Transferring Phone Data via Smart Switch

Last Update date : Aug 21. 2023

Switching using a PC

Switching using an SD Card or USB

Switching Wirelessly

Smart Switch makes it easy to transfer contacts, photos, messages and more from your old phone to your new Samsung Galaxy device. If you would like to learn how to transfer your data from your Old Galaxy device to new using a data cable please follow the below steps. If you would prefer to backup your content using Smart Switch PC please check out our guide Backing up my Samsung device using Smart Switch PC for more information.

Please Note: This guide is designed for Australian variant Galaxy devices, if you have an international device and require further support click here to get in touch with your Samsung subsidiary. 

Have an iOS or Windows phone and need help transferring data to your new Galaxy? Click here for more information on Switching Easy.

1 Launch Smart Switch on your new Galaxy device
Launch Smart Switch

Latest Galaxy devices already have Smart Switch pre-installed however, if you have uninstalled the app or if you are unable to locate the application within your apps tray, you can easily download from the Google PlayStore or Galaxy Store.

2 Allow the following Permissions
Allow permissions
3 Tap on Receive data
tap on recieve data
4 Then tap on Galaxy
Tap on Galaxy
5 Select Cable
Tap on cable
6 Connect your new Galaxy phone to your old phone using a cable
Connecting older device with new device via cable
7 On your Old device tap on OK
Tap OK
8 Select the data you would like to transfer then tap on Next
Choose what to bring across, then tap on next
9 Allow the transfer to reach 100%. When advised, you will be able to disconnect the old Galaxy device to the new Galaxy device.
Transferring data
10 Once the transfer is complete, tap on Go to the Home screen and remove any connected cables.
Tap on Go to Home

If you require further assistance, please consult the user manual from our Manuals & Downloads page or contact our Samsung Care Australia experts on 1300 362 603 (Toll Free in Australia). You can also contact our Chat Support team or reach us through Samsung Members Community.

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