65" Q80B QLED 4K Smart TV
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Highlights
Direct Full Array
QLED powered by Quantum Dot
Wireless True Dolby Atmos
Motion Rate 200
Mozo People’s Choice Awards for Televisions 2022
Features
QLED 4K Smart TV - Q80B
Long-lasting brilliance, colourful possibilities
From deep shadows to dynamic daylight, enjoy the details with the powerful Direct Full Array backlighting on Q80B QLED TV. Hear audio from all around you with Object Tracking Sound, and delight in bright, vivid QLED colour.
* Source - Omdia , Jan 2022. Results are not an endorsement of Samsung. Any reliance on these results is at the third party’s own risk.
Discover incredible brightness and black level detail
Direct Full Array
Detail comes to life with Direct Full Array backlighting. Multiple LED zones provide an exceptional range of brightness and black levels, so you see superb contrast and striking detail.
Unleash cinematic colour with Quantum Dot
QLED powered by Quantum Dot
Samsung QLED TV's Quantum Dot technology delivers a billion shades of colour and incredible contrast in a variety of lighting conditions - allowing you to discover details you haven’t before.
*Screen image simulated for illustrative purposes.
An incredible Dolby Atmos experience
Wireless True Dolby Atmos*
Lose yourself in the breathtaking realism of cinematic sound, right in your own home. Your Samsung TV features inbuilt up firing speakers and True Dolby Atmos support to deliver larger-than-life audio experiences.* In addition, your Samsung TV in a world first, can now wirelessly transmit the Dolby Atmos signal to your compatible Samsung Soundbar for a clean, easy and wonderfully immersive sound experience.
* Source content must be Dolby Atmos® enabled for Dolby Atmos® playback. Samsung define 'True Dolby Atmos' as featuring an upwards-firing directional speaker for three dimensional sound. Wireless Dolby Atmos compatible only for selected Samsung soundbars.
Clarity in motion
Motion Rate 200
Keep up with fast-paced sports and action movies. Samsung’s Motion Rate 200 helps you experience smooth, clear motion through the most dynamic of scenes.
Experience audio in action
Object & Voice Tracking Sound (OTS)
From epic car chases to your favourite character whispering 'I love you', you’ll always experience the centre of the action thanks to Samsung’s ground breaking object and voice tracking technology. Dedicated up firing speakers add an extra dimension to on screen motion to help bring amazing audio into your home.*
* The quality of sound effects may vary depending on the source content, installation and environmental characteristics (e.g. ceiling).
The TV that adapts to its surrounds
Intelligent Mode
Your QLED TV knows how to help create an amazing entertainment experience. Intelligent Mode uses a combination of smart sensors to fine-tune the audio, picture and brightness so that the action looks and sounds incredible.*
* Picture and sound quality of upscaled content will vary depending on quality and resolution of source content. Performance may vary depending on installation environment and surroundings.
The TV that adapts to its surroundings - Adaptive Picture
Adaptive Picture technology automatically adjusts your screen's brightness levels to suit the room you're watching it in. And because it optimises content, you can be sure your favourite shows are always looking incredible*
* Picture quality may vary depending on quality and resolution of source content and viewing conditions.
* Screen image simulated for illustrative purposes. Cable not shown.
Never miss a word - Active Voice Amplifier
Whatever’s happening on movie night, Active Voice Amplifier helps ensure you never miss a word. It analyses noise levels in your room and amplifies the dialogue, so that even if the dog’s barking or the kids are arguing, you can hear the words*
* Performance may vary depending on installation environment and surroundings.
Upgrade your content - AI Upscaling
Thanks to the power of AI upscaling, your TV is designed to upgrade your favourite content to 4K resolution. By helping to restore lost details, refine picture quality and reduce image noise, it can make whatever you're watching look as good as possible.*
* Picture quality of upscaled content will vary depending on quality and resolution of source content.
Easy on the eye - EyeComfort Mode
EyeComfort optimises the brightness and colour of your TV for a warm and welcoming picture. By detecting local sunset and sunrise times, EyeComfort knows when you need to unwind and automatically adjusts your screen so that it’s softer on the eyes when you most need peace.*
* EyeComfort must be activated in 'Intelligent Mode' settings.
