How do I troubleshoot my Samsung dryer?
If you are experiencing problems with your Samsung dryer, check the list of symptoms below to help troubleshoot and fix problems in just a few simple steps.
Find out more about the various error codes that might appear on your dryer’s screen.
Door problem
1
Make sure that the door is closed properly
2
Check that no laundry is caught in the door or latch
Dryer is not running
1
Make sure that the door is closed properly
2
Ensure that the power cord is plugged in
3
Make sure a cycle is selected
4
Empty the water tank
5
Clean the lint filter
6
Clean the heat exchanger
7
Check your home fuse box
Dryer does not heat
1
Select a heat setting other than Cool air
2
Check the lint filter and heat exchanger and clean them if necessary
3
Check if the dryer is in the cycle cool-down phase
Dryer does not dry
1
Check the lint filter and heat exchanger and clean them if necessary
2
Ensure the dryer is not overloaded
3
Sort light and heavy items separately
4
Reposition large or bulky items to ensure even drying
5
Check that the dryer is draining properly
6
For small loads, add some dry towels
Dryer is noisy
1
Check for foreign items like coins, buttons and keys
2
Ensure that the dryer is level and standing firmly on the floor
3
Humming may be caused by air moving through the drum and fan. This is perfectly normal
Drying unevenly
1
Seams, pockets and other parts of clothing take more time to dry than others. This is perfectly normal
2
Sort light and heavy items separately
3
Check items are not tangled, and dry separately if necessary
Dryer emits an odour
1
The dryer may draw household odours from the surrounding air and emit them as exhaust. This is perfectly normal
2
Check the lint filter and heat exchanger and clean them if necessary
Dryer turns off before load is fully dry
1
Check what cycle is being used. Timed cycles will finish at the end of the time set regardless of how dry the clothes are
2
Optimal dry level setting can be changed. Try level 3
3
If the dryer load is too small, add some more items and restart the cycle
4
If the dryer load is too large, remove some items and restart the cycle
Think you need a repair?
Thank you for your feedback!
Please answer all questions.