65" QN85B Neo QLED 4K Smart TV (2022)
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Highlights
Features
Neo QLED 4K Smart TV - QN85B
Greatness never ends, but evolves.
See how good TV can be, with QN85B Neo QLED TV. Quantum Matrix Technology powered by Quantum Mini LED backlighting joins with Quantum HDR 24x images and Wireless True Dolby Atmos, for a complete sound and vision experience.*
* Source content must be Dolby Atmos® enabled for Dolby Atmos® playback. Samsung define 'True Dolby Atmos' as featuring an upwards-firing directional speaker for three dimensional sound.
* 16 Years Global No.1 Source - Omdia , Jan 2022. Results are not an endorsement of Samsung. Any reliance on these results is at the third party’s own risk.
The unseen details in high dynamic range
Quantum HDR 24x
Watch your favourite films and shows in extraordinary detail. Quantum HDR 24x helps reveal what you might have missed in particularly dark or light scenes, making them pop with vivid, breathtaking colour.*
* The Range of Quantum HDR claims luminance based on internal testing standards and is subject to change according to viewing environment or specific conditions. Image simulated for illustrative purposes.
* The Range of Quantum HDR claims luminance based on internal testing standards and is subject to change according to viewing environment or specific conditions. Image simulated for illustrative purposes.
An incredible Dolby Atmos experience
Wireless True Dolby Atmos*
Lose yourself in the breathtaking realism of cinematic sound, right in your own home. Your Samsung TV features inbuilt up firing speakers and True Dolby Atmos support to deliver larger-than-life audio experiences.* In addition, your Samsung TV in a world first, can now wirelessly transmit the Dolby Atmos signal to your compatible Samsung Soundbar for a clean, easy and wonderfully immersive sound experience.
* Source content must be Dolby Atmos® enabled for Dolby Atmos® playback. Samsung define 'True Dolby Atmos' as featuring an upwards-firing directional speaker for three dimensional sound. Wireless Dolby Atmos compatible only for selected Samsung soundbars.
Unleash cinematic colour with Quantum Dot
QLED powered by Quantum Dot
Samsung QLED TV's Quantum Dot technology delivers a billion shades of colour and incredible contrast in a variety of lighting conditions - allowing you to discover details you haven’t before.
* Screen image simulated for illustrative purposes.
The TV that adapts to its surrounds
Intelligent Mode
Your Neo QLED TV knows how to help create an amazing entertainment experience. Intelligent Mode uses a combination of smart sensors to fine-tune the audio, picture and brightness so that the action looks and sounds incredible.*
* Picture and sound quality of upscaled content will vary depending on quality and resolution of source content. Performance may vary depending on installation environment and surroundings.
Upgrade your content
AI Upscaling
Thanks to the power of AI upscaling, your TV is designed to upgrade your favourite content to 4K resolution. By helping to restore lost details, refine picture quality and reduce image noise, it can make whatever you're watching look as good as possible.*
* Picture quality of upscaled content will vary depending on quality and resolution of source content.Experience audio in action
Object & Voice Tracking Sound (OTS)
From epic car chases to your favourite character whispering 'I love you', you’ll always experience the centre of the action thanks to Samsung’s ground breaking object and voice tracking technology. Dedicated up-firing speakers follow every voice and every motion on screen to bring amazing audio into your home.*
* The quality of sound effects may vary depending on the source content, installation and environmental characteristics (e.g. ceiling).Clarity in motion
Motion Rate 200
Keep up with fast-paced sports and action movies. Samsung’s Motion Rate 200 helps you experience smooth, clear motion through the most dynamic of scenes.
Easy control, greener future
Advanced SolarCell One Remote
Easily control all of your compatible devices with Samsung’s Advanced SolarCell One Remote and get quick access to things like Netflix, YouTube, gaming consoles or a Soundbar with Smart Hub.* And now, the SolarCell One Remote is partially made with recycled plastic** and can be powered by indoor lights. It is even smart enough to harvest power from radio frequencies generated by Wi-Fi routers in your home, so you'll never need disposable batteries again.
* Compatible only with selected devices. Please see samsung.com/au/tvs/smart-tv/one-remote . Internet required. Data and subscription charges may apply. Apps may be subject to change.
