Gas Freestanding Range Fan Convection | Air Fry 6.0 cu.ft.
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Highlights
Features
Premium look, solid durability
Premium Stainless Design
Give your kitchen a modern look. The oven's frame is made of stainless steel with flat and narrow bezels to keep the oven looking sleek and stylish while the solid metal edges provide added durability.
Enjoy better, crispy fried food
Air Fry
Enjoy better fried food with the Air Fry feature. With the purchase of an optional Air Fry tray, the hot air circulation envelops the food placed on the tray. It’s the ideal way to cook fried food as it eliminates excess fat, but everything is still crispy and brown outside and juicy inside.
* Air Fry tray sold separately
Even and thorough oven cooking or baking
Fan Convection
Save time and cook food more evenly with a Fan Convection system. A fan distributes heat all around the oven and keeps the temperature constant so dishes are cooked quickly and thoroughly.
Powerful heat and precise control
18K BTU Double Burner
Cook dishes quickly and evenly using the powerful heat and precise control of the 18K Double Burner with two independent heating elements. It can rapidly go to a high heat for searing meat, like a steak, and boiling water in a flash. Or you can turn it down to a gentle simmer, which is ideal for melting chocolate or heating milk.
Cook more in the large oven space
Large Capacity Oven
Create more or large dishes with a huge 6.0 cu. ft. capacity oven. You can prepare multiple dishes at once, or easily cook large items.
Simply Smarter Way to Cook
Wi-Fi Connectivity & Voice Control
Save time and do more with Wi-Fi Connectivity. Control the oven with your voice using a voice assistant¹, such as Samsung Bixby, Amazon Alexa or Google Assistant². Or simply monitor and control the oven using the SmartThings App³.
¹ A Wi-Fi connection is required
² Bixby is Samsung’s brand of artificial intelligence (AI) / Internet of Things (IoT) voice assistant. A Samsung Account is required. Amazon Alexa and Google Assistant are sold separately.
³ Available on Android and iOS devices. A Wi-Fi connection and a Samsung Account are required.
Seamless and stress-free cooking experience
SmartThings Cooking
Make your kitchen experience less stressful. SmartThings Cooking¹ saves time and makes cooking more seamless. It can recommend personalised recipes, generate weekly meal plans, and you can even control your appliances using recipe instructions.
¹Available on Android and iOS devices. A Wi-Fi connection and a Samsung Account are required.
¹Available on Android and iOS devices. A Wi-Fi connection and a Samsung Account are required.
No fingerprint marks or smudges
Fingerprint Resistant Finish
Make sure your oven looks spotlessly clean. A special Fingerprint Resistant Finish prevents surfaces from becoming covered in unsightly fingerprints and other marks and smudges.
Branded In-home Repair Service
More choice and flexibility service repair options.
Samsung Certified Technicians will set up a service time around your available schedule. Our skilled, experienced, and trained technicians will examine and repair your appliance in the comfort and safety of your home. Samsung’s Branded Technicians will arrive at your home with the appropriate PPE equipment, respectfully disinfecting your appliance before and after repairs and ultimately providing you with excellent customer service.
Learn more
To schedule a Branded In-home Repair, contact us via Chat, text WECARE (932 273), or call 1-800-SAMSUNG, to schedule an appointment.
* Samsung Branded In-home service is currently available in Montreal, Toronto, Cambridge, London, Windsor, and Vancouver with plans to expand into Edmonton, Calgary, Ottawa, and Winnipeg later in 2022.
* Samsung Branded In-home service is currently available in Montreal, Toronto, Cambridge, London, Windsor, and Vancouver with plans to expand into Edmonton, Calgary, Ottawa, and Winnipeg later in 2022.
