Pre-order Offer Ended

Galaxy S21 | S21 Ultra 5G

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Plus, get 50% off
Samsung Care+

With Samsung Care+ you can swap your Samsung device twice in two years regardless of its condition. T&Cs apply5,8

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Receive 0% interest finance for up to 36 months

Use Samsung Finance to purchase any new eligible device with any of the following four cards either online or in-store. The minimum purchase amount for 12 months is $300, for 24 months $600 and $900 for 36 months.

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NEW Galaxy Buds Pro

Block out life’s distractions with advanced Active Noise Cancelling and powerful microphones for clear voice calls. With a longer lasting battery4, your Galaxy Buds Pro will be able to out run you.

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Galaxy Buds Live

Change the way you experience sound with all new Galaxy Buds Live.2 Designed to fit perfectly in your ears and stay put while you’re on the run. With improved bass, 3 mics for enhanced voice calls and Active Noise Cancelling, you can shut out life’s distractions.3

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Already received your Galaxy S21?

When you pre-order from participating retailers, you must redeem your bonus gift, after you receive your new Galaxy S21.

Redeem your gift here.

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TERMS AND CONDITIONS

*Redemption valid until 11:59 PM AEST 22nd March 2021.

Pre-Order and Pre-Order Offer Ended. Buy now via the Samsung Online Store*

From $34.69 monthly over 36 months6 or $699 with trade-in7.

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*Available via Samsung Australia Online Store only. Terms and conditions applies.

Frequently Asked Questions

More questions? Check out the FAQs below.

What is the offer?

Pre-order a participating Galaxy S21 Ultra 5G, Galaxy S21+ 5G or Galaxy S21 5G (Participating Product) from a Participating Retailer and receive bonus Galaxy Buds Pro or Galaxy Buds Live (Gift). Please visit samsung.com/au/galaxy-s21-offer/terms for full terms and conditions.

What is the gift?
Pre-order Product Gift* Model Number Colour
Galaxy S21 Ultra 5G Galaxy Buds Pro SM-R190NZSAASA Phantom Silver
Galaxy S21+ 5G &
Galaxy S21 5G
Galaxy Buds Live SM-R180NZWAASA Mystic White

*Subject to availability only.

When does the promotion start?

02:00 AM AEDT, 15th January 2021

When does the promotion end?

11:59 PM AEDT, 28th January 2021

Who can be eligible?

Australian residents aged 18 years

What are the participating products?

Participating products via Retail Store:

Model SKU Memory Colour RRP
Galaxy S21 Ultra 5G SM-G998BZKFATS 16GB + 512GB Phantom Black $2,149
Galaxy S21 Ultra 5G SM-G998BZSFATS 16GB + 512GB Phantom Silver $2,149
Galaxy S21 Ultra 5G SM-G998BZKEATS 12GB + 256GB Phantom Black $1,949
Galaxy S21 Ultra 5G SM-G998BZSEATS 12GB + 256GB Phantom Silver $1,949
Galaxy S21 Ultra 5G SM-G998BZKAATS 12GB + 128GB Phantom Black $1,849
Galaxy S21 Ultra 5G SM-G998BZSAATS 12GB + 128GB Phantom Silver $1,849
Galaxy S21+ 5G SM-G996BZKEATS 8GB + 256GB Phantom Black $1,649
Galaxy S21+ 5G SM-G996BZSEATS 8GB + 256GB Phantom Silver $1,649
Galaxy S21+ 5G SM-G996BZVEATS 8GB + 256GB Phantom Violet $1,649
Galaxy S21+ 5G SM-G996BZKAATS 8GB + 128GB Phantom Black $1,549
Galaxy S21+ 5G SM-G996BZSAATS 8GB + 128GB Phantom Silver $1,549
Galaxy S21+ 5G SM-G996BZVAATS 8GB + 128GB Phantom Violet $1,549
Galaxy S21 5G SM-G991BZAEATS 8GB + 256GB Phantom Grey $1,349
Galaxy S21 5G SM-G991BZIEATS 8GB + 256GB Phantom Pink $1,349
Galaxy S21 5G SM-G991BZVEATS 8GB + 256GB Phantom Violet $1,349
Galaxy S21 5G SM-G991BZWEATS 8GB + 256GB Phantom White $1,349
Galaxy S21 5G SM-G991BZAAATS 8GB + 128GB Phantom Grey $1,249
Galaxy S21 5G SM-G991BZIAATS 8GB + 128GB Phantom Pink $1,249
Galaxy S21 5G SM-G991BZVAATS 8GB + 128GB Phantom Violet $1,249
Galaxy S21 5G SM-G991BZWAATS 8GB + 128GB Phantom White $1,249

