36" 5-Burner Smart Gas Cooktop with 22K BTU Dual Power Burner + Griddle & Wok Grate

Black Stainless Steel

{{priceAnchor.priceWrapper.info.noLineOrignal}}

{{priceAnchor.priceWrapper.info.totalPrice}}
{{priceAnchor.priceWrapper.info.totalPriceMonthly}}

{{priceAnchor.priceWrapper.info.ceExchangePrice}}

{{priceAnchor.priceWrapper.info.orignalPriceAddText}}

{{priceAnchor.priceWrapper.info.savingInformation}}

Choose your colour

Colour :
36" 5-Burner Smart Gas Cooktop with 22K BTU Dual Power Burner + Griddle & Wok Grate
Black Stainless Steel

{{item.name}}

{{item.summaryPrice}}

Samsung Reward points

{{rewards.formatted.totalPoint}}

{{rewards.rewardsDescription}}

{{price.priceWrapper.info.totalPrice}} {{price.priceWrapper.info.vatText}}

{{price.priceWrapper.info.orignalPriceAddText}}

{{price.priceWrapper.info.lowestWasPricetext}}

Earn 5% back in rewards

{{price.priceWrapper.info.walkoutQtyText}}

{{price.priceWrapper.info.homeDeliveryQtyText}}

{{price.priceWrapper.info.salesPitch}}

{{price.priceWrapper.info.text}}

{{price.priceWrapper.info.text2}}

{{price.priceWrapper.info.text3}}

{{price.priceWrapper.info.shippingOrBack}}

{{price.priceWrapper.info.taxPriceDisplay}}

{{price.priceWrapper.info.savingInformation}}

{{upgrade.title}}

{{upgrade.learnMoreCta.text}}

{{upgrade.description}}

{{upgradeResult.displayModelName}}

{{upgradeResult.discountText1}}

{{upgradeResult.description1}}

{{upgradeResult.description2}}

{{offerFinance.title}}

{{offerFinance.learnMoreCta.text}}

{{offerFinance.description}}

{{galaxyForever.title}}

{{galaxyForever.learnMoreCta.text}}

{{galaxyForever.description}}

{{galaxyForeverResult.displayModelName}}

{{galaxyForeverResult.discountText1}}

{{galaxyForeverResult.description1}}

{{galaxyForeverResult.description2}}

Choose your colour

Customizable bezels sold separately

Choose your skin colour

Customizable skin sold separately

  • {{item.name}}

    Out Of Stock

Modern style

  • {{item.name}}

    Out Of Stock

Beveled style

  • {{item.name}}

    Out Of Stock

Skin colour

  • {{item.name}}

    Out Of Stock

{{shippingOrBack.shippingOrBack}}
{{deliveryMessage.deliveryMessage}}

{{tradeIn.title}}

{{tradeIn.learnMoreCta.text}}

{{tradeIn.description}}

You have maximum number of Trade-in in cart already. If you wish to add in Trade-in, please remove from cart.

{{tradeInResult.displayModelName}}

{{tradeInResult.discountText1}}

{{tradeInResult.discountText2}}

{{tradeInResult.discountText3}}

{{tradeInResult.discountText4}}

{{tradeInResult.discountText5}}

{{tradeInResult.discountText6}}

{{tradeInResult.specialDiscountText}}

{{tradeInResult.description}}

{{tradeInResult.contentText}}

Dealer stock quantity

You can check the stock quantity for each region

Please select city

Only {0} left in stock.

Sorry, this product is not currently available in selected city.

{{assuredBuyBack.title}}

{{newAssuredBuyBack.title}}

{{newAssuredBuyBack.learnMoreCta.text}}

{{newAssuredBuyBack.description}}

Please select Samsung Assured Buyback or no coverage

{{care.title}}

{{care.learnMoreCta.text}}

{{care.description}}

Please select Samsung Care+ or No to continue

  • {{item.specialText}}

{{warranty.title}}

{{warranty.description}}

{{warrantyResult.displayModelName}}

{{warrantyResult.discountText1}}

{{warrantyResult.description1}}

{{warrantyVd.title}}

{{warrantyVd.description}}

{{warrantyVdResult.title}}

{{warrantyVdResult.priceDisplay}}

{{delivery.headline}}

{{delivery.errorMessage}}

Apply

{{deliveryResult.priorityText}}

{{deliveryResult.mainText}}

{{deliveryResult.subText}}
Standard installation charges may apply.Click here for more details.

