How do I troubleshoot my Samsung dryer?

A black front facing Samsung dryer and washing machine in a kitchen unit.

If you are experiencing problems with your Samsung dryer, check the list of symptoms below to help troubleshoot and fix problems in just a few simple steps.

Find out more about the various error codes that might appear on your dryer’s screen.

1 Make sure that the door is closed properly
2 Check that no laundry is caught in the door or latch

1 Make sure that the door is closed properly
2 Ensure that the power cord is plugged in
3 Make sure a cycle is selected
4 Empty the water tank
How to empty the water tank.
5 Clean the lint filter
How to clean the lint filter.
6 Clean the heat exchanger
How to clean the heat exchanger.
7 Check your home fuse box

1 Select a heat setting other than Cool air
2 Check the lint filter and heat exchanger and clean them if necessary
How to clean the lint filter. How to clean the lint filter.
How to clean the heat exchanger. How to clean the heat exchanger.
3 Check if the dryer is in the cycle cool-down phase

1 Check the lint filter and heat exchanger and clean them if necessary
How to clean the lint filter. How to clean the lint filter.
How to clean the heat exchanger. How to clean the heat exchanger.
2 Ensure the dryer is not overloaded
Ensure the dryer is not overloaded.
3 Sort light and heavy items separately
4 Reposition large or bulky items to ensure even drying
5 Check that the dryer is draining properly
6 For small loads, add some dry towels

1 Check for foreign items like coins, buttons and keys
2 Ensure that the dryer is level and standing firmly on the floor
Ensure that the dryer is level.
3 Humming may be caused by air moving through the drum and fan. This is perfectly normal

1 Seams, pockets and other parts of clothing take more time to dry than others. This is perfectly normal
2 Sort light and heavy items separately
3 Check items are not tangled, and dry separately if necessary

1 The dryer may draw household odours from the surrounding air and emit them as exhaust. This is perfectly normal
2 Check the lint filter and heat exchanger and clean them if necessary
How to clean the lint filter. How to clean the lint filter.
How to clean the heat exchanger. How to clean the heat exchanger.

1 Check what cycle is being used. Timed cycles will finish at the end of the time set regardless of how dry the clothes are
2 Optimal dry level setting can be changed. Try level 3
3 If the dryer load is too small, add some more items and restart the cycle
How to restart the cycle.
4 If the dryer load is too large, remove some items and restart the cycle
How to restart the cycle.

Think you need a repair?

Still having trouble? Book a repair

Still having trouble? Book a repair

Still having trouble with your product? Try our online troubleshooter to resolve the problem. If it hasn’t solved the issue you’re experiencing, you can book a repair online too.

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