How do I upload personal photos and what is art store subscription on The Frame?

Last modified : Apr 04. 2019

Photos can be uploaded from your phone via Samsung Smart View App. Your personal photos are accessible in the My Collection tab in Smart View. To find out how to upload photos from your Gallery app to the Frame TV follow the steps below. Both personal photos and purchased artwork are available in the My Collection section of the Smart View app.

How to preview and save personal photos to The Frame

1 Open the Smart View app
Open the Smart View app
2 Select your TV
Select The Frame TV
3 Select the My Collection tab to view photos saved to your device
Select the My Collection tab
4 Scroll down to view all of the Albums in your Gallery
Scroll down to view folders from your Gallery

Select an image in any folder to continue

5 Select the 3 dot menu button in the top right to see Matte, Collage and Info options
Select the 3 dot menu to access Matte, Collage and Info options
6 Select Preview to see what the image will look like on The Frame TV
Select Preview to test the image on The Frame
7 When you're happy with the image on the TV, select Set to save it to The Frame TV
Select Set when you're happy with the image on The Frame

Purchasing Art Work:

The Frame TV comes with the Samsung collection of exclusive artwork. You can download artwork from the Art Store. Purchase a subscription to the Art Store receive full access to all the available artwork. The current cost of subscription to the Art Store is $5.99/month, however, when the subscription expires the access will be disabled.


Al-A-Carte on the Art Store (Single purchase) can be purchased via Credit Card or PayPal using Samsung checkout. The cost of each artwork is currently $24.99.

Please note:  Refer to Art Store for offers and change in subscription charges.

Picture Size Requirements for upload:

All single matte styles can be set to all 10 colour options

 

MODERN MATTE

Colours 1 - 10 available

Modern Matte

Minimum image size: 3457px x 1780px

 

 

 

PANORAMIC MATTE

Colours 1 - 10 available

Panoramic Matte

Minimum image size: 3457px x 680px

 

 

SHADOWBOX MATTE

Colours 1 - 10 available

Shadowbox Matte

Minimum image size: 800px x 800px (marked in red)

Image cropping size: 3586px x 1944px (marked in green)

 

The shadow box is a flexible format that assumes the proportions of a given image with the minimum size of 800px x 800px

 

 

TRIPTYCH MATTE

Colours 1 - 10 available

Triptych Matte

Minimum image size: 3028px x 1720px

 

 

Collages can only be made on the Smart View app and sent to the TV.

All collage matte styles can be set to all 10 colour options.

 

MIXED MATTE

Colours 1 - 10 available

Mixed Matte

A Minimum image size: 986px x 1387px

B Minimum image size: 1955px x 1387px

 

 

SQUARES MATTE

Colours 1 - 10 available

Squares Matte

A Minimum image size: 780px x 780px

B Minimum image size: 780px x 780px

C Minimum image size: 780px x 780px

 

TRIPTYCH MATTE

Colours 1 - 10 available

Triptich Matte

A Minimum image size: 850px x 1280px

B Minimum image size: 850px x 1280px

C Minimum image size: 850px x 1280px

     This product should be mounted to a wall or other suitable surface to avoid serious injury. Find out more here.

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