How do I level my washing machine?

Last Update date : Oct 07. 2022

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One of the most important things about using a washing machine is levelling; making sure that the washing machine is installed on a level, solid floor that is not slippery. If the floor is not level, use the levelling feet to adjust the height of the washing machine. If the washing machine is not levelled properly, there can be excessive noise and vibrations during wash cycles.

However, please be advised that the motor can cause noise during operation - it is normal. Clothing with metal can cause noise when being washed as well, and it is normal (e.g. metal buttons, zipper, etc.). Metal objects can also cause noise, such as coins. After washing, please remove these objects from the drum or filter case.

Checklist before levelling

  • Make sure that the shipping bolts are removed (for front load models only)
  • Make sure that the washing machine is not contacting any other object.
  • Remove any items from your washing machine.
  • Allow at least a minimum of 10 cm of free space from the sides and back of the washing machine. 

Note:

  • Please thoroughly read all of the important warnings and safety instructions written in the user manual.
  • Be careful not to injure yourself during any repairs. 
Required Tools

These tools may be needed for levelling. (These tools are not provided with the washing machine.)

  • Wrench (Spanner): Your unit may come with a spanner (~14mm)  for use    
wrench

  • Flat-head screwdriver
flat head screwdriver

  • Leveller
leveler

Note: The design of the parts and accessories may differ from the pictures above.

Levelling a Front Loader
1 Place a level on top of the washer to see if it's levelled. If not, gently slide the washing machine into position. Excessive force may damage the levelling feet.
2 Turn the clamp nut clockwise to loosen. Level the washing machine by manually adjusting the levelling feet with a spanner.
  • • To raise the height, turn levelling feet counterclockwise.
  • • To lower the door, turn levelling feet clockwise.
Turn the clamp nut clockwise to loosen
3 When complete, tighten the clamp nut by turning it counterclockwise.
tighten the clamp nut
4 Check the level by using a leveller (All 4 sides of the machine should be leveled.)
5 If excessive vibration or spinning occurs, end the cycle and re-adjust the left/right side of the legs.

Note: Excessive force may damage the levelling feet.

Levelling a Top Loader

See if the washer is level by checking the position of the tub.

Slide the washer into position. Open the lid of the washer and pour the water into the tub to just below the pulsator level.

  • If the washing machine is level, the pulsator is positioned at the center of the water.
  • If not, level your washing machine by turning the front leveling feet clockwise or counterclockwise, as necessary.
tub checking position of top loader

Adjusting the Levelling Feet

 

Level the washing machine by manually adjusting the levelling feet.

1 Turn the levelling feet (A) clockwise to loosen. Level the washing machine by manually adjusting the levelling feet.
Turn the leveling feet clockwise to loosen
2 When levelling is complete, tighten the nuts if provided (some models may not have the nuts).
tighten the nuts

If you require further assistance, please consult the user manual from our Manuals & Downloads page or contact our Samsung Care Australia experts on 1300 362 603 (Toll Free in Australia). You can also contact our Chat Support team or reach us through Samsung Members Community.

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