** Our One Remote Control contains about 24% recycled content.
* Compatible only with selected devices. Please see samsung.com/au/tvs/smart-tv/one-remote . Internet required. Data and subscription charges may apply. Apps may be subject to change.
** Our One Remote Control contains about 24% recycled content.
Simple and seamless
Smart Connectivity
Samsung Smart Connectivity delivers a simple yet powerful smart TV experience. Connect compatible devices or tap into your favourite games, apps, and services.* Continue your current binge or explore what’s new and on now. It’s the best of everything, all from your home screen.
* Internet required. Data and subscription charges may apply. Apps may be subject to change without notice. Available on Samsung 2022 TVs.
Samsung Smart TV meets the Apple TV app
Watch award-winning Apple Original series and films from Apple TV+. The premium channels you want. Thousands of movies to buy or rent. It’s all expertly curated on the Apple TV app on your Samsung Smart TV. *
* Subscription required for Apple TV+. Internet required. Apple and Apple TV are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
* Subscription required for Apple TV+. Internet required. Apple and Apple TV are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
The power of voice
Built-in Voice Assistant
You can ask either Bixby or Alexa to play your favourite content, get answers, and even control your TV and other compatible connected devices - all by using your voice.*
* Content services are subject to change without notice. Voice commands recognise English, French, Spanish, German, Italian, Chinese and Korean. Not all accents, dialects and expressions recognised. Supported languages may differ between Bixby and Alexa. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
* Connected devices must be WiFi enabled and compatible with Bixby, or Alexa and their relevant apps. Internet connection and SmartThings app required. Data usage and subscription fees may apply. Limited commands may be supported.
* Content services are subject to change without notice. Voice commands recognise English, French, Spanish, German, Italian, Chinese and Korean. Not all accents, dialects and expressions recognised. Supported languages may differ between Bixby and Alexa. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
* Connected devices must be WiFi enabled and compatible with Bixby, or Alexa and their relevant apps. Internet connection and SmartThings app required. Data usage and subscription fees may apply. Limited commands may be supported.
Synchronised sound from your TV and Soundbar*
Q-Symphony
Experience groundbreaking audio from Q-Symphony, which synchronises sound between your TV and compatible Samsung Q-Series Home Theatre Soundbar. Discover truly immersive surround sound that helps put you right in the middle of the action.*
Match your QN85B with the Q-Series Home Theatre Soundbar Q930B.
* Feature available on BU8000, QLED and Neo QLED 2022 TVs when used with a Samsung Q-Series Soundbar. Soundbars sold separately. Audio quality varies based on source content, installation and environmental characteristics (e.g. ceiling).
* Feature available on BU8000, QLED and Neo QLED 2022 TVs when used with a Samsung Q-Series Soundbar. Soundbars sold separately. Audio quality varies based on source content, installation and environmental characteristics (e.g. ceiling).
Take your gaming to the next level
Advanced Game Mode
Enjoy the ultimate gaming advantage, with features and settings that help make your TV and compatible console an unbeatable team.
See deep into the shadows, move fast, take control of the action, and perform at your peak.
No console? No problem
Xbox Game Pass
Stream Xbox games straight to your Samsung TV. Xbox Game Pass app is now available on Samsung 2022 TVs, all you need is a controller.* Enjoy over 100 blockbuster games such as Halo, Minecraft and Forza – victory is yours.
* Available on 2022 Samsung Smart TVs. Internet connection, Xbox Game Pass Ultimate subscription and compatible controller required.
* Available on 2022 Samsung Smart TVs. Internet connection, Xbox Game Pass Ultimate subscription and compatible controller required.
Sound for your space
SpaceFit Sound
Enjoy tailored TV sound, for audio that suits your listening space. By testing room reverberations, SpaceFit Sound helps ensure your TV is always delivering an immersive performance.*
*Audio quality varies based on source content, installation and environmental characteristics (e.g. ceiling).
*Audio quality varies based on source content, installation and environmental characteristics (e.g. ceiling).
