43" QN90B Neo QLED 4K Smart TV
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Highlights
Features
Neo QLED 4K Smart TV - QN90B
Greatness never ends, but evolves.
Experience stunning image and sound quality from QN90B Neo QLED TV. Quantium Matrix Technology and Quantum HDR 32x delivers deep blacks, intense colours and superb detail, while True Dolby Atmos and Wide Angle Viewing take your experience to immersive levels (55" and above only).*
* Quantum HDR 32x, Wireless True Dolby Atmos and Wide Angle Viewing only applies to 55" and above. 43” and 50” feature Quantum HDR 24x and OTS Lite (not True Dolby Atmos).
* Source content must be Dolby Atmos® enabled for Dolby Atmos® playback. Samsung define 'True Dolby Atmos' as featuring an upwards-firing directional speaker for three dimensional sound.
* 16 Years Global No.1 Source - Omdia , Jan 2022. Results are not an endorsement of Samsung. Any reliance on these results is at the third party’s own risk.
The unseen details in high dynamic range
Quantum HDR 32x
Watch your favourite films and shows in extraordinary detail. Quantum HDR 32x (or 24x for 43/50" models) helps reveal what you might have missed in particularly dark or light scenes, making them pop with vivid, breathtaking colour.*
* The Range of Quantum HDR claims luminance based on internal testing standards and is subject to change according to viewing environment or specific conditions. Image simulated for illustrative purposes.
* Quantum HDR 32x only applies to 55” and above. 43” and 50” feature Quantum HDR 24x.
* The Range of Quantum HDR claims luminance based on internal testing standards and is subject to change according to viewing environment or specific conditions. Image simulated for illustrative purposes.
* Quantum HDR 32x only applies to 55” and above. 43” and 50” feature Quantum HDR 24x.
An incredible Dolby Atmos experience
Wireless True Dolby Atmos*
Lose yourself in the breathtaking realism of cinematic sound, right in your own home. Your Samsung TV features inbuilt up firing speakers and True Dolby Atmos support to deliver larger-than-life audio experiences (55" and above models only).* In addition, your Samsung TV in a world first, can now wirelessly transmit the Dolby Atmos signal to your compatible Samsung Soundbar for a clean, easy and wonderfully immersive sound experience.
* Source content must be Dolby Atmos® enabled for Dolby Atmos® playback. Samsung define 'True Dolby Atmos' as featuring an upwards-firing directional speaker for three dimensional sound. Wireless Dolby Atmos compatible only for selected Samsung soundbars.
* Only applies to 55" and above. 43/50" sizes feature OTS Lite (without up-firing speakers).
Great view from virtually every seat
Wide Viewing Angle
Wide Viewing Angle means almost every seat can be the best seat in the room (55" and above only). Delivering vibrant colour while maintaining detail, our screens are designed to optimise your viewing experience from a range of angles.*
* Image simulated for illustrative purposes.* Available on 55" and above only.
Minimises glare, so that you can enjoy the show
Anti Glare Technology
Samsung’s Anti-Glare Technology helps you enjoy your TV in a variety of lighting conditions. Whether you watch lamp-lit or a bright space with lots of windows, you can see clear, crisp images with minimal glare and reflection.*
* Some glare may still be present depending on location of installation.Image simulated for illustrative purposes.
* Some glare may still be present depending on location of installation.Image simulated for illustrative purposes.
Unleash cinematic colour with Quantum Dot
QLED powered by Quantum Dot
Samsung QLED TV's Quantum Dot technology delivers a billion shades of colour and incredible contrast in a variety of lighting conditions - allowing you to discover details you haven’t before.
*Screen image simulated for illustrative purposes.
The TV that adapts to its surrounds
Intelligent Mode
Your Neo QLED TV knows how to help create an amazing entertainment experience. Intelligent Mode uses a combination of smart sensors to fine-tune the audio, picture and brightness so that the action looks and sounds incredible.*
* Picture and sound quality of upscaled content will vary depending on quality and resolution of source content. Performance may vary depending on installation environment and surroundings.
