55" The Terrace Outdoor 4K Smart TV
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Highlights
Features
Samsung QLED experience, now outdoors.*
Al fresco entertainment looks better than ever on The Terrace 4K QLED Smart TV. Weather-resistant durability combines with the Direct Full Array and Anti-Glare screen to display bright, detailed action in your sheltered outdoor spaces.
*Recommend installation undercover, protected from direct sunlight and severe weather. Soundbar sold separately.
Built for outdoor entertainment
Weather-resistant durability*
Home entertaining doesn’t stop at the back door. The class-leading Terrace has an IP55 rating to protect it from water and dust.* So take the action outside and get set for a new kind of match day or movie night.^
*An IP55 rating means that under test conditions the product is protected against quantities of dust that could interfere with the normal operation of the product but is not fully dust tight. It is also protected against low pressure water jets projected by a nozzle (6.3mm) from any angle with limited ingress. According to accredited test results, individual results may vary. Note: IP55 rating does not mean that the device is impervious to water damage in any situation.
^Operates smoothly at temperatures between -30 to 50⁰. The Terrace is designed for placement and use in outdoor shaded environments. The TV can be partially exposed to ambient/non-direct sunlight but direct sunlight and severe weather conditions such as heavy rain and thunderstorms should be avoided. Recommend using dust cover at all times when not in use.
*Minimum wall gap is 53mm (55") or 25mm (65" & 75") with compatible Samsung wall mount. Gap may differ based on installation and wall type.
Brilliant picture. All day. All night.
Direct Full Array
You'll experience brilliantly clear picture, day or night.* This is because The Terrace delivers three to four times the brightness of a TU8000 Samsung TV - that’s 2,000 nits in tech talk.
*Typical brightness based on internal testing standards and is subject to change according to viewing environment or specific conditions. Screen image simulated.
*Typical brightness based on internal testing standards and is subject to change according to viewing environment or specific conditions. Screen image simulated.
Unleash vivid colour and contrast
Quantum Dot
Experience a brilliant world of colour and contrast in a variety of lighting conditions. It's all made possible by cutting-edge Quantum Dot technology on The Terrace Outdoor 4K Smart TV.
*Screen image simulated for illustrative purposes.
Smart connectivity
Smart made simple, from set up to streaming
Samsung Smart TVs are highly intelligent, but designed to be simple. They let you flick through Netflix, YouTube, Disney+ or enjoy the footy on Kayo and more without fuss,* so you can watch, listen and play what you want at the touch of a button. Because nothing should delay movie night under the stars.
*Internet required. Data and subscription charges may apply. Apps may be subject to change without notice. Feature is available on Android 6.0 and higher mobile devices that support Mirror Casting and Apple devices compatible with Apple AirPlay2. Screen image simulated. Terrace cable not shown. Soundbar sold separately.
*Internet required. Data and subscription charges may apply. Apps may be subject to change without notice. Feature is available on Android 6.0 and higher mobile devices that support Mirror Casting and Apple devices compatible with Apple AirPlay2. Screen image simulated. Terrace cable not shown. Soundbar sold separately.
Keep up with the action
200Hz Motion Rate
Love a car chase? Big fan of the races? Thanks to 200Hz Motion Rate, you'll never miss out on the action, whatever you’re watching. Enjoy reduced blur and judder,* and experience adrenaline-pumping performance like never before.
*Compared to Samsung QLED 4K Smart TV Q60T.
*Compared to Samsung QLED 4K Smart TV Q60T.
Turn blank into beautiful
Ambient Mode +
No-one wants to stare at a blank screen. Ambient Mode+ lets you customise the screen while in standby mode, so you can display art, photos, the time or weather. You can even camouflage The Terrace against the wall it's mounted on, so it beautifully blends in, or stands out.*
*Ambient Mode + performance may vary depending on where the TV is installed including wall designs, patterns, colours and other environmental conditions. Soundbar sold separately. Terrace cable not shown.
*Ambient Mode + performance may vary depending on where the TV is installed including wall designs, patterns, colours and other environmental conditions. Soundbar sold separately. Terrace cable not shown.
Tell your TV what to do
Built-in Voice Assistant
You can now control your TV with your voice. Just call on Alexa or Bixby (Samsung’s built-in voice assistants) to find what you want, check out your viewing history or tweak your settings.* It’s simply brilliant.
