How to factory reset the Samsung Jet Bot Combo

Last Update date : Oct 23. 2026

Information Icon Please Note: The information on this page is for Australian products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

If your Samsung Jet Bot Combo is not working properly, you can try performing a factory reset. This will return the Jet Bot Combo to its factory defaults and remove any issues that may be occurring.

Please be advised this information is only for the Jet Bot Combo. For information regarding other robotic vacuum models, please consult your User Manual or Support Chat for help.

Soft Reset Factory Reset Reconnect to SmartThings

Soft Resetting the Jet Bot Combo

Follow the instructions below to reset your Samsung Jet Bot Combo.

1 Use a clip or needle to press the Reset button, which is accessible when you open the Top Cover. When the button is properly pressed, you should feel a click.

2 The Start/Stop and Recharging buttons will blink white, and the factory reset process will begin.

3 When the process is complete, the Jet Bot Combo will automatically restart.

Resetting to Factory Default

Follow these steps to reset the Jet Bot Combo to it's factory settings.

1 Open the Jet Bot Combo's top cover and press the Reset button.

2 Press the Start/Stop and Recharging buttons simultaneously for 7 seconds.

The buttons will blink in white and the factory default reset process will begin.
When the setting is complete, the Jet Bot Combo restarts automatically.

3 If your Jet Bot Combo was connected to SmartThings, you'll have to re-register it using the steps below.

Reconnecting your Jet Bot Combo to the SmartThings App

Step 1

Once the reset is complete, Jet Bot Combo will appear Offline in the SmartThings app.

Step 2

Select the Robot vacuum from the home screen on your SmartThings app.

Step 3

Select the 3 dots from the top right corner and select Remove device from the drop-down menu.

Step 4

Tap Delete to remove device and re-register the Jet Bot Combo through the SmartThings app.

For further assistance, please contact our Chat Support team. To find your Samsung product's User Manual, head to Manuals & Downloads.

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