Upgrade your content
AI Upscaling
Thanks to the power of AI upscaling, your TV is designed to upgrade your favourite content to 4K resolution. By helping to restore lost details, refine picture quality and reduce image noise, it can make whatever you're watching look as good as possible.*
* Picture quality of upscaled content will vary depending on quality and resolution of source content.Experience audio in action
Object & Voice Tracking Sound+ (OTS+)
From epic car chases to your favourite character whispering 'I love you', you’ll always experience the centre of the action thanks to Samsung’s ground breaking object and voice tracking technology. Dedicated up-firing and side-firing speakers follow every voice and every motion on screen to bring amazing audio into your home (55" and above only).*
*The quality of sound effects may vary depending on the source content, installation and environmental characteristics (e.g. ceiling).*OTS+ (up-firing and side-firing speakers) only available on 55" models and above. 43" and 50" features OTS Lite only (without up-firing and side-firing speakers).
Clarity in motion
Motion Rate 200
Keep up with fast-paced sports and action movies. Samsung’s Motion Rate 200 helps you experience smooth, clear motion through the most dynamic of scenes.
* Motion Rate 200 only applies to 55" and above. 43" and 50" feature Motion Rate 100 only.
Easy control, greener future
Advanced SolarCell One Remote
Easily control all of your compatible devices with Samsung’s Advanced SolarCell One Remote and get quick access to things like Netflix, YouTube, gaming consoles or a Soundbar with Smart Hub.* And now, the SolarCell One Remote is partially made with recycled plastic** and can be powered by indoor lights. It is even smart enough to harvest power from radio frequencies generated by Wi-Fi routers in your home, so you'll never need disposable batteries again.
* Compatible only with selected devices. Please see samsung.com/au/oneremote. Internet required. Data and subscription charges may apply. Apps may be subject to change.
** Our One Remote Control contains about 24% recycled content.
* Compatible only with selected devices. Please see samsung.com/au/oneremote. Internet required. Data and subscription charges may apply. Apps may be subject to change.
** Our One Remote Control contains about 24% recycled content.
Simple and seamless
Smart Connectivity
Samsung Smart Connectivity delivers a simple yet powerful smart TV experience. Connect compatible devices or tap into your favourite games, apps, and services.* Continue your current binge or explore what’s new and on now. It’s the best of everything, all from your home screen.
* Internet required. Data and subscription charges may apply. Apps may be subject to change without notice. Available on Samsung 2022 TVs.
Samsung Smart TV meets the Apple TV app
Watch award-winning Apple Original series and films from Apple TV+. The premium channels you want. Thousands of movies to buy or rent. It’s all expertly curated on the Apple TV app on your Samsung Smart TV. *
* Subscription required for Apple TV+. Internet required. Apple and Apple TV are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
* Subscription required for Apple TV+. Internet required. Apple and Apple TV are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
Control your TV with ease
Built-in Voice Assistant
You can ask either Bixby or Alexa to play your favourite content, get answers, and even control your TV and other compatible connected devices - all by using your voice.*
* Content services are subject to change without notice. Voice commands recognise English, French, Spanish, German, Italian, Chinese and Korean. Not all accents, dialects and expressions recognised. Supported languages may differ between Bixby and Alexa. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
* Connected devices must be WiFi enabled and compatible with Bixby or Alexa and their relevant apps. Internet connection and SmartThings app required. Data usage and subscription fees may apply. Limited commands may be supported.
* Content services are subject to change without notice. Voice commands recognise English, French, Spanish, German, Italian, Chinese and Korean. Not all accents, dialects and expressions recognised. Supported languages may differ between Bixby and Alexa. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
* Connected devices must be WiFi enabled and compatible with Bixby or Alexa and their relevant apps. Internet connection and SmartThings app required. Data usage and subscription fees may apply. Limited commands may be supported.
Synchronised sound from your TV and Soundbar*
Q-Symphony
Experience groundbreaking audio from Q-Symphony, which synchronises sound between your TV and compatible Samsung Q-Series Home Theatre Soundbar. Discover truly immersive surround sound that helps put you right in the middle of the action.*
Match your QN90B with the Q-Series Home Theatre Soundbar Q930B.
* Feature available on BU8000, QLED and Neo QLED 2022 TVs when used with a Samsung Q-Series Soundbar. Soundbars sold separately. Audio quality varies based on source content, installation and environmental characteristics (e.g. ceiling).
* Feature available on BU8000, QLED and Neo QLED 2022 TVs when used with a Samsung Q-Series Soundbar. Soundbars sold separately. Audio quality varies based on source content, installation and environmental characteristics (e.g. ceiling).
