End of support for Windows 10
Microsoft has announced that support for Windows 10 will end on October 14, 2025 (“Windows 10 End of Support”) and will no longer provide free security updates, technical assistance, or software updates for Windows 10.
Samsung recommends that you upgrade your OS to Windows 11 before the Windows 10 End of Support.
Use Antivirus Programme with the latest version
Use Antivirus Programme with the latest version to minimise the risk of malware infections of Windows 10 End of Support.
■ Microsoft Windows 10 End of Support FAQ
Q1. Can I use Windows 10 after Oct. 14?
A1. You can still use Windows 10 after October 14, 2025, but you will no longer receive
- Technical assistance
- Software updates
- Security fixes
※ When support ends, newly discovered security vulnerabilities cannot be patched, which may lead to security threats such as personal information leaks or ransomware infections due to exploitation of these vulnerabilities. Therefore, it's recommended to regularly back up important files and photos to a safe computer or external hard drive.
Q2. I heard that security will be weak when Windows 10 technical support is terminated, what should I do?
A2. New security vulnerabilities may occur because Windows 10 no longer supports security updates.
To minimise Windows 10 security issues, use the latest version of the updated vaccine programme.
It is also recommended to periodically back up important data (photos, documents, etc.) to other secure computers or storage devices.
Q3. If Microsoft terminates Windows 10 technical support, will all technical support such as update and genuine activation be terminated?
A3. Previously distributed updates can be installed with Windows Update and new updates may not be distributed from October 14, 2025.
Please contact Microsoft support for genuine activation errors.
Q4. Will the Windows 10 licence held by the customer be maintained even after the end of Windows 10 technical support?
A4. Your Windows 10 genuine licence will remain the same.
Q5. I'm using a laptop that can install Windows 11, will it cost me to upgrade Windows 11?
A5. Install Windows 11 updates provided by Microsoft, and if you do it yourself, the cost is free (as of July 25)
Free upgrades are subject to change at the discretion of Microsoft.
Some products may be limited to upgrades based on Windows 11 minimum installation specifications.
Q6. I am using a product with Windows 10 installed, and even if I upgrade it, it will be upgraded to Windows 10 still. How do I upgrade Windows 11?
A6. You can upgrade to Windows 11 from Windows 10, version 22H2. Please upgrade to Windows 10, version 22H2 first.
Q7. Is it possible that Pc's data is erased or normal booting is not possible during Windows 11 upgrade?
A7. If you use an ISO file without going through Windows Update, the data may be deleted, and when upgrading, it may not boot due to software provided by a third party. Please make sure to back up your important data before running the upgrade.
Q8. Can I downgrade to Windows 10 again after upgrading Windows 11?
A8. You can downgrade to Windows 10 within 2 days of upgrading to Windows 11, but you cannot downgrade to Windows 10 after that.
Q9. How can I check if I can support a driver compatible with Windows 11 of my product?
A9. The model information held by the Samsung Update allows you to check whether drivers are supported for each version of Windows 11.
2. Click [Settings] on the down left corner and click [Download] on Driver Download.
3. Input Model Name and select correct OS Version. You will see the required drivers list.
If Windows 11 is included to the supported OS Version on Samsung Update, you can download and install Windows 11 drivers.
See Microsoft's Link for detailed information.
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