The Intelligence behind the beauty
Neo Quantum Processor 4K
Behind the Neo QLED TV's awesome picture quality and performance is the powerful Neo Quantum Processor 4K. Responsible for features such as colour tone mapping and image upscaling, it helps ensure your screen delivers movies and shows in incredible detail, for a truly brilliant viewing experience.*
* Viewing experience may vary according to the type of content, format and source. Upscaling may not apply to PC connection and Game Mode. Image simulated for illustrative purposes.
Never miss a thing
Freeview
Find out what’s on now, next or over the next 7 days with the easy-to-use TV guide. Looking for your favourite show? Use Search for quick access to on-demand programs from ABC iView, SBS On Demand, 7+, 9Now and 10 Play. All in one place, all for free.*
*Freeview uses HbbTV technology which combines broadcast and broadband. Internet connection is required. Data usage charges and conditions apply. Screen images simulated for illustration purposes only.
*Freeview uses HbbTV technology which combines broadcast and broadband. Internet connection is required. Data usage charges and conditions apply. Screen images simulated for illustration purposes only.
Free TV, no strings attached*
Samsung TV Plus
Enjoy free live streaming TV with Samsung TV Plus.* Choose from a variety of channels offering content for all interests that are currently in trend.
*Internet connection required. Available content subject to change.
*Internet connection required. Available content subject to change.
Hangs beautifully on the wall, with virtually no gap
Slim Fit Wall Mount (Sold Separately)
Slim Fit Wall-Mount accessory (sold separately) helps your TV to hang beautifully on the wall, leaving minimal space between.* Gorgeous from all angles, your TV can fit elegantly into your living room.
* The gap may differ based on the installation and wall type. Compatible with 43-85” 2022 Samsung Q Series (except Q80B) and Crystal UHD series.
* The gap may differ based on the installation and wall type. Compatible with 43-85” 2022 Samsung Q Series (except Q80B) and Crystal UHD series.
Out of the box thinking
Eco-Packaging
Samsung Eco packaging is not like usual packaging. It comes with easy-to-follow DIY instructions on how to transform the cardboard into a standalone shelf, a table or even a cat house.
Specifications
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Display
65"
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Series
8
-
8
-
Screen Size
65"
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Resolution
3,840 x 2,160
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Picture Engine
Neo Quantum Processor 4K
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One Billion Colour
Yes
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PQI (Picture Quality Index)
4300
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HDR (High Dynamic Range)
Quantum HDR 24x
-
HDR 10+
Yes (ADAPTIVE/ GAMING)
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Picture Upscale
Yes
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HLG (Hybrid Log Gamma)
Yes
-
Contrast
Quantum MatrixTechnology
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Colour
100% Colour Volume with Quantum Dot
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Viewing Angle
Wide Viewing Angle
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Brightness/Colour Detection
Brightness/Color Detection
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Micro Dimming
Supreme UHD Dimming
-
Contrast Enhancer
Real Depth Enhancer
-
Auto Motion Plus
Yes
-
Film Mode
Yes
-
Filmmaker Mode
Yes
-
Dolby Digital Plus
MS12 5.1ch
-
Object Tracking Sound
OTS
-
Q-Symphony
Yes
-
Sound Output (RMS)
60W
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Speaker Type
2.2.2CH
-
Woofer
Yes
-
Bluetooth Audio
Yes
-
Active Voice Amplifier
Yes
-
Adaptive Sound
Adaptive Sound+
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Samsung SMART TV
