Using Secure Folder
Secure Folder protects your private content, such as photos, notes and apps, from being accessed by others. It houses your private information in a separate secure area, even when your device is unlocked. You can also use multiple accounts on a single device by creating a copy of the app to be housed in Secure Folder.
Please Note: This guide is designed for Australian variant Galaxy devices, if you have an international device and require further support click here to get in otuch with your Samsung subsidiary. Screenshots were taken from a Galaxy S10 running software 9.0 (Pie). Steps may vary depending on the software installed on your Galaxy device.
If you are unable to access or locate Secure Folder via your Quick Settings, try heading into your Settings > Biometrics and security > Secure Folder.
Please Note: Available Biometric lock types will vary depending on your Galaxy device and the Android OS Version.
Changing Passcode via Settings
Deleting Secure Folder data
Removing pre-loaded apps
Uninstalling downloaded apps
Moving Files out of Secure Folder
If you are searching through the MyFiles app and you are unable to find the picture or note you would like to move out of Secure Folder, try searching through the app the file is saved in.
E.g. If you are trying to transfer notes saved in Samsung Notes, launch Samsung Notes > locate the file you would like to move/share > long press the note to select > tap on Share > select Samsung Notes file (.SDOC) > More Apps> Samsung Notes.
This will directly copy the file and send to the Samsung Notes app outside Secure Folder.
The data and apps in Secure Folder cannot be transferred to another device. Attempting to customise the operating system or modifying the software will cause Secure Folder to be automatically locked and inaccessible. Before saving any data in Secure Folder, make sure to back up a copy of the data in another location if you wish to.
Important Notice regarding Secure Folder
Secure Folder is an independent, secured space isolated from any other form of access. Users may not access, copy or transmit data stored in the Secure Folder, including through USB and Wi-Fi Direct, except by using authorised methods such as ‘Move out of Secure Folder’.
If rooting or a custom rom is detected, the secure folder will be automatically locked to prevent unauthorised access and you may no longer access or use the applications and data inside the ‘Secure Folder’. This helps to protect the copy of the data on mobile device against unauthorised access, but could be inconvenient if it is your only copy. Therefore, please back up important data on other storage media, such as your personal computer before you proceed with moving files into Secure Folder.
Please also note, Secure Folder is only available on devices running on the Android Nougat 7.0 operating system and above.