75” Neo QLED QN85F 4K Samsung Vision AI Smart TV
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Highlights
NQ4 AI Gen2 Processor
Feel the full power of AI in 4K*
Quantum Mini LED Pro
Our most advanced Mini LED technology
Dolby Atmos®
An incredible Dolby Atmos experience
Neo Quantum HDR+
Exceptional detail unveiled
19 Years Global No. 1 TV Brand*
* Source – Omdia, Feb 2025. Based on overall TV market share by manufacturer on an annual unit & revenue basis.
2019-2025 Roy Morgan Most Trusted Brand
“Samsung has top-tier products across many categories and are always striving for excellence.”
2025 Finder Award
Highly commended in the Recommended Brand, Love Brand & Trust Brand categories
Features
Upscale your experience with Samsung Vision AI
Key features at a glance
Effortless intelligence begins with a chat
Bixby
Just say what’s on your mind. Whether you're curious about an actor, need a new show to watch, or want to dim the lights, your Samsung AI TV understands and responds naturally. Thanks to real-time contextual understanding, your TV responds with relevant, intelligent answers on the big screen—no typing, no menus, just natural conversations.*
* Actor details are provided based on the metadata associated with the content you’re watching.
* Screen images are simulated for illustrative purposes. The images were generated with the assistance of AI tools.
* Not all accents, dialects and expressions recognised.
Companion that enriches your life
A smart voice assistant
Bixby
With updated intelligence, Bixby in your Samsung AI TV is the center of your AI home. It can process multiple commands at once, and it's better at grasping the wider context. Enjoy smoother conversations, easier searches, more intuitive reactions and seamless device control.*
* Compared to 2024 Bixby feature. Multi turn is supported for 10 languages: US/UK/IN(en)/DE/FR/IT/ES/BR/MX/KR* Not all accents, dialects and expressions recognised.
Settings that intelligently optimise picture and sound
AI Mode
AI Mode offers a quick access menu to adjust adaptive picture and sound settings, intelligently optimising your TV experience to the surroundings and the content you're watching.
Sound that adjusts to your surroundings & content
Adaptive Sound Pro
Experience sound just as the creators intended, with clear voices and vivid, balanced tones. Your TV's AI processor recognises different sounds and optimises them based on characteristics of both the room and audio content, before ultimately refining them with audio remastering technology.*
* Performance may vary depending on installation environment and surroundings.
Make your own AI generated on screen images to match the mood for your day
Generative Wallpaper
Simply choose the keywords that capture the ambiance you want to get, and let the Generative Wallpaper work its magic. The AI will provide stunning images that beautifully fits your selection. Share the joy of making your own visual experience with your loved ones and effortlessly change your home's atmosphere, no matter the occasion.*
* Requires internet connection and Samsung Account. Number of daily attempts may be limited.
Stay connected to your pets while you're away
Pet Care
Use your TV as a pet-sitting assistant when you're outside. Your TV can detect noises like barking through its microphone, and then automatically turn on your pet's favourite content to calm them down.*
* Real time streaming on mobile is supported on (mobile) Android OS 11.0 and higher versions or iOS 16.0 and higher versions, and is available on (TV) 2025 Samsung TVs. It only works when the TV is turned off.* TV must be connected to a power source to use this feature. TV and mobile device must be connected to SmartThings to send and receive notifications.
Feel the full power of AI in 4K*
NQ4 AI Gen2 Processor
This processor uses the power of 20 AI neural networks to optimise picture and sound quality. The result is superb performance, whether you're watching streaming services, playing your favourite video games or watching live sports.*
* Based on internal tests only. Performance results may vary depending on a number of factors.
Boost shows and movies to 4K resolution
4K AI Upscaling
Watch your favourite content in brilliant detail. Our AI processor can take content and enhance it up to 4K resolution with 20 AI neural networks — all while maintaining sharp and smooth picture quality.*
* Picture quality of upscaled content will vary depending on the quality and resolution of source content and may not apply to PC connection and Game Mode.