{{deliveryResult.decText}}

{{item.disclaimer}}

{{tariffOption.headline}}

Learn more

{{tariffOption.description}}

{{tariffOptionResult.displayModelName}}

{{tariffOptionResult.discountText1}}

{{tariffOptionResult.description1}}

{{tariffOptionResult.description2}}

{{tariffOptionResult.description}}

{{tariffOptionResult.price}}

{{tariffOptionResult.disclaimer}}

{{embedAddon.title}}

{{embedAddon.description}}

  • {{item.imgAlt}} {{item.imgAlt}}
    {{item.iconTitle}}

    {{item.name}}

    {{item.modelCode}}

    {{item.description}}

    {{item.finalPrice}}

    {{item.originalPrice}} {{item.savePrice}} Out Of Stock
  • {{item.imgAlt}} {{item.imgAlt}}
    {{item.iconTitle}}

    {{item.name}}

    {{item.modelCode}}

    {{item.description}}

    • {{item.dotList1}}
    • {{item.dotList2}}
    • {{item.dotList3}}

    {{item.finalPrice}}

    {{item.originalPrice}} {{item.savePrice}} Out Of Stock
{{message.item.offerTitle}}
{{message.item.offerTooltip}}
{{message.item.linkText}}

{{message.item.tcCTAText}}

{{message.item.periodText}}

{{finance.item.emiText}} {{finance.item.emiText}}
{{finance.item.offerTooltip}}
{{finance.item.cta.label}}

Features

Powerful heat with precise control

A high power, 22 K Dual Burner provides powerful heat and precise control – quickly going from a high heat to a true simmer for intense and even cooking, or turn it right up to boil water in a flash and cook food faster.The Power Boost function can reduce cooking times with an extra boost of heat.

Remote & convenient cooktop monitoring

Wi-Fi Connectivity maximizes safety and offers peace of mind by letting you remotely monitor the cooktop at any time using the SmartThings app*, while setting the cooking timer and receiving alerts when it finishes**.

* Available on iOS and Android devices. Each device must be connected to Wi-Fi or other wireless network. ** When installing a downdraft hood, maintain a 40mm gap between the hood and the rear of the cooktop frame or detach the Wi-Fi module before installation.

One-touch control of both cooktop & hood

Automatically syncs the fan and the lights with the burners through Bluetooth. Auto Connectivity* aligns the hood and cooktop’s status so you can control the hood using the one-touch control of the cooktop, instantly turning them both ‘On’ or ‘Off’, for the ultimate in cooking convenience.

* Only available when used in combination with a Samsung hood.

Convenient and precise burner control

With the brilliant and intuitive Illuminated Knob you can easily check whether you have left the cooktop on even from a distance. Large, ergonomic metallic knobs also enable simple and precise temperature control.

Enjoy grilled food

Included heavy-duty cast iron griddle with a wide surface is ideal for quickly and evenly sizzling, searing and sautéing. With stainless steel handles on both sides, it's easy to move and looks stylish.

Improved flexibility & space efficiency

Hexagon Grates enable a superior cooking performance by conducting heat efficiently.

Enjoy grilled food

Included heavy-duty cast iron griddle with a wide surface is ideal for quickly and evenly sizzling, searing and sautéing. With stainless steel handles on both sides, it's easy to move and looks stylish.

Stir-fry without tipping

A specially designed Wok Grate lets you cook more efficiently and safely. Its circular design fits snugly around the burner, so your wok or large pans are kept stable and heat is quickly and evenly distributed.

