How can I remove my Lock Screen Security?

Last modified : Jan 11. 2019

If you're looking to remove the PIN, Pattern or Password security of your phone and tablet, see the steps below to get started. Please make sure you don't have sensitive or private information saved on your device, and proceed with caution.

 

Removing the PIN, Pattern or Password will also remove any biometric data you may have saved to your device. You can only use Fingerprints, Face or Iris Unlock methods with a back up PIN, Pattern or Password.

Change Lock Screen Type:

1 Open the Settings app

The easiest way to access the Settings is to swipe down from the top of the screen, and tap the Cogwheel icon in the top right hand corner of the screen

2 Open the Lock Screen option

On older Operating Systems (4.4 - 5)

  • Select the My Device or Device tab from the top of the Settings, and look for Lock Screen under Personalisation

On newer Operating Systems (6+)

  • Scroll down on the page until you find Lock Screen or Lock Screen & Security - the icon has a little padlock on it
3 Select Screen Lock or Screen Lock type on OS 7+
4 Enter your current Lock Screen credentials

If you've forgotten your lock screen security but you have an active Samsung Account on your device, see the page on How to use Find My Mobile. You may be able to log in and remove the lock screen security (and any biometric data saved on your device) through the website.

 

If you're not able to use the Find My Mobile service, you'll need to perform a Factory Data Reset on your device to get into it. Please make sure you have your Google Account details ready - you'll need to sign back in before the device will load up after a reset. See the bottom of the page Factory Data Reset a Mobile Device for information on resetting a mobile device with a Google Account.

5 Select your new Lock Screen type
  • Swipe: No security. Just swipe the screen to access the Home Screen and apps
  • Pattern: Medium Security. Draw a pattern on the Lock Screen to open the Home Screen
  • PIN: Medium to High Security. Enter a PIN at least 4 digits long to access your device
  • Password: High Security. Enter a mixture of letters and numbers to secure your phone or tablet
  • None: Only available on OS 4.4 - 6. No Security. Similar to swipe but pressing the Home or Power button opens directly to the Home Screen

Please Note: There are lots of different third-party applications that can install a new "lock screen" onto your device - in which case the instructions above will not work. It can be tricky to tell the difference, but uninstalling the application will remove the "lock screen" that is part of the application. If you're not sure which application might be causing the problem, speak to a Samsung Care expert at Live Chat Australia or phone 1300 GALAXY (1300 425 299 in Australia) for further assistance.

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