Galaxy A5 - Insert a microSD Card or Remove it (SM-A500W)

Last Update date : Oct 02. 2020

Memory Card


Your device accepts memory cards with maximum capacity of 64 GB. Depending on the memory card manufacturer and type, some memory cards may not be compatible with your device.

Warning: Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it. Use caution to insert the memory card right-side up.

Note: The device supports the FAT and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device asks to reformat the memory card.

Note: When inserting a memory card into the device, the memory card’s file directory appears in the My FilesSD card folder.

Installing a Memory card


1. Insert the ejection pin into the hole on the memory card tray to loosen the tray.

2. Pull out the memory card tray gently from the memory card tray slot.

3. Place a memory card on the memory card tray with the gold-coloured contacts facing downwards.

4. Insert the memory card tray back into the memory card tray slot.

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Removing the Memory Card


Before removing the memory card, first unmount it for safe removal. On the Home screen, touch Apps 1Settings 1Storage 1Unmount SD card.

1. Insert the ejection pin into the hole on the memory card tray to loosen the tray.

2. Pull out the memory card tray gently from the memory card tray slot.

3. Remove the memory card.

4. Insert the memory card tray back into the memory card tray slot.

Warning: Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or can damage the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

Formatting the Memory card


A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device.

On the Home screen, touch Apps 1Settings 1Storage 1Format SD cardFORMAT SD CARDERASE EVERYTHING.

Warning: Before formatting the memory card, remember to make backup copies of all important data stored in the device. The manufacturer’s warranty does not cover loss of data resulting from user actions.

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