps sluiten'. Wanneer je een app opent of sluit, blijven sommige processen op de achtergrond actief. Hierdoor kan je toestel haperen. Vaak los je dit probleem op door het toestel opnieuw op te starten. Dit doe je door de aan/uitknop 5 seconden lang ingedrukt te houden. Controleer ook even of jouw software up-to-date is. Open hiervoor 'Instellingen'. Tik op 'Software update' en op 'Downloaden en installeren'. Elke app slaat bepaalde data op. Als er veel data ophoopt, wordt je toestel traag. Wis de cache van de apps en maak ruimte. Ga naar 'Instellingen'. Kies vervolgens voor 'Apps' > Klik op de app waarvan je de data wilt verwijderen >Tik op 'Opslag' > Tik op 'Gegevens wissen' en 'Cache legen' onder in het scherm. Mocht je hierna nog steeds problemen ervaren, stuur ons dan gerust een berichtje via onze Supportpagina onder het kopje ''Support''. We helpen je graag verder!
2024-08-14
Torgau
Samsung Service Team
Hallo, bitte melde dich bei unseren Kolleg*innen vom Chat-Support. Sie helfen dir gerne weiter unter: http://spr.ly/Samsung_Live_Chat
2024-03-18
2025-03-30
Den Haag
2024-08-27
CX
Thank you for your review. We are sorry to read that you are disappointed with you A15 and have run into certain issues. When it comes to transferring data across, we strongly recommend using SmartSwitch. Information on SmartSwitch and how to use it can be found here: https://spr.ly/6420mgwfy SmartSwitch allows you to select exactly what you would like moving over to your new phone. Once the transfer is competed, you should leave your phone for 10-15 minute and allow the phone time to set everything up just like you had it on your old phone. The issue with Google Maps is not an issue caused by the phone, and is an issue from Googles side with the app specifically. They are currently in the process of fixing this issue, however, we recommend reaching out to them directly via the Google Play Store. ^CR at Samsung Support
2025-02-24
2025-11-13
Leeuwarden
2024-06-13
Midlands, UK
Samsung UK Reviews Team
Thank you for taking the time to share your feedback with us. We are sorry to read that you are having trouble with the performance of your new Galaxy A15. As you have spoken with our team already and started troubleshooting the issue, we recommend you reach out again so we can continue the process and ensure you are getting the very best performance possible. For your convenience, here is a direct link to our contact methods and their operating hours: https://spr.ly/64205tEF8. ^CR at Samsung Support
2024-08-13
2024-07-26
Samsung UK Reviews Team
We do like to make sure that our smartphones offer familiarity, while also offering plenty of new features to discover and explore, so it's good to see that this made switching to your A15 such a pleasure. If you have your photos backed up in more than place then this may be the case why you received duplicate copies of them. It is good to see that you were able to safely transfer your data, and that nothing was lost in the process. Everything else you use the phone for will prove to be just as easy, and the camera will provide even more eye-catching snaps. ^DB at Samsung Support
2026-02-27
Amsterdam
2024-04-10
Lincolnshire
2025-11-04
Samsung
Thanks for taking the time to leave a review of your Galaxy A15. We're glad to hear you are enjoying using the phone but sad to hear you are experiencing some lag and having issues with the microphone. We would recommend clearing the cache of the TikTok app by going to Settings > Apps > TikTok > Storage > Clear cache. For the microphone, here are some steps from our partners in Ireland to try to fix this issue: https://www.samsung.com/ie/support/mobile-devices/how-to-troubleshoot-the-microphone-of-your-galaxy-phone-when-it-does-not-recognise-a-voice-well If these steps do not work, please get in touch so that we can assist further. You can find our operating times and contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
