Enable Mobile Data on a Samsung Device

Last Update date : Aug 26. 2022

Out and about you may not be able to access Wi-Fi networks on your Samsung phone or tablet. Fortunately, most telco providers allow you to access the internet using Mobile Network connections.

You're best to speak to your telco provider directly about using Mobile Networks for internet connectivity, but this page will help you figure out how to use and activate Mobile Data on your Samsung device. There are two ways to activate the Mobile Data; select from one of the dropdowns below to get started. 

Please Note: This guide is designed for Australian variant devices, if you have an international device and require further support click here to get in touch with your Samsung subsidiary. 

If the Mobile Data option is greyed out, and you're sure the account attached to the SIM is fine, see the page on Reset APN Settings for information on resolving Mobile Data connectivity issues. Please also ensure you haven't activated the Flight Mode setting on your Galaxy device. 

If your Mobile Data has stopped working all of a sudden but your mobile network account is fine, check the information on Mobile Data Limits on Samsung Devices for help increasing the Mobile Data limit. 

Note: Your mobile device can connect to the Internet via a valid Wi-Fi connection or using Mobile data. Mobile data services may incur additional charges. It is recommended to contact your network service provider to ensure how much data usage is available.

Enable Mobile Data from the Notification Panel:

Note: Screenshots were captured from a Galaxy S10 operating on Android OS Version 9.0 (Pie), settings and steps may vary depending on your Galaxy device and Android OS Version.

1 Swipe down from the top of the screen to bring down the Notification panel.
2 Tap on Mobile Data to enable or disable this setting
Tap on Mobile Data to enable
Enable Mobile Data from the Settings app:

Note: Screenshots were captured from a Galaxy S10 operating on Android OS Version 9.0 (Pie), settings and steps may vary depending on your Galaxy device and Android OS Version.

1 Head into your Settings > Connections
Head into your Settings > Connections
2 Select Data usage
Select Data usage
3 Toggle on Mobile Data
Toggle on Mobile Data

If you require further assistance, please consult the user manual from our Manuals & Downloads page or contact our Samsung Care Australia experts on 1300 362 603 (Toll Free in Australia). You can also contact our Chat Support team or reach us through Samsung Members Community

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