Pre-order Offer Ended

We may not be able to take your call

With the global spread of COVID-19 impacting most communities, Samsung is adapting its practices to protect the health and wellbeing of our people and customers.

As such, our call centre is operating with extremely limited resources and we are unable to take in-coming calls.

Here are alternative ways that we can assist you with your Galaxy Buds+ offer:

If you have any further questions please email our support team at promos.au@samsung.com. Due to the extremely high number of enquiries we are receiving, we may take longer than usual to respond to your email enquiry.

We apologise for any inconvenience, and appreciate your patience.

REDEEM NOW

Frequently Asked Questions

More questions? Check out the FAQs below.

What is the offer?

Pre-order a participating Galaxy S20, S20+, S20+ 5G or S20 Ultra 5G from a Participating Retail Store and receive bonus Galaxy Buds+. Please visit samsung.com/au/s20-offer/terms for full terms and conditions.

What is the gift?

Samsung Galaxy Buds+

  • Colour: White
  • Model Code: SM-R175NZWAASA
  • Valued at $299 RRP

When does the promotion start?

09:00 AM (AEDT), 12th February 2020

When does the promotion end?

11:59 PM (AEDT), 5th March 2020

Who can be eligible?

Australian residents aged 18 years

What are the participating products?
SKU
Model
Memory
Colour
RRP
Galaxy S20
SM-G980FZAATEL
8GB + 128GB
Cosmic Grey
$1349.00
 
SM-G980FLBATEL
8GB + 128GB
Cloud Blue
$1349.00
 
SM-G980FZIATEL
8GB + 128GB
Cloud Pink
$1349.00
 
SM-G980FZAAOPS
8GB + 128GB
Cosmic Grey
$1349.00
 
SM-G980FLBAOPS
8GB + 128GB
Cloud Blue
$1349.00
 
SM-G980FZIAOPS
8GB + 128GB
Cloud Pink
$1349.00
 
SM-G980FZAAVAU
8GB + 128GB
Cosmic Grey
$1349.00
 
SM-G980FLBAVAU
8GB + 128GB
Cloud Blue
$1349.00
 
SM-G980FZIAVAU
8GB + 128GB
Cloud Pink
$1349.00
 
SM-G980FZAAXSA
8GB + 128GB
Cosmic Grey
$1349.00
 
SM-G980FLBAXSA
8GB + 128GB
Cloud Blue
$1349.00
 
SM-G980FZIAXSA
8GB + 128GB
Cloud Pink
$1349.00
 
SM-G981BZAATEL
12GB + 128GB
Cosmic Grey
$1499.00
 
SM-G981BLBATEL
12GB + 128GB
Cloud Blue
$1499.00
 
SM-G981BZIATEL
12GB + 128GB
Cloud Pink
$1499.00
 
SM-G981BZAAOPS
12GB + 128GB
Cosmic Grey
$1499.00
 
SM-G981BLBAOPS
12GB + 128GB
Cloud Blue
$1499.00
 
SM-G981BZIAOPS
12GB + 128GB
Cloud Pink
$1499.00
 
SM-G981BZAAVAU
12GB + 128GB
Cosmic Grey
$1499.00
 
SM-G981BLBAVAU
12GB + 128GB
Cloud Blue
$1499.00
 
SM-G981BZIAVAU
12GB + 128GB
Cloud Pink
$1499.00
 
SM-G981BZAAXSA
12GB + 128GB
Cosmic Grey
$1499.00
Galaxy S20+
SM-G985FZAAXSA
8GB + 128GB
Cosmic Grey
$1499.00
 
