55" S95B OLED 4K Smart TV
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Highlights
OLED
Quantum HDR OLED
Wireless True Dolby Atmos & Object Tracking Sound
Ultra Wide Viewing Angle
Mozo People’s Choice Awards for Televisions 2022
Features
Experience the difference by Samsung
Over 8 million self-lit pixels & 4K AI processing, the Samsung OLED picture looks so real, it’s surreal. With stunning brightness and colour accuracy, teamed with True Dolby Atmos and Object Tracking Sound you're in for a truly superb viewing experience that will take your breath away.*
* Source content must be Dolby Atmos® enabled for Dolby Atmos® playback. Samsung define 'True Dolby Atmos' as featuring an upwards-firing directional speaker for three dimensional sound.
Wireless Dolby Atmos compatible only for selected Samsung soundbars.
* 16 Years Global No.1 Source - Omdia , Jan 2022. Results are not an endorsement of Samsung. Any reliance on these results is at the third party’s own risk.
The future of OLED Is here
Samsung OLED Technology
With over 8 million specially engineered self-illuminating pixels, contrast is virtually limitless. At its best in viewing settings with controlled lighting, the Samsung OLED is intensely cinematic.
Colour and brightness is stunning and life-like with Samsung's OLED pixels powered by Quantum Dot technology.* Each pixel consists of three subpixels (red, green and blue) to optimise brightness, colour accuracy and durability. No white subpixels in sight to compromise colour reproduction.
* Picture quality may vary depending on quality and resolution of source content and viewing conditions.
* Image simulated for illustrative purposes.
Exceptional detail unveiled
Quantum HDR OLED
Hollywood’s HDR movies and streaming shows leap off the OLED screen with unimaginable detail. The Quantum HDR OLED panel allows for HDR10+ content to reveal what you might have missed in particularly dark or light scenes, making them pop with breathtaking colour and contrast.*
* Source content must be HDR10+ format. The Range of Quantum HDR claims luminance based on internal testing standards and is subject to change according to viewing environment or specific conditions.
* Image simulated for illustrative purposes.
* Source content must be HDR10+ format. The Range of Quantum HDR claims luminance based on internal testing standards and is subject to change according to viewing environment or specific conditions.
* Image simulated for illustrative purposes.
An incredible Dolby Atmos experience
Wireless True Dolby Atmos
Lose yourself in the breathtaking realism of cinematic sound, right in your own home. Your Samsung TV features inbuilt up firing speakers and True Dolby Atmos support to deliver larger-than-life audio experiences.* In addition, your Samsung TV in a world first, can now wirelessly transmit the Dolby Atmos signal to your compatible Samsung Soundbar for a clean, easy and wonderfully immersive sound experience.
* Source content must be Dolby Atmos® enabled for Dolby Atmos® playback.
* Samsung define 'True Dolby Atmos' as featuring an upwards-firing directional speaker for three dimensional sound. Wireless Dolby Atmos compatible only for selected Samsung soundbars.
* Image simulated for illustrative purposes.
Real impact of directional sound
Object & Voice Tracking Sound (OTS)
From epic car chases to your favourite character whispering 'I love you', you’ll always experience the centre of the action thanks to Samsung’s ground breaking object and voice tracking technology. Dedicated up firing speakers add an extra dimesion to on screen motion to help bring amazing audio into your home.*
* The quality of sound effects may vary depending on the source content, installation and environmental characteristics (e.g. ceiling).
Beautiful from any angle
LaserSlim Design
Daringly discreet, this stylish TV has a profile so thin it was inspired by a laser beam. The groundbreaking LaserSlim Design has a minimal bezel and an ultra-thin side profile.
* Screen image simulated for illustrative purposes.
Great view from virtually every seat
Ultra Wide Viewing Angle
Ultra Wide Viewing Angle means almost every seat can be the best seat in the room. Delivering vibrant colour while maintaining detail, our screens are designed to optimise your viewing experience from a range of angles.
* Image simulated for illustrative purposes.
Simple and seamless
Smart Connectivity
Samsung Smart Connectivity delivers a simple yet powerful smart TV experience. Connect compatible devices or tap into your favourite games, apps, and services.* Continue your current binge or explore what’s new and on now. It’s the best of everything, all from your home screen.
* Internet required. Data and subscription charges may apply. Apps may be subject to change without notice. Available on Samsung 2022 TVs.
Works with Google Assistant, Amazon Alexa and Apple AirPlay 2*
Samsung TV works with Google Assistant, Amazon Alexa and Apple Airplay 2 so you can control your connected home your way.^
^Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Supported languages may differ between Bixby, Alexa and Google Assistant. Image simulated for illustrative purposes. Cable not shown.
* Internet connection required. Data usage and subscription fees may apply.
Enjoy all the leading Apps*
Netflix, Amazon Prime, Disney+, Apple TV, Google Play, Kayo, YouTube, Foxtel, Stan, Binge, ABC iView, SBS On Demand, 7Plus, 9Now, 10Play.*
* Internet connection required. Data usage and subscription fees may apply.
* Apps are subject to availability and can be removed at any time without notice.
* The Book of Boba Fett: ©2022 Lucasfilm Ltd.
* Image simulated for illustrative purposes.
Screen Mirroring
Wirelessly mirror the screen and audio from your compatible smartphone, tablet or PC to your Samsung TV for maximum impact.*
* Feature is available on Windows 10, Android 6.0 and higher mobile devices that support Mirror Casting and Apple devices supporting Apple AirPlay2. Available on Samsung 2022 TVs.
Multiview
Watch what's on your TV and your compatible mobile on the same screen at the same time. Whether it's live stats for sports or video guides for games, simply connect your phone and multi-screen like never before.*
* Feature is available on Windows 10, Android 6.0 and higher mobile devices that support Multiview and Apple devices supporting Apple AirPlay2. Available on Samsung Q60B model and up. Image simulated for illustrative purposes.
Auto Device Detection
Your TV can automatically detect and name connected devices, and lets you add them to your Home Menu for easy access when you need it.*
* Auto Device Detection is compatible with selected devices. Please see samsung.com/au/tvs/one-remote-device-list/
Bluetooth
With Bluetooth connectivity for your compatible devices, you can connect to your TV without cables which allows you to stay in the comfort of your couch.*
* Supports Android OS and iOS based smartphone. Some Bluetooth devices may not be supported depending on Bluetooth version.