2025-06-26
Almere
2025-04-24
Berlin
Samsung Service Team
Hallo, hast du bereits die verschiedenen Einstellungen unter "Einstellungen > Töne und Vibration > Tonqualität und Effekte" getestet? Aktiviere hier einmal "Dolby Atmos" und teste die verschiedenen Profile aus. Im "Equalizer" hast du auch verschiedene Optionen zum Ausprobieren. Unter "Adapt Sound" legst du dein persönliches Tonprofil fest. Zum Aufladen schaue unter "Einstellungen > Akku > Einstellungen für das Aufladen" an und prüfe, ob die Funktion zum Schnellladen aktiviert ist. Überprüfe auch, ob das USB-Kabel und das USB-Netzteil richtig angeschlossen sind. Nutze nur original Samsung Zubehör. Der Akku lädt schneller, wenn das Gerät bzw. sein Bildschirm ausgeschaltet ist. Der Akkuverbrauch deines Galaxy A15 5G wird von unterschiedlichen Faktoren beeinflusst. Du verlängerst die Betriebsdauer, wenn du Funktionen deaktivierst, die du nicht immer brauchst. Das sind z.B. GPS und Bluetooth. Schließe zusätzlich regelmäßig im Hintergrund laufende Apps über den Anwendungsmanager. Auch durch das Aktivieren der automatischen Displayhelligkeit lässt sich der Akkuverbrauch senken. Solltest du eine bestimmte App als "Akkufresser" im Verdacht haben, überprüfe den genauen Verbrauch unter "Einstellungen > Gerätewartung > Akku > Akkuverbrauch". In unserer FAQ haben wir zudem viele Tipps zum Akku zusammengetragen. Schau doch mal rein: https://www.samsung.com/de/support/mobile-devices/wie-optimiere-ich-die-akkulaufzeit-meines-galaxy-smartphones/
2024-03-05
Samsung UK Reviews Team
What a pleasure it is to read how blown away you are with your new Galaxy A15! The super gorgeous and crystal clear display and well-designed build of this smartphone are sure to turn a few heads! Thanks for the five stars! ^CR at Samsung Support
2025-06-05
CX
We are disappointed to see you are facing issues with your A15. Weighing only at 200g and sleek design, this will provide lightweight feels for years to come! You can find the useful User Guide on our website via this link: https://downloadcenter.samsung.com/content/UM/202505/20250521143609950/SM-A256_A15X_UG_EU_15_Eng_Rev.1.0_250425.pdf Our helpful Support Teams are on hand to help with any issues you are having. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2024-09-19
Krimpen
2025-01-01
2024-06-10
Ferndown, Dorset
Samsung UK Reviews Team
Thank you for taking the time to share you feedback with us. We are very sorry to read that you are unhappy with your Galaxy A15. Slow processing power and an unresponsive display is certainly not usual behaviour for this smartphone, so we are keen to resolve this issue with you as quickly as possible. To get started, we recommend that you use our very handy device optimisation guide, which provide a selection of tips and tricks to improve over all performance. These can all be found here: https://spr.ly/64225wvHu. Increasing the sensitivity of the touch screen may be as simple as enabling the Touch Sensitivity settings. To do this, go to Settings > Display > Touch Sensitivity. Should enabling this feature not result in an improvement, it is also a good idea to test the hardware of the display. You can use the Phone Diagnostics tool within the Samsung Members app to do this. A step-by-step guide on how to do this can be found here: https://spr.ly/64285wvHn After following the above guidance, is a fault is found, or you need any further support at all, please do not hesitate to reach out to our experts, who, with a plethora of knowledge, will ensure that your new phone is working perfectly. You can find all our contact methods and their operating hours here: https://spr.ly/64205wvHk ^CR at Samsung Support
2024-08-05
Bertrix
2024-11-13
Rottweil
Samsung Service Team
Hallo, es ist natürlich schade, dass du dich entschieden hast dein Galaxy A15 zurückzugeben. Dein Feedback zum Display und den Tönen geben wir weiter und hoffen, dass wir dich zukünftig noch zufriedenstellen können.