Quantum Mini LED Pro
Our most advanced Mini LED technology
Experience our most advanced Quantum Mini LED Pro, precisely controlled by Quantum Matrix Technology Plus. At just 1/50 the size of conventional LEDs, Quantum Mini LED Pro in Neo QLED TVs enable accurate ultra-fine light control for great detail in both dark and bright scenes.*
* Conventional LEDs refer to those used in Samsung’s Q7F model. Size comparison is based on height only at 1:50 scale.
Picture Quality
Exceptional detail unveiled
Neo Quantum HDR+
Enjoy HDR10+ content on your Neo QLED screen, now available on streaming services. With extraordinary detail in both dark and light scenes, you can experience lifelike colour and deep contrast.*
* The Range of Quantum HDR claims luminance based on internal testing standards and is subject to change according to viewing environment or specific conditions.
More about
Picture Quality
Intelligently enhanced colour expression
Colour Booster Pro
Colour Booster Pro transforms the way you experience TV by leveraging AI to intelligently enhance colour expression, making each scene more vivid and dynamic.*
* Compared to 2024 Samsung Smart TV.
Transform your content quality
Auto HDR Remastering
Automatically upscale your standard dynamic range (SDR) content into high dynamic range (HDR-like) quality by using AI algorithms to deliver brighter highlights, more vibrant colours and clearer details.*
* Compared to SDR content on 2024 Samsung TV models. The quality of the picture may vary depending on source content and viewing environment.
Keep up with the action
Real Depth Enhancer
Real Depth Enhancer replicates how human eyes process depth by increasing foreground contrast on your TV.*
* Picture quality will vary depending on quality and resolution of source content.
Enjoy a full range of authentic colours
PANTONE Validated
As a trusted symbol of colour fidelity by industry experts, ‘PANTONE Validated' certifies the accurate expression of 2,140 PANTONE colours and 110 newly-added skin tone shades. So you can be sure that you're getting a rich, true-to-life viewing experience.
* Picture quality may vary depending on quality and resolution of source content and viewing conditions. Screen image simulated for illustrative purposes.Gaming Experience
Easily discover and access your games
from one screen
Gaming Hub
Save time and speed up the game selection process.* Stream over 100 blockbuster games with Xbox Game Pass or access other cloud gaming services – no downloads and console required.** Plus, find your console gaming and standalone apps like YouTube, Spotify, Twitch & Discord all in one place.*
* A controller may be required depending on the specific game being played on the Gaming Hub.
Internet connection, additional gaming service subscriptions and third party apps (depending on game or service) may be required. Content services are subject to change without notice. Requires Samsung Account.
** Xbox Game Pass Ultimate subscription and compatible controller required. Fees apply.
More about
Gaming Experience
Get smooth motion for games up to 144Hz
Motion Xcelerator 144Hz
Level up your gaming experience with exceptional motion enhancements up to 144Hz VRR. Providing crisp visuals at high speeds, unlock peak performance in every round.* HDMI 2.1 compatibility provides access to ultra-high bandwidth for compatible devices, helping you keep ahead of the competition.*
* Requires compatible gaming PC supporting 4K resolution, 200 Motion Rate and 144Hz Variable Refresh Rate. Picture quality will vary depending on quality and resolution of source content.
Seamless game setting optimisation
AI Auto Game Mode
Let your TV automatically detect your game type and select the optimal settings, for a hassle-free gaming experience.*
*AI Auto Game Mode works for console games only.
Optimise your gaming experience
Game Bar
Easily take control and quickly access and navigate settings that can take your game to the next level from the Game Bar.*
* Super Ultrawide GameView (21:9, 32:9) is available for certain PC and console games supporting ultrawide screens. Screen resolution change from external device may be required. Some game titles may not support this feature. Game Bar's Zoom-in mode is not supported in some refresh rates. Game Bar UI is subject to change without prior notice.
Tear free, stutter free, low latency HDR gaming
FreeSync Premium Pro
Built on AMD FreeSync™ core technology to reduce stutter and screen tearing, FreeSync Premium Pro provides an immersive HDR gaming experience. It produces exceptional high dynamic range visuals while maintaining low latency for effortlessly smooth gameplay.*
* Viewing experience may vary according to types of content and graphics processing unit, as well as network connection speeds and ping levels when gaming on the cloud.