* Image simulated for illustrative purposes.
Blank to beautiful - Ambient Mode +
Beautifully integrate your TV's screen to suit your tastes and interior décor with Samsung’s Ambient Mode +. Display art, photos, time and weather or take a picture of the wall and set it on-screen, so your TV seamlessly blends in.*
* Ambient Mode + performance may vary depending on where the TV is installed including wall designs, patterns or colours.
Easy control, greener future
Advanced SolarCell One Remote
Easily control all of your compatible devices with Samsung’s Advanced SolarCell One Remote and get quick access to things like Netflix, YouTube, gaming consoles or a Soundbar with Smart Hub.* And now, the SolarCell One Remote is partially made with recycled plastic** and can be powered by indoor lights. It is even smart enough to harvest power from radio frequencies generated by Wi-Fi routers in your home, so you'll never need disposable batteries again.
*Compatible only with selected devices. Please see samsung.com/au/oneremote. Internet required. Data and subscription charges may apply. Apps may be subject to change.
** Our One Remote Control contains about 24% recycled content.
*Compatible only with selected devices. Please see samsung.com/au/oneremote. Internet required. Data and subscription charges may apply. Apps may be subject to change.
** Our One Remote Control contains about 24% recycled content.
Simple and seamless
Smart Connectivity
Samsung Smart Connectivity delivers a simple yet powerful smart TV experience. Connect compatible devices or tap into your favourite games, apps, and services.* Continue your current binge or explore what’s new and on now. It’s the best of everything, all from your home screen.
* Internet required. Data and subscription charges may apply. Apps may be subject to change without notice. Available on Samsung 2022 TVs.
Works with Google Assistant, Amazon Alexa and Apple AirPlay 2
Samsung TV works with Google Assistant, Amazon Alexa and Apple Airplay 2 so you can control your connected home your way.^
^Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Supported languages may differ between Bixby, Alexa and Google Assistant.
* Image simulated for illustrative purposes. Cable not shown.
* Internet connection required. Data usage and subscription fees may apply.
Enjoy all the leading Apps*
Netflix, Amazon Prime, Disney+, Apple TV, Kayo, YouTube, Foxtel, Stan, Binge, ABC iView, SBS On Demand, 7Plus, 9Now, 10Play*
* Internet connection required. Data usage and subscription fees may apply.
* Apps are subject to availability and can be removed at any time without notice.
* The Book of Boba Fett: ©2022 Lucasfilm Ltd.
* Image simulated for illustrative purposes.
Screen Mirroring
Wirelessly mirror the screen and audio from your compatible smartphone, tablet or PC to your Samsung TV for maximum impact.*
* Feature is available on Windows 10, Android 6.0 and higher mobile devices that support Mirror Casting and Apple devices supporting Apple AirPlay2. Available on Samsung 2022 TVs.
Multiview
Watch what's on your TV and your compatible mobile on the same screen at the same time. Whether it's live stats for sports or video guides for games, simply connect your phone and multi-screen like never before.*
* Feature is available on Windows 10, Android 6.0 and higher mobile devices that support Mirror Casting. Available on Samsung Q60B model and up.
* Image simulated for illustrative purposes.
Auto Device Detection
Your TV can automatically detect and name connected devices, and lets you add them to your Home Menu for easy access when you need it.*
* Auto Device Detection is compatible with selected devices. Please see samsung.com/au/tvs/one-remote-device-list
Bluetooth
With Bluetooth connectivity for your compatible devices, you can connect to your TV without cables which allows you to stay in the comfort of your couch.*
* Supports Android OS and iOS based smartphone. Some Bluetooth devices may not be supported depending on Bluetooth version.
The heart of your connected home - Built-in IoT Hub
For a seamless smart home system, you can now control your compatiable devices straight from your Samsung TV.* With inbuilt support for new and legacy appliances, a harmonious living environment can be unlocked with your remote – even your voice.^
* Compatible WiFi enabled device that supports SmartThings application only. Internet required. Device support may change without notice.
