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Welcome to Samsung Support
Product Support
Get help, find answers, download drivers, manuals and more.
How to find model code
Select your product from the menu below to learn how to find your Model Number.
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Find Additional Information
Warranty Information
![Warranty Information]()
![Warranty Information]()
Read the Terms & Conditions of your Samsung Warranty and Australian Consumer Law.
Australian Consumer Rights
![Australian Consumer Rights]()
![Australian Consumer Rights]()
Information on Consumer's Rights to remedies under the Australian Consumer Law for faulty products.
Samsung Top Loader Washing Machine Safety Recall
![Samsung Top Loader Washing Machine Safety Recall]()
![Samsung Top Loader Washing Machine Safety Recall]()
Important notice regarding the Safety Recall of Samsung Washing Machine
Repair Cost Estimator
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Estimate the cost of your repair for non-warranty services before booking a service appointment.
News & Alerts
![News & Alerts]()
![News & Alerts]()
Current and comprehensive updates relating to Samsung Support Releases, Events and More.
Keep your Samsung Account secure
![Keep your Samsung Account secure]()
![Keep your Samsung Account secure]()
Set up two-step verification. Protect your account by requiring your password and another verification method to sign in.
Contact Info
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For support buying a product, help with an order or technical product support
Join Members Community
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Run device diagnostics, chat with Samsung Customer care or other Samsung fans, access to FAQs as well as tips & tricks without sending your device away
Troubleshoot and book a repair
Support for your mobile devices, home appliances, TV and computing products