How do I restore from the Samsung Cloud Recycle Bin?

Last modified : Aug 01. 2018
Samsung Cloud

Once enabled, photos and videos in your Gallery will save to Samsung Cloud. Click here for information on syncing your gallery to Samsung Cloud.

 

The Samsung Cloud Recycle bin stores photos and videos deleted from the Gallery application for 15 days. After this time they are not recoverable. To restore other data, follow the link to Restoring Samsung Cloud data.

 

The Samsung Cloud Gallery back up is separate from Google Photos back up or Samsung Smart Switch. It's best practice to back up your photos and videos to multiple locations. 

 

Follow the steps below to learn how to locate the Samsung Cloud Recycle Bin:

1 Find and open the Gallery application
Tap on Gallery
2 Tap on the 3 dot menu button in the top right of the screen and select Settings
Tap the menu button to access Settings
3 Select Cloud Recycle Bin
Select Cloud Recycle Bin
4 Long press an image you want to restore to select it - tap each image individually or tap Select all in the top left to restore everything.
Select Restore in the top right hand side to download the images back to your device
Long press an image you want to restore

Please Note: Some devices may have these following options: Apps  Gallery  Drawer icon (≡)  Settings  Cloud sync  Auto sync "ON".

Did not find what you're looking for? We're here to help.

Online

Chat with us

Live Chat Support with a Samsung product expert.

Mobile Support Self Service Booking

Book a Mobile Product Service Request via Australia Post

We'll respond within 24 hours of your request.

Email Escalation

We endeavour to respond within 24 hours.

Call

1300 425 299

1300 GALAXY
For all Mobile device enquiries
24 hours / 7 days a week

1300 362 603

For all other product enquiries
24 hours / 7 days a week

+612 8293 5712

From overseas
24 hours / 7 days a week

For all Printer related inquiries,
please click here
or visit https://www.hp.com/support/samsung

Please click here
to view the latest news regarding the Samsung sale of Printer business to HP.

Face-to-Face Support

Find a Service Centre

Search for the nearest Samsung Service Centre's in your area.

In-Store Support

Create a booking to see one of our friendly Samsung staff members at one of our Samsung Retail Stores.

Contact Us