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  2. Phone or tablet will not power on or off

Phone or tablet will not power on or off

Your phone or tablet may not turn on if you are not charging it properly. But on the other hand, it may not turn off if it's completely frozen. If it's is not responding to you pressing the power button, let us help you get it working again.

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Screen Turns Off While Using Phone or Tablet
Screen Turns Off While Using Phone or Tablet
Your phone or tablet has a power save function that turns the screen off after a predetermined amount of time. If it's set for 15 seconds, it may seem like the screen is turning off too soon, but this is normal. The amount of time can be adjusted from 15 seconds to 10 minutes. Follow the steps below to configure the screen timeout.
 Cannot install apps from unknown sources on a Samsung phone or tablet
Cannot install apps from unknown sources on a Samsung phone or tablet
By default, your phone is set to prohibit app installation from sources other than the Play Store and Galaxy Apps. However, you can change this setting if desired. Please be aware that this can increase security risks.
 Unable to turn on blue light filter on Samsung phone
Unable to turn on blue light filter on Samsung phone
If the Color Adjustment option is enabled in Accessibility, the Blue light filter will be unavailable. To enable Blue light filter, you will need to disable Color Adjustment.
 Samsung phone or tablet's display is very dim
Samsung phone or tablet's display is very dim
By default, your phone or tablet's brightness is set to Auto. These settings help ensure the best battery life for your phone or tablet. If needed, you can manually adjust the brightness to make the screen brighter. However, be aware that changing these settings may cause the battery to deplete faster.
 Charge Your Phone or Tablet When Traveling Internationally
Charge Your Phone or Tablet When Traveling Internationally
Most Samsung chargers are capable of being used worldwide without voltage conversion. Check the charger for these features to verify compatibility below.
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