Participating products via the Samsung Online Store:

Model SKU Memory Colour Exclusive RRP
Galaxy S21 Ultra 5G SM-G998BZKFATS 16GB + 512GB Phantom Black $2,149
Galaxy S21 Ultra 5G SM-G998BZSFATS 16GB + 512GB Phantom Silver $2,149
Galaxy S21 Ultra 5G SM-G998BZTFXSA 16GB + 512GB Phantom Titanium *eStore Exclusive $2,149
Galaxy S21 Ultra 5G SM-G998BDBFXSA 16GB + 512GB Phantom Navy *eStore Exclusive $2,149
Galaxy S21 Ultra 5G SM-G998BZNFXSA 16GB + 512GB Phantom Brown *eStore Exclusive $2,149
Galaxy S21 Ultra 5G SM-G998BZKEATS 12GB + 256GB Phantom Black $1,949
Galaxy S21 Ultra 5G SM-G998BZSEATS 12GB + 256GB Phantom Silver $1,949
Galaxy S21 Ultra 5G SM-G998BZTEXSA 12GB + 256GB Phantom Titanium *eStore Exclusive $1,949
Galaxy S21 Ultra 5G SM-G998BDBEXSA 12GB + 256GB Phantom Navy *eStore Exclusive $1,949
Galaxy S21 Ultra 5G SM-G998BZNEXSA 12GB + 256GB Phantom Brown *eStore Exclusive $1,949
Galaxy S21 Ultra 5G SM-G998BZKAATS 12GB + 128GB Phantom Black $1,849
Galaxy S21 Ultra 5G SM-G998BZSAATS 12GB + 128GB Phantom Silver $1,849
Galaxy S21 Ultra 5G SM-G998BZTAXSA 12GB + 128GB Phantom Titanium *eStore Exclusive $1,849
Galaxy S21 Ultra 5G SM-G998BDBAXSA 12GB + 128GB Phantom Navy *eStore Exclusive $1,849
Galaxy S21 Ultra 5G SM-G998BZNAXSA 12GB + 128GB Phantom Brown *eStore Exclusive $1,849
Galaxy S21+ 5G SM-G996BZKEATS 8GB + 256GB Phantom Black $1,649
Galaxy S21+ 5G SM-G996BZSEATS 8GB + 256GB Phantom Silver $1,649
Galaxy S21+ 5G SM-G996BZVEATS 8GB + 256GB Phantom Violet $1,649
Galaxy S21+ 5G SM-G996BIDEXSA 8GB + 256GB Phantom Gold *eStore Exclusive $1,649
Galaxy S21+ 5G SM-G996BZGEXSA 8GB + 256GB Phantom Green *eStore Exclusive $1,649
Galaxy S21+ 5G SM-G996BZREXSA 8GB + 256GB Phantom Red *eStore Exclusive $1,649
Galaxy S21+ 5G SM-G996BZKAATS 8GB + 128GB Phantom Black $1,549
Galaxy S21+ 5G SM-G996BZSAATS 8GB + 128GB Phantom Silver $1,549
Galaxy S21+ 5G SM-G996BZVAATS 8GB + 128GB Phantom Violet $1,549
Galaxy S21+ 5G SM-G996BIDAXSA 8GB + 128GB Phantom Gold *eStore Exclusive $1,549
Galaxy S21+ 5G SM-G996BZGAXSA 8GB + 128GB Phantom Green *eStore Exclusive $1,549
Galaxy S21+ 5G SM-G996BZRAXSA 8GB + 128GB Phantom Red *eStore Exclusive $1,549
Galaxy S21 5G SM-G991BZAEATS 8GB + 256GB Phantom Grey $1,349
Galaxy S21 5G SM-G991BZIEATS 8GB + 256GB Phantom Pink $1,349
Galaxy S21 5G SM-G991BZVEATS 8GB + 256GB Phantom Violet $1,349
Galaxy S21 5G SM-G991BZWEATS 8GB + 256GB Phantom White $1,349
Galaxy S21 5G SM-G991BZAAATS 8GB + 128GB Phantom Grey $1,249
Galaxy S21 5G SM-G991BZIAATS 8GB + 128GB Phantom Pink $1,249
Galaxy S21 5G SM-G991BZVAATS 8GB + 128GB Phantom Violet $1,249
Galaxy S21 5G SM-G991BZWAATS 8GB + 128GB Phantom White $1,249

