Basic Product Guide
This guide includes basic usage instructions and precautions for the product. For detailed product information, please refer to the User Manual on the Samsung website.
* How to find the manual
Step1: Access Samsung Support website: https://www.samsung.com/support
Step2: Search with the model name or marketing name.
Simple User Guide
This TV comes with this Simple User Guide and an embedded User guide.
Warning! Important Safety Instructions
Please read the Safety Instructions before using your TV. Refer to the table below for an explanation of symbols which may be on your Samsung product.
CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.
Power
• Do not overload wall outlets, extension cords, or adapters beyond their voltage
and capacity. It may cause fire or electric shock.
Refer to the power specifications section of the manual or the power supply label on the product for voltage and amperage information.
• Power-supply cords should be placed so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords at the plug end, at wall outlets, and at the point where they exit from the appliance.
• Never insert anything metallic into the open parts of this apparatus. This may
cause electric shock.
• To avoid electric shock, never touch the inside of this apparatus. Only a qualified
technician should open this apparatus.
• Be sure to plug in the power cord until it is firmly seated. When unplugging the power cord from a wall outlet, always pull on the power cord's plug. Never unplug it by pulling on the power cord. Do not touch the power cord with wet hands.
• If this apparatus does not operate normally - in particular, if there are any unusual sounds or smells coming from it - unplug it immediately and contact an authorised dealer or Samsung service centre.
• To protect this apparatus from a lightning storm, or to leave it unattended and unused for a long time, be sure to unplug it from the wall outlet and disconnect the antenna or cable system.
‒ Accumulated dust can cause an electric shock, an electric leakage, or a fire by causing the power cord to generate sparks and heat or by causing the insulation to deteriorate.
• Use only a properly grounded plug and wall outlet.
‒ An improper ground may cause electric shock or equipment damage. (Class l Equipment only.)
• To turn off this apparatus completely, disconnect it from the wall outlet. To ensure you can unplug this apparatus quickly if necessary, make sure that the wall outlet and power plug are readily accessible.
Installation
• Do not place this apparatus near or over a radiator or heat register, or where it is exposed to direct sunlight.
• Do not place vessels (vases etc.) containing water on this apparatus, as this can result in a fire or electric shock.
• Do not expose this apparatus to rain or moisture.
• Be sure to contact an authorised Samsung service centre for information if you intend to install your TV in a location with heavy dust, high or low temperatures, high humidity, chemical substances, or where it will operate 24 hours a day such as in an airport, a train station, etc. Failure to do so may lead to serious damage to your TV.
• Do not expose this apparatus to dripping or splashing.
Mounting the TV on a wall
• To order the Samsung wall mount kit, contact Samsung service centre.
• Samsung is not responsible for any damage to the product or injury to yourself or others if you choose to install the wall mount on your own.
• Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or when the consumer fails to follow the product installation instructions.
• You can install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to surfaces other than plaster board, contact your nearest dealer for additional information. If you install the TV on a ceiling or slanted wall, it may fall and result in severe personal injury.
• When installing a wall mount kit, we recommend you fasten all four VESA
screws.
• If you want to install a wall mount kit that attaches to the wall using two top screws only, be sure to use a Samsung wall mount kit that supports this type of installation. (You may not be able to purchase this type of wall mount kit, depending on the geographical area.)
• Do not mount the TV at more than a 15 degree tilt.
• Standard dimensions for wall mount kits are shown in the table on the Unpacking and Installation Guide.
Do not use screws that are longer than the standard dimension or do not comply with the VESA standard screw specifications. Screws that are too long may cause damage to the inside of the TV set.
• For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may differ depending on the wall mount specifications.
• Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to personal injury. Samsung is not liable for these kinds of accidents.
• Always have two people mount the TV onto a wall.
‒ For 82 inch or larger models, have four people mount the TV onto a wall.
Providing proper ventilation for your TV
When you install your TV *and One Connect Box, maintain a distance of at least 10 cm between the TV *and One Connect Box with other objects (walls, cabinet sides, etc.) to ensure proper ventilation. Failing to maintain proper ventilation may result in a fire or a problem with the product caused by an increase in its internal temperature.
*: One Connect Box Supported Model Only
• When you install your TV with a stand or a wall mount, we strongly recommend you use parts provided by Samsung only. Using parts provided by another manufacturer may cause difficulties with the product or result in injury caused by the product falling.