2024-10-18
2025-04-15
Assen
2024-09-26
Amsterdam
2024-12-10
CX
Thanks for your Galaxy A15 review! We are absolutely delighted to see how pleased you are with the performance of your new smartphone! With user-friendly software, access to all your favourite apps, strong connectivity and a crisp, 120Hz display, it's no wonder you're so impressed! ^CR at Samsung Support
2025-08-18
Kassel
Samsung Service Team
Hallo, vielen Dank für dein positives Feedback. Wir arbeiten ständig daran, die Qualität unseres Service weiter zu verbessern. Daher sind wir sehr dankbar, wenn sich unsere Kund*innen die Zeit für ein konstruktives Feedback nehmen.
2024-04-26
Norwich
2024-11-05
Lincoln
CX
Thank you for bringing this to our attention. Android Auto should be working perfectly on your new A15 5G, therefore, we recommend following the advice provided within this link: https://spr.ly/6425SWeIN If continue to have trouble with Android Auto, please get in touch with our Technical Support Team directly, who will be happy to provide further assistance. You can find all our contact methods and their operating hours here: https://spr.ly/6426SWeI4 ^CR at Samsung Support
2024-12-24
2024-03-05
Samsung Service Team
Hallo, es freut uns, dass du soweit mit deinem neuen Gerät zufrieden bist. Solltest du zusätzlichen Speicherplatz benötigen, bieten wir Unterstützung für Microsoft OneDrive. Damit kannst du von überall auf Dateien, Bilder und Videos zugreifen. Weitere Informationen hierzu unter: https://www.samsung.com/de/support/mobile-devices/fotos-videos-synchronisation-mit-onedrive/
2024-10-25
Roelofarendsveen
2024-03-26
2026-05-18
Kassrl
Samsung Service Team
Hallo, wir bedauern sehr zu hören, dass du mit dem Galaxy A15 nicht vollständig zufrieden bist. Leider nennst du keine konkreten Punkte, auf die wir gezielt eingehen könnten. Möglicherweise hast du noch nicht alle Funktionen oder Einstellungen deines Galaxy Geräts kennengelernt. In diesem Fall können dir unsere Supportseite für das Modell weiterhelfen oder alternativ der direkte Kontakt über unsere offiziellen Servicekanäle.
2025-11-14
Samsung
Thanks for taking the time to leave a review of your Galaxy A15. We're sorry to hear that the phone is not performing as you expected. Here are some steps on how to speed up the phone: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up If this does not work, please get in touch so that we can assist further. You can find our operating times and contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
2024-03-01
Malaga Spain
Samsung UK Reviews Team
We appreciate you taking the time to share your experience with the A15, Tom. We're sorry to hear about the issue you encountered with your phone freezing and subsequent SIM issue. We understand the importance of a reliable smartphone experience, so this isn't the performance we'd expect. We recommend regularly checking your software is fully updated to ensure the smoothest, most reliable operation, as updates are released to improve the stability of your phone. You can check for updates by heading to Settings > Software update > Download and install. We're pleased to hear the issue resolved itself, but if you ever need assistance in the future, our Support Teams are on hand to help. You can locate our contact methods and operating times by heading to the following link: https://spr.ly/6429gHzVZ ^AP at Samsung Support
2024-08-23
2024-03-25
York
Samsung UK Reviews Team
We are thrilled to read that you started making the most of the flawless operation and powerful connectivity of your amazing Galaxy A15 from day one, Mark! As you mentioned, this fantastic phone is packed with a series of smart features and settings, specifically aimed at making your experience with it as easy and smart as possible. You will be able to enjoy all the applications you love like a pro in full security thanks to the fingerprint sensor, and always up to speed with 5G! ^CL at Samsung Support
2024-07-26
Manchester
2024-07-03
East Anglia
Samsung UK Reviews Team