Take your gaming to the next level
Advanced Game Mode
Enjoy the ultimate gaming advantage, with features and settings that help make your TV and compatible console an unbeatable team.
See deep into the shadows, move fast, take control of the action, and perform at your peak.
No console? No problem
Xbox Game Pass
Stream Xbox games straight to your Samsung TV. Xbox Game Pass app is now available on Samsung 2022 TVs, all you need is a controller.* Enjoy over 100 blockbuster games such as Halo, Minecraft and Forza – victory is yours.
* Available on 2022 Samsung Smart TVs. Internet connection, Xbox Game Pass Ultimate subscription and compatible controller required.
* Available on 2022 Samsung Smart TVs. Internet connection, Xbox Game Pass Ultimate subscription and compatible controller required.
Sound for your space
SpaceFit Sound
Enjoy tailored TV sound, for audio that suits your listening space. By testing room reverberations, SpaceFit Sound helps ensure your TV is always delivering an immersive performance.*
*Audio quality varies based on source content, installation and environmental characteristics (e.g. ceiling).
*Audio quality varies based on source content, installation and environmental characteristics (e.g. ceiling).
The Intelligence behind the beauty
Neo Quantum Processor 4K
Behind the Neo QLED TV's awesome picture quality and performance is the powerful Neo Quantum Processor 4K. Responsible for features such as colour tone mapping and image upscaling, it helps ensure your screen delivers movies and shows in incredible detail, for a truly brilliant viewing experience.*
* Viewing experience may vary according to the type of content, format and source. Upscaling may not apply to PC connection and Game Mode. Image simulated for illustrative purposes.
Never miss a thing
Freeview
Find out what’s on now, next or over the next 7 days with the easy-to-use TV guide. Looking for your favourite show? Use Search for quick access to on-demand programs from ABC iView, SBS On Demand, 7+, 9Now and 10 Play. All in one place, all for free.*
*Freeview uses HbbTV technology which combines broadcast and broadband. Internet connection is required. Data usage charges and conditions apply. Screen images simulated for illustration purposes only.
*Freeview uses HbbTV technology which combines broadcast and broadband. Internet connection is required. Data usage charges and conditions apply. Screen images simulated for illustration purposes only.
Free TV, no strings attached*
Samsung TV Plus
Enjoy free live streaming TV with Samsung TV Plus.* Choose from a variety of channels offering content for all interests that are currently in trend.
*Internet connection required. Available content subject to change.
*Internet connection required. Available content subject to change.
Hangs beautifully on the wall, with virtually no gap
Slim Fit Wall Mount (Sold Separately)
Slim Fit Wall-Mount accessory (sold separately) helps your TV to hang beautifully on the wall, leaving minimal space between.* Gorgeous from all angles, your TV can fit elegantly into your living room.
* The gap may differ based on the installation and wall type. Compatible with 43-85” 2022 Samsung Q Series (except Q80B) and Crystal UHD series.
* The gap may differ based on the installation and wall type. Compatible with 43-85” 2022 Samsung Q Series (except Q80B) and Crystal UHD series.
Out of the box thinking
Eco-Packaging
Samsung Eco packaging is not like usual packaging. It comes with easy-to-follow DIY instructions on how to transform the cardboard into a standalone shelf, a table or even a cat house.
