What should I do when my dishwasher displays the rinse aid indicator?

Last Update date : Mar 02. 2023

Information Icon Please Note: The information on this page is for Australian products only. Models, sequences, error codes or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

If the Rinse aid (rinse refill) indicator is lit, it means the dishwasher is low on dishwasher rinse aid and requires a refill. Please be advised that Samsung dishwashers are designed to ONLY USE liquid rinse aid.

When the Rinse Refill indicator lights up on the control panel, refill the machine with rinse aid. The rinse aid improves the drying performance of the dishwasher. The liquid rinse is automatically added during rinsing, allowing for a clean wash without streaking. 

rinse aid indicator on the control panel

The rinse container is located inside the dishwasher door. (It may differ between the models, please refer to your user manual for details.) Follow the guide below for steps of filling the detergent dispenser and rinse aid resevoir, checking the rinse amount, and setting the rinse aid level.

The amount of rinse used for washing can be set by adjusting the dials 1 to 6 on the rinse cap. (More detergent is used as you proceed to 6.)

dispenser location

Note:

  • The actual design of the control panel may differ from the model that you have.
  • This image is just a sample in English, but it is also available in the language of your country.
Filling the detergent dispenser
1 Open the detergent dispenser flap by pushing the detergent dispenser release catch.
open the detergent dispenser flap
2 Add the recommended amount of detergent into the main wash detergent compartment.
add the detergent
3 Close the flap by sliding it to the left and then pressing it down.
close the flap
4 For a better cleaning result, especially if you have very dirt items, add a small amount (about 8 g) of detergent on the door. That will act in the prewash phase.
add a small amount of detergent on the door
Filling the rinse aid reservoir
1 Open the door completely and remove the rinse aid cap by turning it counterclockwise.
remove the rinse aid cap
2 Add the liquid rinse aid into the dispenser (until the rinse aid level reaches the full mark.)
add liquid rinse
3 Close the rinse aid cap by rotating it clockwise.
close rinse aid cap
4 Set the rinse aid indicator dial to a number between 1 and 6. The larger the number is, the larger the amount of rinse aid that will be dispensed.
set the rinse aid indicator dial
5 Replace the cover.
Checking the amount of rinse & rinse aid level

  • You can check the amount of rinse aid by the color of the optical level indicator located next to the cap.
  • When the rinse-aid container is full, the whole indicator will be dark.
  • As the rinse aid diminishes, the size of the dark dot decreases. The rinse aid should be kept above 1/4 full.
optical level indicator

Note: If there is no adjustable lever, please refer to the instructions in the user manual.

Rinse aid level setting

You can change the amount of rinse aid applied during a cycle.

1 Press the Sanitize button to select the rinse aid level setting menu. The display shows the current setting. (Default setting is d4)
2 Press the AUTO cycle button to change the setting. You can select from d1 to d5 (minimum to maximum).
3 Wait 5 seconds to save the setting.

Cautions

  • Samsung dishwashers are designed to use liquid rinse aid only.
  • All dishwasher cycles require detergent in the detergent compartment. Add the correct amount of detergent for the selected cycle to ensure the best performance.
  • Use dishwasher detergent only. Regular detergent produces too much foam, which may decrease the dishwasher’s performance or cause it to malfunction.
  • Add rinse before the rinse aid leaves below 1/4.
  • If the rinse dispenser cap is hard to open, use a coin.
  • Keep dishwasher detergent out of the reach of children.

If you require further assistance, please consult the user manual from our Manuals & Downloads page or contact our Samsung Care Australia experts on 1300 362 603 (Toll Free in Australia). You can also contact our Chat Support team or reach us through Samsung Members Community.

Related Questions

We would love to know your feedback to help us improve. Please click submit to tell us what you think.

Thank you for your feedback!

Contact Info

Online

There are a number of a different ways of contacting us via Live Chat, Email and more

Chat Support : 24/7
Chat Support Help & Contact Us

Call

8am-8pm AEST / 7days a week
For general enquires and technical support
View more

Face to face Support

Whether your product is in warranty or out of warranty, we're here to help.
Find a support centre Request for Mobile Repair
View more

Samsung Online Store
online store online store

Shop online for the latest Samsung smartphones, tablets, wearables and accessories.
Samsung online store

Join Members Community
samsung members samsung members

Run device diagnostics, chat with Samsung Customer care or other Samsung fans, access to FAQs as well as tips & tricks without sending your device away
Ask the Community Using Samsung Members

Warranty Information
Warranty Information Warranty Information

Read the Terms & Conditions of your Samsung Warranty and Australian Consumer Law.
Read More

Apps & Services Customer Support

Samsung Pay : 1300 362 603
Samsung Rewards : 1300 362 603
Find My Mobile : 1800 216 454
Galaxy Store : 1800 216 454
Galaxy Themes : 1800 216 454
Samsung Account : 1800 216 454
View more