How do I Answer or Decline Calls on my Samsung Phone?

Last Update date : Nov 16. 2021
Using Mini pop-up setting

Not too sure how to answer or end calls on your Galaxy phone? Follow the guide to learn how to answer calls from your lock screen, return to the call conversation and even change the Call display settings when you receive a call whilst on an app. If you would like to learn how to answer calls from your Samsung Watch please refer to our guide Answering Calls on my Samsung Watch for more information.

Please Note: This guide is designed for Australian variant Galaxy devices, if you have an international device and require further support click here to get in touch with your Samsung subsidiary. Screenshots were captured from a Galaxy Note20 operating on Android OS Version 10.0 (Q), settings and steps may vary depending on your Galaxy device and software version.

If you do not want to swipe to answer or decline a call please refer to our guide Answering Calls with One Tap on my Samsung Phone for step-by-step instructions on setting up Replace Swipe with Single Tap settings.

Locked Screen
1 When a call comes through whilst your phone is locked swipe full screen icon or full screen icon into the centre of the screen to Anwser or Decline the call
Swipe left or right to answer or decline call
2 Once you are ready to end the call tap on full screen icon
End call
Screen Unlocked
1 When a call comes through whilst on your home screen swipe full screen icon or full screen icon into the centre of the screen to Anwser or Decline the call
Call coming on whilst on home screen
2 Once you are ready to end the call press full screen icon
End call
Return to Call
1 If you would like to return to the call tap on the Green bar at the top of the screen
Tap on Green bar to return to call
2 Once you are ready to end the call tap on full screen icon
Return to call

If you require further assistance, please consult the user manual from our Manuals & Downloads page or contact our Samsung Care Australia experts on 1300 362 603 (Toll Free in Australia). You can also contact our Chat Support team or reach us through Samsung Members Community.

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