Specifications
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9
-
Screen Size
43"
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Resolution
3,840 x 2,160
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Anti Reflection
Yes
-
Picture Engine
Neo Quantum Processor 4K
-
One Billion Colour
Yes
-
PQI (Picture Quality Index)
4500
-
HDR (High Dynamic Range)
Quantum HDR 24x
-
HDR 10+
Yes (ADAPTIVE/ GAMING)
-
Picture Upscale
Yes
-
HLG (Hybrid Log Gamma)
Yes
-
Contrast
Quantum MatrixTechnology
-
Colour
100% Colour Volume with Quantum Dot
-
Brightness/Colour Detection
Brightness/Color Detection
-
Micro Dimming
Ultimate UHD Dimming
-
Contrast Enhancer
Real Depth Enhancer
-
Auto Motion Plus
Yes
-
Film Mode
Yes
-
Filmmaker Mode
Yes
-
Dolby Digital Plus
MS12 2ch
-
Object Tracking Sound
OTS Lite
-
Q-Symphony
Yes
-
Sound Output (RMS)
20W
-
Speaker Type
2.0CH
-
Bluetooth Audio
Yes
-
Active Voice Amplifier
Yes
-
Adaptive Sound
Adaptive Sound+
-
Samsung SMART TV
Smart
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Operating System
Tizen™
-
Bixby
US English, UK English, India English, Korean, French, German, Italian, Spanish, BR Portuguese (features vary by language)
-
Far-Field Voice Interaction
Yes
-
Multi Voice Assistant
Yes
-
Works with Google Assistant
Yes
-
Works With Amazon Alexa
Yes
-
Samsung TV Plus
Yes
-
Web Browser
Yes
-
SmartThings App Support
Yes
-
SmartThings Hub / Matter Hub / IoT-Sensor Functionality / Quick Remote
Yes
-
TV to Mobile - Mirroring
Yes
-
Mobile to TV - Mirroring, DLNA
Yes
-
TV Initiate Mirroring
Yes
-
Tap View
Yes
-
Video Communication
Google Meet
-
Multi-View
upto 2 videos
-
Mobile Camera Support
Yes
-
360 Video Player
Yes
-
360 Camera Support
Yes
-
Bluetooth Low Energy
Yes
-
WiFi Direct
Yes
-
TV Sound to Mobile
Yes
-
Sound Mirroring
Yes
-
Wireless Dex
Yes
-
Web Service
Microsoft 365
-
Analog Clean View
Yes
-
Auto Game Mode (ALLM)
Yes
-
Game Motion Plus
Yes
-
Dynamic Black EQ
Yes
-
Surround Sound
Yes
-
Ultra Wide Game View
Yes
-
FreeSync
FreeSync Premium Pro
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Digital Broadcasting
DVB-T(T2 Ready)
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Analog Tuner
Yes
-
Data Broadcasting
HbbTV 2.0.3
-
HDMI
4
-
USB
2
-
Ethernet (LAN)
Yes
-
Digital Audio Out (Optical)
1
-
RF In (Terrestrial / Cable input / Satellite input)
1/1(Common Use for Terrestrial)/0
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HDMI A / Return Ch. Support
Yes
-
eARC
Yes
-
HDMI Quick Switch
Yes
-
Wi-Fi
Yes (WiFi5)
-
Bluetooth
Yes (BT5.2)
-
Anynet+ (HDMI-CEC)
Yes
-
Design
Boldness
-
Bezel Type
3 Bezel-less
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Slim Type
Flat look
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Front Colour
TITAN BLACK
-
Stand Type
BENDING PLATE
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Stand Colour
SAND BLACK
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9:16 Screen Support
Yes (Need Auto Rotating Accessory, Compatible Model Only)
-
Auto Channel Search
Yes
-
Caption (Subtitle)
Yes
-
Connect Share™ (HDD)
Yes
-
ConnectShare™ (USB 2.0)
Yes
-
EPG
Yes
-
Extended PVR
Yes
-
OSD Language
Local Languages
-
BT HID Built-in
Yes
-
USB HID Support
Yes
-
Teletext (TTX)
Yes
-
Time Shift
Yes
-
IPv6 Support
Yes
-
MBR Support
Yes
-
Voice Guide
AU English, China Chinese, Korean, France French, Italian, German, Spain Spanish
-
Learn TV Remote / Learn Menu Screen
UK English, French, Spanish
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Others
Enlarge / High Contrast / Multi-output Audio / SeeColors / Color Inversion / Grayscale / Sign Language Zoom / Slow Button Repeat / Graphic Zoom / Picture Off
-
Eco Sensor
Yes
-
Power Supply
AC220-240V 50/60Hz
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Power Consumption (Max)
145 W
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Energy Efficiency Class
2.5
-
Power Consumption (Stand-by)
0.5 W
-
Power Consumption (Typical)
99.0 W
-
Yearly Power Consumption (EU standard)
364 kWh
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Auto Power Off
Yes
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Package Size (WxHxD)
1105 x 687 x 144 mm
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Set Size with Stand (WxHxD)
960.8 x 623.4 x 223.0 mm
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Set Size without Stand (WxHxD)
960.8 x 558.9 x 26.9 mm
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Stand (Basic) (WxD)
465.0 x 223.0 mm
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VESA Spec
200 x 200 mm
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Package Weight
17.6 kg
-
Set Weight with Stand
13.8 kg
-
Set Weight without Stand
9.2 kg
-
Remote Controller Model
TM2280E
-
Samsung Smart Control (Included)
Yes
-
Slim Fit Wall-mount Support
Yes
-
VESA Wall Mount Support
Yes
-
User Manual
Yes
-
E-Manual
Yes
-
Power Cable
Yes
Reviews
43" QN90B Neo QLED 4K Smart TV
- This TV offers excellent picture quality with vibrant colors and impressive brightness.