Immersive lighting that syncs with your game
Hue Sync
Create a dynamic atmosphere with smart lights that sync to your content. Samsung TVs can analyse the colours and movements on screen, then signal to Hue lights for matching effect, resulting in an incredibly immersive viewing experience.
* Philips Hue smart light sold separately.* Samsung account required. Additional installation of the Philips Hue Sync app and paid subscription are required.
Sound
An incredible Dolby Atmos experience
Dolby Atmos®
Enjoy incredible sound with Dolby Atmos support to deliver larger-than-life audio experiences.*
More about
Sound
Synchronised sound from your TV and Soundbar*
Q-Symphony
Immerse yourself in sound from both your Samsung TV and Soundbar* orchestrated in harmony. Q-Symphony allows the speakers in your TV and compatible Samsung Soundbar to work simultaneously for a true surround sound effect without muting the TV speakers.
* Q-Symphony is available only with compatible 2022 Q-Series and S-Series Soundbars and onwards. Soundbar sold separately. Audio effects may vary based on source content, installation and environmental characteristics.
Virtual sound that tracks the action
Object Tracking Sound Lite
Create a surround sound experience with virtual top-channel audio that follows the action so that you can be immersed in the audio.*
* The quality of sound effects may vary depending on the source content, installation and environmental characteristics.
Catch every word with minimal distractions
Active Voice Amplifier Pro
Enjoy clear dialogue, no matter what's going on. Our AI technology enhances voice clarity by analysing ambient noise and background sounds from your content.*
* Performance may vary depending on installation environment and surroundings.One UI Tizen
Personalise your screen experience
One UI Tizen
Explore endless entertainment with your favourite apps in one place. With automated content curation you can spend less time searching and more time streaming the movies, games and shows you love.* Your experience is also secured by Samsung Knox across SmartThings devices. Plus, One UI Tizen will support Tizen OS upgrades for the next 7 years.*
* Internet connection and Samsung Account required. Data and subscription charges may apply. Apps and UI may be subject to change without notice. Agreement of the Smart Hub Terms and Conditions and Privacy Policy is required before use. Kayo & BINGE not available for use in Very Remote regions of Australia.
*Tizen OS upgrades will be provided for 7 years, starting from release year 2025.
Enjoy 7 years of
new TV experiences
for free
* Agreement to Smart Hub Terms and Conditions and Privacy Policy is required before use.
* Some content and services require registration and subscription.
* Requires Samsung account.
* Tizen OS upgrades will be supported for 7 years starting from 2025, for products released in the year 2025.
* Please note that the upgrade does not cover hardware-related performance, features or durability.
Find world famous galleries in your TV
Art Store
Now expand your art gallery to Neo QLED. Find your favourite piece of artwork from the world’s leading museums and artists. Discover new artwork with relevant and timely art selections chosen by Samsung’s art experts to discover art pieces that complement each season, holiday and mood.*
* Stream complimentary curated art or additional artworks available via subscription. Internet connection required. Offering 30 refreshed artworks monthly through Art Store Streams and over 70 ambient content supported complimentary throughout the year.
More about
One UI Tizen
Access 300+ free channels* including Samsung TV Plus^ channels
Endless Free Content
Enjoy news, sports, movies, entertainment, music, kids’ shows and more. With new content continuously added, there’s always more to explore!
* Channel number including channels provided by Samsung TV Plus and third-party apps counts are current as of May, 2024 for each country. Channels vary by country and are subject to change without notifications.^Samsung TV Plus is a free-ad supported Smart TV video service. Internet connection required and data usage fees may apply. Requires Samsung account. Downloading apps, signing up, and logging in may be required to access channels provided by third-parties.
Free TV channels, with 100+ additional channels
Samsung TV Plus
No need to pay for another subscription, enjoy free live streaming TV with Samsung TV Plus.* Choose from a variety of channels offering news, sports, entertainment and more. All you need is an Internet connection.
* Ad-supported streaming service with content subject to change without notice.
Your privacy. Secured. On Samsung TVs.