Specifications
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Installation Type
Freestanding
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Oven Colour
Stainless Steel
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Number of Burner
5 EA
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Net Size (W x H x D) (inch/mm)
761 x 1195.5 x 728.6 mm
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Installation Type
Freestanding
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Oven Capacity
6.0 cu.ft
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Drawer Capacity
0.9 cu.ft
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Oven Colour
Stainless Steel
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Control Type (Oven)
Touch
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Control Type (Cooktop)
Knob
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Display Type
LED
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LED Color
Ice Blue
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Door Type
Single Door (2 STSS Layers)
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Soft Closing Door
No
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Air Fry
Yes
-
Self Clean
Yes
-
Steam Clean
No
-
Wi-Fi Connection
Yes
-
Keep Warm
Yes
-
Clock
Yes
-
Numeric Pad
Yes
-
Kitchen Timer
Yes
-
Child Safety Lock
Yes
-
Hidden Bake Element
No
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Interior Light (Position)
1 Incandescent 40W (Back)
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Light (Lamp) On/Off
Yes
-
Sound on/off
Yes
-
Setting (Clock System Option (12H/24H))
No
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Delay Start
Yes
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Sabbath Mode
Yes
-
Type
NG / PG
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Cooktop Frame
Black Pocelin
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Number of Burner
5 EA
-
Total Power
59.5K
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Burner 1
18K - Right/Front
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Burner 2
17K - Left/Front
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Burner 3
5K - Right/Rear
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Burner 4
9.5K - Left/Rear
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Burner 5
10K - Center
-
Burner Cap
5
-
Center Oval
Yes
-
Sealed Burner
Yes
-
Grate
Edge-to-Edge
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Convection
Fan Convection
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Bake (Single)
175°F (80°C) - 550°F (285°C)
-
Variable Broil (Low-High) (Single)
Hi / Low
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Convection Bake (Single)
175°F (80°C) - 550°F (285°C)
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Convection Roast (Single)
175°F (80°C) - 550°F (285°C)
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Bake Element
18K
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Broil Element
13.5K
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Type
Storage
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Rail
No
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Net Size (W x H x D) (mm)
761 x 1195.5 x 728.6 mm
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Net Size (W x H x D) (inches)
29.97 x 46.33-47.07 x 28.69 inch
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Net Weight (kg)
83.9 kg (185 lbs)
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Shipping Weight
94.6 kg
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Number of Rack Positions
7
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Air Fry Tray
No
-
Broil Rack
No
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Wire Rack (EA)
2
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Meat Probe
No
-
Griddle
Yes
-
WOK grate
No
-
Anti-Tip Device
Yes
-
Smart Divider
No
-
WiFi Embedded
Yes
-
SmartThings App Support
Yes
Reviews
Gas Freestanding Range Fan Convection | Air Fry 6.0 cu.ft.
- Customers praise the air fryer function and versatile cooking modes for delivering outstanding, consistent results
- Many highlight remote preheating and app-controlled burners as convenient, especially for families with children
- Reviewers commend the sleek design, intuitive controls, and premium build quality that enhance kitchens
- Most find the large oven capacity and multiple burner sizes ideal for diverse meal preparation
- A few report serious technical failures including temperature control issues and error codes after short use