The heart of your connected home - Built in IOT Hub
For a seamless smart home system, you can now control your compatiable devices straight from your Samsung TV.* With inbuilt support for new and legacy appliances, a harmonious living environment can be unlocked with your remote – even your voice.^
* Compatible WiFi enabled device that supports SmartThings application only. Internet required. Device support may change without notice.
^ Not all languages, accents, dialects and expressions recognised. Supported languages may differ between Bixby, Alexa and Google Assistant. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
Samsung Smart TV meets the Apple TV app
Watch award-winning Apple Original series and films from Apple TV+. The premium channels you want. Thousands of movies to buy or rent. It’s all expertly curated on the Apple TV app on your Samsung Smart TV. *
* Subscription required for Apple TV+. Internet required. Apple and Apple TV are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
* Subscription required for Apple TV+. Internet required. Apple and Apple TV are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
Clarity in motion
Motion Rate 200
Keep up with fast-paced sports and action movies. Samsung’s Motion Rate 200 with 1ms pixel response time helps you experience smooth, clear motion through the most dynamic of scenes.
* Image simulated for illustrative purposes.
Easy on the eye
Eye Comfort Mode
EyeComfort optimises the brightness and colour of your TV for a warm and welcoming picture. By detecting local sunset and sunrise times, EyeComfort knows when you need to unwind and automatically adjusts your screen so that it’s softer on the eyes when you most need peace.*
* EyeComfort must be activated in 'Intelligent Mode' settings.
* EyeComfort must be activated in 'Intelligent Mode' settings.
The Intelligence behind the beauty
Neural Quantum Processor 4K
Behind the OLED TV's awesome picture quality and performance is the powerful Neural Quantum Processor 4K. Responsible for features such as colour tone mapping and image upscaling, it helps ensure your screen delivers movies and shows in incredible detail, for a truly brilliant viewing experience.*
* Viewing experience may vary according to the type of content, format and source. Upscaling may not apply to PC connection and Game Mode.
The TV that adapts to its surrounds
Intelligent Mode
Your OLED TV knows how to help create an amazing entertainment experience. Intelligent Mode uses a combination of smart sensors to fine-tune the audio, picture and brightness so that the action looks and sounds incredible.*
* Picture and sound quality of upscaled content will vary depending on quality and resolution of source content. Performance may vary depending on installation environment and surroundings.
The TV that adapts to its surroundings - Adaptive Picture
Adaptive Picture technology automatically adjusts your screen's brightness levels to suit the room you're watching it in. And because it helps optimises content, you can be sure your favourite shows are always looking incredible.*
* Picture quality may vary depending on quality and resolution of source content and viewing conditions. Screen image simulated for illustrative purposes. Cable not shown.
Never miss a word - Active Voice Amplifier
Whatever’s happening on movie night, Active Voice Amplifier helps ensure you never miss a word. It analyses noise levels in your room and amplifies the dialogue, so that even if the dog’s barking or the kids are arguing, you can hear the words.*
* Performance may vary depending on installation environment and surroundings.
AI Upscaling
Thanks to the power of AI upscaling, your TV is designed to upgrade your favourite content to 4K resolution. By helping to restore lost details, refine picture quality and reduce image noise, it can make whatever you're watching look as good as possible.*
* Picture quality of upscaled content will vary depending on quality and resolution of source content.
Easy control, greener future
Advanced SolarCell One Remote
Easily control all of your compatible devices with Samsung’s Advanced SolarCell One Remote and get quick access to things like Netflix, YouTube, gaming consoles or a Soundbar with Smart Hub.* And now, the SolarCell One Remote is partially made with recycled plastic** and can be powered by indoor lights. It is even smart enough to harvest power from radio frequencies generated by Wi-Fi routers in your home, so you'll never need disposable batteries again.
* Compatible only with selected devices. Please see samsung.com/au/oneremote. Internet required. Data and subscription charges may apply. Apps may be subject to change.
** Our One Remote Control contains about 24% recycled content.
* Compatible only with selected devices. Please see samsung.com/au/oneremote. Internet required. Data and subscription charges may apply. Apps may be subject to change.
** Our One Remote Control contains about 24% recycled content.
The power of voice
Built-in Voice Assistant
You can ask either Bixby or Alexa to play your favourite content, get answers, and even control your TV and other compatible connected devices - all by using your voice.*
* Content services are subject to change without notice. Voice commands recognise English, French, Spanish, German, Italian, Chinese and Korean. Not all accents, dialects and expressions recognised. Supported languages may differ between Bixby and Alexa. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
* Connected devices must be WiFi enabled and compatible with Bixby, or Alexa and their relevant apps. Internet connection and SmartThings app required. Data usage and subscription fees may apply. Limited commands may be supported.
* Content services are subject to change without notice. Voice commands recognise English, French, Spanish, German, Italian, Chinese and Korean. Not all accents, dialects and expressions recognised. Supported languages may differ between Bixby and Alexa. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
* Connected devices must be WiFi enabled and compatible with Bixby, or Alexa and their relevant apps. Internet connection and SmartThings app required. Data usage and subscription fees may apply. Limited commands may be supported.
Synchronised sound from your TV and Soundbar*
Q-Symphony
Experience groundbreaking audio from Q-Symphony, which synchronises sound between your TV and compatible Samsung Q-Series Home Theatre Soundbar. Discover truly immersive surround sound that helps put you right in the middle of the action.*
Match your S95B with the Q-Series Home Theatre Soundbar Q930B.
* Feature only available on S95B, BU8000, QLED and Neo QLED 2022 & 2021 TVs when used with a Samsung Q-Series Soundbar. Soundbars sold separately. Audio quality varies based on source content, installation and environmental characteristics (e.g. ceiling).
* Feature only available on S95B, BU8000, QLED and Neo QLED 2022 & 2021 TVs when used with a Samsung Q-Series Soundbar. Soundbars sold separately. Audio quality varies based on source content, installation and environmental characteristics (e.g. ceiling).