We appreciate you taking the time to share your experience with the A15, JB. While we're pleased to see you're enjoying the camera and display quality and have found the setup and app functionality seamless, we're sorry to hear you've encountered issues that have detracted from your experience. We want the upgrade experience to be exciting and to exceed your time with the A12, and we regret this hasn't been the case so far. Regarding the battery, our phones are built with AI batteries that are designed to learn your usage patterns and optimise battery life based on your performance. During this learning period, it's normal for your battery to be shorter than expected but will improve significantly after a week or so of consistent usage. Battery life will also vary from user to user as everyone uses their phone in different ways, and using higher powered apps such as those used for streaming for extended periods of time will cause your battery to deplete faster. We have an excellent guide on our website that provides tips and tricks you can use to get the most out of your battery, you can view this here: https://spr.ly/64229RVuM As for the issues you've experienced with signal, we recommend referring to this guide on our website for support: https://spr.ly/64239RVu3 We also have an excellent guide that contains useful steps you can follow to resolve any issues you may experience with Wi-Fi here on our Samsung Ireland website: https://spr.ly/64249RVuO If you need further assistance with your phone, our Support Teams are on hand to help. You can locate our contact methods and operating times by heading to the following link: https://spr.ly/64259RVuP ^AP at Samsung Support
2024-07-01
Service clients Samsung
Bonjour Zordlyx, Merci beaucoup pour votre retour positif ! Votre recommandation est très appréciée. Si vous avez d'autres commentaires, des questions ou si vous souhaitez partager davantage sur votre expérience, n'hésitez pas à nous en faire part. https://www.samsung.com/fr/apps/samsung-members/ Visitez notre Samsung Shop pour découvrir les dernières nouveautés de cette année : https://www.samsung.com/fr/offer/ Cordialement Alex, Service clients Samsung
2024-08-08
Posterholt
2025-04-17
CX
We're sorry to see that your A15 5G refreshing apps has impacted your enjoyment of it, Mikey. Apps can refresh when opened, to re-establish the connection and update the content within. We understand that this can be frustrating, but in some cases, it is necessary. If you find that this is a consistent issue when using apps, please reach out to our Support Teams, who will look into this for you. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ You have a great phone, and we're here to ensure you can enjoy it. ^SK at Samsung Support
2024-06-14
Flobecq
2024-09-20
Leeds, West Yorkshire
CX
We are pleased to read that you found in the Galaxy A15 a solid upgrade from your previous smartphone from a different manufacturer, Andy! It is great that you are particularly happy with its enhanced connectivity and flawless 5G performance. Additionally, we are glad that you are making the most of the features from the in-built Galaxy Wearable app to upgrade your experience with your Galaxy smartwatch to the next level. If you have any questions about how to make the most of your phone, please also don't hesitate to speak to our friendly Support Teams. You can find our full contact details and opening times here: https://spr.ly/6426Ur4QK ^CL at Samsung Support
2024-11-12
Utrecht
2025-02-23
Coleraine, Northern Ireland
2024-12-26
CX
Thank you for your feedback, although we do regret seeing that you have not been getting the levels you'd be expecting from your A15, and that it has yet to be corrected. We're also sorry to see that you're having other issues that are lowering your enjoyment of your phone, so we're happy to take on board your feedback for going forward so that we can keep on improving everything that we release. ^DB at Samsung Support
2024-11-11
Münster
Samsung Service Team