Smart
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Operating System
Tizen™
-
Bixby
US English, UK English, India English, Korean, French, German, Italian, Spanish, BR Portuguese (features vary by language)
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Far-Field Voice Interaction
Yes
-
Multi Voice Assistant
Yes
-
Works with Google Assistant
Yes
-
Works With Amazon Alexa
Yes
-
Samsung TV Plus
Yes
-
Web Browser
Yes
-
SmartThings App Support
Yes
-
SmartThings Hub / Matter Hub / IoT-Sensor Functionality / Quick Remote
Yes
-
TV to Mobile - Mirroring
Yes
-
Mobile to TV - Mirroring, DLNA
Yes
-
TV Initiate Mirroring
Yes
-
Tap View
Yes
-
Video Communication
Google Meet
-
Multi-View
upto 2 videos
-
Mobile Camera Support
Yes
-
360 Video Player
Yes
-
360 Camera Support
Yes
-
Bluetooth Low Energy
Yes
-
WiFi Direct
Yes
-
TV Sound to Mobile
Yes
-
Sound Mirroring
Yes
-
Wireless Dex
Yes
-
Web Service
Microsoft 365
-
Analog Clean View
Yes
-
Auto Game Mode (ALLM)
Yes
-
Game Motion Plus
Yes
-
Dynamic Black EQ
Yes
-
Surround Sound
Yes
-
Ultra Wide Game View
Yes
-
FreeSync
FreeSync Premium Pro
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Digital Broadcasting
DVB-T(T2 Ready)
-
Analog Tuner
Yes
-
Data Broadcasting
HbbTV 2.0.3
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HDMI
4
-
USB
2
-
Ethernet (LAN)
Yes
-
Digital Audio Out (Optical)
1
-
RF In (Terrestrial / Cable input / Satellite input)
1/0/0
-
HDMI A / Return Ch. Support
Yes
-
eARC
Yes
-
HDMI Quick Switch
Yes
-
Wi-Fi
Yes (WiFi5)
-
Bluetooth
Yes (BT5.2)
-
Anynet+ (HDMI-CEC)
Yes
-
Design
Boldness
-
Bezel Type
4 Bezel-less
-
Slim Type
Flat look
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Front Colour
BRIGHT SILVER
-
Stand Type
HEXAGON PLATE
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Stand Colour
BRIGHT SILVER
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Auto Channel Search
Yes
-
Caption (Subtitle)
Yes
-
Connect Share™ (HDD)
Yes
-
ConnectShare™ (USB 2.0)
Yes
-
EPG
Yes
-
Extended PVR
Yes
-
OSD Language
Local Languages
-
BT HID Built-in
Yes
-
USB HID Support
Yes
-
Teletext (TTX)
Yes
-
Time Shift
Yes
-
IPv6 Support
Yes
-
MBR Support
Yes
-
Voice Guide
AU English, China Chinese, Korean, France French, Italian, German, Spain Spanish
-
Learn TV Remote / Learn Menu Screen
UK English, French, Spanish
-
Others
Enlarge / High Contrast / Multi-output Audio / SeeColors / Color Inversion / Grayscale / Sign Language Zoom / Slow Button Repeat / Graphic Zoom / Picture Off
-
Eco Sensor
Yes
-
Power Supply
AC220-240V 50/60Hz
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Power Consumption (Max)
245 W
-
Energy Efficiency Class
4
-
Power Consumption (Stand-by)
0.5 W
-
Power Consumption (Typical)
158.0 W
-
Yearly Power Consumption (EU standard)
580 kWh
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Auto Power Off
Yes
-
Package Size (WxHxD)
1621 x 947 x 189 mm
-
Set Size with Stand (WxHxD)
1446.3 x 891.1 x 285.7 mm
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Set Size without Stand (WxHxD)
1446.3 x 828.7 x 26.9 mm
-
Stand (Basic) (WxD)
390.0 x 285.7 mm
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VESA Spec
400 x 300 mm
-
Package Weight
35.2 kg
-
Set Weight with Stand
27.3 kg
-
Set Weight without Stand
23.7 kg
-
Remote Controller Model
TM2280E
-
Samsung Smart Control (Included)
Yes
-
Slim Fit Wall-mount Support
Yes
-
Studio Stand Support
Yes
-
VESA Wall Mount Support
Yes
-
User Manual
Yes
-
E-Manual
Yes
-
Power Cable
Yes
Reviews
65" QN85B Neo QLED 4K Smart TV (2022)
- The product offers excellent picture quality, vibrant colors, and impressive performance, providing a great visual experience for various content.
- Many users praise the clarity, brightness, and ease of use of the smart features and user interface.
- However, some customers have reported technical issues such as dead pixels, connectivity problems, and software/remote control malfunctions, with inconsistent after-sales support.