Simmer & keep food warm without burning

A Precise 5K BTU Simmer Burner ensures the cooking temperature stays low. With more precise control it provides the optimum conditions for gently simmering, melting or keeping delicate food warm without it burning.

Heats food evenly & stays cleaner

Equipped with Sealed Cooktop Burners, which incorporate a protective cap that evenly distributes the heat and prevents liquids and food from spilling over the burner, so they stay cleaner and are easier to maintain.

Stylishly compatible with built-in ovens

Fully compatible with Samsung Built-in Ovens to create a sleek and stylish combination, creating the ideal kitchen. These sleek and contemporary designs, plus sophisticated technology make it easy to manage kitchen tasks, even for ambitious cooks.

Branded In-home Repair Service

More choice and flexibility service repair options.

Samsung Certified Technicians will set up a service time around your available schedule. Our skilled, experienced, and trained technicians will examine and repair your appliance in the comfort and safety of your home. Samsung’s Branded Technicians will arrive at your home with the appropriate PPE equipment, respectfully disinfecting your appliance before and after repairs and ultimately providing you with excellent customer service.

Learn more

To schedule a Branded In-home Repair, contact us via Chat, text WECARE (932 273), or call 1-800-SAMSUNG, to schedule an appointment.

*Samsung Branded In-home service is currently available in Montreal, Toronto, Cambridge, London, Windsor, and Vancouver with plans to expand into Edmonton, Calgary, Ottawa, and Winnipeg later in 2022.

*Samsung Branded In-home service is currently available in Montreal, Toronto, Cambridge, London, Windsor, and Vancouver with plans to expand into Edmonton, Calgary, Ottawa, and Winnipeg later in 2022.

Specifications

  • Cooktop

  • Total Power

    59,000 BTU

  • Net Size (W x H x D) (inch/mm)

    914.4 x 139.7 x 568 mm

  • Materials/Finishes

    36 inch built-in gas cooktop

  • Installation Type

    36 inch built-in gas cooktop

  • Control Type

    Illuminated Knobs

  • Total Power

    59,000 BTU

  • Power Level

    Low-Med-High

  • Burner - Left Front

    9,500 BTU

  • Burner - Left Rear

    9,500 BTU

  • Burner - Right Front

    13,000 BTU

  • Burner - Right Rear

    5,000 BTU, Precise Simmer

  • Burner - Center Front

    22,000 BTU, Dual Brass

  • Power Supply

    120V/60Hz, 1A

  • Grate

    Cast Iron (3pcs)

  • Surface

    Black Stainless + Enamel

  • Simmer/Melt

    Yes

  • Number of Burner

  • Fuel Type

    Natural Gas (factory set)

  • WOK grate

    Yes

  • Griddle

    Cast Iron Griddle

  • LP Conversion Kit

    Yes

  • WiFi Embedded

    Yes

  • Auto Connectivity (with Hood)

    Yes

  • Bluetooth

    Yes

  • WiFi Dongle(Separate sale) Support

    No

  • WiFi Kit

    No

  • SmartThings App Support

    Yes

  • Package Dimension (WxHxD)(mm)

    1,030 x 270 x 650 mm

  • Cutout (WxHxD)

    W 860.4 x D 485.8 mm

  • Net Size (W x H x D) (mm)

    914.4 x 139.7 x 568 mm

  • Shipping Weight

    43.7 kg

  • Net Weight (kg)

    39.8kg (87.7lbs)

  • Loading Quantity (20/40ft)

    152/328

Reviews

36" 5-Burner Smart Gas Cooktop with 22K BTU Dual Power Burner + Griddle & Wok Grate

4.1

Recommended by 76% of customers.

Write a review
5 stars 66%
4 stars 12%
3 stars 2%
2 stars 6%
1 stars 14%
Features 4.3
Performance 4.4
Design 4.0
Value 4.0
AI review summary
  • The gas cooktop offers powerful performance, sleek design, and convenient features like illuminated knobs and Wi-Fi connectivity
  • It heats up quickly, provides precise temperature control, and has a spacious cooking surface
  • Some customers report issues with durability and quality, such as problems with knobs and components breaking within a couple of years
  • The cost of replacement parts is also a concern
  • A few reviews mention difficulties with Wi-Fi connectivity and heat distribution
AI-generated from customer ratings & reviews, and may include incentivized reviews.