Filters
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
Filters
1,895 Reviews
2023-05-02
Newark DE
Samsung Customer Care
Good day, Let's get you the details for possible improvements with this Samsung range. Keeping your range clean requires extra attention. The best way to maintain an electric range and prevent stain buildup is to clean spills immediately. Please turn to pages 39-43 of the ranges user manual for cleaning: https://downloadcenter.samsung.com/content/UM/202103/20210308173729692/NX58K7850SS_AA_AC_DG68-00787A-08_EN.pdf For additional reference, you can watch this youtube video for a visual walkthrough on how to clean your Samsung electrical range (Start time: 0:00 and end time 1:44): https://www.youtube.com/watch?v=pCLkUo4ns6w Should you need support in the future, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1145755046, to help our team pull up your information when you message us. Have a great day. -John
2021-08-20
GRIFFIN
Samsung Care
Preheating your range with a push of a button from your phone is really convenient. Thank you for sharing your feedback with us. ^Pat
2022-01-11
Groton, NY
2023-04-03
Southern KY
2021-07-13
Minneapolis, MN
2021-08-26
Volo
Samsung Care
We're happy to hear this! Thank you for your review. ^Pat
2024-02-02
2025-10-29
Camas, WA
2022-12-01
Carneys Point, NJ
2024-03-17
SEA Care
Hi Cate, We want you to have a better range experience. Let us help you with the unit. Please follow the steps below to help you with the range. Self Clean or other buttons do not light up or respond, or panel is locked on Samsung oven. https://www.samsung.com/us/support/troubleshooting/TSG01110126/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146963895 to help our team pull up your information. Have a great day. ^Aloe
2023-09-27
Kona, Hawaii
SEA Care
Hi there, I totally understand what you're dealing with. Let's get this taken care of right away. Please browse this link for tips to rectify the control panel's performance. The control panel does not respond: https://www.samsung.com/us/support/troubleshooting/TSG01110126/ I have shared the user manual to disable the oven lock function. Kindly turn to page 28 for reference: User manual: https://downloadcenter.samsung.com/content/UM/202212/20221230142421957/NE63A6511_AA_01_EN_MES_CFR.pdf To learn more about the range's warranty coverage, kindly check out this link below: https://www.samsung.com/us/support/service/warranty/NE63A6511SS/AA/ We would love to speak to you directly to gather more information about your range for better assistance. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146347582, to help our team pull up your information. Have a great day! ^Chrystel
2025-06-19
Tennessee
2023-07-28
Customer care
Greetings, We completely understand how this experience affected you. Let's get you assisted right away. Here's a link to help you check your oven's performance and maintain its heat. Please choose the scenario that fits your situation and follow the instruction to get the best results. Oven temperature issue: https://www.samsung.com/us/support/troubleshooting/TSG01204529/ Should you need more assistance with the range oven, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146090373) to help our team pull up your information when you message us. Have a great day. -Ernest-
2021-08-26
Morning View
Samsung Care
That is awesome news! Happy you are making great meals and enjoying the air fryer! ^Pat
2022-10-27
Butler PA
2021-08-26
Rocklin
Samsung Care
Thank you for sharing these images. It looks great! ^Pat
2021-07-28
Knoxville
Samsung Care
We're are growing everyday to bring our customers high quality products. Thank you for your review! ^Pat
2021-11-01
NY
samsungcare
We're glad you took the time to leave this feedback for us. Samsung appreciates you being a customer. ^Pat
2021-08-25
Canton
Samsung Care
I'm happy you are enjoying cooking on the range! ^Pat
2021-08-26
Canton
Samsung Care
Thank you for your feedback. Maybe we can think of other ways to handle the griddle. We appreciate being an important part of Samsung. ^Pat
2023-09-05
Kansas City, KS
2023-09-19
Brownsville Tennessee
2021-09-17
Eugene, Oregon
2022-12-11
Louisville, KY
2021-07-26
Bluffton
Samsung Care
Thank you for joining the Samsung Family. We hope you continue to enjoy your range! ^Pat
2022-10-26
San Antonio,Tx
2022-01-04
Chicago
2022-10-27
Indiana
2021-12-13
Bluffton
2022-03-17
2024-08-16
2021-07-26
Garden Grove
Samsung Care