^Not all languages, accents, dialects and expressions recognised. Supported languages may differ between Bixby, Alexa and Google Assistant. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
Samsung Smart TV meets the Apple TV app
Watch award-winning Apple Original series and films from Apple TV+. The premium channels you want. Thousands of movies to buy or rent. It’s all expertly curated on the Apple TV app on your Samsung Smart TV. *
* Subscription required for Apple TV+. Internet required. Apple and Apple TV are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
* Subscription required for Apple TV+. Internet required. Apple and Apple TV are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
Control your TV with ease
Built-in Voice Assistant
You can ask either Bixby or Alexa to play your favourite content, get answers, and even control your TV and other compatible connected devices - all by using your voice.*
*Content services are subject to change without notice. Voice commands recognise English, French, Spanish, German, Italian, Chinese and Korean. Not all accents, dialects and expressions recognised. Supported languages may differ between Bixby and Alexa. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
*Connected devices must be WiFi enabled and compatible with Bixby or Alexa and their relevant apps. Internet connection and SmartThings app required. Data usage and subscription fees may apply. Limited commands may be supported.
*Content services are subject to change without notice. Voice commands recognise English, French, Spanish, German, Italian, Chinese and Korean. Not all accents, dialects and expressions recognised. Supported languages may differ between Bixby and Alexa. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
*Connected devices must be WiFi enabled and compatible with Bixby or Alexa and their relevant apps. Internet connection and SmartThings app required. Data usage and subscription fees may apply. Limited commands may be supported.
Synchronised sound from your TV and Soundbar*
Q-Symphony
Experience ground-breaking audio with Q-Symphony, which synchronises sound from both your TV with your compatible Samsung Q-Series Home Theatre Soundbar for a truly immersive surround sound experience that puts you right in the middle of the action.*
Match your Q80B with the Q-Series Home Theatre Soundbar Q800B.
* Feature only available on BU8000, QLED and Neo QLED 2022 TVs when used with a Samsung Q-Series Soundbar. Soundbars sold separately. Audio quality varies based on source content, installation and environmental characteristics (e.g. ceiling).
* Feature only available on BU8000, QLED and Neo QLED 2022 TVs when used with a Samsung Q-Series Soundbar. Soundbars sold separately. Audio quality varies based on source content, installation and environmental characteristics (e.g. ceiling).
Take your gaming to the next level
Advanced Game Mode
Enjoy the ultimate gaming advantage, with features and settings that help make your TV and compatible console an unbeatable team. See deep into the shadows, move fast, take control of the action, and perform at your peak.
Tear down enemies, not your screens
Samsung TVs are the first to feature AMD FreeSync Premium Pro technology, which helps prevent screen tearing and stuttering by syncing the frame rate of the TV with the GPU. Now you can enjoy effortlessly smooth gameplay on your TV.*
* Viewing experience may vary according to types of content and graphics processing unit.
* Require output source capable of Freesync Premium Pro.
* Screen image simulated for illustrative purposes only.
* FreeSync Premium Pro only available on Samsung Q70B and above.
Ready for gaming - Supports 4K 120fps via HDMI 2.1
Get ready to game with impressive 4K resolution at up to 120 frames per second. HDMI 2.1 compatibility allows for ultra-high bandwidth for compatible devices to keep you ahead of the competition and at the top of your game.*
* Picture quality will vary depending on quality and resolution of source content. 120fps is dependent on external source supporting HDMI 2.1.
For winning game play - Ultrawide Game View
Take on the competition and see all of the action with an ultra wide field of vision. With a flexible (32:9 and 21:9) aspect ratio, you can dominate every battle and enjoy an immersive gaming experience.*
* Some game titles may not support the function or allow limited use of this feature. Screen resolution change from external device may be required. Screen image simulated for illustrative purposes.
Take control of the action - Game Bar
Take control like never before and quickly access the settings that can take your game to the next level. The Game Bar lets you check that Variable Refresh Rate is activated, and makes it easy to access every important feature you need at speed.
* Screen image simulated for illustrative purposes. Gaming accessories sold separately.
Take your gaming to the next level with more control* - Real Game Enhancer
Real Game Enhancer turns your TV into a pure gaming machine. With low input lag and enhanced picture quality, contrast and colour, it’s the winning combination that can take your gaming to the next level.*
* Compared to Samsung BU8000 TV. Low input lag is measured based on internal testing conditions and is subject to change according to game setting or specific conditions.