Bixby
Amazon Alexa
The smart TV that can adapt to its surroundings
Intelligent Mode
The Terrace knows how to adapt to its surroundings. This intelligent Outdoor TV can adjust screen brightness for day or night viewing, and optimise sound and picture to the content you're watching. Enjoy an incredible performance, however loud your mates get on match day.*
*Picture and sound quality of upscaled content will vary depending on quality and resolution of source content. Screen image simulated for illustrative purposes.
*Picture and sound quality of upscaled content will vary depending on quality and resolution of source content. Screen image simulated for illustrative purposes.
Control everything with one weather-resistant remote^
One Remote Control
One Remote is all you need to control all your compatible devices.* And because it’s weather-resistant, it can stand up against the elements too.^
*Compatible only with selected devices. Please see samsung.com/au/one remote. Internet required. Data and subscription charges may apply. Apps may be subject to change. ^IP56 rating means that the device is protected against dust and strong jets of water with limited ingress under certain defined test conditions. According to accredited test results, individual results may vary. Note: IP56 rating does not mean the product is waterproof.
*Compatible only with selected devices. Please see samsung.com/au/one remote. Internet required. Data and subscription charges may apply. Apps may be subject to change. ^IP56 rating means that the device is protected against dust and strong jets of water with limited ingress under certain defined test conditions. According to accredited test results, individual results may vary. Note: IP56 rating does not mean the product is waterproof.
Hang up without hang-ups
Wall-mount and dust cover included
The Terrace Wall-mount has been designed to hang your Terrace securely against the wall.* It tilts too, so it looks good from almost any angle, and stands out for all the right reasons. The included dust cover helps ensure your TV is well protected when not in use.
*The Terrace Wall-mount is included in purchase price, supplied as a separate carton at point of purchase. Minimum wall gap is 53mm (55") or 25mm (65" & 75") with wall-mount, but may vary depending on installation and wall type. Model code of Terrace Wall-mount differs dependent on TV size. Screen image simulated. Soundbar sold separately.
*The Terrace Wall-mount is included in purchase price, supplied as a separate carton at point of purchase. Minimum wall gap is 53mm (55") or 25mm (65" & 75") with wall-mount, but may vary depending on installation and wall type. Model code of Terrace Wall-mount differs dependent on TV size. Screen image simulated. Soundbar sold separately.
Take gaming to the next level
Real Game Enhancer
Turn your TV into the ultimate gaming machine with Real Game Enhancer. With smoother motion and low-input lag,* you’ll not only play with enhanced picture quality but have the edge over your competition. Who said it was nice to play fair?
*Compared to Samsung TU8000 TV. Screen image simulated. Terrace cable not shown.
*Compared to Samsung TU8000 TV. Screen image simulated. Terrace cable not shown.
We care, so you're carefree.
Samsung Care Premium
Samsung Care’s response time and expertise means that if you need assistance with a product, we’ll be there to help so you don't miss a thing.*
*T&Cs apply. Metro areas only. Please see samsung.com/au/samsung-care/ for detail.
*T&Cs apply. Metro areas only. Please see samsung.com/au/samsung-care/ for detail.
Unlock more possibilities with your mobile
*Supports Android OS and iOS based smartphone.
Just tap to mirror
Tap View
Sharing your screen is as simple as a tap. Use Tap View to display your phone’s screen on your TV so you can enlarge photos, share a video on the big screen, play your favourite tunes and much more.*
*Compatible Samsung devices that support SmartThings App only. *This service only works with when TV and mobile are on and feature is enabled and running within SmartThings App. *SmartThings App may be required to be installed and running on phone to utilise feature. *Service may not be available at launch or time of purchase. *Be sure to tap away from the TV screen and bezel corners. It may be scratched or broken on the TV or mobile device screen. *Recommend using your mobile device with the cover in place and lightly tap it on any external edge of the TV. *Minimum wall gap is 53mm (55") or 25mm (65" & 75") with compatible Samsung wall mount. Gap may differ based on installation and wall type.
*Compatible Samsung devices that support SmartThings App only. *This service only works with when TV and mobile are on and feature is enabled and running within SmartThings App. *SmartThings App may be required to be installed and running on phone to utilise feature. *Service may not be available at launch or time of purchase. *Be sure to tap away from the TV screen and bezel corners. It may be scratched or broken on the TV or mobile device screen. *Recommend using your mobile device with the cover in place and lightly tap it on any external edge of the TV. *Minimum wall gap is 53mm (55") or 25mm (65" & 75") with compatible Samsung wall mount. Gap may differ based on installation and wall type.
