Back up and restore data on your Galaxy phone
With so many important files on your phone, it is imperative to back up your data. That way, you won't have to worry if anything ever happens to your phone. Plus, once the data is backed up, restoring the data to any other device will be incredibly easy and hassle free.
Information provided applies to devices sold in Canada. Available screens and settings may vary for smartphones sold in other countries.
Backing up your data is a little different than syncing. When you back up, you save files from a device to the cloud, so they can be re-downloaded later. These files won't automatically appear on your other devices unless you manually restore them. Syncing, on the other hand, just adds updated information to a device.
Here are some apps on your phone that support the back up and restore feature:
- Calendar: Events and tasks saved on your phone
- Contacts: Contacts, email addresses and business cards saved on your phone or USIM
- Phone: Call and message history
- Clock: Alarms, world clocks, and timers
- Home screen: Layout, wallpapers, and Samsung DeX settings (your default wallpapers won't be backed up)
- Apps: Installation files and app settings
- Settings: Accessibility settings, ringtones, Samsung Keyboard options, Wi-Fi settings, and Always on Display settings (your default ringtone won't be backed up)
- Messages: Enhanced messages, multimedia messages, and text messages
- Music: Audio files (MP3, M4A, 3GA, OGG, and WAV files)
- Voice Recorder: Audio recordings
- Documents: DOC, PDF, TXT, and HTML files
Files larger than 1 GB can't be backed up to Samsung Cloud.
Make sure you don't lose that precious video of your baby's first steps. Back up your data, so you can relive your special moments. From Settings, tap Accounts and backup, and then tap Samsung Cloud. Swipe down to and tap Back up this phone. On the next screen, select the content you want to back up, or simply tap Select all. When you're ready, tap Back up. Once it's finished, tap Done.
For more information, tap the More Options icon (the 3 vertical dots), and then tap More information.
Your data is backed up automatically once every 24 hours. But your phone needs to be charging, connected to a Wi-Fi network, and the screen needs to be off for at least an hour. You can also customize what files are automatically backed up. From Settings, tap Accounts and backup, and then tap Samsung Cloud. Tap the More Options icon (the 3 vertical dots) and then tap Settings. Next, tap Sync and auto backup settings, and then tap the Auto back up tab.
Here, you can adjust which options get backed up automatically; tap the switch next to your desired apps. Enabling "Auto back up" also ensures that your Cloud storage account is safe from deletion. Any accounts or categories such as contacts, calendars, photos, videos, keyboard data, etc. that are not used within a 12-month period could be subject to deletion.
Content will not automatically back up if the cloud storage is full.
Once everything is backed up on Samsung Cloud, restoring your data is simple. You can transfer it to a new or different device using the Restore feature. From Settings, tap Accounts and backup, and then tap Backup and restore. Tap Restore data, select your desired device, and then select the content you want to restore. Next, tap Restore. If needed, follow the on-screen instructions to download your backup data.
You cannot use this method on a computer.
If you no longer want something on Samsung Cloud, you can delete it to save space.
From Settings, tap Accounts and backup, and then tap Samsung Cloud. Swipe to and tap Delete backup, and then select the backup data you want to delete. When you're done, tap Delete, and then tap Delete again to confirm.
It is recommended to use the Chrome browser on a computer when accessing Samsung Cloud.
To access Samsung Cloud on your computer, open your desired web browser, and then go to the Samsung Cloud website. Click Sign in, enter your Samsung account information, and then click SIGN IN again.
If you're unsure of your account info, click Find ID or Reset password after you click Sign in. After you access Samsung Cloud, check out the dashboard to see information about all the data stored in your Samsung Cloud account. Scroll through the different categories, and select one to view more details about items you've synced or backed up from your phone (or tablet).
To sign out, just hover over your name in the upper right corner of the page, and then click Sign out. You can also bookmark the URL in your browser by clicking the Bookmark icon (the star icon) in the address bar.
Google is another great option to back up and restore your data. Open Settings, and then tap Accounts and backup. Tap Backup and restore, and then tap the switch next to "Back up my data" under Google account. If prompted, sign in using your Google account credentials. Your data will be automatically backed up to your Google Drive.
You can also back up manually by tapping Google Account, and then tapping Back up now.
To restore your data, tap the switch next to "Automatic restore" under Google account.
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