- Many users praise the smart features and ease of use, as well as the sound quality.
- However, a small number of customers have reported issues with the remote, connectivity, and software glitches.
- While a few experienced physical defects, the overall consensus is that this is a high-quality TV that delivers an exceptional viewing experience, especially for sports, movies, and gaming.
Reviews with images & videos
Filters
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
Filters
983 Reviews
2022-11-25
2022-10-26
2026-02-17
Olive branch MS
2023-05-31
Samsung Brand Ambassador
Hi Rickp1, We are glad to hear that you are enjoying your QN90B TV and appreciate the time you took to provide feedback. If you are having issues with NextGen channels, it's possible that the signal in your area is too weak to receive channels. I recommend moving the antenna in the direction of the next closest city, and limiting barriers like walls, trees, buildings, etc., will provide the best signal. If you continue to have issues, please do not hesitate to reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor
2025-12-18
Fremont, CA
2023-08-09
2023-07-13
2022-10-25
2022-11-26
Ohio
Samsung Brand Ambassador
Matt, We appreciate you sharing the details of the issue you've experienced, and for your patience while waiting for your service appointment. Should you need further assistance after your service is complete, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
2022-06-07
2023-03-25
High Wycombe
Samsung Support
We're sorry to see that you're not enjoying your QN90B TV, Ali! It's designed to have flawless detail, rich colour and deep blacks, so we're surprised to see that you don't feel it has lived up to expectations. We appreciate your feedback as this will help us for any future models! ^EM at Samsung Support
2022-10-05
2022-10-05
2026-04-01
Ivana Samsung CS
Hello, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport and choosing ‘Email General Support’ Thank you, Samsung Customer Care
2022-11-06
Toronto, ON
Operations
Hi, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again.
2022-12-31
Samsung Support
We're sorry to see that you've had an issue with your TV's display after a software update, Davey. We'd recommend regularly checking for new updates to the TV, by going to Settings > Support > Software Update > Update Now. You can also have play a around with the settings to find the right picture settings for you. To do this, go to Settings > Picture > Picture Mode/ Settings > Picture > Expert Settings. For further help and support, and for us to take a look at your TV, please get in touch. All our contact details and opening times can be found here: https://bit.ly/SamsungUK-Support ^EM at Samsung Support
2022-05-25
2022-10-23
2026-04-15
Minnesota
2022-12-27
Gloucestershire
Samsung Support
Thank you for sharing with us this comprehensive review about your experience with the 55" QN90B, Creber. We are pleased to see that you are happy with this TV overall with its picture quality and sound, although we are sorry to see that you didn't find it easy to set it up in the beginning. The Smart Things app is very useful to set up the TV as you can manage your favourite settings easily and quickly directly from your mobile device. We also appreciate that you experienced an issue with the sound of the TV being out of sync with your soundbar, although this has now been resolved with an update. We would also like to share with you these links, one from our colleagues in the US, which will be very helpful to make the most of the Picture and Sound Settings of your TV so you can choose the best configuration to give you the greatest results and performance with everything you love to watch: https://bit.ly/HowToMakeTheMostPictureSettingsSamsungTV https://bit.ly/HowToImproveSoundQualitySamsungTV If you would like to receive any assistance with making the most of your TV or have any queries, one of our knowledgeable Support Teams are always happy to help. Our contact details and opening times can be found on our Contact Us page here: https://bit.ly/SamsungUKSupport In the meantime, we will make sure to take your feedback on board so we can use it to improve our future products and technology. ^CL at Samsung Support
2023-01-26
2022-10-06
2023-12-12
North West England
CX