See multiple contents at the same time
Multi View
Multi View splits your TV screen in two, putting the content you’re watching on one side, and mirroring your mobile screen on the other. This means you don’t have to look away from the TV screen to glance at your phone anymore.
*Feature is available on Android 6.0 and higher mobile devices that support Mirror Casting and Apple devices compatible with Apple AirPlay2. The Terrace TV can support Free-to-air and HDMI sources only on the left side of screen when in Multi View. Screen image simulated for illustrative purposes.
*Feature is available on Android 6.0 and higher mobile devices that support Mirror Casting and Apple devices compatible with Apple AirPlay2. The Terrace TV can support Free-to-air and HDMI sources only on the left side of screen when in Multi View. Screen image simulated for illustrative purposes.
Get smart
SmartThings
AirPlay 2
With AirPlay 2 built-in you can effortlessly play movies, shows, music and photos on The Terrace right from your iPhone, iPad or Mac.
SmartThings
Start a movie on your smartphone during your commute and easily switch to your Samsung TV when you get home. Whether Android or iOS, the SmartThing’s app makes it easy to connect and enjoy.
One cable, clutter-free connectivity.
HD Base-T receiver included
You no longer need to buy a separate HDBase-T receiver to connect your external devices* to your TV outdoors—there's one already built-in. Simply plug in the cable, and you're ready to go. Its built-in Media Bay provides additional support for media sticks and protection from snow, rain and dust.
*Compatible devices must fit inside available installation area on built-in Media Bay (5.5 x 1.0 x 7.9 inches).
*Compatible devices must fit inside available installation area on built-in Media Bay (5.5 x 1.0 x 7.9 inches).
Powerfully integrated, simple to use
One Remote Control / SmartThings App / Smart Hub
The Terrace makes your digital life a breeze. One Remote Control and the SmartThings App let you effortlessly access and control your connected devices. You can also use Smart Hub to easily search for content, browse the web, and explore awesome apps.
*Compatible devices only. *Each device must be connected to Wi-Fi or other wireless network. *Must download and install the SmartThings app. *Actual products including remote control may differ from image shown. Please see our product gallery. *For interoperability through SmartThings, all the devices should be registered with a single Samsung Account. *Available technology, functions, GUI(Graphic User Interface) and smart features may vary by region, service provider, network environment, mobile devices or TV product, and are subject to change without notice.
*Compatible devices only. *Each device must be connected to Wi-Fi or other wireless network. *Must download and install the SmartThings app. *Actual products including remote control may differ from image shown. Please see our product gallery. *For interoperability through SmartThings, all the devices should be registered with a single Samsung Account. *Available technology, functions, GUI(Graphic User Interface) and smart features may vary by region, service provider, network environment, mobile devices or TV product, and are subject to change without notice.
Do even more with The Terrace when you use the Samsung SmartThings App.
*This function is supported with limited Samsung mobile devices. *Some apps on the mobile devices may not be availabe on The Terrace at the time of your purchase. Third party content providers may remove apps from the Smart TV platform or stop updating them at any time. *Each device must be connected to Wi-Fi or other wireless network.
Enjoy the footy on Kayo, available on selected Samsung TVs.*
Specifications
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Resolution
3,840 x 2,160
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Sunlight Condition
Partial Shade/Full Shade
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QLED
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LS
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Partial Shade/Full Shade
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Screen Size
55"
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Resolution
3,840 x 2,160
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Picture Engine
Quantum Processor 4K
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AI Picture
Yes
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PQI (Picture Quality Index)
4400
-
HDR (High Dynamic Range)
Yes
-
HDR 10+
Yes
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Picture Upscale
Yes
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HLG (Hybrid Log Gamma)
Yes
-
Contrast
Direct Full Array 16x
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Colour
Colour Volume 100% by Quantum Dot
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Micro Dimming
Ultimate UHD Dimming Pro
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Brightness/Colour Detection
Brightness/Color Detection
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Contrast Enhancer
Yes
-
Auto Motion Plus
Yes
-
Film Mode
Yes
-
Brightness
2000nit typical
-
Anti-Reflection
Yes
-
Operating Temperature
-31℃~50℃
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Non-operating Temperature
-31˚C~50˚C* When temperature is -20ºC to -31ºC(-4ºF to -24ºF), it is mandatory to store TV inside with complete packaging or apply power and activate Outdoor Mode.