Samsung Knox Security
Feel at ease with a multi-layered security solution which helps to shield your data. Even compatible Home IoT devices connected to your Samsung TV are secured. Regular updates further fortify your TV, helping to protect it from future threats .*
* Samsung Knox applies to Samsung TVs powered by Tizen, launched since 2015. Security software update is guaranteed for at least three years from TV product launch. Latest TV software update is required. Evaluated by IT Security and Certification Center, Republic of Korea (Feb 2023, 2024) using the Common Methodology for IT Security Evaluation, Version 3.1 R5 for conformance to the common criteria. Certification No: KECS-CISS-1291-2024.
Daily management for your favourite activities
Samsung Daily+
Easily manage your daily activities from your TV. Access apps and services such as Workspace where you can work from the big screen by connecting your compatible PC, mobile or laptop and the Workout Tracker where you can get fit with your real-time exercise data on screen during your home workout.*
* Content, services and app availability may vary by region and are subject to change without notice.* Workspace HQ is compatible with certain PC and mobile devices. Easy Connection app requires Windows 10 OS. Samsung DeX is supported on selected Galaxy, Note, and Tab devices running Android 6.0 ↑. Requires a compatible keyboard, mouse and Samsung account. Workout Tracker available from March 2024 on Galaxy Watch 4 ↑ Requires Samsung account.
Access useful info throughout the day even when your TV is off
Daily Board
Provide useful information throughout the day even when the TV is turned off. You can customise your Daily Board with loads of widgets such as Weather, Memo, SmartThings, Music, Tips, and more. Daily Board wakes up hands free through voice activation or when you get near your TV.
* Support widgets vary by region.* Requires internet connection and Samsung Account.
SmartThings
Connect and manage your smart home devices,
all from your TV
SmartThings
Control your compatible Samsung and third-party devices through your Samsung smart TV. Monitor your electricity usage, control your lighting, be notified when your washing is finished, or view your home cameras from your couch. Designed to make your life easier, more secure, and more connected.*
More about
SmartThings
Gesture to control with your watch
Universal Gesture
Easily control your TV with your smartwatch. Just wear your Galaxy Watch* and use hand gestures, like pinching to select an option, or moving your wrist back and forth for pause and play.
* Universal Gesture supports Galaxy Watch 4 and higher / Wear OS 5 and higher.
Monitor energy consumption with intelligent analysis
AI Energy Mode
Easily monitor your power consumption by activating AI Energy Mode. This feature automatically detects and analyses surrounding light levels and usage behaviours to adjust the brightness if required.
* The SmartThings app is required to utilise AI Energy Mode. Energy consumption rate may vary according to regions, models, sizes, viewing conditions or types of content. Products shipped in Eco Mode have some AI Energy Mode functions enabled by default, so energy consumption level by turning on AI Energy Mode may appear lower than actual. AI Energy Mode does not support Game Mode, Intelligent Mode, Art Mode, Screen Mirroring, Ambient Mode or Retail Mode. Energy consumption may vary depending on content being displayed and surrounding brightness levels.
Control your TV from your mobile phone
Quick Remote
Through your SmartThings mobile app you can access key Samsung Tizen TV features such as media, features, ambient mode and menu. Quick Remote can also act as your TV remote allowing you to change channels, adjust the volume, and much more right from your phone.*
* Push notifications for mobile remotes for TVs are available on (Mobile) Android OS 10.0 and higher versions with (TV) 2020 Samsung TVs and later models, and operates when the mobile device is near the TV.* Samsung Smart TV feature access is available on (TV) 2024 Samsung TVs and later models with (Mobile) Android OS 10.0 and higher versions or iOS 15.0 and higher versions.
Spatial 3D sound with Galaxy Buds
360 Audio Mode
Immerse yourself in the scene with fluid sound from all around. Samsung TVs pair seamlessly with Galaxy Buds to deliver multi-directional 3D audio. With enhanced head tracking, it even syncs the direction of sound with your head movements.*
* Compared to 2024 Samsung TVs. Available models for Galaxy Buds 360 Audio Mode include Galaxy Buds 3 Pro and below.