Thank you for taking the time to share feedback on your QN90B. Whilst we're pleased to see you've been wowed by the clear, vivid picture, we're disappointed to learn this TV hasn't met your expectations regarding the viewing angle and motion. Regarding the viewing angle concern, we value your comments and will certainly use these to drive improvements. We've significantly improved our TV technology to give customers the best seats in the house no matter where they are in the room, with many of our 55" and above TVs featuring Ultra Viewing Angle with Anti Reflection Screen. As for the issue you've raised with motion, we recommend amending your picture settings to optimise your viewing experience. Picture Clarity Settings helps resolve any blurriness that may be occurring, you can access this by heading to Menu > Settings > All Settings > Picture > Expert Settings > Picture Clarity Settings. If you'd like further assistance with your TV, we recommend reaching out to our experts in our AV Team. You can locate their contact methods and operating times by heading to the following link: https://bit.ly/SamsungUK-Support ^AP at Samsung Support
2022-10-30
2022-12-21
Billinge
Samsung Support
We can very proudly say that we've made many significant advances to all of our ranges since 2015, Matt, with our Smart TVs being no exception. The Neo Quantum Processor 4K that powers the picture of your new QN90B Neo QLED 4K Smart TV upscales the picture for absolutely everything that you watch, so you're always getting the most detailed and colourful picture regardless of the source. The speakers make sure that you catch every detail of every scene, and this is before you even add whole new dimensions of sound to it by adding a soundbar. The slim design of the TV means that its capable of being a stunning centrepiece to any room, without dominating the space around it. It's also great to see that you've getting to experience the benefits of many of the streaming and catch-up apps that are available. ^DB at Samsung Support
2022-10-05
2023-01-07
Cornwall
Samsung Support
Thanks for the awesome feedback! We're delighted to read how impressed you are with the display quality and refresh rate of your new Neo QLED TV, for all your favourite games, films and sports! Enjoy! ^CR at Samsung Support
2022-11-03
Australia
2022-10-05
2022-08-28
2022-07-06
Sydney
2022-06-10
Columbus, Ohio
Samsung Brand Ambassador
Katmeat, We appreciate your feedback on the lip sync issues you’re experiencing with your QN90B TV. If you’re hearing an audio delay with external devices with your Samsung Soundbar connected to your TV, please know you can access the Audio Delay settings to increase the audio delay. Go to: Menu > Settings > All Settings > Sound > Expert Settings > Digital Output Audio Delay Our 2022 TVs have an audio Pass-Through feature, which allows the audio signal to be sent out unprocessed to an external soundbar or receiver connected to the TV. The external device then processes the audio, thereby eliminating the added step of processing by the TV, which adds delay. On your TV, go to: Menu > Settings > All Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through Please also be sure you’re running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update. If you’ve tried these steps and your issue persists, please contact us for troubleshooting and a Support agent will gladly assist. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Specialist
2022-08-14
2023-05-09
Samsung Support
We are very happy to see that you think the amazing 43" QN90B Smart TV is an excellent choice, Boffin! As you mentioned, this fantastic piece of technology doesn't just come with a highly detailed and ultra-realistic display with 4K resolution, bright colour and rich contrast; but it also features an immersive sound experience which you can enhance even more by using a soundbar to make the most of the Samsung Q-Symphony feature. We would also like to reassure you that, although Teletext is no longer available on any Samsung TV from 2020, you will still be able to access BBC Red Button Services on any BBC channel when you press the red button on the remote. Nevertheless, we strongly appreciate your feedback, and we will make sure to take it on board so we can use it to make our product pages and relative specs clearer about what features and apps our TVs can support. ^CL at Samsung Support
2023-07-08
Albuquerque, NM
2022-08-13
2022-10-14
Toronto, ON
Operations
Thanks for bringing this to our attention, Vonn. Could you give us a call at 1-800-SAMSUNG or use the live chat on our website (www.samsung.com/ca/support)? We’d love to help, but will need a little more detail about the issue.
