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Using the Speaker Settings on Your QLED TV

Learn how to customize the speaker settings.

   

Choosing a Sound Mode

1. Press the Home button on your remote.

2. Navigate to Settings > Sound > Sound Mode.

3. Select the desired sound mode.

  • Standard
  • Optimized
  • Amplify

Configuring Advanced Sound Settings

1. Press the Home button on your remote.

2. Navigate to Settings > Sound > Expert Settings.

3. You can personalize the sound quality by adjusting the following settings.

  • Balance - Emphasizes sound from the right or left speaker.
  • Equalizer - Adjust the level of low and high bands.
  • HDMI Input Audio Format- Allows you to select your preferred audio format of the HDMI audio input.
  • Digital Output Format- Allows you to select the digital output format.

    The Dolby Digital + option is only available for external speakers that support the format.

  • Audio Delay - Adjust the delay time between audio and video tracks.
  • Sound Feedback - Plays audio cues as you navigate through the settings and select options.

Selecting Speakers

1. Press the Home button on your remote.

2. Navigate to Settings > Sound > Sound Output.

3. Select the desired Sound Output.

When Sound Output is set to external speakers only, the Volume and Mute buttons and some Sound functions are disabled.

Troubleshooting

There is no sound or the sound is low at max volume:

  • Check the volume control of the device connected to your TV.

The picture is good but there is no sound:

  • If you are using an external device, check the device's audio output option (Settings > Sound > Sound Output).
  • To listen to the sounds from a computer, connect an external speaker to the computer's audio output connector.
  • Reboot the connected device by disconnecting and reconnecting the device's power cable.

No sound is heard:

  • Check to see if the Digital Output Audio Format is set to Dolby Digital Plus. If you are using a receiver that does not support Dolby Digital Plus, you will not hear any sound. Change the format (Settings > Sound > Expert Settings > Digital Output Audio Format).

The speakers are making a weird sound:

  • Make sure that the audio cable is connected to the correct audio output connector on the external device.
  • For antenna or cable connections, check the signal information.
  • Run a Sound Test (Settings > Support > Self Diagnosis > Start Sound Test).

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