Take your gaming to the next level
Advanced Game Mode
Enjoy the ultimate gaming advantage, with features and settings that help make your TV and compatible console an unbeatable team. See deep into the shadows, move fast, take control of the action, and perform at your peak.
Ready for next level gaming - Supports 4K 120fps via HDMI 2.1
Get ready to game with impressive 4K resolution at 120 frames per second. HDMI 2.1 compatibility allows for ultra-high bandwidth for compatible devices to keep you ahead of the competition and at the top of your game.*
* Picture quality will vary depending on quality and resolution of source content. 120fps is dependent on external source supporting HDMI 2.1.
Tear down enemies, not your screens - Freesync Premium Pro
Samsung TVs are the first to feature AMD FreeSync Premium Pro technology, which helps prevent screen tearing and stuttering by syncing the frame rate of the TV with the GPU. Now you can enjoy effortlessly smooth gameplay on your TV.*
* Viewing experience may vary according to types of content and graphics processing unit.
* Require output source capable of FreeSync Premium Pro.
* Screen image simulated for illustrative purposes only.
* FreeSync Premium Pro only available on Samsung Q70B and above.
Ultrawide Game View - for winning game play
Take on the competition and see all of the action with an ultra wide field of vision. With a flexible (32:9 and 21:9) aspect ratio, you can dominate every battle and enjoy an immersive gaming experience.*
* Some game titles may not support the function or allow limited use of this feature. Screen resolution change from external device may be required. Screen image simulated for illustrative purposes.
Take control of the action - Game Bar
Take control like never before and quickly access the settings that can take your game to the next level. The Game Bar lets you check that Variable Refresh Rate is activated, and makes it easy to access every important feature you need at speed.
* Screen image simulated for illustrative purposes.
Take your gaming to the next level with more control* - Real Game Enhancer
Real Game Enhancer turns your TV into a pure gaming machine. With low input lag and enhanced picture quality, contrast and colour, it’s the winning combination that can take your gaming to the next level.*
* Compared to Samsung BU8000 TV. Low input lag is measured based on internal testing conditions and is subject to change according to game setting or specific conditions.
No console? No problem
Xbox Game Pass
Stream Xbox games straight to your Samsung TV. Xbox Game Pass app is now available on Samsung 2022 TVs, all you need is a controller.* Enjoy over 100 blockbuster games such as Halo, Minecraft and Forza – victory is yours.
*Available on 2022 Samsung Smart TVs. Internet connection, Xbox Game Pass Ultimate subscription and compatible controller required.
*Available on 2022 Samsung Smart TVs. Internet connection, Xbox Game Pass Ultimate subscription and compatible controller required.
Sound for your space
SpaceFit Sound
Enjoy tailored TV sound, for audio that suits your listening space. By testing room reverberations, SpaceFit Sound helps ensure your TV is always delivering an immersive performance.*
* Audio quality varies based on source content, installation and environmental characteristics (e.g. ceiling).
* Audio quality varies based on source content, installation and environmental characteristics (e.g. ceiling).
Never miss a thing
Freeview
Find out what’s on now, next or over the next 7 days with the easy-to-use TV guide. Looking for your favourite show? Use Search for quick access to on-demand programs from ABC iView, SBS On Demand, 7+, 9Now and 10 Play. All in one place, all for free.*
* Freeview uses HbbTV technology which combines broadcast and broadband. Internet connection is required. Data usage charges and conditions apply. Screen images simulated for illustration purposes only.
* Freeview uses HbbTV technology which combines broadcast and broadband. Internet connection is required. Data usage charges and conditions apply. Screen images simulated for illustration purposes only.
Free TV, no strings attached*
Samsung TV Plus
Enjoy free live streaming TV with Samsung TV Plus.* Choose from a variety of channels offering content for all interests that are currently in trend.
* Internet connection required. Available content subject to change.
* Internet connection required. Available content subject to change.
Hangs beautifully on the wall
Slim Fit Wall Mount (Sold Separately)
Slim Fit Wall-Mount accessory (sold separately) helps your TV to hang beautifully on the wall, leaving minimal space between.* Gorgeous from all angles, your TV can fit elegantly into your living room.
* Compatible model WMN-B50EB/XY
* The gap may differ based on the installation and wall type. Compatible with 43-85" 2022 Samsung Q Series (except Q80B) and Crystal UHD series.
* Compatible model WMN-B50EB/XY
* The gap may differ based on the installation and wall type. Compatible with 43-85" 2022 Samsung Q Series (except Q80B) and Crystal UHD series.
Out of the box thinking
Eco-Packaging
Samsung Eco packaging is not like usual packaging. It comes with easy-to-follow DIY instructions on how to transform the cardboard into a standalone shelf, a table or even a cat house.