2022-05-13
Austin
Samsung Brand Ambassador
Antoase, It's great to hear your 65" QN90B is delivering great black levels, and we appreciate your feedback on sound quality, as well as Intelligent Mode settings. To ensure your TV is fully optimized, please make sure your firmware is updated to version 1205.0 which includes various image and performance updates. You can check this by going to: Home > Menu > Settings > Support > Software Update > Update Now For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Menu > Settings > All Settings > Picture > Expert Settings > Picture Clarity Settings - Off: Picture Clarity Settings will always be off - Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched - Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction. Intelligent Mode is also available in sound settings, which optimizes sound tailored to your environment, and includes features like Active Voice Amplifier (AVA) which further detects disturbances and enhances the on-screen voices for clear dialogue. Go to Home > Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings. Turn the options on or off to meet your needs: - Active Voice Amplifier is available only when the sound sensor of the TV is active and the sound output is set to TV Speaker, or a Samsung Soundbar interlinked with Adaptive Picture is connected. - Adaptive Sound+ provides optimized sound quality by analyzing the viewing space and the acoustic components of the content. - Adaptive Volume Automatically adjusts to a specific volume level while you are watching TV. Several Sound Modes are likewise available to meet your personal preferences: Settings > All Settings > Sound > Sound Mode You can also customize sound by going to: Settings > All Settings > Sound > Expert Settings I hope these tips help you enjoy your new product! You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
2022-10-06
2023-01-19
2022-05-23
Los Angeles
Samsung Brand Ambassador
lbp25, It's great to hear your 2022 QN90B is delivering rich colors and deep blacks, and we appreciate your feedback on sound quality. In addition to the Sound Modes on your TV, you may want to enable Intelligent Mode Settings. Go to Home > Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings. Turn the options on or off to meet your needs: - Active Voice Amplifier is available only when the sound sensor of the TV is active and the sound output is set to TV Speaker, or a Samsung Soundbar interlinked with Adaptive Picture is connected. - Adaptive Sound+ provides optimized sound quality by analyzing the viewing space and the acoustic components of the content. - Adaptive Volume Automatically adjusts to a specific volume level while you are watching TV. You can also customize sound by going to: Settings > All Settings > Sound > Expert Settings If your TV isn't responding to an action or detected within the SmartThings app, you might want to try the following steps: 1. Please make sure both devices are connected to the same local network. The phone and TV must be connected to the same network as your router to be discovered by the app. 2. Refresh the device using the SmartThings app. From the Devices tab, swipe down to refresh the device list. 3. Delete and re-add the device on the SmartThings app. Please also make sure your TV's firmware is up to date with version 1211.2, as this includes various quality and performance updates. You can check this by going to: Home > Menu > Settings > Support > Software Update. If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Specialist
2022-07-07
2023-03-06
Toronto
Operations
Hi there, thank you for reaching out. We're here to help. Could you please tell us more about the situation? Get in touch at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/)
2023-05-27
2023-08-17
Southern California
2024-03-09
2022-10-08
2022-10-06
2022-09-27
Samsung Brand Ambassador
kide111, We appreciate your feedback on the interface response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your QN90B TV. You can check this by going to: Home > Menu > Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care If your remote isn't working as expected, you may first want to reset it by pressing and holding Return and Enter (the center of the navigation pad) for more than 10 seconds. After performing this reset, you will need to pair the remote to the TV again. To pair, press the Return and Play/Pause buttons simultaneously for at least 5 seconds or until a message appears on your TV indicating that the remote is now connected. Please also check to see if your remote is charged. You can check remaining battery by going to: Settings > All Settings > General & Privacy > Power and Energy Saving > Available Remote Battery. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
2023-01-08
Rugby
Samsung Support
This QN90B TV delivers exceptional, flawless colour and detail with everything you watch. Pair it with one of our soundbars and you have a cinematic experience in your own home, Dan! ^EM at Samsung Support
2023-04-18
Dayton, OH
2022-09-22
2022-08-15
2023-06-01
2022-08-02
2022-07-25
2023-03-02
2022-09-09
2022-07-08
2022-10-25
2022-12-26
2022-10-05
2022-10-25
2022-10-25
2022-10-07
2023-09-06
O'fallon Illinois
2022-06-16
2022-07-28
2023-04-23
Michigan, US
2022-10-05
2022-12-09
2022-10-17
2023-01-28
Clarksville, TN.
