Making the Ringtone Louder on Samsung Phones

Last modified : Mar 06. 2019

If the ringer on your Samsung device is too soft or you're having a hard time hearing when calls are coming in, there are a couple of things to check:

Adjust the Volume:

Use the top most button on the left hand side of the device to turn the Volume Up. Alternatively, access the Sound options in the Settings:


Open the Settings app, and select the Sound & Vibration option. Select the Volume option if you have one, and drag the blue dot on the slider under Ringtone all the way to the right. The device should play the ringtone at the selected volume so you can determine the best level for you.


If you don't hear any noise from the speakers when making these adjustments there may be a problem with the speakers on your device. Get in touch to find a Service Location to assess your device.

My ringtone is very low

Restart the Device:

Power off the device completely and turn it back on. Test the Ringtone once more. If it's still not loud enough, you may need to visit a Service Location to run further diagnostics on the physical hardware of your device.

Android OS 5 and earlier:

If you have an older Samsung device that runs Android OS 5 or older, there is an option to increase the Volume of your device when it recognises it is in a pocket or bag.


Open the Settings app, select My Device, and open the Call settings. Scroll down to find the option Increase Volume in Pocket and tick the box next to it to turn this option on.

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