36" 29 cu.ft. Bespoke AI 4-Door Flex Refrigerator with Beverage Center
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Features
Discontinuation of Panel Replacement
Please note that Bespoke refrigerators purchased after July 1, 2026, are not eligible for panel purchase and replacement. For refrigerators purchased on or before June 30, 2026, compatibility varies by model. Please contact Samsung Customer Support to verify your model's eligibility.
Designed for you, by you
Smart energy monitoring
SmartThings AI Energy Mode
Monitor your energy use with AI Energy mode in SmartThings Energy. If your estimated monthly electricity bill exceeds your preset target, it gives you an option to save energy. It optimizes the compressor speed and defrost cycle, based on your usage pattern and surroundings.
** The SmartThings App is available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required. You must use a same log-in account between the devices.
*** SmartThings will display a notification before activating the saving algorithm in both 'Maximum mode' and 'Custom mode'.
Enjoy refreshingly cold water your way
Beverage Center™
Enjoy plenty of refreshingly cold and flavoured water. The Beverage Center™ inside the fridge, features a water dispenser and it has a dishwasher safe* and BPA free** 1.4L AutoFill Water Pitcher for purified water, which can be infused with fruits or herbs.
** Bisphenol A (BPA) is found in polycarbonate plastics and epoxy resins, which are often used in food and beverage containers, and has been linked with possible adverse health effects.
Convenience
Performance
SmartThings
Efficiency
How to measure
Specifications
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Net Total (cu.ft)
29
-
Cooling Type
Triple Cooling
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Net Weight (kg)
151
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Shelf
2 EA
-
Box
1 EA
-
Door Pocket
3 EA
-
Icemaker
Dual Auto Ice Maker
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LED Interior Light
Yes
-
Box
1 EA
-
FlexZone
Yes
-
Shelf
2 EA
-
Door Pocket
3 EA
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Net for Freezer
11.6
-
Net for Fridge
17.4
-
Net Total
29
-
Cooling Type
Triple Cooling
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Beverage Station
Yes
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Colour
Stainless Steel
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Dispenser with Water Filter
Yes
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Display Type
Internal (Simple UX LCD)
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Door Handle
Recess
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Door Type
BESPOKE
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Dispenser Type
Water Dispenser(Plumbing)+Auto Fill
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Sabbath Mode
Yes
-
Door Alarm
Yes
-
Cooling Cover
Metal Cooling Duct
-
Energy Consumption
704 kWh/year
-
Net Case Height with Hinge
73
-
Net Case Height without Hinge
70 3/4
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Net Depth with Door Handle
34 1/4
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Net Depth without Door Handle
34 1/4
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Net Depth without Door
29 3/8
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Net Weight (kg)
151
-
Net Width (inch)
35 7/8
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Packing Dimension (WxHxD)
38 1/4 x 78 5/8 x 36 1/4
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Packing Weight (kg)
161
-
Interior LED Light
Wide Top LED
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Number of Door Pocket
6 EA
-
Number of Shelf (Total)
4 EA
-
Number of Vegetable&Fruit Drawer
2 EA
-
Deodorizer Type
UV Deodorizer
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Gallon Door Storage
1 EA
-
Construction
Free Standing
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SmartThings App Support
Yes
Reviews
36" 29 cu.ft. Bespoke AI 4-Door Flex Refrigerator with Beverage Center
- The appliance offers a sleek, customizable design with versatile layout options and convenient features like a beverage center and dual ice maker.
- Customers generally praise its spaciousness, organization, and energy efficiency.
- However, some have reported issues with the ice maker and water dispenser over time.
- Overall, it appears to be a high-quality, innovative product that provides good flexibility and functionality, though long-term reliability may be a concern for some users.