2022-09-28
Samsung Brand Ambassador
Brian, I’m very sorry to hear your TV exhibited damage upon opening and setup. Unfortunately, even if a TV is double-boxed and the packaging shows no evidence of harm, a TV can still be damaged during transit if proper care is not taken. For example, if the TV were sitting in an incorrect orientation – laid on its side or tilted – during transit, damage could have been done. For physical damage which may have occurred during delivery, please know that you can initiate returns directly on the Samsung website under Support (upper right corner) or by scrolling to the bottom of the Samsung home page and clicking on Order Support. If you need further assistance for order related questions, please call 1-855-726-8721 For product related questions, please contact us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist
2022-10-05
2022-07-30
Samsung Brand Ambassador
Kurt12, We appreciate you sharing your experience, and we ask that you ensure your QN90B TV's firmware is up to date with version 1303.2, as this includes various performance and connectivity updates. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care I hope these tips help you enjoy your new product. You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
2022-07-19
2023-01-18
2023-01-02
2022-10-06
2023-08-18
Perth,WA
2022-10-05
2022-08-23
Samsung Brand Ambassador
texrons, We appreciate your feedback regarding the screen abnormalities you’re seeing on your QN90B TV. Please run a Picture Test to determine if the problem is caused by the TV. Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test If this occurs on all sources and the picture test, this will require service. For help with setting up a service appointment, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info We hope to hear from you! ~ Samsung Specialist
2022-09-02
2022-07-27
2022-07-19
2022-10-30
Stowmarket
Samsung Support
Thanks for the five stars, and we're glad you love all the new and exciting features of your QN90B TV! The display offers detailed colours and contrasts and it has all the smart technology you need. ^EM at Samsung Support
2022-07-26
2023-08-21
Florida
2025-12-12
2023-08-21
North Carolina
2023-07-30
Ashburn, VA
2022-10-05
2023-03-30
2022-08-07
Samsung Brand Ambassador
Sagejaga, We appreciate you sharing your experience with Samsung's QN90B TV. To ensure your picture is fully optimized, please be sure your TV's firmware is up to date with version 1304, as this includes various picture quality and performance improvements. You can check this by going to: Home > Menu > Settings > Support > Software Update. While your TV will upscale as best as possible any content sent to it, the closer your content is to 4K, the better the image will look on the screen. Here are some tips to help improve the picture clarity: 1) HDMI cables are recommended for optimal HD viewing. 2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box. 3) Change the output resolution of your devices, such as digital broadcast receiver, IPTV, and set-top box to UHD or HD. 4) You can further adjust your sharpness, brightness, contrast, color, and more by going to Menu > Settings > All Settings > Picture > Expert Settings 5) Choose a Picture Mode by going to Menu > Settings > All Settings > Picture > Picture Mode and choose from Dynamic, Movie, or Filmmaker Mode. For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Specialist
2023-08-19
2023-03-20
2022-11-19
NJ
Samsung Brand Ambassador
ChrisC1103, We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your QN90B TV. You can check this by going to: Home > Menu > Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care Please know that your TV is engineered with Anti-Reflection Technology designed to minimize ambient light reflections. We understand that light conditions of each room environment are different. For optimal glare control, we recommend repositioning the TV to minimize incident light falling on the screen or consulting a professional installer. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
2023-09-02
Bushkill Township, PA
2022-11-09
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** Delivery available in select areas within Australia. Free delivery in Australia is available for mobile, tablet, wearable, and memory products only. Delivery charges apply to all other products (TV, Soundbar, Home Appliances, and Monitor) for all areas within Australia. Terms & Conditions apply. Visit Samsung.com for further information.
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* Key features may differ from key specifications.
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¹ Picture quality will vary depending on quality and resolution of source content.
² Viewing experience may vary according to the type of content, format and source. Upscaling may not apply to all sources and modes including PC souces and Game Mode.
³ Offer available with Samsung TVs on 2018 to 2022 models. Offer ends November 28th, 2022. Valid only for new subscribers to Apple TV+ in your region, age 13+. Limit one offer per TV and Apple ID. Plan automatically renews at your region’s price per month until cancelled. Requires Apple ID with payment method on file. Terms and Apple Privacy Policy apply; see the applicable terms at https://www.apple.com/legal/internet-services/itunes/us/terms.html. Compatible products and services required. Cannot be combined with other offers providing access to the same service. Apple TV+ is a registered trademark of Apple Inc. Apple is not a participant or sponsor of this promotion.