Scanning a QR Code from Samsung phone

Last Update date : Jan 13. 2021
Samsung Support QR code

QR Codes also known as Quick Response Codes carry important information that can only be decoded by QR scanners. Fortunately, you don't need to download different applications to decode QR Codes from your Galaxy device. There a few easy ways to decode QR Codes, with Bixby Vision and Samsung Internet or Samsung Internet (Beta) and through the Camera app simply point your camera at the code and instantly be redirected to URLs links, Geo Co-ordinates, contact information or text messages.

Please Note: This guide is designed for Australian variant Galaxy Note Series & S Series devices, operating on Android OS Version 9.0 and above. Settings and steps may vary depending on country and region. If you have an international device and require further support click here to get in touch with your Samsung subsidiary.

Using Bixby Vision

Please Note: Screenshots were captured from a Galaxy S10 operating on Android OS Version 9.0 (Pie), settings and steps may vary depending on your Galaxy device and Android version.

1 Launch the Camera app icon Camera app
Launch the Camera app
2 Swipe to MORE
Swipe to MORE
Tap on Bixby Vision
4 Scroll across to QR CODE
Swipe to QR CODE
5 Scan your QR Code on your Galaxy phone, once recognised tap on the popup message
Scanning QR Code

If you are unable to scan the QR Code, try repositioning your camera to get a better angle of the code, also ensure that you have enabled this lens within your Bixby Vision settings. To check this setting launch Bixby Vision > tap the 3 dots > Settings > Toggle on QR Code.

Using Samsung Internet or Samsung Internet (Beta)

If your Galaxy device doesn't support Bixby Vision, you are still able to scan QR Codes however this will be directly through Samsung Internet or Samsung Internet (Beta). Usually the Samsung Internet application is pre-installed on later Galaxy devices however if you have uninstalled this app or you are unable to locate this app within your apps tray, you can easily download it from the Google PlayStore.

1 Launch Samsung Internet app icon Samsung Internet or Samsung Internet (Beta)
Launch Samsung Internet (Beta)
2 Tap on three lines icon
Tap on 3 lines
3 Select Settings icon Settings
Tap on settings
4 Select Useful Features
Select useful features
5 Toggle on QR Code reader
Toggle on qr code reader

If this option isn't available on either Samsung Internet or Samsung Internet (Beta) ensure that you are running on the latest app update. You can update these applications via the Google PlayStore, alternatively you can enable Auto-updates for all your apps downloaded from the Google PlayStore.

6 Head back to the homepage and touch the Search Bar
Tap on URL search bar
7 Tap on QR Code icon Scan QR Code
Select QR Code icon
8 Position the QR Code within the guide lines to detect the code. Once the code has been detected, you will automatically be redirected.
To automatically detect the code position the QR Code within the box
Using Camera app

Please Note: This setting is currently only available to Galaxy devices operating on OS Version 9.0 (Pie) and above.

1 Swipe down your screen to access your Quick Settings and tap on QR Scanner
Tap on QR Scanner within Quick Settings
2 Tap OK to proceed to the next step
Tap OK to proceed
3 The Camera app will then be launched where you can scan QR Code.

Once the QR Code is scanned, you should be able to launch the webpage below.
Scan QR Code then tap on the Webpage below
4 If the QR Code cannot be scanned you may need to enable this setting.

Tap on the Camera Settings icon button.
Head into Camera Settings
5 Toggle on Scan QR codes
Toggle on scan QR codes
Using the Gallery app
1 Once you have captured your QR Code screenshot, head into the Gallery app
Head into the Gallery App
2 Select the QR Code screenshot
Select QR code screenshot
3 Tap on the Bixby Vision icon Bixby Vision button
Select Bixby Vision icon
4 Allow Bixby Vision to read the QR Code then tap on the popup webpage to be redirected to your default internet browser app.
Allow Bixby Vision to read the QR Code then tap on the popup webpage

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