Reviews with images & videos
Filters
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
Filters
357 Reviews
2022-03-24
Palm Beach Gardens, FL
2022-07-01
Phoenix AZ
2025-08-23
Samsung Care
Hello Timothy, We understand that your overall experience using the refrigerator and dishwasher can be disappointing. Let us help. We have provided a link to help troubleshoot an ice maker that does not produce ice. It also includes additional resources to help when the fridge is not cooling enough, the refrigerator door is not closing correctly, frost forms in the freezer or refrigerator, water and ice dispenser, steps for replacing the water filter, instructions for testing or resetting the ice maker, refrigerator error codes (if any) and a video to watch from start to finish. Samsung ice maker is not making any ice: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice You may also refer to the user manual for additional recommended actions if the ice maker is not producing ice. See page 87. https://downloadcenter.samsung.com/content/UM/202504/20250411114557838/T-TYPE_RF9000DC_DA68-04752V_EN_MES_CFR_250403.pdf Lastly, below is a video link you may watch until the end on maintaining the ice maker. How to maintain the ice maker in your Samsung refrigerator: https://www.youtube.com/watch?v=EsbHtpc1ak4 Should you need further assistance with the lower part of the fridge, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1150491609 to help our team pull up your information when you message us. Thank you. -Angelica
2024-04-17
TRUSSVILLE
2022-08-02
NJ
SEA Care
Hello Felix G, Thank you for sharing your feedback. Your satisfaction is our main priority, and we are glad you are using Samsung Bespoke Counter Depth 4-Door Flex™ Refrigerator (23 cu. ft.) in White Glass (2021). We are saddened that you have issues with your Refrigerator, especially with the door design. The experience is not what we want for our valued clients. We understand how important home appliances make our life convenient and comfortable. We will surely notate this feedback for better products and services in the future. Let me share the specification sheet and the product manual to understand our product better. https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/pdfs/101121/RF23A9675_V8.pdf Product Manual, you may turn to page 16 for the installation guideline. https://downloadcenter.samsung.com/content/UM/202205/2022052 5154141895/RF9000A_DA68-04023H-04_EN_MES_CFR.pdf If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference number: Thank you for choosing Samsung. Have a great day. ^^Ross
2022-11-10
Chicago, IL
2022-02-03
Pikesville
2024-04-17
2022-03-25
Texas
2022-06-22
Summerville, SC
2022-01-05
Dayton, OH
2025-12-30
Texas
Samsung Care
We understand the dismay about the broken ice tray and with the panels, Jbeast. We suggest contacting us via the options below to speak with a live representative should you need further assistance replacing the ice tray and with the panel. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica
2024-04-17
Henderson
2022-04-17
Wild West Arizona
2025-08-12
San Francisco, CA
Samsung Care
Hi Jtent, It sounds like you really appreciate many of the thoughtful features this fridge offers, especially the beverage center and the FlexZone compartment. Given the complexity of these systems, having a qualified technician come by for a thorough assessment would be the best step at this point to ensure everything is running smoothly and to help prevent any further interruptions. You can schedule an appointment by visiting the Samsung link below: Repair Services: https://www.samsung.com/us/support/service/ If you prefer to reach out and set an appointment that way, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When you message us, please provide us with this reference number 1150355411 to help our team pull up your information. Leo
2022-03-24
Texas
2023-05-06
Florida
2022-04-05
Fort Worth, TX
2023-01-30
Austin, TX
2022-03-24
Chapel Hill, NC
2022-04-21
Redondo Beach, CA
2022-04-17
Albuquerque, NM
2024-11-18
2026-06-21
Kansas City
Samsung
Hi Matt, We appreciate the time and thought you put into sharing your feedback. We'd welcome the chance to gain a better understanding of your experience. Please reach out to us through one of the support channels below and provide reference number (1152780823) for prompt assistance: Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) We hope to hear from you soon. Glaiza Samsung Care
2024-04-17
Georgetown
2024-03-29
Auburntown
2023-03-11
2023-11-28
VA
Samsung Care
We're glad you love some of the refrigerator's features, Jess. Let us assist with the water pitcher. Below is the link to troubleshoot the Autofill water pitcher that doesn't fill. It also includes other resources if water does not dispense and if there are leaks from the autofill water pitcher, which we suggest checking too. Autofill water pitcher doesn't fill: https://www.samsung.com/us/support/troubleshooting/TSG01201488/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146578890) to help our team pull up your information when you message us. Thank you. -Angelica
2024-04-17
2022-04-05
Arizona
2024-03-29
El Segundo
2024-03-18
Newton
2025-09-23
Illinois
SEA Care
Hi there, We are saddened that the availability of colors for your fridge's panel is limited. We would like to have a direct conversation with you to discuss your overall experience, explore other possibilities, and address any additional concerns you may have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150815600, to help our team locate your information when you message us. Have a great day. -John
2024-09-09
Yuma AZ
2022-02-25
Hollister
2021-12-23
El Paso
2022-03-24
Palmdale, CA
2024-04-09
Flower Mound, TX
SEA Care
Hi there, We appreciate you sharing your experience with the fridge leaking the water filter. Let us provide you with tips and tricks to help improve the leak from the water filter. Please the link and follow the instructions in the link below to help improve and prevent the leak from the water filter. Leaking Ref / Water leaks in a Samsung refrigerator cooling https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-refrigerator-s-water-filter Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147028878) to help our team gather your information. Have a great day. ^Charles