Safety Precaution
Caution: Pulling, pushing, or climbing on the TV may cause the TV to fall. In particular, do not hang on or destabilise the TV. This action may cause the TV to tip over, causing serious injuries or death. Follow all safety precautions provided in the Safety Flyer included with your TV. For added stability and safety, you can purchase and install the anti-fall device, referring to "Preventing the TV from falling".
• Always use cabinets or stands or mounting methods recommended by Samsung.
• Always use furniture that can safely support the television set.
• Always ensure the television set is not overhanging the edge of the supporting furniture.
• Always educate about the dangers of climbing on furniture to reach the television set or its controls.
• Always route cords and cables connected to your television so they cannot be tripped over, pulled or grabbed.
• Never place a television set in an unstable location.
• Never place the television set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support.
• Never place the television set on cloth or other materials that may be located between the television set and supporting furniture.
• Never place items that might tempt to climb, such as toys and remote controls, on the top of the television or furniture on which the television is placed. If the existing television set is going to be retained and relocated, the same considerations as above should be applied.
• When you have to relocate or lift the TV for replacement or cleaning, be sure not to pull out the stand.
Preventing the TV from falling
★ (STAR ICON) : Wall-anchor (not supplied)
a. Using the appropriate screws, firmly fasten a set of brackets to the wall.
Confirm that the screws are firmly attached to the wall.
‒ You may need additional material such as wall anchors depending on the type of wall.
b. Using the appropriately sized screws, firmly fasten a set of brackets to the TV.
‒ For the screw specifications, refer to the standard screw part in the table on the Unpacking and Installation Guide.
c. Connect the brackets fixed to the TV and the brackets fixed to the wall with a durable, heavy-duty string, and then tie the string tightly.
‒ Install the TV near the wall so that it does not fall backwards.
‒ Connect the string so that the brackets fixed to the wall are at the same height as or lower than the brackets fixed to the TV.
Precautions when installing the TV with a stand (The Frame only)
When you install the TV with a stand, avoid placing the stand on the back part of the table surface. Failure to do so may cause the motion sensor at the bottom of the TV not to work properly.
Operation
• This apparatus uses batteries. In your community, there might be environmental regulations that require you to dispose of these batteries properly. Please contact your local authorities for disposal or recycling information.
• Store the accessories (remote control, batteries, or etc.) in a location safely out of the reach.
• Do not drop or strike the product. If the product is damaged, disconnect the power cord and contact a Samsung service centre.
• Do not dispose of remote control or batteries in a fire.
• Do not short-circuit, disassemble, or overheat the batteries.
• After removing the screen protective film, never remove the Polarising film.
‒ If the protective film removal label is not found, the protective film has already been removed.
• CAUTION: There is danger of an explosion if you replace the batteries used in the remote with the wrong type of battery. Replace only with the same or equivalent type.
• WARNING - Do not use liquid fumigators containing chemicals, such as mosquito repellent or air freshener, around the product.
‒ If steam comes in contact with the product surface or enters the product, it may cause stains or malfunction.
Caring for the TV
• To clean this apparatus, unplug the power cord from the wall outlet and wipe the product with a soft, dry cloth. Do not use any chemicals such as wax, benzene, alcohol, thinners, insecticide, aerial fresheners, lubricants, or detergents. These chemicals can damage the appearance of the TV or erase the printing on the product.
• The exterior and screen of the TV can get scratched during cleaning. Be sure to wipe the exterior and screen carefully using a soft cloth to prevent scratches.
• Do not spray water or any liquid directly onto the TV. Any liquid that goes into the product may cause a failure, fire, or electric shock.
Connecting the TV to the One Connect Box (One Connect Box Supported Model only)
For more information about how to connect via the One Connect Box, refer to Unpacking and Installation Guide.
CLASS 1 LASER PRODUCT (The Frame (One Connect Box Supported Model Only))
• Caution - Invisible laser radiation when open. Do not stare into beam.
‒ Do not bend the One Connect Cable excessively. Do not cut the cable.
‒ Do not place heavy objects on the cable.
‒ Do not disassemble either of the cable connectors.
• Caution - Use of controls, adjustments, or the performance of procedures other than those specified herein may result in hazardous radiation exposure.
Using the One Connect cable holder (One Connect Box Supported Model only)
You can use the One Connect cable holder to tidy up the cables while installing the wall mount.
• The image may differ depending on the model.
Initial Setup
When you turn on your TV for the first time, it immediately starts the Initial Setup. Follow the instructions displayed on the screen and configure the TV's basic settings to suit your viewing environment.
