Backing up my Samsung Device using an SD Card or USB
Switching using a PC
Switching from an Apple device
Switching from an old Galaxy device or Android
Want to quickly backup your data to your SD card or USB Drive but not too sure how? Simply follow the below guide for step-by-step instuctions.
Please Note: This guide is designed for Australian variant Galaxy devices, if you have an international device and require further support click here to get in touch with your Samsung subsidiary.
Prior to following the below please ensure you have a OTG adapter handy if you are backing up using a USB.
The content that will be saved to your SD card or USB through Smart Switch are shown below;
- Calls & Contacts
- Messages
- Apps
- Settings
- Home screen
- Images
- Videos
- Audio
- Documents
Note:The following content cannot be saved through Smart Switch: draft or failed messages, calendar events from synced accounts, apps that can't be transferred due to security or compatibility issues (Samsung Pay, Voice recorder, Galaxy Wearable, Calculator) and default wallpaper or theme store wallpapers.
Enure you have connected your external storage device either using an OTG, Type-C adapter or designated SD Card slot.
Enure you have connected your external storage device either using an OTG, Type-C adapter or SD Card.
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