Filters
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
Filters
631 Reviews
2023-04-07
2022-10-06
2022-10-05
2022-08-10
Samsung Brand Ambassador
Hi there, I'm sorry to hear you're experiencing issues with the Hulu app on your QN85B TV. If your app is freezing, not loading, or crashing, you can try cold booting your TV by holding down the power button on your remote for 5+ sec until the TV turns off and on again, deleting and downloading the apps again, and completing full reset of Smart Hub to correct the issue. Please also check that your TV is running the latest firmware version. Go to: Settings > Support > Software Update. If you're still having an issue with the app after completing a cold boot and Smart Hub reset, reach out to the app developer to see if they are aware of the issue. Many times, a fix is likely to be available soon. If you need further assistance or have any questions, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist
2022-07-10
2025-02-04
2022-10-25
2022-08-23
Samsung Brand Ambassador
LighTBright, We appreciate you sharing details of the dimming issue you’ve experienced on your QN85B TV. Please try disabling some of the TV's energy efficiency functions, as these will automatically adjust your picture and may cause your screen to appear brighter or darker than preferred. Check to see if Contrast Enhancer has been enabled. This setting automatically adjusts your TV's brightness so the difference between bright and dark areas is not excessive. Go to: Home > Menu > Settings > All Settings > Picture > Expert Settings > Contrast Enhancer If Contrast Enhancer hasn’t been enabled, please see if Brightness Optimization, Brightness Reduction, or Motion Lighting have been enabled and disable them. - Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > turn off Brightness Optimization, Brightness Reduction, and Motion Lighting Please also be sure your TV’s firmware is up to date with the latest version. You can check this by going to: Home > Menu > Settings > Support > Software Update > Update Now I hope these tips help. Should you need further assistance, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist
2022-06-04
2023-01-12
2022-07-27
2022-10-05
2022-11-20
2022-06-26
Australia
2023-04-01
2022-05-03
cumming
2022-07-24
2022-07-29
Samsung Brand Ambassador
LockNStep, While your QN85B TV may currently default to Samsung’s TV Plus app, please know you can choose what your TV does when you turn it on by going to Menu > Settings > All Settings > General & Privacy > Start Screen Option > Autorun Smart Hub 1) Enabling Autorun Smart Hub automatically launches the Smart Hub when the TV is turned on. Navigate to this option to enable or disable the feature. 2) If Autorun Last App is set to on, the last used app is automatically run when you turn on the TV. You can turn this function on or off by pressing the Select button in the current menu. If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Specialist
2022-08-14
2022-10-06
Samsung Brand Ambassador
BooBoo, I’m sorry to hear you’re not fully satisfied with the QN85B TV’s picture quality. If the image is too dim, please try disabling some of the TV's energy efficiency functions, as these will automatically adjust your picture and may cause your screen to appear brighter or darker than preferred. Go to: Home > Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > turn off Brightness Optimization, Brightness Reduction, and Motion Lighting You may also want to try adjusting image settings to improve your picture. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode 1) Standard: Is the default mode suitable for general viewing environments. 2) Movie: Is suitable for watching TV or movies in a dark room. 3) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also customize the brightness level of your screen between 0 – 50 to your preference. Go to: Home > Menu > Settings > All Settings > Picture > Expert Settings Please also make sure you’ve got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update > Update Now So that we can better understand and assist with the HDMI connection issue you're experiencing, please call Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist
2023-02-16
2022-07-08
2022-05-12
Newport news
2022-07-28
2022-08-14
2023-04-01
2022-12-21
2023-02-27
2022-10-05
2022-05-05
Laramie WY
2023-04-03
2022-10-14
Laramie
2022-05-31
2022-10-06
2022-07-31
2022-08-10
2022-08-03
Samsung Brand Ambassador