Transform your TV into a karaoke stage
Karaoke
Have fun with friends and family with the karaoke feature in Samsung Daily+. You can even connect your phone to use as a mic. No need for any separate equipment — your singing setup is already here.*
* Requires SmartThings app to be installed on mobile, connected via the same Wi Fi network as the TV set. Mobile mic is optimised only for Galaxy S23 or later models and iPhone 15 & above. You must download the Karaoke app from Tizen to use the Karaoke function.* An additional paid subscription is required for this service after 6 months of free use. (Users can access 5 songs per day for free without a subscription.)
Sustainability
Empowering more people to enjoy TV
Audio Subtitles
Audio Subtitles recognises subtitles and reads them aloud, improving the accessibility of your content. It doesn’t just enhance your entertainment but also makes it more inclusive, especially for viewers with different visual abilities.
* Audio Subtitles can be supported only with an HDMI output from a set-top box or a video streaming service playing content that includes subtitles. Internet connection is required.
Control multiple devices with a remote charged by sunlight and indoor lighting
SolarCell Remote
Keep your coffee table clutter-free with Samsung’s SolarCell One Remote for easy control of your compatible devices.* Powered by sunlight and indoor lighting, you'll never need disposable batteries again.**
* Compatible only with selected devices. Please see samsung.com/au/oneremote. ** To charge the remote using solar energy, place the TV remote down with the solar panel facing up. It can be positioned in your living room while the lights are turned on, or near a window to absorb natural sunlight. Alternatively, you can charge it using a USB-C cable. To check the remaining the battery level of the remote control, refer to the settings on your TV Menu.
Live & On Demand TV for free
Freeview
Watch, Search & Discover 30+ Channels of Live & On Demand TV. All in the one place. All for FREE! No charges, fees or contracts. Access free Movies, Drama, Sport, Family entertainment & more from Australian free-to-air channels ABC, SBS, 7, 9 & 10 using your Samsung TV remote.* Freeview.com.au↗
* Freeview uses HbbTV technology which combines broadcast and broadband. Internet connection is required. Data usage charges and conditions apply. Available programs are subject to change without notice.
Specifications
-
Product Category
Neo QLED
-
Display
75"
-
Neo QLED
-
Screen Size
75"
-
Native Refresh Rate
100Hz
-
Resolution
4K (3,840 x 2,160)
-
Picture Engine
NQ4 AI Gen2 Processor
-
HDR (High Dynamic Range)
Neo Quantum HDR +
-
HDR 10+
Yes (ADAPTIVE/ GAMING)
-
Picture Upscale
4K AI Upscaling
-
Contrast
Quantum Matrix Technology Plus
-
Viewing Angle
Wide Viewing Angle
-
Micro Dimming
Supreme UHD Dimming
-
Contrast Enhancer
Real Depth Enhancer
-
Smart Calibration
Basic
-
Filmmaker Mode
Yes
-
HDR Brightness Optimiser
Yes
-
Colour Booster
Colour Booster Pro
-
AI HDR Remastering
Auto HDR Remastering
-
EyeComfort Mode
Yes
-
Dolby Atmos
Yes
-
Object Tracking Sound
OTS Lite
-
Q-Symphony
Yes
-
Sound Output (RMS)
40W
-
Speaker Type
2.2CH
-
Active Voice Amplifier
Yes (Active Voice Amplifier Pro)
-
Adaptive Sound
Yes (Adaptive Sound Pro)
-
360 Audio
Yes
-
Operating System
Tizen™ Smart TV
-
Bixby
Yes
-
Far-Field Voice Interaction
Yes
-
Built-in Voice Assistant
Alexa
-
Samsung TV Plus
Yes
-
Web Browser
Yes
-
Works with AI Speaker
Alexa, Google Assistant
-
SmartThings Hub / Matter Hub / IoT-Sensor Functionality / Quick Remote
Yes
-
Multi Device Experience
TV to Mobile, Mobile to TV, TV initiate mirroring, Sound Mirroring, Wireless TV On, Tap View (requires Android 6.0↑ with Screen Cast capabilities or iPhone iOS 11.4↑ with AirPlay 2 support) (Tap View requires Android 8.1↑ with Screen Cast capabilities)