• You will need a Samsung Account to access our network-based smart services. If you choose not to log in, you will only get a connection to terrestrial TV (applicable to devices with tuners only) and external devices, e.g. via HDMI.
Troubleshooting
For more information, refer to "Troubleshooting" in the User guide.
If none of the troubleshooting tips apply, please visit "www.samsung.com" and click Support or contact the Samsung service centre.
• This panel is made up of sub pixels which require sophisticated technology to produce. There may be, however, a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.
• To keep your TV in optimum condition, upgrade to the latest software. Use the Update Now or Auto update functions on the TV's menu.
a. The TV won’t turn on.
• Make sure that the power cord is securely plugged into the product and the wall outlet.
• Make sure that the wall outlet is working and the remote control sensor at the bottom of the TV is lit and glowing a solid red.
• Try pressing the TV Controller button at the bottom of the TV to make sure that the problem is not with the remote control. If the TV turns on, refer to "The remote control does not work".
b. The remote control does not work.
• Check if the remote control sensor at the bottom of the TV blinks when you
press the Power button on the remote control.
‒ Battery-replaceable remote control: If it does not blink, replace the remote control's batteries. Make sure that the batteries are installed with their poles (+/–) in the correct direction. Alkaline batteries are recommended for longer battery life.
‒ Rechargeable remote control: When the remote's battery is discharged, charge the battery using the USB charging port (C-type), or turn over the remote to expose the solar cell to light.
• Try pointing the remote directly at the TV from 1.5-1.8 m away.
• If your TV came with a Samsung Smart Remote (Bluetooth Remote), make sure to pair the remote to the TV. To pair a Samsung Smart Remote, press the Return and Play/Pause buttons together for 3 seconds.
Eco Sensor and screen brightness
Eco Sensor adjusts the brightness of the TV automatically. This feature measures the light in your room and optimises the brightness of the TV automatically to reduce power consumption.
• The eco sensor is located at the bottom of the TV. Do not block the sensor with any object. This can decrease picture brightness.
‒ This function may not be supported depending on the model.
Notes
• This device is a Class B digital apparatus.
• For information about the power supply, and more information about power consumption, refer to the information on the label attached to the product.
‒ On most models, the label is attached to the back of the TV. (On some models, the label is inside the cover terminal.)
‒ On One Connect Box models, the label is attached to the bottom of the One Connect Box.
• Typical power consumption is measured according to IEC 62087.
• To connect a LAN cable, use a CAT 7 (*STP type) cable for the connection. (100/10 Mbps)
* Shielded Twisted Pair
• The images and specifications of the Unpacking and Installation Guide may differ from the actual product.
• Figures and illustrations in this Simple User Guide are provided for reference only and may differ from the actual product appearance. Product design and specifications may change without notice.
• The use of this product is restricted to and permanently located in buildings, trains with metal coated windows and aircraft. (QN990F, The Frame(LS03FW) only)
• Operation of this product shall be limited to indoor use only. (QN900F only)
Please visit www.samsung.com/support to find futher information about external power adapter and remote control associated with EU Ecodesign directive - ErP regulation.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e., where the user manual has not been read).
(b) You bring the unit to the Samsung service centre, but it is found that the product has no defect (i.e., where the user manual has not been read).
You will be informed of the administration fee amount before a technician visits.
Following the repair by a non-authorised service provider, self-repair or non- professional repair of the product, Samsung is not liable for any damage to the product, any injury or any other product safety issue caused by any attempt to repair the product which does not carefully follow these repair and maintenance instructions. Any damage to the product caused by an attempt to repair the product by any person other than a Samsung certified service provider will not be covered by the warranty.
Decreasing power consumption
When you shut the TV off, it enters Standby mode. In Standby mode, it continues to draw a small amount of power. To decrease power consumption, unplug the power cord when you don't intend to use the TV for a long time.
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.
Removing the battery
• To remove the battery, contact an authorised service centre. To obtain battery removal instructions, please visit www.samsung.com/global/ecodesign_energy.
• For your safety, you must not attempt to remove the battery. If the battery is not properly removed, it may lead to damage to the battery and device, cause personal injury, and/or result in the device being unsafe.
‒ For removable batteries
Correct disposal of batteries in this product
(Applicable in countries with separate collection systems)
This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66. If batteries are not properly disposed of, these substances can cause harm to human health or the environment.
To protect natural resources and to promote material reuse, please separate batteries from other types of waste and recycle them through your local, free battery return system.
• The type of battery may vary depending on the model.
