Resolve a Soundbar Out of Sync with A Samsung TV

One of the aspects of your home entertainment setup is dealing with audio delay or lip-sync errors if you get them. When the sound and video are out of sync, the difference can be so small that some people don’t notice it, but others find it distracting. Your Soundbar includes an Audio Sync feature to correct this.

The method to do this depends on your Soundbar and you can find instructions specific to the model in the User Manual.

 Please Note: The information on this page is for Australian products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

1 Press Sound Control on the Soundbar remote and the use the Left/Right buttons to adjust until sound is synced.
  • If the video on the TV and audio from the Soundbar are not synchronised, select SYNC in sound control and then set the audio delay between 0 – 300 milliseconds by using the Up/Down buttons.
2 Press Audio Sync on the Soundbar remote and the use the Skip Forward/Backward buttons to adjust until the sound is synced.
3 Press + or – under Audio Sync to adjust until the sound is synced.

If you require further assistance, please consult the user manual from our Manuals & Downloads page or contact our Samsung Care Australia experts on 1300 362 603 (Toll Free in Australia). You can also contact our Chat Support team or reach us through Samsung Members Community. 

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