Hallo Lois, bei der Verwendung der Gesichtserkennung ist Folgendes zu beachten: • Bedenke die Umstände beim Registrieren, z. B. das Tragen von Brille, Kopfbedeckung, Maske, Bart oder Schminke. • Stelle sicher, dass du dich beim Registrieren an einem ausreichend beleuchteten Ort befindest und dass die Kameralinse sauber ist. • Vergewissere dich, dass das Bild nicht unscharf ist. Wegen der Internetverbindung brauchen wir mehr Informationen für passende Ratschläge. Treten die Probleme nur bei Verwendung der mobilen Daten auf oder bricht die WLAN Verbindung ab? Bei abbrechender WLAN Verbindung teste bitte folgende Schritte: 1. Prüfe, ob unter "Einstellungen > WLAN > Mehr" der "Intelligente Netzwechsel" aus ist. Ggf. ausschalten. 2. Wi-Fi Verbindungseintrag aus Smartphone und über Routerkonfiguration entfernen, neu starten und neu verbinden. 3. Verbindung mit anderen WLANs testen, um Ursache einzugrenzen. 4. Router und Repaeter resetten und auf Updates überprüfen. 5. Netzwerkeinstellungen zurücksetzen: "Einstellungen > Allgemeine Verwaltung > Zurücksetzen > WLAN- und Bluetooth-Einstellungen zurücksetzen". 6. Wenn sich keine dieser Vorgehensweisen als zielführend herausstellt, helfen dir unsere Kolleg*innen vom Support gerne weiter. Du erreichst sie im Chat unter: http://spr.ly/Samsung_Live_Chat Funktioniert das Internet nur im Mobilnetz nicht, probiere es mit dem Zurücksetzen der Netzwerkeinstellungen: "Einstellungen > Allgemeine Verwaltung > Zurücksetzen > Mobilnetzeinstellung zurücksetzen". Hilft auch das nicht, prüfe einmal durch die Aktivierung des "Abgesicherten Modus", ob ein Software-Konflikt den schlechten Empfang verursacht. Halte hierfür während des Neustarts die “Lautstärke-Taste leiser“ gedrückt, bis im Display unten links “Abgesicherter Modus“ erscheint. Ist der Empfang in diesem Modus besser, so ist vermutlich eine nachinstallierte App die Ursache. Sollte dich keine dieser Maßnahmen weiterbringen, melde dich über den oben verlinkten Chat.
2024-07-04
Hannover
Samsung Service Team
Hallo, wir bedauern deine Unzufriedenheit mit dem Galaxy A15.
2024-07-02
Hampshire
Samsung UK Reviews Team
Thank you for your review! We are delighted to see that you are enjoying the familiar Android software and 5G connectivity of your new Galaxy A15! We are sorry however to read that you are having trouble setting up your hearing aid connection. This should certainly not be an issue, so we would like to speak with you directly and ensure this is resolved as quickly as possible. Please get in touch with our Technical Support Team directly. Who will be happy to help! You can find all our contact methods and their operating hours here: https://spr.ly/642493Ou2. ^CR at Samsung Support
2024-10-04
CASTRICUM
2024-05-26
Samsung UK Reviews Team
Thank you for your review. There is certainly no reason your A15 should not be performing all the features of your A13 and more. Please get in touch with our Technical Support Team directly, so we can discuss the audio issue you are experiencing in more detail. You can find all our contact methods and their operating hours here: https://spr.ly/6426epdCI. ^CR at Samsung Support
2024-11-17
Trier
Samsung Service Team
Hallo Jörg_Trier, teste bitte zunächst, ob sich bei Nutzung einer anderen SIM-Karte die Netzqualität verbessert. Bringt das nichts, probiere es als Nächstes mit dem Zurücksetzen der Netzwerkeinstellungen: "Einstellungen > Allgemeine Verwaltung > Zurücksetzen > Mobilnetzeinstellung zurücksetzen". Hilft auch das nicht, prüfe einmal durch die Aktivierung des "Abgesicherten Modus", ob ein Software-Konflikt den schlechten Empfang verursacht. Halte hierfür während des Neustarts die “Lautstärke-Taste leiser“ gedrückt, bis im Display unten links “Abgesicherter Modus“ erscheint. Ist der Empfang in diesem Modus besser, so ist vermutlich eine nachinstallierte App die Ursache. Sollte dich keine dieser Maßnahmen weiterbringen, beraten dich unsere Kolleg*innen vom Support gerne weiter. Sie sind unter der Telefonnummer 06196 77 555 77 erreichbar.
2024-09-03
Bergheim
Samsung Service Team
Hallo, vielen Dank für die positive Bewertung. Es freut uns, dass du dir die Zeit für das Feedback genommen hast. Wir wünschen dir noch viel Freude mit deinem Gerät.