-
Multi-View
Up to 2 videos
-
Apple AirPlay 2
Yes
-
Storage Share
Yes
-
Generative Wallpaper
Yes
-
Karaoke Mic
Yes
-
Auto Game Mode (ALLM)
Yes
-
Game Motion Plus
Yes
-
Dynamic Black EQ
Yes
-
VRR
Yes
-
Surround Sound
Yes
-
Ultra Wide Game View
Yes
-
MiniMap Zoom
Yes
-
FreeSync
FreeSync Premium Pro
-
Hue Sync
Yes
-
Gaming Hub
Yes (KR, US, CA, BR, GB, FR, DE, IT, ES, MX, AU)
-
AI Auto Game Mode
Yes
-
Digital Broadcasting
DVB-T(T2 Ready)
-
Analog Tuner
Yes
-
Data Broadcasting
HbbTV 2.0.4
-
HDMI
4
-
USB
2 x USB-A
-
HDMI Maximum Input Rate
4K 144Hz (for HDMI 1/2/3/4)
-
Ethernet (LAN)
1
-
Digital Audio Out (Optical)
1
-
RF In (Terrestrial / Cable input / Satellite input)
1/1(Common Use for Terrestrial)/0
-
Wi-Fi
Yes (Wi-Fi 5)
-
Bluetooth
Yes (5.3)
-
Anynet+ (HDMI-CEC)
Yes
-
HDMI Audio Return Channel
eARC
-
Design
Simple Chamfer
-
Bezel Type
3 Bezel-less
-
Front Colour
TITAN BLACK
-
Stand Type
METAL AERO CENTER
-
Stand Colour
TITAN BLACK
-
Art Store
Yes
-
Embeded POP
Yes
-
EPG
Yes
-
Extended PVR
Yes
-
IP Control
Yes
-
OSD Language
Local Languages
-
Voice Guide
AU English, China Chinese, Korean, France French, Italian, German, Spain Spanish, Malay
-
Low Vision Support
Audio Subtitles, Relumino, Magnification, Audio Description, Zoom Menu and Text, High Contrast, SeeColors, Colour Inversion, Grayscale, Auto Picture Off
-
Hearing Impaired Support
Closed Caption (Subtitle), Multi-output Audio, Sign Language Zoom
-
Motor Impaired Support
Slow Button Repeat, Remote Control App. for All
-
Eco Sensor
Yes
-
Power Supply
AC220-240V~ 50/60Hz
-
Power Consumption (Max)
270 W
-
Energy Efficiency Class
5
-
Power Consumption (Stand-by)
0.5 W
-
Power Consumption (Typical)
166.0 W
-
Yearly Power Consumption (EU standard)
609 kWh
-
Auto Power Off
Yes
-
Auto Power Saving
Yes
-
Package Size (WxHxD)
1822.0 x 1078.0 x 169.0 mm
-
Set Size with Stand (WxHxD)
1670.2 x 1012.9 x 331.5 mm
-
Set Size without Stand (WxHxD)
1670.2 x 958.2 x 46.7 mm
-
Stand (Basic) (WxD)
354.8 x 331.5 mm
-
VESA Spec
400 x 400 mm
-
Package Weight
42.8 kg
-
Set Weight with Stand
33.9 kg
-
Set Weight without Stand
32.2 kg
-
Remote Controller Model
TM2360E
-
Slim Fit Wall-mount Support
Yes
-
User Manual
Yes
-
Full Motion Slim Wall Mount Support
Yes
-
SlimFit Cam Support
Yes
-
Zigbee / Thread Module
Built-In
-
Power Cable
Yes
-
Security Update Period (At least 5 years from launch of product)⊕
31 Dec 2030
Reviews
75” Neo QLED QN85F 4K Samsung Vision AI Smart TV
- Customers consistently praise exceptional picture quality with vibrant colors, sharp contrast, and significant improvement over previous models
- Reviewers highlight outstanding sound performance, intuitive interface, fast app loading, and self-charging remote as standout features
- Many commend the AI-driven picture optimization and seamless integration with compatible audio devices
- Most customers emphasize strong value for money and express deep brand loyalty, with several owning multiple units
- A few note the TV stand is wide and requires careful cabinet planning, and some mention minor remote design or occasional app performance quirks
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Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
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68 Reviews
2025-10-24
2026-03-28
2026-06-02
Samsung AU
Hi, thank you for your detailed review. We're delighted to hear that your Neo QLED TV has been such a significant upgrade and that you're enjoying the picture quality, features, and overall viewing experience. It's also great to know that our support resources were able to assist you as you became familiar with the TV. Thank you for choosing Samsung.