‒ For built-in batteries
Correct disposal of batteries in this product
(Applicable in countries with separate collection systems)
The marking on the battery, manual or packaging indicates that the battery in this product should not be disposed of with other household waste. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66.
The battery incorporated in this product is not user replaceable. For information on its replacement, please contact your service provider. Do not attempt to remove the battery or dispose it in a fire. Do not disassemble, crush, or puncture the battery. If you intend to discard the product, the waste collection site will take the appropriate measures for the recycling and treatment of the product, including the battery.
• The type of battery may vary depending on the model.
Regulatory Guide
IMPORTANT SAFETY PRECAUTIONS
If a television is not positioned in a sufficiently stable location, it can be potentially hazardous due to falling. Many injuries, particularly to children, can be avoided by taking simple precautions such as:
Placing the television on a platform, stand, cabinet, table or other surface which is:
‒ recommended by Samsung or sold with the product;
‒ secure and stable;
‒ sufficiently wider in the base than the base measurement of the television;
‒ strong and large enough to support the size and weight of the television.
Positioning the television close to the wall to avoid the possibility of the television falling when pushed.
Ensuring your television is installed by an authorised Samsung installer. Following the instructions for wall mounting in the installation manual and using the mounting equipment supplied by Samsung.
Placing the television toward the back of the furniture or surface on which it is placed.
Ensuring that the television does not hang over the edge of the furniture or surface on which it is placed.
Not hanging anything from or on the television.
Anchoring both the television and the furniture on which it is placed to a suitable support especially in the case of tall furniture, such as cupboards or bookcases which exceed one metre in height. This can be done by using sturdy brackets, safety straps or mounts that are made specifically for flat screen televisions.
Not placing any material between the television and the furniture on which it is placed.
If the furniture on which the television is placed has drawers, cabinets or shelves under the television, taking steps to prevent children from climbing, such as installing safety latches so the doors cannot be opened.
Keeping pets away from the television.
Educating children about the dangers of climbing on furniture to reach the television or its control.
Failure to take these safety precautions may cause the television to fall from the stand or mounting equipment, causing damage or serious injury.
Wiring the Mains Power Supply Plug (UK Only)
IMPORTANT NOTICE
The mains lead on this equipment is supplied with a moulded plug incorporating a fuse. The value of the fuse is indicated on the pin face of the plug and, if it requires replacing, a fuse approved to BSI1362 of the same rating must be used.
Never use the plug with the fuse cover omitted if the cover is detachable. If a replacement fuse cover is required, it must be of the same colour as the pin face of the plug. Replacement covers are available from your dealer.
If the fitted plug is not suitable for the power points in your house or the cable is not long enough to reach a power point, you should obtain a suitable safety approved extension lead or consult your dealer for assistance. However, if there is no alternative but to cut off the plug, remove the fuse and then safely dispose of the plug.
Do NOT connect the plug to a mains socket as there is a risk of shock hazard from the bared flexible cord.
IMPORTANT
The wires in the mains lead are coloured in accordance with the following code: BLUE - NEUTRAL BROWN - LIVE
As these colours may not correspond to the coloured markings identifying the terminals in your plug, proceed as follows :
The wire coloured BLUE must be connected to the terminal marked with the letter N or coloured BLUE or BLACK. The wire coloured BROWN must be connected to the terminal marked with the letter L or coloured BROWN or RED.
ENERGY STAR
Refer to www.energystar.gov for more information of the ENERGY STAR Program.
ENERGY STAR qualified model only (The other models)
As an ENERGY STAR Partner, Samsung has determined that this product or product models meets the ENERGY STAR guideline for energy efficiency.
Recycling Information (Take-back offer)
For recycling information for our product and packaging, please contact the company corresponding to your region of residence.
For those who reside in other countries, please contact a nearest local Samsung dealer for recycling information for the products to be treated in environmentally acceptable way.
European consumer can find take-back information below: https://www.samsung.com/uk/sustainability/environment/environment-data/ For information on Samsung’s environmental commitments and product-specific regulatory obligations, e.g. REACH, WEEE, Batteries, visit :
https://www.samsung.com/uk/sustainability/environment/environment-data/
(Italy: https://www.samsung.com/it/sustainability/environment/environment-data/)
Ecodesign requirements for external power supplies: Information requirements (Adapter applied model only)
www.samsung.com/global/ecodesign_component.