2025-11-19
Oegstgeest
Samsung
Bedankt voor je review! Fijn dat je tevreden bent over het scherm, de batterij en de 5G-snelheden van de Galaxy A15. Het klopt inderdaad dat de telefoon minder geschikt is voor zware apps of gaming. Voor normaal dagelijks gebruik biedt hij echter veel waar voor zijn geld. Als je tips wilt voor het optimaliseren van de prestaties of meer informatie nodig hebt, helpen we je graag via: https://www.samsung.com/nl/support/contact/.
2025-08-20
Ermelo
2024-08-12
Julianadorp
2024-10-31
In mir
Samsung Service Team
Hallo, vielen Dank, dass du dich für das Gerät entschieden hast. Wir freuen uns sehr über das positive Feedback und wünschen dir weiterhin viel Freude mit dem Modell.
2024-06-19
Samsung UK Reviews Team
Thank you for sharing your excellent experience with the A15, Joseph! We're thrilled to see you've been wowed by the incredible battery and speedy performance, as well as the seamless and stable Bluetooth connections! We are however sorry to read you've encountered an issue with mobile data. We recommend taking a look at this guide that contains steps you can follow to resolve mobile data issues: https://spr.ly/6426gHftC If you need further assistance, our Support Teams are on hand to help. You can locate our contact methods and operating times by heading to the following link: https://spr.ly/6422gHfQE ^AP at Samsung Support
2024-07-18
Wales
Samsung UK Reviews Team
Thank you for taking the time to share with us this review about your experience with the Galaxy A15. We are sorry to read that your new device is not quite meeting your expectations because you wished for the battery to last longer, and for the camera quality to be better. We would like to reassure you that this powerful phone boasts a large 5000mAh battery that keeps you powered for as long as you need. Please also don't hesitate to follow the steps on this link, which will help you optimise its performance for an even more impressive experience: https://spr.ly/6428iQJpI On this other link instead, you can find another useful guide about how to take the perfect shot every time, no matter the subject you wish to capture: https://spr.ly/6420iQJp0 If you need more help with making the most of your device, please also don't hesitate to contact our Support Teams. You can find our full contact details and opening times on our Contact Us page here: https://spr.ly/6421iQJpF ^CL at Samsung Support
2024-12-27
land van cuijk
2024-10-02
CX
Thank you for taking the time to share your feedback with us, Will. We are delighted to see that you are enjoying the camera, Samsung Keyboard and wide range of customisable settings on your new phone, however, we are sorry that you are finding it a little on the heavy side, and are yet to discover all the wonderful features/settings and their benefits. If you would like some guidance on how to utilise the settings and features, to ensure better performance and get the most functionality, please don't hesitate to contact our Technical Support Team directly, who will be happy to share their extensive knowledge with you. You can find all our contact methods and their operating hours here: https://spr.ly/6422q8Bzr ^CR at Samsung Support
2025-04-04
Gorinchem
2024-09-10
België
2026-05-02
Samsung
Hej, vi ber om ursäkt för eventuella besvär detta kan ha orsakat. Din tillfredsställelse är otroligt viktig för oss, och vi vill hjälpa dig att åtgärda detta snabbt. Kontakta vårt supportteam på https://www.samsung.com/se/support/livechat/. Vi vägleder dig genom varje steg för att säkerställa att ditt problem löses. Tack.