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Filmmaker Mode
Yes
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Dolby Digital Plus
Yes
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Adaptive Sound
Adaptive Sound
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Dialog Enhancement
Yes
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Sound Output (RMS)
20W
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Speaker Type
2CH
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Multiroom Link
Yes
-
Bluetooth Audio
Yes
-
Samsung SMART TV
Smart
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Operating System
Tizen™
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Bixby
US English, UK English, India English, Korean, French, German, Italian, Spanish (features vary by language)
-
Multi Voice Assistant
Yes
-
Works with Google Assistant
Yes
-
Works With Amazon Alexa
Yes
-
Web Browser
Yes
-
SmartThings App Support
Yes
-
SmartThings Hub / Matter Hub / IoT-Sensor Functionality / Quick Remote
Yes
-
Gallery
Yes
-
TV to Mobile - Mirroring
Yes
-
Mobile to TV - Mirroring, DLNA
Yes
-
Tap View
Yes
-
Digital Butler
Yes
-
Multi-View
Yes
-
Remote Access
Yes
-
360 Video Player
Yes
-
Bluetooth Low Energy
Yes
-
WiFi Direct
Yes
-
TV Sound to Mobile
Yes
-
Sound Mirroring
Yes
-
Digital Broadcasting
DVB-T(T2 Ready)
-
Analog Tuner
Yes
-
Data Broadcasting
HbbTV 1.5
-
HDMI
3
-
USB
1
-
Ethernet (LAN)
Yes
-
Audio Out (Mini Jack)
1
-
Digital Audio Out (Optical)
1
-
RF In (Terrestrial / Cable input / Satellite input)
1/1(Common Use for Terrestrial)/0
-
Ex-Link ( RS-232C )
1
-
HDMI A / Return Ch. Support
Yes
-
eARC
Yes
-
HDMI Quick Switch
Yes
-
Wi-Fi
Yes (WiFi5)
-
Bluetooth
Yes (BT4.2)
-
Anynet+ (HDMI-CEC)
Yes
-
HDBaseT In
Yes
-
Design
Solid Metal Design
-
Bezel Type
SNB
-
Slim Type
Normal
-
Front Colour
TITAN BLACK
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Stand Type
NONE
-
Digital Clean View
Yes
-
Auto Channel Search
Yes
-
Caption (Subtitle)
Yes
-
Connect Share™ (HDD)
Yes
-
ConnectShare™ (USB 2.0)
Yes
-
EPG
Yes
-
IP Control
Yes
-
OSD Language
Local Languages
-
BT HID Built-in
Yes
-
USB HID Support
Yes
-
Teletext (TTX)
Yes
-
IPv6 Support
Yes
-
Water/Dust Proof (Durability)
IP55
-
IR In (Pass Through)
Yes
-
Voice Guide
UK English, Mandarin Chinese, Korean, French, Italian, German, Spanish
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Learn TV Remote / Learn Menu Screen
UK English, French, Spanish
-
Others
Enlgarge / High Contrast / Multi-output Audio / SeeColors / Color Inversion / Grayscale / Sign Language Zoom / Slow Button Repeat / Auto Detection for Sign Language Zoom Area / Show Closed Caption with Zooming Sign Language
-
Eco Sensor
Yes
-
Power Supply
AC220-240V 50/60Hz
-
Power Consumption (Max)
370 W
-
Energy Efficiency Class
1
-
Power Consumption (Stand-by)
0.5 W
-
Power Consumption (Typical)
217.0 W
-
Peak Luminance Ratio
77 %
-
Yearly Power Consumption (EU standard)
795 kWh
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Auto Power Off
Yes
-
Package Size (WxHxD)
1404 x 846 x 208 mm
-
Set Size with Stand (WxHxD)
N/A x N/A x N/A
-
Set Size without Stand (WxHxD)
1247.4 x 720.9 x 59.8 mm
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Package Weight
37.2 kg
-
Set Weight without Stand
29.3 kg
-
Remote Controller Model
TM2095A
-
Remote Controller Water/Dust resistance rating
IP56
-
Battery Chemistry (for Remote Control)
Yes
-
Samsung Smart Control (Included)
Yes
-
VESA Wall Mount Support
Yes
-
User Manual
Yes
-
E-Manual
Yes
-
Power Cable
Yes
Reviews
55" The Terrace Outdoor 4K Smart TV
- The TV has a bright, vivid display with excellent picture quality that performs well even in direct sunlight.
- The smart features and user interface are also noted as strengths.