No console? No problem
Xbox Game Pass
Stream Xbox games straight to your Samsung TV. Xbox Game Pass app is now available on Samsung 2022 TVs, all you need is a controller.* Enjoy over 100 blockbuster games such as Halo, Minecraft and Forza – victory is yours.
* Available on 2022 Samsung Smart TVs. Internet connection, Xbox Game Pass Ultimate subscription and compatible controller required.
* Available on 2022 Samsung Smart TVs. Internet connection, Xbox Game Pass Ultimate subscription and compatible controller required.
Sound for your space
SpaceFit Sound
Enjoy tailored TV sound, for audio that suits your listening space. By testing room reverberations, SpaceFit Sound helps ensure your TV is always delivering an immersive performance.*
*Audio quality varies based on source content, installation and environmental characteristics (e.g. ceiling).
*Audio quality varies based on source content, installation and environmental characteristics (e.g. ceiling).
The Intelligence behind the brilliance
Quantum Processor 4K
Behind the QLED TV's awesome picture quality and performance is the powerful Quantum Processor 4K. It is responsible for a range of key features such as colour tone mapping and image upscaling, that helps ensure your screen delivers movies and shows in incredible detail for a truly brilliant viewing experience.*
* Viewing experience may vary according to the type of content, format and source. Upscaling may not apply to PC connection and Game Mode.
Never miss a thing
Freeview
Find out what’s on now, next or over the next 7 days with the easy-to-use TV guide. Looking for your favourite show? Use Search for quick access to on-demand programs from ABC iView, SBS On Demand, 7+, 9Now and 10 Play. All in one place, all for free.*
* Freeview uses HbbTV technology which combines broadcast and broadband. Internet connection is required. Data usage charges and conditions apply.
* Screen images simulated for illustration purposes only.
* Freeview uses HbbTV technology which combines broadcast and broadband. Internet connection is required. Data usage charges and conditions apply.
* Screen images simulated for illustration purposes only.
Free TV, no strings attached
Samsung TV Plus
Enjoy free live streaming TV with Samsung TV Plus.* Choose from a variety of channels offering content for all interests that are currently in trend.
* Internet connection required. Available content subject to change.
* Internet connection required. Available content subject to change.
Out of the box thinking
Eco-Packaging
Samsung Eco packaging is not like usual packaging. It comes with easy-to-follow DIY instructions on how to transform the cardboard into a standalone shelf, a small table or even a cat house.
Specifications
-
8
-
Screen Size
65"
-
Resolution
3,840 x 2,160
-
Picture Engine
Quantum Processor 4K
-
One Billion Colour
Yes
-
PQI (Picture Quality Index)
3800
-
HDR (High Dynamic Range)
Quantum HDR 12x
-
HDR 10+
Yes (ADAPTIVE/ GAMING)
-
Picture Upscale
Yes
-
HLG (Hybrid Log Gamma)
Yes
-
Contrast
Direct Full Array
-
Colour
100% Colour Volume with Quantum Dot
-
Viewing Angle
Wide Viewing Angle
-
Brightness/Colour Detection
Brightness/Color Detection
-
Micro Dimming
Supreme UHD DimmingUHD Dimming
-
Contrast Enhancer
Real Depth Enhancer
-
Auto Motion Plus
Yes
-
Film Mode