Specifications
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Display
55"
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Resolution
3,840 x 2,160
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Video
Neural Quantum Processor 4K
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One Billion Colour
One Billion Colour
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Game Motion Plus
Game Motion Plus
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Dynamic Black EQ
Dynamic Black EQ
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Surround Sound
Surround Sound
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Mini Map Zoom
Mini Map Zoom
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9
-
Screen Size
55"
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Resolution
3,840 x 2,160
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Picture Engine
Neural Quantum Processor 4K
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One Billion Colour
Yes
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PQI (Picture Quality Index)
4600
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HDR (High Dynamic Range)
Quantum HDR OLED
-
HDR 10+
Certified(HDR10+ Adaptive & HDR10+ GAMING)
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Picture Upscale
Yes
-
HLG (Hybrid Log Gamma)
Yes
-
Contrast
Self-illuminating pixels
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Colour
Perceptional Color Mapping
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Viewing Angle
Ultra Viewing Angle
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Brightness/Colour Detection
Brightness/Colour Detection
-
Contrast Enhancer
Real Depth Enhancer
-
Auto Motion Plus
Yes
-
Film Mode
Yes
-
Clear Motion
Clear Motion
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Noise Reduction
Yes
-
Expert Calibration
Yes
-
Smart Calibration
Basic
-
Filmmaker Mode
Yes
-
Dolby Atmos
Yes
-
Dolby Digital Plus
5.1ch
-
Object Tracking Sound
OTS
-
Q-Symphony
Yes (Requires Samsung Soundbar with Q-Symphony Support)
-
Sound Output (RMS)
60W
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Speaker Type
2.2.2CH
-
Woofer
Yes
-
Bluetooth Audio
Yes
-
Active Voice Amplifier
Yes
-
Adaptive Sound
Adaptive Sound+
-
Dual Audio Support (Bluetooth)
Yes
-
Samsung SMART TV
Smart
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Operating System
Tizen™
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Bixby
US English, UK English, India English, Korean, French, German, Italian, Spanish, BR Portuguese (features vary by language)
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Far-Field Voice Interaction
Yes
-
Multi Voice Assistant
Yes
-
Works with Google Assistant
Yes
-
Works With Amazon Alexa
Yes
-
Samsung TV Plus
Yes
-
Web Browser
Yes
-
SmartThings App Support
Yes
-
SmartThings Hub / Matter Hub / IoT-Sensor Functionality / Quick Remote
Yes
-
Media Home
Yes
-
Alexa Built-in
Yes
-
TV to Mobile - Mirroring
Yes (requires Android 6.0↑ or iPhone iOS 11.4↑ with Screen Case capabilities & SmartThings App)
-
Mobile to TV - Mirroring, DLNA
Yes (requires Android 6.0↑ with Screen Cast capabilities or iPhone iOS 11.4↑ with AirPlay 2 support)
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TV Initiate Mirroring
Yes
-
Tap View
Yes (requires Android 8.1↑ with Screen Cast capabilities)
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Video Communication
Google Duo
-
SmartThings Hub
Yes
-
Multi-View
upto 2 videos
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Music Wall
Yes
-
Mobile Camera Support
Yes
-
360 Video Player
Yes
-
360 Camera Support
Yes
-
Easy Setup
Yes
-
App Casting
Yes
-
Bluetooth Low Energy
Yes
-
WiFi Direct
Yes
-
TV Sound to Mobile
Yes (requires Android 6.0↑ or iPhone iOS 11.4↑ with SmartThings App support)
-
Sound Mirroring
Yes
-
Wireless Dex
Yes (Requires Samsung S10 and higher)
-
Web Service
Microsoft 365 (Subscription required)
-
Auto Game Mode (ALLM)
Yes
-
Game Motion Plus
Yes
-
Dynamic Black EQ
Yes
-
Surround Sound
Yes
-
Ultra Wide Game View
Yes
-
MiniMap Zoom
Yes
-
FreeSync
FreeSync Premium
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HGiG
Yes
-
Digital Broadcasting
DVB-T(T2 Ready)
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Analog Tuner
Yes
-
Data Broadcasting
HbbTV 2.0.1
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HDMI
4
-
USB
2
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HDMI Maximum Input Rate
4K 120Hz (for HDMI 1/2/3/4)
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Ethernet (LAN)
Yes
-
Digital Audio Out (Optical)
1
-
RF In (Terrestrial / Cable input / Satellite input)
1/1(Common Use for Terrestrial)/0
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HDMI A / Return Ch. Support
Yes
-
eARC
Yes (HDMI 3)
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HDMI Quick Switch
Yes
-
Wi-Fi
Yes (WiFi5)
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Bluetooth
Yes (BT5.2)
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Anynet+ (HDMI-CEC)
Yes
-
Design
LaserSlim
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Bezel Type
4 Bezel-less
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Slim Type
Top Slim
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Front Colour
CARBON SILVER
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Stand Type
BLADE STAND
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Stand Colour
SPACE CARBON
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Auto Channel Search
Yes
-
Caption (Subtitle)
Yes
-
Connect Share™ (HDD)
Yes
-
ConnectShare™ (USB 2.0)
Yes
-
EPG
Yes
-
Extended PVR
Yes
-
OSD Language
Local Languages
-
BT HID Built-in
Yes
-
USB HID Support
Yes
-
Teletext (TTX)
Yes
-
Time Shift
Yes
-
IPv6 Support
Yes
-
MBR Support
Yes
-
Voice Guide
AU English, China Chinese, Korean, France French, Italian, German, Spain Spanish
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Learn TV Remote / Learn Menu Screen
UK English, French, Spanish
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Others
Enlarge / High Contrast / Multi-output Audio / SeeColors / Color Inversion / Grayscale / Sign Language Zoom / Slow Button Repeat / Graphic Zoom / Picture Off
-
Eco Sensor
Yes
-
Power Supply
AC220-240V 50/60Hz
-
Power Consumption (Max)
310 W
-
Energy Efficiency Class
3
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Power Consumption (Stand-by)
0.5 W
-
Power Consumption (Typical)
142.0 W
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Yearly Power Consumption (EU standard)
521 kWh
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Auto Power Off
Yes
-
Auto Power Saving
Yes
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Package Size (WxHxD)
1469 x 833 x 165 mm
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Set Size with Stand (WxHxD)
1225.4 x 774.5 x 288.2 mm
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Set Size without Stand (WxHxD)
1225.4 x 708.6 x 39.9 mm
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Stand (Basic) (WxD)
362.9 x 288.2 mm
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VESA Spec
300 x 200 mm
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Package Weight
27.6 kg
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Set Weight with Stand
20.7 kg
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Set Weight without Stand
16.5 kg
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Remote Controller Model
TM2280E
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Samsung Smart Control (Included)
Yes
-
Slim Fit Wall-mount Support
Yes
-
VESA Wall Mount Support
Yes
-
User Manual
Yes
-
Full Motion Slim Wall Mount Support
Yes
-
E-Manual
Yes
-
SlimFit Cam Support
Yes
-
Power Cable
Yes
Reviews
55" S95B OLED 4K Smart TV
- The product offers excellent picture quality with vibrant colors and deep blacks, providing an immersive viewing experience, especially for gaming and streaming.
- The sound quality is also praised as excellent.
- Users report the smart features and ease of use are satisfactory, with the TV being versatile for various purposes.
- While a few customers experienced minor issues, the majority are highly satisfied with the product's performance and quality.