That is so awesome to hear! We really hope you get a passion for cooking. Thank you for sharing this with us! ^Pat
2023-10-04
Los Ángeles California
2025-01-18
2025-09-15
Winder, Ga
2025-04-28
North Dakota
2025-10-06
Clarksville TN
2022-11-20
Boston, MA
Samsung Care
We're glad that you brought this up, Lama! We'll be happy to assist you with this. Below is a guide on how to properly clean the Samsung oven: https://www.samsung.com/us/support/answer/ANS00049011/ Cleaning and maintaining the glass cooktop: https://www.samsung.com/us/support/answer/ANS00060833/ https://www.youtube.com/watch?v=b_dExUhgeus You may also watch our youtube video on how to use the Steam clean feature: https://www.youtube.com/watch?v=DW1IWgIWhF8 To fix the display of the clock, please refer to the link below: https://www.samsung.com/us/support/troubleshooting/TSG01110183/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145183595, to help our team pull up your information. Have a great day. ^Chrystel
2025-08-14
Wimberley, Texas
2025-03-24
Indianapolis, IN
2021-07-12
Temple
2023-10-22
SEA Care
Hi there, It must be hard on your part to cook with the range. Let us help you effectively use and clean the unit. Here are links to help you clean the oven and the cooktop. Please watch the full video, read each section, follow the steps, and click the hyperlinks for further assistance. How to clean your Samsung oven. https://www.samsung.com/us/support/answer/ANS00049011/ Clean and care for your Samsung electric cooktop. https://www.samsung.com/us/support/answer/ANS00060833/ Also, here is a link to help you with the cooktop temperature. Please read each section, follow the steps that best describe your cooktop experience, and click the hyperlinks for further help. Samsung electric and induction cooktop temperature issues. https://www.samsung.com/us/support/troubleshooting/TSG01001944/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146447560 to help our team pull up your information. Have a great day. ^Aloe
2023-04-19
Franklin TN
SEA Care
Hi There, We always place a high priority on your cooking convenience. Let's assist you with your range through the links below. Whether your oven takes too long to get hot or food may not cook well, it can cause many issues. Many heating issues are related to the voltage. There are some simple things you can do to try to fix it. Samsung oven temperature issues: https://www.samsung.com/us/support/troubleshooting/TSG01204529/#oven-takes-a-long-time-to-reach-set-temperature To run a calibration, kindly turn to page 32 under "Temperature adjust" and pages 21-22 to learn more about the recommended rack positions of the user's manual for reference: https://downloadcenter.samsung.com/content/UM/202207/20220713103218465/NX60A6511SS_AA_DG68-01339A-03_EN_MES_CFR_220712.pdf Calibrate your oven's temperature: https://www.samsung.com/us/support/answer/ANS00049012/ Should you require further assistance in the future, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145700911, to help our team pull up your information. Have a great day! ^Chrystel
2021-08-05
Lanoka Harbor
Samsung Care
Thank you for sharing this review with us. ^Pat
2024-12-27
Jacksonville Fl
Samsung Care
Hi Lena Elimam, It must be frustrating to deal with this, especially after taking good care of your appliance. Let us help you out. I have shared the user manual link of this model below. Please visit the link and turn to page 58 for steps to take. https://downloadcenter.samsung.com/content/UM/202409/20240924150337278/O_IB_FULL_NE5000A_NE63_6511_AA_EN_MES_CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148044991 to help our team pull up your information. Leo
2025-03-07
Niagara falls NY
2026-01-08
Samsung Care
Hi Jason, We understand your disappointment with not having the best experience with your range. Let us help. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1151813786) to help our team pull up your information when you message us. Thank you. -Ricardo
2024-07-23
Indianapolis, IN
SEA Care
Hi there, Thank you for choosing Samsung for your range needs. We're saddened that you no longer have the product and would love to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that better fit your needs. Have a great day, -Ernest-
2023-01-17
North Carolina
2021-10-25
Port Byron, NY
Samsung Care