2024-04-17
2022-03-27
Mesa, AZ
2021-10-14
Eastvale
Samsung Care
Thank you for the recommendation. Samsung appreciate your feedback! ^Pat
2022-02-03
Houston
2021-08-04
ELK GROVE
Samsung Care
Wow! This looks amazing! Thank you for sharing these images with us. ^Pat
2021-10-12
Southaven
2021-12-13
Hudsonville
2026-07-20
2023-10-02
Florida
2024-05-29
Chandler, AZ
2022-03-26
Pheonix,Az
2022-04-13
Rockville, MD
2022-03-25
Salt Lake City
2025-08-01
2025-01-03
Bluffton SC
2024-03-31
Woodland Hills
2021-10-12
Savannah
2024-07-02
Denver, CO
2025-02-13
2024-10-08
2024-04-03
Georgetown
2022-03-24
Bay Area, CA
2023-09-18
2025-08-09
South Carolina
Samsung Care
We understand the frustration of dealing with a freezing ice maker, Rebecca. Let us help. If your ice maker freezes over, please refer to the latter part of the guide under the "Ice maker is frozen over" section for instructions on what to do. We also suggest checking the attached hyperlink about connecting the refrigerator to SmartThings. You can access the guide through the link below. The ice bucket is stuck or has a block of ice: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice Should you need further assistance, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1150328167 to help our team pull up your information when you message us. Thank you. -Angelica
2023-10-02
Florida
2022-01-17
AZ
2024-03-28
2024-11-10
2023-09-18
Pasadena, CA
2024-09-13
Ventura, CA
Samsung Care
Hi David SW, It sounds frustrating to have the freezer door open unexpectedly when the fridge door is closed or opened. We would love to help with your experience. We have checked on the photo that you have provided over to us and it appears to be a Samsung side-by-side refrigerator and not this refrigerator model. To better assist you and determine what steps can be taken to help with your refrigerator model, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When you message us, please provide us with this reference number 1147538172 to help our team pull up your information. Leo
2024-04-03
Jarrell
2024-03-18
Glen Mills
2022-04-19
Alva Fl
2022-11-03
Wadsworth, Ohio
2023-01-18
Austin, Tx
2022-12-16
Dickson,TN
2022-03-31
Chandler, AZ
2022-01-10
Euless, TX
2024-10-13
STL
2022-04-05
north carolina
2025-07-28
Los Angeles
SEA Care
Hi Yanadane, We understand your concerns about the compressor and main board of your refrigerator, and we are here to help. We recommend contacting our Samsung Parts Team at (800) 627-4368. They are available Monday through Friday from 9:00 AM to 6:30 PM EST to assist with the replacement of the compressor and circuit board for your unit. They can verify the compatibility and availability of the parts and accessories you want to order. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1150170136) when you message us so our team can retrieve your information. Thank you. -Kimberly
2022-01-17
Las Vegas, NV
2024-03-18
Hawthorne
2025-06-27
Samsung Care
Hello, We want to inquire more about what transpires with the refrigerator and would like to assist as soon as possible. You may contact our Support Team via the link below to speak with a live representative for further assistance with the unit. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica
2024-03-18
Houston
2022-02-19
Mexia, TX
2024-03-29
Hollister
2022-03-24
Palmdale, California
2022-04-27
Thornton Colorado
2024-03-18
Hawthorne
2024-11-20
2024-07-03
Florida
2023-02-19
Samsung Care
A quiet and correctly functioning appliance is what everyone wants, Jmeo. We're here to help with your Samsung refrigerator. A refrigerator is always quiet, even when it's new. New fridges may be louder as they settle into place. Still, noises from your ice maker or the compressor should never get so loud that it's interrupting a conversation. Please check the resources below for more information. Understand the noises coming from your Samsung refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01001032/ What noises a refrigerator makes and why: https://www.youtube.com/watch?v=cain2xjBCQE We know that your fridge plays a critical role in your family's diet. And the larger your family, the more food you will need. You probably don't think about it that much, but where you place food in the fridge can affect how long the food lasts. Use these tips to organize your fridge and keep your food fresh. Tips for an organized Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00084845/ You may also refer to pages 73-74 to learn more about the regular sounds your refrigerator creates. https://downloadcenter.samsung.com/content/UM/202205/20220525154141895/RF9000A_DA68-04023H-04_EN_MES_CFR.pdf If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145487586) to help our team pull up your information when you message us. Thank you! -Angelica
2022-03-25
Bay Area, CA
2023-03-02
San Diego
2022-01-18
Phoenix, AZ
2022-01-17
Florida
2022-07-05
Pikesville
2025-03-02
Herriman, UT
2024-04-15
Lawrenceville
2023-04-03
Wake Forest, NC
2021-07-08
Orlando, FL
Samsung Care
Hi Vivi, Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the refrigerator's ice maker not making a nugget size ice. We will surely notate this feedback for better products and options in the future. I highly recommend visiting these links for basic troubleshooting steps: https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/ Small or shattered ice cubes: https://www.samsung.com/us/support/troubleshooting/TSG01001688/ You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime. https://www.samsung.com/us/support/answer/ANS00079481/ If repair is needed, please take note of your warranty coverage: https://www.samsung.com/us/support/service/warranty/RF29A9675AP/AA If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144413784 Thank you for choosing Samsung. Have a great day. -Trisha-
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