Yes
-
Filmmaker Mode
Yes
-
Dolby Digital Plus
MS12 5.1ch
-
Object Tracking Sound
OTS
-
Q-Symphony
Yes
-
Sound Output (RMS)
60W
-
Speaker Type
2.2.2CH
-
Woofer
Yes
-
Bluetooth Audio
Yes
-
Active Voice Amplifier
Yes
-
Adaptive Sound
Adaptive Sound+
-
Samsung SMART TV
Smart
-
Operating System
Tizen™
-
Bixby
US English, UK English, India English, Korean, French, German, Italian, Spanish, BR Portuguese (features vary by language)
-
Far-Field Voice Interaction
Yes
-
Multi Voice Assistant
Yes
-
Works with Google Assistant
Yes
-
Works With Amazon Alexa
Yes
-
Samsung TV Plus
Yes
-
Web Browser
Yes
-
SmartThings App Support
Yes
-
SmartThings Hub / Matter Hub / IoT-Sensor Functionality / Quick Remote
Yes
-
TV to Mobile - Mirroring
Yes
-
Mobile to TV - Mirroring, DLNA
Yes
-
TV Initiate Mirroring
Yes
-
Tap View
Yes
-
Video Communication
Google Meet
-
Multi-View
upto 2 videos
-
Mobile Camera Support
Yes
-
360 Video Player
Yes
-
360 Camera Support
Yes
-
Bluetooth Low Energy
Yes
-
WiFi Direct
Yes
-
TV Sound to Mobile
Yes
-
Sound Mirroring
Yes
-
Wireless Dex
Yes
-
Web Service
Microsoft 365
-
Analog Clean View
Yes
-
Auto Game Mode (ALLM)
Yes
-
Game Motion Plus
Yes
-
Dynamic Black EQ
Yes
-
Surround Sound
Yes
-
Ultra Wide Game View
Yes
-
FreeSync
FreeSync Premium Pro
-
Digital Broadcasting
DVB-T(T2 Ready)
-
Analog Tuner
Yes
-
Data Broadcasting
HbbTV 2.0.3
-
HDMI
4
-
USB
2
-
Ethernet (LAN)
Yes
-
Digital Audio Out (Optical)
1
-
RF In (Terrestrial / Cable input / Satellite input)
1/1(Common Use for Terrestrial)/0
-
HDMI A / Return Ch. Support
Yes
-
eARC
Yes (HDMI 3)
-
HDMI Quick Switch
Yes
-
Wi-Fi
Yes (WiFi5)
-
Bluetooth
Yes (BT5.2)
-
Anynet+ (HDMI-CEC)
Yes
-
Design
Stylish Q
-
Bezel Type
4 Bezel-less
-
Slim Type
Slim look
-
Front Colour
CARBON SILVER
-
Stand Type
FLOATING PLATE
-
Stand Colour
SAND CARBON
-
Auto Channel Search
Yes
-
Caption (Subtitle)
Yes
-
Connect Share™ (HDD)
Yes
-
ConnectShare™ (USB 2.0)
Yes
-
EPG
Yes
-
Extended PVR
Yes
-
OSD Language
Local Languages
-
BT HID Built-in
Yes
-
USB HID Support
Yes
-
Teletext (TTX)
Yes
-
Time Shift
Yes
-
IPv6 Support
Yes
-
MBR Support
Yes
-
Voice Guide
AU English, China Chinese, Korean, France French, Italian, German, Spain Spanish
-
Learn TV Remote / Learn Menu Screen
UK English, French, Spanish
-
Others
Enlarge / High Contrast / Multi-output Audio / SeeColors / Color Inversion / Grayscale / Sign Language Zoom / Slow Button Repeat / Graphic Zoom / Picture Off
-
Eco Sensor
Yes
-
Power Supply
AC220-240V 50/60Hz
-
Power Consumption (Max)
280 W
-
Energy Efficiency Class
2.5
-
Power Consumption (Stand-by)
0.5 W
-
Power Consumption (Typical)
206.0 W
-
Yearly Power Consumption (EU standard)
755 kWh
-
Auto Power Off
Yes
-
Package Size (WxHxD)
1621 x 965 x 214 mm
-
Set Size with Stand (WxHxD)
1446.5 x 905.7 x 289.1 mm
-
Set Size without Stand (WxHxD)
1446.5 x 829.8 x 54.7 mm
-
Stand (Basic) (WxD)
390.0 x 289.1 mm
-
VESA Spec
400 x 300 mm
-
Package Weight
36.7 kg
-
Set Weight with Stand
27.8 kg
-
Set Weight without Stand
24.1 kg
-
Remote Controller Model
TM2280E
-
Samsung Smart Control (Included)
Yes
-
Studio Stand Support
Yes
-
VESA Wall Mount Support
Yes
-
User Manual
Yes
-
E-Manual
Yes
-
Power Cable
Yes
Reviews
65" Q80B QLED 4K Smart TV
- The product offers excellent picture quality, vibrant colors, and impressive sound.