Hi razmatazmania, Thank you for reaching out to us and we are glad to know that you are using Samsung products. We apologize for the inconvenience of the range oven having temperature issues and for the light switch. We truly understand that this causes inconvenience especially if we are cooking/baking our favorite dishes. Don't worry will surely notate your experience about this matter for a better service in the future. I highly recommend visiting these links for basic troubleshooting steps: https://www.samsung.com/us/support/search/?query=Range&referrerPageUrl=https://www.samsung.com/us/support/ Calibrate your oven's temperature: https://www.samsung.com/us/support/answer/ANS00049012/ Samsung oven temperature issues: https://www.samsung.com/us/support/troubleshooting/TSG01204529/ Turn on/Turn off the oven light. See page 15. https://downloadcenter.samsung.com/content/UM/202105/20210525183339900/NX60A6511SS_AA_DG68-01339A-02_EN-MES-CFR_210511.pdf How to clean your Samsung gas cooktop: https://www.samsung.com/us/support/answer/ANS00049945/ How to clean your Samsung oven: https://www.samsung.com/us/support/answer/ANS00049011/ If repair is needed, please take note of your warranty coverage: https://www.samsung.com/us/support/service/warranty/NX60A6511SS/AA If you need further assistance, please reach us through the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144500309 Thank you for choosing Samsung. Have a great day. -Trisha-
2021-09-27
Kansas City Area
Samsung Care
Thanks for purchasing Samsung! You won't be disappointed. ^Pat
2024-12-14
2021-08-26
Volo
Samsung Care
We're happy to hear how you feel about the range. ^Pat
2022-12-09
Michigan
2021-07-15
Deptford, NJ
2026-04-29
2026-03-01
2022-01-04
samsungcare
Thank you for bringing this to our attention. We do have an option to turn off the sound when using the controls, but no current method to lower the volume. To help with your pies and cookies. It might help to calibrate the oven. You can check the link below on steps on how to do that. ^Pat https://www.samsung.com/us/support/answer/ANS00049012/
2022-02-06
FL
Samsung Care
Hi Suz77! Thank you for reaching out to us. I sincerely apologize for the inconvenience if the app was updated, and you can only control your Samsung Range when turned on. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service. Here is a link to "Connect and Use your Samsung Range with SmartThings": https://www.samsung.com/us/support/answer/ANS00049148/. You may also refer to the user manual on page 34: https://downloadcenter.samsung.com/content/UM/202207/20220713103218465/NX60A6511SS_AA_DG68-01339A-03_EN_MES_CFR_220712.pdf. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144733711 Have a great day. Melardo
2024-09-10
San Diego, CA
2023-02-08
Morgan Hill, CA
2022-01-03
Lynwood
2025-01-21
SEA Care
Hi DeborahJeanne, We would like to assist you further with your concern. Kindly let us know more about the range. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148213936) to help our team pull up your information when you message us. Have a great day, -Ernest-
2024-01-29
Central Virginia
2023-07-28
Pompano Beach, FL
2026-02-27
Samsung Care
Hello Beav, We understand how disappointing it was to receive a unit that made an unexpected buzzing sound right away, and how frustrating it can be when the mobile app doesn’t offer the control you want — like adjusting the notification volume. We’re glad to hear the replacement unit hasn’t had the same issue. For information on normal cooktop/range sounds and what noises are expected versus unusual, please review the guide below: Samsung cooktop and range: common sounds and operational noises https://www.samsung.com/us/support/troubleshoot/TSG10007324/ If you have specific questions about app settings, notification controls, or anything else within your range, please contact us directly so we can assist you further: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide this reference number (1152180349), so our team can pull up your information. Thank you! ^Joshua
2023-11-14
Philadelphia, PA
2021-08-16
Wylie, TX
Samsung Care
We're happy you like the range. Thank you for your review. ^Pat
2026-06-20
Houston TX
Samsung
Hi there, your experience with your range matters to us, and we appreciate you taking the time to share it. Let's help you with this. The link below offers helpful guidance for improving the temperature consistency of your range: https://www.samsung.com/us/support/troubleshoot/TSG10001298/ We'd love the opportunity to connect with you about the metal grate and go over the available options together. Feel free to reach out using any of the contact methods below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152749273 ready when you contact us so we can assist you quickly. Samsung truly values your business. Jeffrey Samsung Care