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TX
Samsung Brand Ambassador
Upset Customer, It’s unfortunate to hear you’re experiencing a power cycling issue, causing your S95B TV is turning itself on and off repeatedly. Please try a few troubleshooting steps that may help solve the issue: 1) Check the power cable for damage and proper connection. If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it) or damaged, this is likely the cause of the issue. Replace the cable. 2) Unplug the TV from the wall outlet for 30 seconds, and then plug it back in. 3) If the power cycling allows enough time in between powering on and off, try updating the TV to the latest firmware. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes depending on network speed, so if the TV is not turning off too frequently, try updating the software. 4) TVs which can connect to SmartThings can be turned on using compatible devices, sometimes automatically. However, if abnormal "power on" signals are sent through the wireless network, they will trigger this function and make the TV turn on. If you do not want this function, navigate to Menu > Settings > All Settings > Connection > Network > Expert Settings > Power On with Mobile, and turn the setting off. Please know you can quickly access your TV Settings by pressing the Settings/Number/Color button (below the power button) on your remote. After using the below pathway a few times, pressing this button will remember and quickly configure frequently used functions. 1. Press the Settings/Number/Color button on your remote. 2. Press the UP directional button on your remote. When you press this button, the Settings menu/Virtual number pad/Color pad are displayed. 3. From the Settings menu, you can quickly set the options of your frequently used functions. For advanced settings, select All Settings. If the power issue persists or you have further questions on remote functionality, please call Samsung Support for more assistance. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist
2023-08-04
2022-05-07
98101
Samsung Brand Ambassador
Hi Nick, It’s unfortunate to hear you’re experiencing issues with your S95B TV. Please give us the opportunity to gather additional information and provide further assistance specific to your usage scenario. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. We look forward to hearing from you. ~ Samsung Specialist
2022-11-24
2022-12-20
Iowa City, Iowa
2022-07-01
Houston
2023-06-12
2023-01-25
2022-10-23
North west
Samsung Support
We are pleased to see that you are satisfied with the incredible picture quality of the 65" S95B QD OLED 4K Quantum HDR Smart TV, Devy. However, we are sorry to see that you are experiencing an issue with the TV restarting and being slow; which we would like to resolve for you as quickly as possible. First, we recommend following this link, kindly shared by our colleagues in the US, that will give you an easy step-by-step guide on how to troubleshoot your TV to reduce lag: https://bit.ly/HowToTroubleshootTVLagging About the issue with the TV restarting, please disconnect any external devices and check if the issue persists. If it does, please plug the TV into a different power socket to see if it stops restarting randomly. Also, if the TV is connected to Smart Things on your mobile device, please make sure that there are no automations active: On your device, open the SmartThings app > Select Automations > Disable Automations linked to the TV. If you require further assistance, please don't hesitate to contact one of our Support Teams who are always ready to help. Our contact details and opening times can be found on our Contact Us page here: https://bit.ly/SamsungUKSupport ^CL at Samsung Support
2022-10-25
2023-01-07
Colchester, Essex
Samsung Support
This OLED TV brings your whole TV experience into another dimension, delivering flawless colours and detail. Coupled with your new soundbar, you have a true cinematic experience in the comfort of your own home. Please keep an eye out for any software updates, which will smooth out any bugs and make sure your TV is running to the best performance. To check this, go to Settings > Support > Software Update > Update Now. You can also find a user manual on our website. Find the product (QE55S95BATXXU) > Support > User Manual and Downloads. ^EM at Samsung Support
2023-01-26
Sun Prairie, WI
Samsung Brand Ambassador
mborland, We appreciate you sharing your experience with Samsung’s S95B TV. Please give us the opportunity to look into this for you so we can provide additional settings adjustments or troubleshooting assistance. You can reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. We hope to hear from you. ~ Samsung Specialist
2022-10-26
Tiptree, Essex
Samsung Support
Thank you for the incredible feedback! We are very happy to see how much you are loving the breathtaking visuals of your new 4K TV and its intelligent adaptive features! Enjoy! ^CR at Samsung Support
2022-10-29
2022-05-11
Phoenix, Arizona
Samsung Brand Ambassador
Soloist, Thank you for sharing details of the app errors you're experiencing. Please try the following troubleshooting steps which may improve your connection: 1) Use 5G Wi-Fi or wired LAN if possible 2) Try repositioning the router so there are no obstacles between your TV and the router 3) Please be sure you have the latest firmware update which enhances network connectivity. Go to: Settings > Support > Software Update You may want to enable automatic updates for conveniences. Go to Settings > Support > Software Update, then select Auto Update. Additionally, to optimize the TV’s performance, please also try running Device Care, which improves your apps performance by freeing up unused cached memory and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care If a menu setting is grayed out, this indicates that a function or certain settings are not available based on the current source, settings, or connections. Here are a few examples which would cause grayed out settings: - Picture Mode is grayed out when HDR+ is enabled - Zoom and Position is grayed out if Picture Size is set to 16:9 or 4:3; this function is only available when Picture Size is set to Custom. - HDMI Black Level is grayed out when the input signal connected to the TV via HDMI is set to RGB444 If you need more help with your TV's settings, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
2022-11-30
Florida
2022-05-30
Anaheim, CA
Samsung Brand Ambassador
Hi there, It’s unfortunate to hear you’re experiencing a power cycling issue, causing your S95B TV to turn itself on and off repeatedly. Please try a few troubleshooting steps that may help solve the issue: 1) Check the power cable for damage and proper connection. If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it) or damaged, this is likely the cause of the issue. Replace the cable. 2) Unplug the TV from the wall outlet for 30 seconds, and then plug it back in. 3) If the power cycling allows enough time in between powering on and off, try updating the TV to the latest firmware. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes depending on network speed, so if the TV is not turning off too frequently, try updating the software. If the issue persists after these steps, the TV will likely need service. Please call us so that we can better investigate your issue and assist with a solution or replacement. 1) 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. 2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage. We look forward to hearing from you. ~ Samsung Specialist
2022-07-08
02818
Samsung Brand Ambassador