2026-05-08
Samsung AU
Thank you for your detailed feedback! We’re delighted to hear your new Neo QLED TV has delivered noticeable improvements in brightness, black levels, Wi-Fi performance, and overall value. We also appreciate your comments regarding the live TV menu experience as feedback like this helps us continue improving our products. Enjoy exploring all the AI features and thank you for staying part of the Samsung family!
2025-08-01
2026-01-30
2025-08-07
Social Media
Hello and thank you for your review. We would like to look into this for you, please send us a PM on Facebook with this review and we'll get an agent to assist
2025-06-11
2026-03-22
2025-04-15
2025-10-05
2025-05-26
2026-01-29
2026-04-06
2025-07-17
2026-06-03
Samsung AU
Hi, thank you for your review! We're thrilled that you're enjoying the picture clarity, depth, and overall viewing experience of your new Neo QLED TV. It's great to hear that sports and movies look even better and that the built-in streaming options are adding convenience to your entertainment setup. We appreciate your support and hope you continue enjoying your TV.
2026-07-03
SamsungAU
Thank you for your feedback, and we’re sorry to hear about the issues you are having with your remote. Our support team would be happy to assist with troubleshooting. Please contact us here: https://www.samsung.com/au/support/contact
2026-06-02
Samsung AU
Thank you for your feedback, and we’re sorry to hear about the issues you’ve experienced with your TV. We understand how frustrating this must be. I have forwarded your feedback onto the relevant team. Your feedback is valuable to us, and we will use it to improve our products and services. Our support team would be happy to assist with troubleshooting and connection setup. Please contact us here: https://www.samsung.com/au/support/contact
2026-05-25
Samsung AU
We're very sorry to hear about your experience and understand how frustrating this must be, especially after your previous Samsung TV experiences. A line appearing on the screen is certainly not the experience we want for our customers. We truly appreciate you sharing your feedback, and we'd like the opportunity to assist further. Please contact our support team so they can review your concerns and discuss available options with you: https://www.samsung.com/au/support/contact
2026-06-05
Samsung AU
We're sorry to hear that setting up and using free-to-air channels has not been as straightforward as you expected. We understand that channel selection and navigation should be simple and intuitive, and it's disappointing to learn that your experience has fallen short of expectations. Our support team can assist with channel management, tuning options and TV settings to help improve your experience: https://www.samsung.com/au/support/contact We appreciate you taking the time to leave your review and share your concerns.
2025-10-01
2025-10-13
2025-07-01
2025-09-25
2026-05-25
Samsung AU
We're sorry to hear about your experience with your Neo QLED TV. Experiencing a loss of picture after less than six months of use is understandably disappointing, and we regret the inconvenience caused by the warranty process. We'd like the opportunity to review your case and ensure you're receiving the support you need. Please contact our team via https://www.samsung.com/au/support/contact and reference your existing service request if applicable. Thank you for bringing this matter to our attention.
2026-03-18
2026-04-10
2025-12-18
2025-05-05
2025-09-19
2026-04-28
Samsung AU
We appreciate your feedback! It’s great to hear that the resolution, contrast, and brightness have made such a noticeable difference. Enjoy your upgraded viewing experience!
2026-06-12
Samsung AU
Hi, thank you for your wonderful review! We're thrilled to hear that you're impressed with the build quality, picture quality, sound, and features of your Neo QLED TV. It's fantastic to know that the TV has exceeded your expectations. Thank you for choosing Samsung and sharing your experience with us.
2025-06-15
2025-06-19
2026-04-13
Samsung AU
Thank you for your kind words and continued loyalty to Samsung products. We're thrilled to hear that your new Neo QLED QN85F is the best TV you've owned and that it has exceeded your expectations across the board. We appreciate your support and hope you continue enjoying your new TV.