SM-G985FZKAXSA
8GB + 128GB
Cosmic Black
$1499.00
 
SM-G985FLBAXSA
8GB + 128GB
Cloud Blue
$1499.00
 
SM-G986BZAATEL
12GB + 128GB
Cosmic Grey
$1649.00
 
SM-G986BZKATEL
12GB + 128GB
Cosmic Black
$1649.00
 
SM-G986BLBATEL
12GB + 128GB
Cloud Blue
$1649.00
 
SM-G986BZAAOPS
12GB + 128GB
Cosmic Grey
$1649.00
 
SM-G986BZKAOPS
12GB + 128GB
Cosmic Black
$1649.00
 
SM-G986BLBAOPS
12GB + 128GB
Cloud Blue
$1649.00
 
SM-G986BZAAVAU
12GB + 128GB
Cosmic Grey
$1649.00
 
SM-G986BZKAVAU
12GB + 128GB
Cosmic Black
$1649.00
 
SM-G986BLBAVAU
12GB + 128GB
Cloud Blue
$1649.00
 
SM-G986BZAAXSA
12GB + 128GB
Cosmic Grey
$1649.00
 
SM-G986BZKAXSA
12GB + 128GB
Cosmic Black
$1649.00
 
SM-G986BLBAXSA
12GB + 128GB
Cloud Blue
$1649.00
 
SM-G986BZAETEL
12GB + 512GB
Cosmic Grey
$1899.00
 
SM-G986BZKETEL
12GB + 512GB
Cosmic Black
$1899.00
 
SM-G986BLBETEL
12GB + 512GB
Cloud Blue
$1899.00
 
SM-G986BZAEOPS
12GB + 512GB
Cosmic Grey
$1899.00
 
SM-G986BZKEOPS
12GB + 512GB
Cosmic Black
$1899.00
 
SM-G986BLBEOPS
12GB + 512GB
Cloud Blue
$1899.00
 
SM-G986BZAEVAU
12GB + 512GB
Cosmic Grey
$1899.00
 
SM-G986BZKEVAU
12GB + 512GB
Cosmic Black
$1899.00
 
SM-G986BLBEVAU
12GB + 512GB
Cloud Blue
$1899.00
 
SM-G986BZAEXSA
12GB + 512GB
Cosmic Grey
$1899.00
 
SM-G988BZAATEL
12GB + 128GB
Cosmic Grey
$1999.00
Galaxy S20 Ultra 5G
SM-G988BZKATEL
12GB + 128GB
Cosmic Black
$1999.00
 
SM-G988BZAAOPS
12GB + 128GB
Cosmic Grey
$1999.00
 
SM-G988BZKAOPS
12GB + 128GB
Cosmic Black
$1999.00
 
SM-G988BZAAVAU
12GB + 128GB
Cosmic Grey
$1999.00
 
SM-G988BZKAVAU
12GB + 128GB
Cosmic Black
$1999.00
 
SM-G988BZAAXSA
12GB + 128GB
Cosmic Grey
$1999.00
 
SM-G988BZKAXSA
12GB + 128GB
Cosmic Black
$1999.00
 
SM-G988BZAETEL
16GB + 512GB
Cosmic Grey
$2249.00
 
SM-G988BZKETEL
16GB + 512GB
Cosmic Black
$2249.00
 
SM-G988BZAEOPS
16GB + 512GB
Cosmic Grey
$2249.00
 
SM-G988BZKEOPS
16GB + 512GB
Cosmic Black
$2249.00
 
SM-G988BZAEVAU
16GB + 512GB
Cosmic Grey
$2249.00
 
SM-G988BZKEVAU
16GB + 512GB
Cosmic Black
$2249.00
 
SM-G988BZKEXSA
16GB + 512GB
Cosmic Black
$2249.00
Who are the participating retailers?
How do I receive my gift?

  1. Pre-Order a participating Galaxy S20, S20+, S20+ 5G or S20 Ultra 5G
  2. Keep your proof of purchase
  3. Visit samsung.com/au/s20-offer
  4. Follow the prompts to redeem your Galaxy Buds+. Redeem Now
  5. Redeem your Galaxy Buds+ between 3rd March – 21st April 2020

Is there a limit for the promotion?

  • There is a limit of one (1) Gift per Participating Product purchased
  • There is a limit of (2) claims under this Promotion per Eligible Entrant

Can I exchange or transfer my gift?

Each gift is not transferable or exchangeable and cannot be redeemed for cash

Important information

1 Offer available on Galaxy S20, S20+, S20+ 5G and S20 Ultra 5G only from 12 Feb-5 Mar 2020 or when stock runs out. Must be redeemed 3 Mar-21 Apr 2020. Available from participating retailers only. Visit samsung.com/au/s20-offer/terms

2 Galaxy Buds require a compatible device (Android 5.0 or higher) for initial set-up, ongoing maintenance and download of apps. Minimum of 1.5GB RAM and internet connection required.