Jack, We appreciate your feedback on your experience with the S95B TV. Please know the vibrating/rattling sound you’re hearing may be caused by the speaker’s woofer. This can occur when the TV’s volume is very high. However, we are working to resolve this with an upcoming firmware update. Please make sure you have Auto Updates enabled: Home > Menu > Settings > Support > Software Update If the image is too dim, try adjusting Picture Mode or Expert Picture Settings. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode ...and select the mode that best fits your usage: 1) Standard: Is the default mode suitable for general viewing environments. 2) Movie: Is suitable for watching TV or movies in a dark room. 3) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. To manually fine tune your image under Expert Settings, go to: Home > Menu > Settings > All Settings > Picture > Expert Settings Intelligent Mode also enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings > Intelligent Mode. Adaptive Picture, which is among the options, optimizes brightness and provides the best picture quality in real time, based on the lighting condition and the content you're viewing. If you press any key on the remote and the LED indicator at the top of your remote stays on for about 3 seconds rather than blinking, please try the following steps to reset your remote: 1) Long press the RETURN key and ENTER key together for about 10 seconds if your remote was once paired already with the TV, you do not need to re-pair it again. However, if it was not paired with the TV, pairing must be done after the reset. 2) The RETURN key is on the left side of your remote and looks like a curved, backwards pointing arrow. 3) The ENTER key is the button in the center of your directional ring. Redesigned in 2022, Next Home pulls opens a separate menu that is easier to see and navigate. In addition to the new layout, Next Home has a convenient sidebar on the left. The sidebar is broken down into five sections, categorizing different features and settings in a streamlined design. To open Next Home, just press the Home button on your remote. The following tabs will be available: 1. Privacy Choices: Review your TV’s Terms & Conditions, Privacy Policy, and Privacy Center 2. Search: Instead of browsing content aimlessly, you can search for specific movies or shows by typing out keywords in the search bar at the top or saying a command using your remote. Your recent Search History and Popular searches will appear on this page as well. 3. Ambient Mode: Access Ambient Mode settings to customize your TV’s screen when it isn’t being used. You can make your TV display a relaxing photo, a picturesque image, or a funky background to keep things interesting. And if you’re into NFT artwork, Ambient Mode now has an entire NFT section with content from the Nifty Gateway marketplace! 4. Gaming Hub: Run out of console games to play? Check out the new Gaming Hub, a discovery platform that includes games you can stream right on your TV! Browse new releases, indie gems, or simply go back to that one game you can't put down. There are also multiple playing options, so the possibilities are endless. 5. Media: Your hub for all things entertainment. Available streaming apps will display at the top of the screen, such as Netflix, Samsung TV Plus, and more. Next Home will learn your viewing patterns over time and suggest movies and shows based on what you like. 6. Menu: The Menu tab lets you access Settings and Connected Devices. From here, you can access or change most settings on your TV. And of course, you can manage any devices you’ve previously connected or would like to pair. For physical damage which may have occurred during delivery, please know that you can initiate returns directly on the Samsung website under Support (upper right corner) or by scrolling to the bottom of the Samsung home page and clicking on Order Support. If you need further assistance for order related questions, please call 1-855-726-8721 For product related questions, please contact us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Specialist
2023-06-12
Dallas, TX
2023-02-12
2022-11-05
Samsung Support
Thank you for taking the time to share your feedback with us, John, and for awarding this TV four stars! We are very pleased to see that you are overall happy with your new 4K TV. If you would like to discuss the audio settings to ensure the sound is suitable for your personal preferences, please don't hesitate to contact our Audio/Visual Specialists directly. You can find our contact details and opening times here: https://bit.ly/SamsungUKSupport. ^CR at Samsung Support
2022-09-24
2022-05-30
2022-08-23
2022-08-02
2022-08-23
2023-02-24
2023-01-20
2022-12-17
2022-06-03
Wetumpka
Samsung Brand Ambassador
Evolved360, We're thrilled to hear your S95B is delivering great black levels, and we appreciate your feedback on the UI response time. Please do ensure your TV's firmware is up to date with version 1211.2 which includes updates to improve response time. You can check this by going to: Home > Menu > Settings > Support > Software Update. I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Specialist
2022-06-13
Michigan
Samsung Brand Ambassador
Ivy2526, It's unfortunate to hear of the color glitch issue you've experienced on your S95B TV. We’re always here to help, and if given the chance, we could have provided image adjustments and troubleshooting assistance to resolve any issues you were experiencing. Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. We hope to regain you as a customer in the future. ~ Samsung Specialist
2025-12-30
2022-11-14
Samsung Brand Ambassador
Yoshi, Thank you for your review of Samsung's S95B TV. Please ensure Anynet+ (HDMI-CEC) is enabled on your TV. Anynet+ controls external devices that are connected to the TV via an HDMI cable and will turn on/off with your TV remote when you turn the TV on/off. To turn on Anynet+ (HDMI-CEC), go to: Settings > All Settings > Connection > External Device Manager > Anynet+ (HDMI-CEC). If you need more help connecting external devices, please know we're here to help. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist
2022-12-26
2022-09-17
2022-05-24
2022-12-26
Auburn, AL
Samsung Brand Ambassador
Burned, I'm sorry to hear of the issues you're experiencing with Samsung's S95B TV. Please give us the opportunity to look into this for you so we can provide troubleshooting assistance specific to your usage scenario. You can reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. We hope to hear from you. ~ Samsung Specialist
2022-09-23
2022-09-25
2022-09-30
Samsung Brand Ambassador
Bittz, Thank you for sharing your thoughts on the picture quality of your S95B TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update. If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode ...and select the mode that best fits your usage: 1) Standard: Is the default mode suitable for general viewing environments. 2) Movie: Is suitable for watching TV or movies in a dark room. 3) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to: Menu > Settings > All Settings > Picture > Expert Settings and configure the TV settings to your taste with functions such as Brightness, Contrast, Sharpness, Color, Tint (G/R), and many more. For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Menu > Settings > All Settings > Picture > Expert Settings > Picture Clarity Settings - Off: Picture Clarity Settings will always be off - Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched - Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction. Intelligent Mode also enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings > Intelligent Mode. Adaptive Picture, which is among the options, optimizes brightness and provides the best picture quality in real time, based on the lighting condition and the content you're viewing. I hope you can use these adjustment recommendations to set the image to your liking. If you would like further assistance with settings, features, or functions, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist
2022-09-27
2022-09-28
Samsung Brand Ambassador
Daniel, We appreciate you bringing your concerns to our attention. You should not be hearing an abnormal sound from your TV. Please try reaching out to us again so we can further diagnose your issue and provide assistance. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams. We look forward to hearing from you. ~ Samsung Specialist
2022-10-26
2022-10-30
Samsung Brand Ambassador
HotOvenLovin, It’s unfortunate to hear you’re experiencing a power cycling issue, causing your S95B TV to turn itself on and off repeatedly. Please try a few troubleshooting steps that may help solve the issue: 1) Check the power cable for damage and proper connection. If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it) or damaged, this is likely the cause of the issue. Replace the cable. 2) Unplug the TV from the wall outlet for 30 seconds, and then plug it back in. 3) If the power cycling allows enough time in between powering on and off, try updating the TV to the latest firmware. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes depending on network speed, so if the TV is not turning off too frequently, try updating the software. 4) TVs which can connect to SmartThings can be turned on using compatible devices, sometimes automatically. However, if abnormal "power on" signals are sent through the wireless network, they will trigger this function and make the TV turn on. If you do not want this function, navigate to Menu > Settings > All Settings > Connection > Network > Expert Settings > Power On with Mobile, and turn the setting off. If the issue persists after these steps, please call us so that we can better investigate your issue and assist with a solution. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Specialist
2023-01-19
2022-05-23
2022-09-18
2022-07-29
2023-01-10
Montclair, NJ
2023-03-28
Operations
Hi there, thank you for sharing your concern with us. Would you be able to share some more details with us so we can help? Give us a call at 1-800-SAMSUNG or use the live chat on our website (www.samsung.com/ca/support)
2022-09-20
2022-11-22
2022-05-11
Samsung Brand Ambassador
Salad, It's great to hear your S95B TV's Quantum HDR OLED technology is providing you with a great picture, and we appreciate your feedback on the menu lag you're experiencing. Please ensure your firmware is up to date with version 1205.0 which includes various performance updates. You can check this by going to: Home > Menu > Settings > Support > Software Update > Update Now Please keep in mind that if your OLED TV displays the same still image for 2 minutes, Screen Saver is automatically activated. The Screen Saver cannot be turned off, as this ensures protection of pixels. I hope these tips help you enjoy your new product! You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Specialist
2023-01-09
S.Wales
Samsung Support
Thank you for your feedback, Dean, although we do regret seeing that you are having the issues that you have described with your new S95B QLED 4K Quantum HDR Smart TV. We do assure you that your soundbar and this model are compatible, so because of this, and the other issues that you have described, we recommend speaking to our Customer Support team so they can look into them with you, and go through all available solutions. You can find details for the different ways to contact them, plus their opening times, by following this link: https://bit.ly/SamsungUKSupport ^DB at Samsung Support
2022-11-08
Norwich
Samsung Support
It's wonderful to see how much you're enjoying the crisp and detailed OLED display of your TV, and the immersive Q-Symphony sound. The ultra-thin design is made to look sleek and barely noticeable, and can fit anywhere in your home! We appreciate your feedback regarding this and the firmware too. Please keep an eye out for firmware updates, and they can also be downloaded automatically. To check this, go to Settings > Support > Software Update > Update Now. ^EM at Samsung Support
2023-02-18
2022-11-14
2022-08-15
2022-07-26
2023-07-09
2022-12-04
2023-06-24
2023-01-06
2023-01-10
2023-04-18
Samsung Support
Thank you for your fab feedback for your S95B TV, Dave! OLED delivers on perfect picture quality, and has so many easy to use apps and features. Enjoy watching films and gaming! ^EM at Samsung Support
2023-04-30
Staines
Samsung Support
Thank you for taking the time to share your feedback with us, Mike. We are very sorry to read that you are unhappy with your new OLED TV. We appreciate you trying the troubleshooting tips provided by our our Audio/Visual Specialists, however, as the steps taken so far have not solved the issue, please get in touch with our team again so we can ensure a solution is found. If needed our team can arrange for an experienced engineer to visit your home and inspect/repair the TV. You can find the contact details and opening times for our team here: https://bit.ly/SamsungUKSupport. ^CR at Samsung Support
2022-07-05
Samsung Brand Ambassador
NewfsRock, It's great to hear you're enjoying the picture quality of your S95B OLED, and we appreciate your feedback on your experience with OS navigation. Please know you can quickly access your TV Settings by pressing the Settings/Number/Color button (below the power button) on your remote. After using the below pathway a few times, pressing this button will remember and quickly configure frequently used functions. 1. Press the Settings/Number/Color button on your remote. 2. Press the UP directional button on your remote. When you press this button, the Settings menu/Virtual number pad/Color pad are displayed. 3. From the Settings menu, you can quickly set the options of your frequently used functions. For advanced settings, select All Settings. I hope this tip helps! If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Specialist
2023-04-21
2022-10-06
2022-10-30
2022-07-06
Samsung Brand Ambassador
Hi Regreter, Thank you for your review of Samsung's S95B OLED. We value your feedback regarding the on-screen volume indicator and will share it with our internal teams. Should you need further assistance or have questions, please know we're here to help. You can call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
2022-09-27
Samsung Brand Ambassador
ExgleGaming, We appreciate you sharing your experience with OS lag, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your S95B TV. You can check this by going to: Home > Menu > Settings > Support > Software Update. I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Specialist
2023-01-10
Bethesda, MD
Samsung Brand Ambassador
Frustrated, I'm sorry to hear of the audio delays you're experiencing with Samsung's S95B TV. Please give us the opportunity to look into this for you so we can provide additional settings adjustments or troubleshooting assistance. You can reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. We hope to hear from you! ~ Samsung Specialist
2022-10-06
Lakeville, MN
2023-02-06
Kalamazoo, Michigan
Samsung Brand Ambassador
NurseBP, We appreciate your sharing your experience with Home Screen navigation, as well as the remote design and responsivity. For optimal performance, please be sure your S95B TV is running the latest firmware version. You can check this by going to: Home > Menu > Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care I hope these tips help you enjoy your new product. You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
2022-10-26
2022-05-07
Samsung Brand Ambassador