Italy Only
INFORMATION PURSUANT TO ART. 13 LAW DECREE n. 123/2023
Pursuant to article 13 D.L. n.123/2023, converted with amendments with Law n. 159/2023, Samsung Electronics Italia S.p.A. informs you that parental control applications are available in relation to this device.
We remind parents and those who exercise parental responsibility of the importance of activating and using parental control applications in order to increase the digital safety of minors, limiting and controlling access to digital content and the internet via this device. Activating parental control applications is free.
For more information on parental control applications, we invite you to consult the websites of the Presidency of the Council of Ministers - Department of Family Policies and of the Communications Regulatory Authority: https://famiglia.governo.it/it/politiche-e-attivita/famiglia/parental-control/ and https://www.agcom.it/parental-control.
World Wide
For the One Connect or One Connect Mini supported models, when the TV is connected to an external device such as a DVD/BD player or a set-top box via HDMI, power sync mode will be automatically activated. In this power sync mode, TV continues to detect and connect external devices via HDMI cable. This function can be deactivated by removing HDMI cable of connected device.
Brightness Guide (8K Model only since 2023)
Our Commitment
As a global corporate citizen, our sustainability efforts are guided by strong environmental principles. As such, all Samsung TVs are developed with a goal of sustainable management.
For your personal preference and viewing environment, we have included the following information to advise consumers how they may adjust certain features of the display.
Instructions
Samsung has set the default brightness lower than the maximum brightness for energy saving.
You can adjust the brightness of the screen with the below settings, but such adjustment can change power consumption:
Energy Saving Solution
a. Set by Initial Setting
‒ Energy Saving to Auto
b. Set by Settings Menu
‒ All Settings General & Privacy Power and Energy Saving Energy Saving Solution to Auto
Brightness Settings
‒ All Settings Picture Expert Settings Brightness up to 50 (Max)
* If you want to adjust the Brightness value, change Energy Saving Solution to Auto first.
Wireless One Connect Guide (Wireless One Connect Box Supported Model only in 2025)
Precautions when installing the Wireless One Connect
• It is recommended that the Wireless One Connect be installed within a distance of 10 m from the screen.
‒ The effective range may differ, depending on the wireless environment conditions.
(This image shows the maximum effective distance between the screen and Wireless One Connect.)
• Install the Wireless One Connect in a location free of obstacles (e.g., concrete walls and metal furniture) that could affect the performance of the wireless signals.
(This image shows that Wireless One Connect should be installed in a location free of obstacles.)
• Install the Wireless One Connect and screen in the same space.
• Use the dedicated type-C power adapter and cable that came with the Wireless One Connect.
‒ The device may not work properly if used with components other than those that came with the device.
• Wireless One Connect and different models cannot be used interchangeably. The supplied Wireless One Connect can be used with the same model screen only.
Connecting the Wireless One Connect
(This image is Wireless One Connect.)
Connect the Wireless One Connect by following the initial setup instructions provided on the screen. When the Wireless One Connect is not connected, the LED Indication shows the device status in colors:
• Blue (blinking) (Pairing mode): The Wireless One Connect is ready to connect to the screen.
‒ If pairing mode reactivation is needed, press the PAIR button for 3 seconds.
‒ Wireless One Connect is set to pairing mode by default.
• White (Power saving mode): The Wireless One Connect is in a power saving state.
‒ The Wireless One Connect automatically enters power saving mode if it has been disconnected from the screen for 30 minutes.
‒ To deactivate power saving mode, tap the PAIR button or reconnect the power supply.
• To check the OC Name during the connection procedure, turn the Wireless One Connect over and check the label on the bottom.
• If you need to connect to the Wireless One Connect after initial settings, establish a connection using the settings menu.
Checking the status of Wireless One Connect (when connected)
When the Wireless One Connect is connected to the screen, its status can be checked by viewing the color of the LED Indication light.
• Blue (Good): The connection is very good.
• Yellow (Bad): The connection is not good. Adjust the position of the Wireless One Connect.
• Red (Very bad): The connection is very bad. Adjust the position of the Wireless One Connect or reconnect it.
• White (Power saving mode): If the screen is switched off, the Wireless One Connect is deactivated and enters power saving mode. If the screen is switched on, the Wireless One Connect is activated and automatically connected to the screen.
Troubleshooting
If the Wireless One Connect has been disconnected from the screen for a long time, the automatic connection with the screen may not work properly.
• If the device is in power saving mode (in which the LED Indication light color is white), press the PAIR button to turn off power saving mode and reconnect the device.
Manufacturer : Samsung Electronics PO Box 12987, Dublin. IE