- Some users have experienced issues with the fan running continuously, water damage, and poor visibility in certain lighting conditions.
- There are also concerns about the TV's durability and weather resistance, with some reporting it failed to withstand outdoor conditions as advertised.
Filters
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
Filters
278 Reviews
2022-12-13
2022-10-06
2021-01-19
2021-06-03
2022-06-17
2022-05-29
2021-11-17
2022-08-27
2022-10-26
2021-06-04
2022-08-09
2020-08-15
Fort lauderdale, FL
OBA
Gary, I am glad that The Terrace QLED 4K UHD HDR Smart TV is delivering on your outdoor entertainment expectations. Powered by our proprietary QLED technology, it elevates your home theater enjoyment by upscaling any content to 4K magnificence – exceptional details, a billion+ refined colors, extreme contrasts, and more. Direct Full Array, Wide-Viewing Angle with anti-glare, 2000 nits brightness, and its Weather-Resistant durability further ensure that you can enjoy the same very best QLED viewing experience in your favorite outdoor spaces, rain or shine. Our Terrace Sound Bar is a perfect fit to further elevate your entertainment enjoyment. It connects to your Terrace TV with Wi-Fi and Bluetooth, and withstands excessive temperatures and is weather rated IP55, to protect against dust and rain. With a built-in woofer and wide-range tweeter, you can experience 210 watts of immersive sound with deep, rich bass, and hear consistently clear sound anywhere you sit. Our customer care team is always happy to help should you have any questions. You can reach us at 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Thank you for choosing Samsung! -Samsung Ambassador
2021-10-10
2023-05-31
Samsung Brand Ambassador
bigskysooner, We appreciate your review of Samsung’s Terrace TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
2021-10-07
Nokesville
2021-11-16
2022-10-05
2024-05-04
Winchester
2026-06-22
Cincinnati
Samsung Specialist
Benny013, Thanks for your review. If there's anything else we can assist with, we're here to help. Call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: • LiveChat with an agent • Manuals, Software, and Warranty Info • Creating a Service ticket ~ Samsung Specialist
2021-05-08
2021-04-19
2022-09-29
2021-09-03
Gainesville
2023-01-02
2022-02-10
NJ
2021-03-29
Madera, CA
2022-09-07
2021-10-07
Ruskin
2021-09-29
Colorado Springs
2021-06-29
2023-02-04
2022-10-26
Samsung Brand Ambassador
MP4050, Thank you for your review - It's great to hear you're enjoying the image quality of your Terrace Partial Sun TV, and we appreciate your feedback on your experience when watching content with fast motion. For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings - Off: Picture Clarity Settings will always be off - Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched - Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction. Should you need further assistance with features or other product usage, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
2021-04-08
2022-07-26
Illinois
2020-10-06
2021-10-01
Fresno
2021-09-22
Aubrey
2020-09-02
2021-10-07
Myrtle Beach
2021-04-19
2022-06-16
2022-10-05
2021-09-29
Mint Hill
Samsung Brand Ambassador
xrawrbeccax, Thank you for purchasing The Terrace TV and for your review. We appreciate your feedback regarding the issues you are experiencing with response time, as well as your SmartThings app. If your TV status is stuck in a particular state or does not respond to an action in your SmartThings app, you might want to try the following steps: - Refresh the device using the SmartThings app. From the Devices tab, swipe down to refresh the device list. - Delete and re-add the device on the SmartThings app. You may also want to optimize the Smart TV performance and address your issue with response time with the self-diagnostic tool. This service checks memory and frees up unused cached memory and closes background apps. Go to Settings > Support > Device Care > Start Device Care Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. I hope these tips help! Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. Thank you for choosing Samsung! ~ Samsung Specialist
2022-07-19
Aurora, Co
2022-08-23
2021-09-04
Franklinton
2024-09-25
2022-10-27
2022-05-24
2025-05-12
Houston, TX
2022-06-24
West Coast Florida
2022-10-25
2021-10-07
Nokesville
2021-09-08
2021-09-17
Fresno
2022-05-24
2022-10-05
2020-11-20
2022-08-23
2022-06-17
Queen Creek, AZ
2022-06-16
2022-10-06
2021-09-12
2021-10-15
2021-07-01
Samsung Brand Ambassador
Hi TheHoldenHouse, I’m glad to see that The Terrace QLED 4K TV is delivering on your outdoor entertainment expectations. The Terrace's features like Direct Full Array, Wide Viewing Angle with anti-glare, 2000 nits brightness, and its Weather-Resistant durability further ensure that you can enjoy the same very best QLED viewing experience in your favorite outdoor spaces, rain or shine. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. Thank you for choosing Samsung TVs! ~ Samsung Specialist
2022-06-16
2021-06-26
2022-10-25
2023-05-31
2021-04-27
2023-09-13
2020-11-14
2022-10-05
2021-10-08
2021-09-29
Colorado Springs
2022-10-05
2021-12-14
Operations
Hi Bgilly, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV!
