Snag more face time with video calls on your Galaxy device

Girl using her Galaxy phone to video chat

When you are away from your friends or family and talking on the phone just isn’t enough, you can see them face to face using video calls on your Galaxy phone, tablet, or PC. A number of services are already available, as well as some other options and apps that are out there. You may not be seeing your loved ones in person, but it's the next best thing since you'll be able to see them in real time.

Note: This function may not be available on all devices or carriers. Video call is only available if both devices are on Android OS.

Built-in video calling and chat

Depending on your carrier, you may have the option to start a video call while you are already on the phone. When you're using the Phone app, simply tap the Video call icon to begin a call. It's between the Add call and Bluetooth icons. To switch back to a standard voice call, tap the Camera icon to shut your device's camera off. This may vary depending on your carrier. If you are unable to switch back to a voice call using the icon, you might have to end the call and call back.

Call screen in the Phone app  with Video call option on a Galaxy phone

Note: Google Duo is included in the dialer on certain One UI 2 devices. On some devices, the Video call icon may appear instead of the Google Duo icon.

Google Duo, WhatsApp, and other video call options

Google Duo is an app that allows for video chat and it even comes preinstalled on most Galaxy devices! If you haven’t seen it on your device, make sure to check the Google folder on the Apps screen. The setup is easy. Just sign into your Google account and follow a couple of quick steps. 

Depending on their carrier, Galaxy phones with One UI 2 may include the Google Duo icon in the Phone app.

Plenty of other third-party apps have video chat capabilities too, such as WhatsApp, Facebook, Skype, and Snapchat. These are only a few of the many options you have when it comes to making video calls. Use one of these apps or one that you are already familiar with. There are plenty of other options available on the Galaxy Store and Play Store.

Video call on your PC

If you prefer seeing your loved ones on a large screen, you can use your Galaxy Book or other Samsung PC to video chat as well. Google Duo and Skype are two popular options for video chatting with multiple people. There’s even a translate option with Skype, so you can call family members living in other countries.

Some other video chat apps include Google Hangouts, WhatsApp, Zoom, Webex, and Discord.

Woman video chatting with a man on a Samsung device

Note: Some apps may require a premium subscription to use certain features.

How would you like to contact us?

Message Us

or text SMSCARE to 62913 for 24/7 live support

24 HOURS 7 DAYS A WEEK

Request Service

Schedule in-home, walk-in, or mail-in service with our easy service diagnosis and scheduling tool

Help with your Order

Your order, returns, refunds and trade-in questions answered

Message Us

Text SMSCARE to 62913 to receive live support 24/7*

* Standard text message and data rates may apply

Social Support

Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.

Ask the Community

Browse answers, ask questions and get solutions from other Samsung customers.

Question about a promotion?

Learn more about Samsung promotions.

  • Give us a call 1-800-SAMSUNG (1-800-726-7864)
  • Mobile Support 8 AM - 12 AM EST 7 days a week
  • Home Electronics & Appliance Support 8 AM - 12 AM EST M-F 9 AM - 6 PM EST Sat, Closed Sunday
  • IT/Computing Support 8 AM - 9 PM EST, Mon - Fri Closed Sat-Sun
  • Order Support Order Help