*eStore Exclusive: Please note that these products will be exclusively sold on the Samsung Online Store in Australia. These products will be shipped from overseas, so please allow additional time for your order to be dispatched.

Who are the participating retailers?

Note: Samsung recommends that, prior to purchasing a Participating Product, entrants verify with the retailer that the retailer is a Participating Retailer for the purposes of this promotion.

I purchased my Galaxy S21 through the Samsung Online store. Do I need to submit a claim for my Galaxy Buds?

No. Customers that purchased via the Samsung Online store will have their Galaxy Buds dispatched with the phone.

How do I Receive my gift?
  1. Pre-Order a participating Galaxy S21 Ultra 5G, Galaxy S21+ 5G and Galaxy21 5G from a Participating Retailer (excluding the Samsung Online store)
  2. Keep your proof of purchase (as outlined below)
  3. Visit samsung.com/au/galaxy-s21-offer/
  4. Follow the prompts to redeem your Galaxy Buds Pro (if you purchased a Galaxy S21 Ultra 5G) or Galaxy Buds Live (if you purchased a Galaxy S21+ 5G or Galaxy S21 5G).
  5. You must redeem your Galaxy Buds Pro or Galaxy Buds Live (as relevant) between 22nd January and 22nd March 2021

As outlined above, if you are pre-ordering your Participating Product from the Samsung Online store, you will be automatically prompted to select your corresponding Gift during the checkout process. No redemption necessary.

What proof of purchase documentation do I need to redeem my Galaxy Buds Pro or Galaxy Buds Live?

Proof of purchase can be a tax invoice from a Participating Retailer or a fully executed contract or rental payment plan with a term of twelve (12) months or more. Other documentation may be suitable provided it contains the following information:

  1. Name / Logo of the Participating Retailer or Operator;
  2. Name of the participating product; and
  3. Date of the purchase of the Participating Product. This must show that the purchase or the contract was completed during the promotional period (i.e. 15 – 28 January 2021). This is a very important piece of information. Without this the claim will be rejected.

If a discount was applied to my purchase i.e. student discount, am I still eligible to redeem my Galaxy Buds Pro or Galaxy Buds Live?

No, this Promotion is not valid in conjunction with any other Samsung offer or promotion. For the avoidance of doubt, websites known as the ‘Samsung Staff Portal’, the ‘Samsung Education Store’, ‘Samsung’s Government Store’, the ‘Samsung Business Store’ and the ‘Samsung Enhanced Partner Portal’ are specifically excluded from this promotion.

Can my place of purchase redeem my Galaxy Buds Pro or Galaxy Buds Live on my behalf?

No, customers must personally redeem their Galaxy Buds Pro or Galaxy Buds Live unless they purchase a Participating Product on the Samsung Online store (in which case no redemption is necessary).