2021-07-09
2022-05-24
2023-07-29
2021-07-10
Samsung Brand Ambassador
Hi Martini4200, Thank you for choosing The Terrace TV and for your review. We appreciate your feedback regarding image quality as well as Internet connectivity issues you are experiencing. A network issue may be the cause. You may want to go through these steps to check your network connection: 1) Make sure that no items that can generate electromagnetic interferences are placed between the TV and the wireless/wired access point. 2) Check if the access point is turned on. If it is on, turn it off, wait 1 or 2 minutes, and then turn it on. Enter the correct password if required. 3) If the wireless connection fails, connect the TV to the access point via a LAN cable. If the TV can connect to the Internet normally via the wired connection, there might be a problem with the access point. In this case, try using a different access point. 4) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 5) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. . If the colors on your TV are correct but just a little too dark or bright you can try the different Picture Modes or manually adjust the Brightness settings to your liking. Dynamic Picture Mode will make pictures brighter and clearer in bright viewing environments. Go to: Settings > Picture > Picture Mode > Dynamic Or manually adjust the Brightness and other settings to your liking. Press the HOME button on your remote, then navigate to: Settings > Picture > Expert Settings You may also want to disable Power Saving Mode which automatically adjusts the brightness to reduce the TV’s power consumption. Go to Settings> General> Eco Solution> Power Saving Mode. Ambient Light Detection will also automatically adjust the brightness level of the TV, according to the ambient light level, to reduce power consumption. If Ambient Light Detection has adjusted the screen brightness to a too bright or dark level, you can select Minimum Brightness to manually adjust the minimum screen brightness. Go to Settings> General> Eco Solution> Ambient Light Detection I hope this helps to improve your connection and picture. Should you need further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Specialist
2021-04-18
2023-10-17
2021-04-23
2021-07-24
2021-06-28
2021-06-29
2023-06-04
2021-04-23
2024-02-09
2021-09-20
2024-05-21
2022-10-09
2022-10-06
2021-10-05
2021-09-29
2021-09-13
2023-10-09
2024-11-22
2021-10-16
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Solutions & Tips
** Delivery available in select areas within Australia. Free delivery in Australia is available for mobile, tablet, wearable, and memory products only. Delivery charges apply to all other products (TV, Soundbar, Home Appliances, and Monitor) for all areas within Australia. Terms & Conditions apply. Visit Samsung.com for further information.
⊕ Certain Samsung products with Wi-Fi or Bluetooth connectivity have been manufactured in compliance with the requirements of Part 1 of Schedule 1 of the Cyber Security (Security Standards for Smart Devices) Rules 2025. For more information, please click here to find out how you can report potential security vulnerabilities found in Samsung products and services.
* Samsung Care Premium will not be available on purchases from 1st of January 2024. Purchases made on or before 31st of December 2023 are still eligible for Samsung Care Premium offerings. Learn more
* Key features may differ from key specifications.
Latitude Finance: Approved customers only. Minimum spend applies. Equal monthly payments required. T&Cs, fees and charges apply. Exclusions may apply. Available on participating Latitude credit cards only. If there is an outstanding balance after the interest free period ends, interest will be charged at the Expired Promotional Purchase Rate currently 29.99% p.a. (subject to change). Account service fee per month applies (subject to change). Interest may also apply to other credit card transactions or if you do not comply with the T&C’s. Conditions of use set out the T&C’s of the Latitude Gem Visa credit card. Credit is provided by Latitude Finance Australia ABN 42 008 583 588 Australian Credit Licence number 392145. Learn more
Afterpay allows you to pay for your purchase over 4 installments due every 2 weeks. For purchases up to $3,000 only. Advertised amount subject to approval by Afterpay. Learn more
PayPal Pay in 4 offers no interest and no late fees. You can divide your eligible purchases between $30 - $2,000 into 4 interest-free instalments. The first payment at checkout, then three repayments, one every two weeks. Learn more