Hi there, It’s unfortunate to hear your QN85B TV is turning on by itself. Please try a few troubleshooting steps that may help solve the issue: 1. Unplug the TV from the wall outlet or surge protector and leave it unplugged for 30 seconds. 2. Check the power cord to see if there is any visible damage. 3. Plug the TV power cord back into the wall outlet. If you were using a surge protector, bypass it for now and use a wall outlet. 4. Disable the Power On with Mobile option. TVs that can connect to SmartThings can be turned on using compatible devices, sometimes automatically. However, if abnormal "power on" signals are sent through the wireless network, they will trigger this function and make the TV turn on. If you do not want this function, navigate to Menu > Settings > All Settings > Connection > Network > Expert Settings > Power On with Mobile, and turn the setting off. 5. Please also make sure your TV's firmware is up to date with version 1303.2, as this includes performance improvements. You can check this by going to: Home > Menu > Settings > Support > Software Update. You might also want to go through these steps to check your network connection: 1) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 2) If the wireless connection fails, connect the TV to the access point via a LAN cable. If the TV can connect to the Internet normally via the wired connection, there might be a problem with the access point. In this case, try using a different access point. 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. I hope this helps you enjoy your new product. If you need further help, please call Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
2022-07-25
2022-10-25
2023-04-30
Sherman Oaks, CA
2022-10-05
2022-08-23
Samsung Brand Ambassador
123456, We appreciate you sharing details of the intermittent beeping you're hearing when powering on your QN85B TV and Samsung Soundbar. Please give us the opportunity to look into this for you so we can provide additional settings adjustments or troubleshooting assistance. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info We look forward to hearing from you. ~ Samsung Specialist
2022-10-25
2022-06-08
Dacula
2022-07-26
2022-07-27
2023-01-03
Florida
Samsung Brand Ambassador
mrz80, Thank you for choosing Samsung's QN85B TV and for your review. Your feedback on the supported audio outputs is appreciated and will be shared with our internal teams. Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
2023-01-10
2023-05-29
Peoria, AZ
2023-01-19
2023-03-01
2022-10-25
2022-10-25
Samsung Brand Ambassador
ConnectedFam, I'm sorry to hear of the difficulties you're experiencing when navigating the QN85B TV's interface. Redesigned in 2022, Next Home pulls opens a separate menu that is easier to see and navigate. The sidebar is broken down into multiple sections, categorizing different features and settings in a streamlined design. To open Next Home, just press the Home button on your remote. The following tabs will be available: 1. Privacy Choices: Review your TV’s Terms & Conditions, Privacy Policy, and Privacy Center 2. Search: Instead of browsing content aimlessly, you can search for specific movies or shows by typing out keywords in the search bar at the top or saying a command using your remote. Your recent Search History and Popular searches will appear on this page as well. 3. Ambient Mode: Access Ambient Mode settings to customize your TV’s screen when it isn’t being used. You can make your TV display a relaxing photo, a picturesque image, or a funky background to keep things interesting. And if you’re into NFT artwork, Ambient Mode now has an entire NFT section with content from the Nifty Gateway marketplace! 4. Gaming Hub: Run out of console games to play? Check out the new Gaming Hub, a discovery platform that includes games you can stream right on your TV! Browse new releases, indie gems, or simply go back to that one game you can't put down. There are also multiple playing options, so the possibilities are endless. 5. Media: Your hub for all things entertainment. Available streaming apps will display at the top of the screen, such as Netflix, Samsung TV Plus, and more. Next Home will learn your viewing patterns over time and suggest movies and shows based on what you like. 6. Menu: The Menu tab lets you access Settings and Connected Devices. From here, you can access or change most settings on your TV. And of course, you can manage any devices you’ve previously connected or would like to pair. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
2022-10-25
2022-05-11
Huntsville
Samsung Brand Ambassador
Hi Mehrdad2, It's great to hear that setup was a breeze, and that you're enjoying the QN85B TV's picture and sound quality! We appreciate your feedback on the remote response time as well, and we ask that you please ensure your TV's firmware is up to date with version 1205.0 which includes updates to improve response time. You can check this by going to: Home > Menu > Settings > Support > Software Update > Update Now If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Specialist
2022-07-27
2022-08-23
2023-02-02
2022-11-04
2022-07-19
2022-10-30
2024-10-05
2022-10-26
2022-08-03
2022-08-12
2022-10-26
2022-08-23
2022-07-19
2022-08-23
2022-08-23
2022-10-06
2022-07-27
2023-02-24
2022-08-01
Samsung Brand Ambassador