2024-01-18
Providence, RI
2023-09-06
Samsung Care
Hello, We know how critical it is to have a cooktop that looks nice and an oven that cooks appropriately. Let us help. We recommend checking the resource below for details about cleaning and caring for the electric cooktop. This guide includes a video link you may watch from start to finish and another link for the recommended cookware. Clean and care for your Samsung electric cooktop: https://www.samsung.com/us/support/answer/ANS00060833/ The first link below contains the troubleshooting steps when the oven is locked. The second link provides details on what to do if you cannot set the oven temperature above 288 degrees, which we suggest checking too. Self Clean or other buttons do not light up or respond, or the panel is locked on the Samsung oven: https://www.samsung.com/us/support/troubleshooting/TSG01110126/ Cannot set Samsung oven temperature above 288 degrees: https://www.samsung.com/us/support/troubleshooting/TSG01110263/ You may also check page 40 of the user manual for more information about adjusting the oven temperature. https://downloadcenter.samsung.com/content/UM/202212/20221230142421957/NE63A6511_AA_01_EN_MES_CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146276358) to help our team pull up your information when you message us. Thank you. -Angelica
2025-09-16
New Bedford, MA
2026-03-02
Chelmsford, MA
2025-10-28
PA, Washington
2021-10-12
Garden Grove
Samsung Care
Thank you so much, for letting us know what you think of the range. Thank you for your review! ^Pat
2025-12-26
Florida
Samsung Care
Hello Mary, We understand that your experience with the range's display panel can be concerning. We recommend contacting us via the options below to speak with a live representative for further assistance with the unit. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica
2021-05-17
Lees Summit
2025-01-02
Florida
2022-10-27
Washington, DC
2021-06-28
Las Vegas, NV
2023-07-14
Montgomery, AL
2021-06-28
Muncie IN
2025-09-17
ohio
SEA Care
Hi there, We strive to assist you at any time with your Samsung range. We recommend contacting us via the options below to speak with a live representative for additional assistance with your concerns. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with the reference number, 1150761842, to help our team locate your information when you message us. Have a great day. -John
2021-07-28
Morning View
Samsung Care
Happy you feel this way. Thanks for the review! ^Pat
2021-11-02
samsungcare
Our customer's overall experience is important to us, and we value your feedback. Thank you for the 5 star review. ^Pat
2021-09-17
Hillsborough
2021-08-26
Rocklin
Samsung Care
We value your opinion and are happy you like the range. ^Pat
2025-07-27
Galax, VA
2022-10-26
Florida
2023-09-21
North Augusta, SC
2021-11-01
Parma, OH
Samsungcare
Thank you for sharing this feedback with us. This is something we will look into this. ^Pat
2021-09-17
Phoenix
2021-11-13
Aberdeen, SD
2024-07-23
Virginia
2021-09-18
Ottumwa Iowa
Samsung Care
We're happy you like the way the range looks. ^Pat
2025-06-19
2022-03-28
Port Richey, FL
Samsung Care
Hi SueB, Thank you for your honest feedback and we hope you are in good health. We are saddened to know that this has happened to you. This is not the experience we want for our customers and feedback like yours will certainly help us to continue improving our products and customer experience here at Samsung. I have shared links below that will help clean and maintain your range. https://www.samsung.com/us/support/answer/ANS00060833/ https://www.samsung.com/us/support/answer/ANS00045483/ I have also shared the user manual link below. Please access the link and turn to page 32 for instructions on how to change the temperature while cooking. https://downloadcenter.samsung.com/content/UM/202105/20210524105933962/NE63A6511_AA_01_EN_MES_CFR.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144394964 Leo
2021-11-04
Cottage Grove MN
Samsung Care
We're happy you decided to go with Samsung. Thank you for sharing your feedback! ^Pat
2021-11-04
Hawthorne, Ca
Samsung Care
Thank you for sharing our review with us. If you ever gave any questions about your range. We're always here to help. ^Pat
2022-07-25
Easley, SC
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