2026-01-17
Alphen aan den rijn
2024-11-11
Samsung Service Team
Hallo, Android Auto läuft auf dem Galaxy A15 5G. Du findest es unter "Einstellungen > Verbundene Geräte > Android Auto". Hinweise zur Verwendung von Android Auto und Tipps bei Verbindungsschwierigkeiten findest du unter folgendem Link: https://www.samsung.com/de/support/mobile-devices/galaxy-verbinden-android-auto-app/ Falls dies nicht hilft, melde dich sonst bei unseren Kolleg*innen vom Chat-Support. Sie helfen dir gerne weiter unter: http://spr.ly/Samsung_Live_Chat
2024-07-12
Devon
Samsung UK Reviews Team
Thank you for bringing this to our attention. We are sorry to read that you Galaxy A15 is performing slower than usual. This is certainly not what we expect to hear, and we're keen to get this resolved as quickly as possible. To start, we recommend utilising the tips and tricks provided in this very handy optimisation guide: https://spr.ly/6427iRrqz. After following this guide, if you do not see any improvements, please don't hesitate to contact our Technical Support Team directly, who will be happy to help. You can find all our contact methods and their operating hours here: https://spr.ly/6428iRrqM. ^CR at Samsung Support
2024-09-07
Maastricht
2024-06-06
Derbyshire, UK
Samsung UK Reviews Team
Thank you for your feedback, although we regret seeing that your A15 is not exceeding the overall quality of your A12, as it was certainly designed to do so. If you are experiencing latency issues then we'd recommend speaking to our Customer Support team, so that they can go look into this with you, and get your phone performing flawlessly. You can find details for the different ways to contact them, plus their opening times, by following this link: https://spr.ly/64215EdrB ^DB at Samsung Support
2025-07-14
Leeds, West Yorkshire
CX
Thank you for taking time to review your A15! We are sorry to see you are facing issues with the performance. Here is a guide to help you speed up your phone: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ If you need further assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-01-18
2024-09-12
Troisdorf
Samsung Service Team
Hallo, wir danken dir für deine Bewertung. Du merkst an, dass du Schwierigkeiten mit dem Fingerabdruckssensor an der Funktionstaste hast. Wir geben weiter, dass du dir einen Sensoren im Display gewünscht hättest. Bitte beachte, dass dicke Hüllen und Kratzer auf der Funktionstaste die Funktion beeinträchtigen kann. Wenn du den Finger beugst oder nur die Fingerspitze auflegst, erkennt das Gerät deine Fingerabdrücke möglicherweise nicht. Der Finger muss den Fingerabdrucksensor vollständig bedecken.
2024-10-13
CX
We are sorry to read that the Galaxy A15 is not quite meeting your expectations as the screen is not as responsive as expected. Additionally, we appreciate that you are not finding it easy to take screenshots with your device, and that you wished the predictive text function to be more useful. We recommend removing any third-party screen protectors from your device, which can affect the response time negatively. Please also enable this option, which will ensure the sensitivity of your phone is increased: Settings > Display > Enable the option "Touch sensitivity". Please also follow the steps on this link to keep your device always optimised for the best performance: https://spr.ly/6429qneOF On this other link instead is a comprehensive guide about how to improve and customise the predictive text settings of your device for the best experience that matches your needs and preferences: https://spr.ly/6420qneO2 Finally, on this other link, you can find an easy step-by-step guide about how to take a screenshot correctly every time: https://spr.ly/6421qneON If you need more help with making the most of your Galaxy A15, please also don't hesitate to speak to our Support Teams. You can find our full contact details and opening times on our Contact Us page here: https://spr.ly/6422qneO4 ^CL at Samsung Support
2024-09-19
Bielefeld
Samsung Service Team
Hallo, wir danken dir für das Teilen deiner Eindrücke mit deinem Galaxy A15. Ja es stimmt, dein Gerät hat keine Benachrichtigungs-LED Funktionen. Dass du dir diese Funktion gerne gewünscht hättest geben wir weiter. Schau mal unter "Einstellungen > Benachrichtigungen > Benachrichtigungen auf Sperrbildschirm" ob du diese eingeschaltet hast. So hast du zumindest alle Benachrichtigungen auf einem Blick, wenn du zu deinem Gerät zurückkehrst.
2024-05-26
Steinheim an der Murr
Samsung Service Team
Hallo, wenn das Gerät bereits gesperrt bei dir ankam, ist dein Händler die richtige Anlaufstelle. Bitte wende dich an den erwähnten Mobilfunkanbieter.
