Using Secure Folder

Last modified : Aug 07. 2019

Secure Folder protects your private content, such as photos, notes and apps, from being accessed by others. It houses your private information in a separate secure area, even when your device is unlocked. You can also use multiple accounts on a single device by creating a copy of the app to be housed in Secure Folder. 

Please Note: Screenshots were taken from a Galaxy S10 running software 9.0 (Pie). Steps may vary depending on the software installed on your Galaxy device.

Setup Secure FolderClick to Expand
1 Swipe down to access your Quick Settings and tap on Secure Folder
Tap on Secure Folder within your Quick Settings

If you are unable to access or locate Secure Folder via your Quick Settings, try heading into your Settings > Biometrics and security > Secure Folder.

2 Tap Agree
Tap Agree
3 Enter in your Samsung Account credentials then tap on Sign in
Type in your Samsung Account details then tap signin

If you haven't created a Samsung Account or need help setting one up, check out our page How do I create a Samsung account? for more information.

4 Select whether you would like to setup your Biometrics through Samsung Pass. Once complete, allow your device to successfully setup your Secure Folder.
5 You will then be redirected to the Secure Folder lock type where you can choose from multiple primary and secondary lock types. These lock types can range from Patterns, PIN, Password, Fingerprints and Iris.

Please Note: Available Biometric lock types will vary depending on your Galaxy device and the Android OS Version.

6 Enter and re-confirm your selected lock type.
Enter and confirm your selected lock type
Resetting your Secure Folder PasscodeClick to Expand

Forgotten Passcode

1 If you have forgetten your Secure Folder passcode you can easily reset it through your Samsung Account.

Simply launch your Secure Folder
Launch Secure Folder
2 Tap on Forgot pattern
Tap Forgot pattern
3 Select Reset
Select Reset
4 Re-enter your Samsung Account password then tap OK
Re-enter your Samsung Account password then tap OK
5 Select your preferred Lock type then enter in your new passcode.

Just like when you first setup your Secure Folder, you will need to enter your new passcode twice.
Select your preferred Lock type

Changing Passcode via Settings

1 Launch your Secure Folder and enter in your lock type.
Launch Secure Folder
2 Tap on the 3 dots.
Tap on the 3 dots
3 Select Settings
Select Settings
4 Tap on Lock type and enter your current Secure Folder passcode.
Tap on Lock type
5 Select your preferred Lock type then enter in your new passcode.

Just like when you first setup your Secure Folder, you will need to enter your new passcode twice.
Select your preferred Lock type
Backup & RestoreClick to Expand

Backing Up

1 Open Secure Folder and enter your Passcode
Launch Secure Folder
2 Tap on the 3 dots.
Tap on the 3 dots
3 Select Settings
Select Settings
4 Tap on Backup and restore
Tap on Backup and restore
5 Select Add account and proceed to sign into your Samsung Account
Select Add Account and login into your Samsung Account
6 Agree to the Legal information then tap Next
Agree to the Legal information then tap Next
7 You will then be redirected to the Backup and restore mainpage where you can select Back up Secure Folder data
Select Back up Secure Folder data
8 You will then be redirected to the Backup and restore mainpage where you can select Back up Secure Folder data
Select the content you would like to backup then tap Backup

Restoring Data

1 Select Restore within your Backup and restore settings
Select Restore
2 Select the device and content you would like to restore then tap the Restore button to finalise command.
Select the content you would like to restore then tap on Restore

Deleting Secure Folder data

1 Select Delete Secure Folder backup data
Delete secure foler backup data
2 Select the Secure Folder backup the tap on Delete
Select backup the tap on delete
3 Tap Delete to confirm command
Tap Delete
Adding & Removing AppsClick to Expand

Adding apps

1 Open Secure Folder and enter your Passcode
Launch Secure Folder
2 Select Add apps
Select Add Apps
3 Either download apps directly from the Google PlayStore, Galaxy Apps Store or Add apps from your phone.

Once complete, tap Add
Tap on the apps you would like to add then select done

Removing pre-loaded apps

1 Launch Secure Folder and long press the desired app
Long press pre-loaded application
2 Select Disable
Select Disable
3 Tap on Disable to confirm your action
Tap on Disable to apply changes

Uninstalling downloaded apps

1 Launch Secure Folder and long press the desired app
Long press a downloaded app
2 Select Uninstall
Select Uninstall
3 Tap on OK to confirm your action
Tap on Uninstall to apply changes
Adding & Removing FilesClick to Expand

Moving or Copying Files into Secure Folder

1 Within Secure Folder , tap on the Add files button
Select Add files
2 Tap on the type of files you would like to import to your Secure Folder
Tap on the type of files you would like to import to your secure folder
3 Locate file you would like to transfer, then long press to select and tap Done to confirm transfer.
Locate file to transfer, long press to select and then tap Done
4 Choose if you want to Copy or Move the file to your Secure Folder
Choose if you want to copy or move the file to your Secure Folder

Moving Files out of Secure Folder

1 Locate the file you would like to move out of Secure Folder then long press the file to select.

Once selected, tap on the 3 dots
Locate the file you would like to move out of secure folder then long press the file to select. Once selected, tap on the 3 dots
2 Select Move out of Secure Folder
Select Move out of Secure Folder

The data and apps in Secure Folder cannot be transferred to another device. Attempting to customise the operating system or modifying the software will cause Secure Folder to be automatically locked and inaccessible. Before saving any data in Secure Folder, make sure to back up a copy of the data in another location if you wish to.

Important Notice regarding Secure Folder

Secure Folder is an independent, secured space isolated from any other form of access. Users may not access, copy or transmit data stored in the Secure Folder, including through USB and Wi-Fi Direct, except by using authorised methods such as ‘Move out of Secure Folder’. 


If rooting or a custom rom is detected, the secure folder will be automatically locked to prevent unauthorised access and you may no longer access or use the applications and data inside the ‘Secure Folder’. This helps to protect the copy of the data on mobile device against unauthorised access, but could be inconvenient if it is your only copy. Therefore, please back up important data on other storage media, such as your personal computer before you proceed with moving files into Secure Folder.

 

Please also note, Secure Folder is only available on devices running on the Android Nougat 7.0 operating system and above. 

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