Change Samsung phone number to private

Last Update date : Oct 20. 2020

If you don't want to share your phone number or want to keep your details private when making phone calls, you can stop your device from sending your Caller ID (phone number, display picture, etc.) when making outgoing calls. The receiver of the phone call will see Private Number if this feature is configured properly. It's an easy setting to change in the Phone app, and once you've set your Caller ID to be hidden, it will stay hidden until you choose to display your phone number once more.

Please Note: This guide is designed for Australian variant Galaxy devices, if you have an international device and require further support click here to reach out to your Samsung Subsidiary.

Android OS Version 7.0 (Nougat) & 8.0 (Oreo)

The steps below are taken from Android OS 8, and will work for devices running OS 7. For devices running older operating systems the menu path to change the Caller ID settings will be closer to the following:

Phone app > 3 dot menu (or MORE) > Settings > Call > More Settings > Caller ID

1 On your Home Screen, tap on the Phone App.
Home Screen
2 Tap on More Options (the three dots) > Settings.
More Options
3 Scroll down until you see More settings and tap on More settings.
Settings
4 Tap on Show my caller ID and select from the below options:
More Options

Network default: selects the option that your network carrier has implemented as their default.

Hide Number: does not send Caller ID information to call receiver.

Show Number: Sends Caller ID information to call receiver. 

Android OS Version 9.0 (Pie)

The Show Caller ID settings are found with the following menu path:

1 Head into the Phone app icon Phone app
Head into Phone app
2 Tap on three dots icon
Tap on the 3 dots
3 Select Settings
Select Settings
4 Select Supplementary services
Tap on Supplementary services
5 Tap on Show caller ID
Select Show Caller ID
6 Select Hide number
Select Hide Number

Network default: Selects the option that your network carrier has implemented as their default.

Hide Number: Does not send Caller ID information to call receiver.

Show Number: Sends Caller ID information to call receiver. 

Android OS Version 10.0 (Q)
1 Head into the Phone app icon Phone app
Head into Phone app
2 Tap on three dots icon
Tap on the 3 dots
3 Select Settings
Select Settings
4 Select Supplementary services
Tap on Supplementary services
5 Tap on Show caller ID
Select Show Caller ID
6 Select Hide number
Select Hide Number

Network default: Selects the option that your network carrier has implemented as their default.

Hide Number: Does not send Caller ID information to call receiver.

Show Number: Sends Caller ID information to call receiver. 

If you have tried the above steps and you are still unable to change your phone number to private, you can reach out to us Toll Free in Australia on 1300 425 299 (1300 GALAXY) or our Live Chat Team for further support.

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