- Customers are highly satisfied with the smart TV features and seamless integration with streaming services.
- The product is described as "fantastic," "amazing," and "incredible," providing a highly immersive viewing and gaming experience.
- While a few minor issues were reported, the overall sentiment is extremely positive.
Filters
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
Filters
564 Reviews
2023-03-12
New Jersey
2023-03-31
Fairfax, VA
2022-10-19
2022-10-05
2022-10-21
2022-10-25
2022-10-05
2022-12-01
Samsung Brand Ambassador
Hi, Thank you for sharing your experience with connectivity on your Q80B TV. You might want to go through these steps to check your network connection: 1) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 2) If the wireless connection fails, connect the TV to the access point via a LAN cable. If the TV can connect to the Internet normally via the wired connection, there might be a problem with the access point. In this case, try using a different access point. 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. 5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. For further assistance or service, please contact us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
2022-07-27
2022-11-28
2022-11-26
2023-10-08
Samsung Support Team
Hello, thank you for your review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.
2022-10-05
2023-04-08
2022-10-05
2022-12-22
Calgary
Operations
So glad to hear you're enjoying your Samsung TV, 2Smiley4!
2022-10-25
2022-07-31
2022-11-24
Operations
Hi, thank you for reaching out. We're here to help. Could you please get in touch at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/)
2023-08-12
swansea
Samsung Support
Thanks for the five stars, Lee! We are delighted to see how much of an impression this TV has made on you! With such a stunning 4K display providing smooth, vivid and crisp images, you will feel like you're in the cinema every day of the week! ^CR at Samsung Support
2023-03-17
2022-08-21
2023-01-14
Portland, Oregon
Samsung Brand Ambassador
limelight55, We appreciate your feedback on connectivity, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your Q80B TV. You can check this by going to: Home > Menu > Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care I hope these tips help you enjoy your new product. You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
2023-04-26
Niagara
2022-11-22
2023-09-13
2022-08-23
2022-10-03
2022-10-30
Samsung Brand Ambassador
Hi, We appreciate your feedback on the sound quality of Samsung's Q80B TV. Your new TV features Intelligent Mode to optimize sound tailored to your environment, which includes features like Active Voice Amplifier (AVA) which further detects disturbances and enhances the on-screen voices for clear dialogue. Go to Home > Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings. Turn the options on or off to meet your needs: - Active Voice Amplifier is available only when the sound sensor of the TV is active and the sound output is set to TV Speaker, or a Samsung Soundbar interlinked with Adaptive Picture is connected. - Adaptive Sound+ provides optimized sound quality by analyzing the viewing space and the acoustic components of the content. - Adaptive Volume Automatically adjusts to a specific volume level while you are watching TV. Several Sound Modes are likewise available to meet your personal preferences: Settings > All Settings > Sound > Sound Mode You can also customize sound by going to: Settings > All Settings > Sound > Expert Settings If you’re hearing an audio delay across all sources/channels and you have a receiver, soundbar, or other speakers connected to your TV, you can access the Audio Delay settings to increase the audio delay. Go to: Menu > Settings > All Settings > Sound > Expert Settings > Digital Output Audio Delay Our 2022 TVs have an audio Pass-Through feature, which allows the audio signal to be sent out unprocessed to an external soundbar or receiver connected to the TV. The external device then processes the audio, thereby eliminating the added step of processing by the TV, which adds delay. On your TV, go to: Menu > Settings > All Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through Please also be sure you’re running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update. If you’ve tried these steps and your issue persists, please contact us for troubleshooting and a Support agent will gladly assist. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
2022-07-27
2022-08-23
2023-01-18
2022-10-05
2022-08-23
2022-10-05
2022-07-31
2022-10-09
2022-08-15
2022-10-29
2022-10-28
2022-10-11
2022-10-05
Samsung Brand Ambassador