HpHolth0, I'm sorry to hear of the difficulties you've faced with Samsung's QN85B TV. Please know that while Samsung TVs do not have built-in Chromecast, you can screen mirror via the SmartThings app. Here are the steps to set this up: 1) Turn on your TV. Then, on your phone, open the SmartThings app. 2) Tap the Device tab, tap the Home icon, and then select the location where you'd like to add the TV. Tap Add (the plus sign), and then tap Add device. 3) Under the "By device type" tab, tap TV, and then tap Samsung. 4) Tap TV again, and then tap Start. Select a location and room, and then tap Next. 5) From here, select your desired TV from the list of available devices. 6) Use the remote to select OK on the TV screen. 7) Once the TV has been added, use the SmartThings app on your phone to rename it, and then tap Done. Please also know you can quickly access Device Care within your TV's settings by pressing the Settings/Number/Color button (below the power button) on your remote. 1. Press the Settings/Number/Color button on your remote. 2. Press the UP directional button on your remote. When you press this button, the Settings menu/Virtual number pad/Color pad are displayed. 3. From the Settings menu, you can quickly set the options of your frequently used functions. For advanced settings, select All Settings. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
2023-02-08
2022-07-14
Melbourne
2022-09-22
2022-07-28
2022-09-27
2022-10-18
2023-03-08
2023-01-24
New York
2023-03-06
2022-12-02
2023-03-29
2022-06-08
Yonkers
Samsung Brand Ambassador
Hi Mguzman2, It's great to hear you're enjoying the picture and sound quality upgrade with your 65" QN85B TV, and we appreciate you sharing your experience with the remote not working properly. If you press any key on the remote and the LED indicator at the top of your remote stays on for about 3 seconds rather than blinking, please try the following steps to reset your remote: 1) Long press the RETURN key and ENTER key together for about 10 seconds if your remote was once paired already with the TV, you do not need to re-pair it again. However, if it was not paired with the TV, pairing must be done after the reset. 2) The RETURN key is on the left side of your remote and looks like a curved, backwards pointing arrow. 3) The ENTER key is the button in the center of your directional ring. If you're still experiencing issues, please know we're here to help! You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Specialist
2022-10-26
Samsung Brand Ambassador
webcatcher, Thank you for sharing your thoughts on the picture quality of your QN85B TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update. If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode ...and select the mode that best fits your usage: 1) Standard: Is the default mode suitable for general viewing environments. 2) Movie: Is suitable for watching TV or movies in a dark room. 3) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to: Menu > Settings > All Settings > Picture > Expert Settings and configure the TV settings to your taste with functions such as Brightness, Contrast, Sharpness, Color, Tint (G/R), and many more. If you would like further assistance with settings adjustments or have any questions, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
2022-10-06
Samsung Brand Ambassador
tdawg1181, We appreciate your feedback on your QN85B TV’s picture quality. For optimal motion image performance, please know you can further adjust the picture clarity setting by going to: Menu > Settings > All Settings > Picture > Expert Settings > Picture Clarity Settings - Off: Picture Clarity Settings will always be off - Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched - Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction. Should you need further assistance with features or other product usage, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
2022-07-22
2023-07-08
2022-07-27
2023-03-28
Samsung Support
We are pleased to see that you think the 55" QN85B Smart TV is incredible with great picture and sound quality. Our engineers packed this fantastic TV with the greatest and latest features to make sure that you can enjoy everything you love with the best quality, performance and smartness. We would like to confirm that, if no aerial is connected to the TV while the TV itself is being set up, and the option to not enable Freeview is chosen, then Freeview (Terrestrial Channels) won't be visible or available. If you are referring to the Samsung TV Plus service specifically, we are afraid this cannot be removed completely. Nevertheless, you will still be able to delete specific channels you would like not to see the content of by heading to: Channel List (CH List button on standard remote) > Select TV Plus and delete all channels you are not interested in. We will also make sure to take your feedback on board so we can use it to improve our future technology and amaze you with our future products. ^CL at Samsung Support
2022-05-31
2022-07-08
2022-07-27
Samsung Brand Ambassador
MrtuseSKTV, Thank you for sharing your feedback regarding the speed of your streaming apps. Please do ensure your TV's firmware is up to date with version 1303.2 which includes various performance updates. You can check this by going to: Home > Menu > Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care I hope these tips help you enjoy your new product. You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
2023-05-04
Indianapolis, IN
2022-10-25
2022-10-05
2022-07-08
2022-07-28
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² Viewing experience may vary according to the type of content, format and source. Upscaling may not apply to all sources and modes including PC souces and Game Mode.
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