2025-10-19
dorset
CX
We're pleased to see how much you are loving the speedy performance of your A15 5G, along with the battery life and features! However, it's a shame to see that the design of the side buttons have impacted your enjoyment of this wonderful device. While we made this design with usability in mind, we understand that everyone has their own preferences when it comes to phones. We will take your feedback onboard to inform the continuous improvement of our devices. In the meantime, we're sure that with further use, your love for this brilliant phone will continue to grow. ^SK at Samsung Support
2024-08-13
Kerkrade
2024-08-09
Samsung Service Team
Hallo, wir freuen uns sehr, dass du dich für das Modell entschieden hast und so zufrieden damit bist. Wenn du Tipps für gelungene Fotos mit dem Galaxy A15 5G suchst, ist unsere Samsung Community der richtige Ort für dich. Im Bereich Foto Tipps kannst du dich mit anderen über alles rund um Fotografie und Galaxy Kameras austauschen. Du findest sie hier: https://eu.community.samsung.com/t5/fotografie/ct-p/de-gg-category Die Vorschau von Benachrichtigungen musst du einstellen unter "Einstellungen > Benachrichtigungen > • Benachricht. auf Sperrbildschirm".
2024-07-23
Lübeck
Samsung Service Team
Hallo, du merkst vor allem ein separates Samsung Konto für Kinder an. Das ist nicht möglich, da Kinder erst ab 13 Jahren ein Samsung Konto haben dürfen. Schau jedoch mal bei Samsung Kids rein: https://www.samsung.com/de/support/apps-services/kinder-startbildschirm-galaxy-smartphones/ Melde dich bei Fragen gerne direkt bei den Kolleg*innen vom Support. Du erreichst sie auch ganz einfach über WhatsApp: https://spr.ly/_WhatsApp-Support-Samsung
2024-07-29
Samsung UK Reviews Team
We are sorry to read that, although you have noticed the battery of this device charges very fast, you are not happy with the Galaxy A15 overall because not all your data has been transferred to it, because you have noticed adverts appearing on the screen, and because you wished for the Radio app to be available. We appreciate the importance of having a device that meets your daily needs and requirements, and we are ready to assist you with this, Nought. Please follow this link, from our colleagues abroad, where you can find a useful guide with great steps to stop any third-party adverts or pop-ups from appearing on the screen: https://spr.ly/6422c0qMk. On this other link, you can find a comprehensive guide about the different ways you can back up and restore your data onto the new phone, as well as how to do this correctly depending on the method you choose: https://spr.ly/6423c0qMt Finally, although this device doesn't come with an in-built FM Radio, you can download a third-party app to listen to your favourite broadcasts directly from Google Play Store. If you need more assistance with making the most of your phone, please also don't hesitate to speak to our friendly Support Teams. You can find our full contact details and opening times on our Contact Us page here: https://spr.ly/6424c0qMQ ^CL at Samsung Support
2024-06-08
Köln
Samsung Service Team
Hallo, wir danken dir, dass du das Galaxy A15 5G gekauft und dich somit wieder für ein Samsung Modell entschieden hast. Dein Lob ist eine wertvolle Rückmeldung für uns. Leider erwähnst du nicht, was dir an deinem neuen Modell fehlt. In 10 Jahren verändert sich viel an Einstellungen und Menü. Eventuell sind die Dinge, die dir fehlen, vorhanden, aber an anderer Stelle. Melde dich gerne bei unseren Kolleg*innen vom Support. Hier findest du alle Kontaktmöglichkeiten: https://www.samsung.com/de/support/contact/
These reviews are managed by Bazaarvoice and comply with the Bazaarvoice Authenticity Policy, which is supported by anti-fraud technology and human analysis. Details at
https://www.bazaarvoice.com/dk/trustmark/Brugervejledning
Løsninger og tip
- Sådan registrerer du dit produkt i Samsung Members-appen
- Hvordan kan jeg låse min Galaxy-enhed op, hvis jeg har glemt PIN-koden, mønsteret eller adgangskoden?
- Hvordan overføres data fra en iPhone eller iPad til en ny Galaxy-enhed med Smart Switch
- Sådan forbinder du din Galaxy-smartphone til en bil ved hjælp af Android Auto
- Hvordan overfører jeg oplysninger fra min gamle enhed til min nye?