LunaLoki2022, While we appreciate your feedback regarding the screen abnormalities you’re seeing on your Q80B TV, this is not what we’d like to hear! Please do try this troubleshooting step, as this may improve your image: Running a Picture Test This will display a high-definition picture that you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test If the issue continues to appear on all sources and the picture test, this will require service. For assistance in setting up a service appointment, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
2022-11-19
2022-12-17
2022-06-13
2022-06-05
2022-08-02
Sydney, Australia
2022-10-05
2022-05-20
2022-10-25
2022-06-18
2022-10-06
2023-01-22
Samsung Support
Thanks for the five-star review, Dan! It is a pleasure to read how impressed you are with the stunning display quality and wide range of apps available! with your new TV and soundbar combo, we know you will continue to be in awe of the cinematic quality when watching all your favourite sports, shows and films! Enjoy! ^CR at Samsung Support
2023-02-24
NEW MEXICO
Samsung Brand Ambassador
Blip, We appreciate your thoughts on Multi View, and I'm sorry to hear that your remote is not working as expected. For optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update. If updating didn't help, you may also want to reset your remote by pressing and holding Return and Enter (the center of the navigation pad) for more than 10 seconds. After performing this reset, you will need to pair the remote to the TV again. To pair, stand within 1 foot of your TV, and press the Return and Play/Pause buttons simultaneously for at least 5 seconds or until a message appears on your TV indicating that the remote is now connected. Please also check to see if your remote is charged. You can check remaining battery by going to: Settings > All Settings > General & Privacy > Power and Energy Saving > Available Remote Battery. If the issue persists, please do try reaching out to us again to further assist. You can call Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
2022-07-03
Oregon
2023-01-09
Marchand
2023-05-30
Lincolnshire
2022-10-04
Miami
2022-11-27
Operations
Hi there, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again.
2022-08-08
2022-11-27
Vancouver
Operations
Hi Nancy, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV!
2023-02-04
2022-09-05
2023-07-10
2022-08-15
2022-10-05
2022-07-25
Samsung Brand Ambassador
Hi SethGBR, We appreciate your review of Samsung's Q80B TV. So we can better understand the issues you're experiencing with dark colors and provide you with troubleshooting or image adjustment assistance, please reach out to Samsung Customer Support via the following options: 1) 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. 2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage. We look forward to hearing from you. ~ Samsung Specialist
2022-09-26
Operations
Hi Franksnyc. Unfortunately, your TV is out of warranty—but we may be able to help. Please get in touch with us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/)
2022-09-30
Montclair
2023-01-29
Samsung Brand Ambassador
DReeder, Thank you for sharing your thoughts on the picture quality of your Q80B TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update. If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode ...and select the mode that best fits your usage: 1) Standard: Is the default mode suitable for general viewing environments. 2) Movie: Is suitable for watching TV or movies in a dark room. 3) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to: Home > Menu > Settings > All Settings > Picture > Expert Settings to manually fine tune your image. For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist
2022-06-17
2022-08-08
2022-05-31
2022-10-25
2022-10-17
Vancouver
Operations
Thanks for bringing this to our attention, Perogy. Could you give us a call at 1-800-SAMSUNG or use the live chat on our website (www.samsung.com/ca/support)? We’d love to help, but will need a little more detail about the issue.
2022-10-05
2022-08-23
2022-10-03
2022-05-28
2022-10-05
2022-10-06
2022-08-23
2022-06-29
MATHER
2022-10-25
2022-10-06
2022-07-27
2022-07-23
2022-10-26
2022-08-23
2022-10-27
2022-06-01
2022-10-05
2022-07-27
2022-05-31
2022-10-26
2022-08-24
2022-08-08
2022-09-12
2022-07-19
2022-06-28
Samsung Brand Ambassador
Hi DebS, I'm very sorry to hear of the difficulties you're experiencing. If you're referring to the channel guide within the Samsung TV Plus app, please know you can access this guide within the app itself. - Access the pre-installed TV Plus app: Press HOME on your remote, then navigate to and select the APPS icon. - On the APPS page, search for the TV Plus app. - Once you're in the app, press DOWN on your remote's circular directional pad, and select Guide (located towards the top left of the screen). - From there, the Guide will appear with channel names, numbers, and current and upcoming content. I hope this tip helps improve your user experience. If you need more help, Samsung is here for you. Just call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Specialist
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