Kehres, We're thrilled to hear you're enjoying the picture quality of your S95B TV, and we appreciate your feedback on the issues you're experiencing with Tizen, as well as available settings. To ensure your TV is fully optimized, please be sure your firmware is up to date with version 1205.0 which includes various performance updates. You can check this by going to: Home > Menu > Settings > Support > Software Update > Update Now Samsung TVs have Anynet+ (also known as HDMI-CEC), a feature that allows connected external HDMI devices to inform your TV when they have turned on. By default, the TV will immediately switch to this source when this happens. If your settings are lost and you have an external device connected, please disable Anynet+: Home > Menu > Settings > All Settings > Connection > External Device Manager > Anynet+ (HDMI-CEC) = Off. You may also want to check if Usage Mode is set to Retail Mode, which will automatically reset settings every 5 minutes. Change Usage Mode to Home Mode: Home > Menu > Settings > All Settings > General & Privacy > System Manager > Usage Mode > Home Mode If you need more help with settings, please give us the opportunity to assist! Just call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Specialist
2023-02-16
Wisconsin
Samsung Brand Ambassador
Johnn60, Thank you for sharing your thoughts on the picture quality of your S95B TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update. If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode ...and select the mode that best fits your usage: 1) Standard: Is the default mode suitable for general viewing environments. 2) Movie: Is suitable for watching TV or movies in a dark room. 3) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to: Home > Menu > Settings > All Settings > Picture > Expert Settings to manually fine tune your image. For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist
2023-01-04
Rochester New York
Samsung Brand Ambassador
Hi Tommy, Thank you for sharing your thoughts on the sound quality of your S95B TV. To ensure you’ve got the latest audio enhancements, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update. If the sound is still not to your liking, you may want to try adjusting Intelligent Mode which optimizes sound tailored to your environment and includes features like Active Voice Amplifier (AVA) which further detects disturbances and enhances the on-screen voices for clear dialogue. Go to Home > Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings. Turn the options on or off to meet your needs: - Active Voice Amplifier is available only when the sound sensor of the TV is active and the sound output is set to TV Speaker, or a Samsung Soundbar interlinked with Adaptive Picture is connected. - Adaptive Sound+ provides optimized sound quality by analyzing the viewing space and the acoustic components of the content. - Adaptive Volume Automatically adjusts to a specific volume level while you are watching TV. Several Sound Modes are likewise available to meet your personal preferences: Settings > All Settings > Sound > Sound Mode You can also customize sound by going to: Settings > All Settings > Sound > Expert Settings To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
2023-05-05
NJ
2022-12-20
Redmond, WA
Samsung Brand Ambassador
Hi Dark, We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your S95B TV. You can check this by going to: Home > Menu > Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care If the black levels are not to your liking, you may want to try adjusting Expert Picture Settings. Go to: Menu > Settings > All Settings > Picture > Expert Settings and configure the TV settings to your taste with functions such as Brightness, Contrast, Sharpness, Color, Tint (G/R), and many more. If you've updated firmware and your receiver is still not turning on with your TV with Anynet+ enabled, please verify you've turned on HDMI-eARC in the Expert Settings menu. Also, please be sure you're using a high-speed HDMI cable with Ethernet Channel (sometimes called HDMI HEC cable). Please also know Picture in Picture (PiP) is available with our Multi View feature. With Multi View, you can view media from different sources, such as an app, Blu-ray player, or game console, on the main screen while also mirroring your phone to the smaller screen. When using PiP, you can select the position of the smaller screen when it’s displayed on the main screen. You can also choose the top left and top right corners or the bottom left and bottom right corners for the smaller screen. If you don’t like where you placed the smaller screen, you can always change it later. Lastly, if you're still experiencing issues with the SmartThings app, please check for any available updates for the app on both your phone and TV. If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat with an agent • Manuals, Software, & Warranty Info ~ Samsung Specialist
2023-01-23
2022-12-10
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Solutions & Tips
** Delivery available in select areas within Australia. Free delivery in Australia is available for mobile, tablet, wearable, and memory products only. Delivery charges apply to all other products (TV, Soundbar, Home Appliances, and Monitor) for all areas within Australia. Terms & Conditions apply. Visit Samsung.com for further information.
⊕ Certain Samsung products with Wi-Fi or Bluetooth connectivity have been manufactured in compliance with the requirements of Part 1 of Schedule 1 of the Cyber Security (Security Standards for Smart Devices) Rules 2025. For more information, please click here to find out how you can report potential security vulnerabilities found in Samsung products and services.
* Samsung Care Premium will not be available on purchases from 1st of January 2024. Purchases made on or before 31st of December 2023 are still eligible for Samsung Care Premium offerings. Learn more
* Key features may differ from key specifications.
Latitude Finance: Approved customers only. Minimum spend applies. Equal monthly payments required. T&Cs, fees and charges apply. Exclusions may apply. Available on participating Latitude credit cards only. If there is an outstanding balance after the interest free period ends, interest will be charged at the Expired Promotional Purchase Rate currently 29.99% p.a. (subject to change). Account service fee per month applies (subject to change). Interest may also apply to other credit card transactions or if you do not comply with the T&C’s. Conditions of use set out the T&C’s of the Latitude Gem Visa credit card. Credit is provided by Latitude Finance Australia ABN 42 008 583 588 Australian Credit Licence number 392145. Learn more
Afterpay allows you to pay for your purchase over 4 installments due every 2 weeks. For purchases up to $3,000 only. Advertised amount subject to approval by Afterpay. Learn more
PayPal Pay in 4 offers no interest and no late fees. You can divide your eligible purchases between $30 - $2,000 into 4 interest-free instalments. The first payment at checkout, then three repayments, one every two weeks. Learn more
¹ Viewing experience may vary according to the type of content, format and source. Upscaling may not apply to PC connection and Game Mode.
³ Offer available with Samsung TVs on 2018 to 2022 models. Offer ends November 28th, 2022. Valid only for new subscribers to Apple TV+ in your region, age 13+. Limit one offer per TV and Apple ID. Plan automatically renews at your region’s price per month until cancelled. Requires Apple ID with payment method on file. Terms and Apple Privacy Policy apply; see the applicable terms at https://www.apple.com/legal/internet-services/itunes/us/terms.html. Compatible products and services required. Cannot be combined with other offers providing access to the same service. Apple TV+ is a registered trademark of Apple Inc. Apple is not a participant or sponsor of this promotion.