2025-06-29
2026-07-11
Samsung AU
Thank you for your review! We're delighted to hear you're enjoying the design, picture quality and the easy-to-use remote. We appreciate your feedback and hope you continue enjoying your TV.
2025-12-31
2026-06-03
SamsungAU
Hi there Kwadogi, we're really sorry to hear that this has been happening to your TV! We suggest reaching out to our customer support team by visiting the link below, and they'd be able to assist you with this. https://www.samsung.com/au/support/contact/
2025-06-10
2025-10-13
2026-03-03
2026-06-21
2026-03-24
2025-12-18
2026-04-12
Samsung AU
Sounds like a big leap forward from your previous TV. Improvements in brightness, contrast, and processing (especially with newer AI upscaling) can make a huge difference, particularly coming from older panels. Glad it’s living up to expectations.
2025-12-13
2026-04-26
2025-11-22
2026-06-30
Samsung AU
Thank you for your review! We're delighted to hear you're impressed with the picture quality and that your TV is providing a great experience for movies, sports and gaming. We appreciate your feedback!
2025-12-30
2025-05-28
2025-12-23
2025-06-05
2026-03-30
2025-09-05
2025-08-13
2025-06-19
2026-04-24
Samsung AU
We’re really sorry to hear about your experience, that’s certainly not what we want for you. We understand how frustrating this must be, especially while waiting for service. If you need any assistance or updates, please reach out to our support team so we can help: https://www.samsung.com/au/support/contact
2025-08-19
2026-06-11
Samsung AU
Thank you for your review. We're delighted to hear that you're enjoying the picture quality of your new TV and that you're happy with your purchase. We appreciate your support and thank you for choosing Samsung.
2026-05-01
Samsung AU
Thanks for your feedback! We’re happy to hear you’re enjoying the quality, ease of use, and design. Hope it continues to deliver a great viewing experience!
2025-06-09
2026-01-03
2025-07-08
2025-10-25
2025-10-06
2025-06-18
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Solutions & Tips
** Delivery available in select areas within Australia. Free delivery in Australia is available for mobile, tablet, wearable, and memory products only. Delivery charges apply to all other products (TV, Soundbar, Home Appliances, and Monitor) for all areas within Australia. Terms & Conditions apply. Visit Samsung.com for further information.
⊕ Certain Samsung products with Wi-Fi or Bluetooth connectivity have been manufactured in compliance with the requirements of Part 1 of Schedule 1 of the Cyber Security (Security Standards for Smart Devices) Rules 2025. For more information, please click here to find out how you can report potential security vulnerabilities found in Samsung products and services.
* Samsung Care Premium will not be available on purchases from 1st of January 2024. Purchases made on or before 31st of December 2023 are still eligible for Samsung Care Premium offerings. Learn more
* Key features may differ from key specifications.
Latitude Finance: Approved customers only. Minimum spend applies. Equal monthly payments required. T&Cs, fees and charges apply. Exclusions may apply. Available on participating Latitude credit cards only. If there is an outstanding balance after the interest free period ends, interest will be charged at the Expired Promotional Purchase Rate currently 29.99% p.a. (subject to change). Account service fee per month applies (subject to change). Interest may also apply to other credit card transactions or if you do not comply with the T&C’s. Conditions of use set out the T&C’s of the Latitude Gem Visa credit card. Credit is provided by Latitude Finance Australia ABN 42 008 583 588 Australian Credit Licence number 392145. Learn more
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1. Viewing experience may vary according to types of content and format. Upscaling may not apply to PC connection and Game Mode.
2. Conventional LEDs refer to those used in Samsung’s Q7F model. Size comparison is based on height only at 1:50 scale. Source content must be Dolby Atmos® enabled for Dolby Atmos® playback.
3. Source content must be Dolby Atmos® enabled for Dolby Atmos® playback.
4. The Range of Quantum HDR claims luminance based on internal testing standards and is subject to change according to viewing environment, source content or specific conditions.
5. Tizen OS upgrades will be supported for 7 years starting from 2025 for products released in 2025. OS Upgrade does not cover hardware-related performance, features or durability.