Is there a limit for the promotion?

  1. There is a limit of one (1) Gift per Participating Product purchased
  2. There is a limit of (5) claims under this Promotion per Eligible Entrant

Can I exchange or transfer my gift?

Each Gift is not transferable or exchangeable and cannot be redeemed for cash

Important information

  1. Offer available on Galaxy S21, S21+, S21 Ultra 5G only from 15th January 2021 - 28th January 2021 or when stock runs out. Must be redeemed 22th January and 22nd March 2021. Available from participating retailers only. Visit samsung.com/au/galaxy-s21-offer/terms/
  2. Galaxy Buds Pro and Buds Live require a compatible device (Android 5.0 or higher) for initial set-up, ongoing maintenance and download of apps. Minimum of 1.5GB RAM and internet connection required. Mobile charges may apply.
  3. Requires Bluetooth and mobile connection.
  4. Compared to Galaxy Buds Live. Playtime (Buds / Total with case), 4.5hrs / 16 hrs (ANC & Bixby Voice Wake Up ON); 5hrs/18hrs (ANC OR Bixby Voice Wake Up ON); 8hrs/28hrs (ANC & Bixby Voice Wake Up OFF), Talktime (Buds / Total with case), 4 hrs / 14.5hr (ANC ON); 5 hrs / 17.5 hrs (ANC OFF). Galaxy Buds Pro deliver immersive sound with intelligent Active Noise Cancelling, so you can effortlessly control what you want to hear.
  5. From 15th Jan 2021 until 28th Jan 2021 get 50% off Samsung Care+ when you purchase Galaxy S21, S21+ or S21 Ultra in a single transaction online or in participating stores. 50% off discount does not apply to the $149 swap fee for eligible devices. Discount applies to one (1) x 2 year SC+ subscription. Subject to stock availability (including colour variants) at time of purchase.
  6. Approved customers only. Monthly price excludes $99 annual fee on Latitude Gem Visa, charged after your first purchase and each anniversary date. Equal monthly payments required, exact payment amount varies and is specified on your statement. The plan is payable by 36 approximate equal monthly instalments (exact amounts specified in your statement). At the end of the plan, interest will be charged at 24.99% p.a. A $99 annual fee applies for Latitude Gem Visa. This notice is given under the Latitude Gem Visa Conditions of Use (as applicable), which specify all other conditions for this offer. Also available to CreditLine, Latitude GO Mastercard and Buyer’s Edge customers. Other conditions, fees and charges apply, see product websites for details. Credit is provided by Latitude Finance Australia (ABN 42 008 583 588), Australian Credit License number 392145. Click here for further details.
  7. Price quoted is based on trading in a Samsung Galaxy S20+ 128GB in full working condition until date 25 February 2021. The trade in amount is deducted from the cost of the Galaxy S21 5G, S21+ 5G, S21 Ultra 5G. An extra $200 will be deducted, in addition to the standard trade in amount for the relevant device as quoted (samsung.com/au/tradeup). The maximum trade in amount eligible recipients may receive is up to $550 (which includes the addtional $200). Visit a participating Samsung retail store (Sydney and Maribyrnong only) or the Samsung Online Store (samsung.com/au/tradeup) for further details, T&Cs and a list of eligible devices. This program is only available while stocks last and is subject to limited availability. Redemption of the program will be on a first come, first served basis. Eligible devices and pricing are subject to change. The Samsung Trade-Up Program is operated by Asurion.
  8. Swap fee applies per swap. 50% off Samsung Care+ when you purchase Samsung Care+ and a Galaxy S21, S21+ or S21 Ultra in a single transaction on the Samsung Online store between 2am 15 January to 11:59pm (AEDT) 25 February 2021, unless withdrawn earlier. 50% discount does not apply to the $149 swap fee for eligible devices. Discount applies to (1) x 2 year Samsung Care+ subscription. Samsung Care+ is not an insurance product. Terms and conditions and fees apply. See Samsung.com/au/care for further details.