Filters

Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

Sort

Filters

125 Reviews

Jay123
1 (9,999)

2025-08-28

1 (9,999)
I had bought this product in July 2023, Delivered and installed in October 2023, since then all knobs have broken with just regular cleaning to take them off. Also i had kitchen aid before and it was one of the best cooktops i ever had, this one has lower BTU than advertised . Dont Buy this product, it should be priced under $1500. And Smart things feature is useless and you cant have any notifications if anyone turns it on.
[D] Alternative Text [D] Alternative Text

Features

2 (9,999)

Performance

2 (9,999)

Design

1 (9,999)

Value

2 (9,999)
Response from Samsung:
2026-03-26

Ivana Samsung CS

Hi Jay, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport and choosing ‘Email General Support’ Thank you, Samsung Customer Care

Regretful Purchaser
2 (9,999)

2025-07-24

2 (9,999)
Disappointed in Knob Quality Despite Great Appliance We had this appliance installed in January 2025 and, while the overall performance has been great, the quality of the knobs is extremely disappointing. Four out of the five knob bases have cracked in under 8 months of normal household use. Each replacement knob costs $152.60—meaning it would cost $776.70 plus tax to replace all five. That is simply unreasonable. For an appliance that cost over $3,000, one would expect higher quality materials and components. The knobs should be designed to last the life of the appliance, not made from fragile plastic that fails so quickly. This reflects very poorly on Samsung’s commitment to quality. I hope this issue is addressed, whether through improved design or better customer support for affected users. At this price point, this kind of failure is unacceptable.
[D] Alternative Text [D] Alternative Text

Features

5 (9,999)

Performance

5 (9,999)

Design

1 (9,999)

Value

3 (9,999)
Response from Samsung:
2025-08-26

Samsung Support Team

Hi, thank you for taking time out of your day to share your thoughts with us about your Samsung experience. We understand your frustration and we will share your feedback with the team. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for further assistance. We appreciate you being a loyal Samsung customer.

Vidya
5 (9,999)

2019-08-27

5 (9,999)
We built a brand new home and chose Samsung for all our appliances, in black stainless steel. This cooktop is amazing - cooks in a fraction of time and very easy to use. I especially love the blue lights when the burner is lighting. Did I mention how BEAUTIFUL it looks in the kitchen!
[D] Alternative Text [D] Alternative Text

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Joan
1 (9,999)

2018-12-11

1 (9,999)
I bought this cook top over a year ago and the cast iron griddle surface is developing bubbles on the surface and chipping off. Leaving indented circles of silver crumbling spots. I have contacted Samsung and talked to a supervisor Miguel Ramos 435666 and he say too bad it's out of warranty. This can not be the only griddle that is having this forging problem. I will not buy another Samsung product if this is the way you are treated. The cost of a new one on their site is $196+ tax
[D] Alternative Text [D] Alternative Text

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Absolucik
5 (9,999)

2020-03-27

Litchfield Park

5 (9,999)
[This review was collected as part of a promotion.] Upon installation i was already excited to get cooking. The look is very sleek and modern. A beautiful touch is the blue illuminated knobs. Wow! We all know we have a favorite burner, mine is the center one. I love cooking soups and sauces in the center. The setting is so accurate i have been able to control even the simmer. Sautéing meats has become a breeze. I now realize why i missed gas so much. Cooking is a pleasure. The rest of my family enjoys using the plate to make breakfast all day. Eggs and bacon anyone?! I would highly recommend this cooktop. Oh did I mention how easy it is to clean, bonus!
ChefOnFire
5 (9,999)

2026-05-22

5 (9,999)
Absolutely love this cooktop. The 22K BTU dual burner is incredibly powerful and heats up fast, but it also simmers very smoothly for delicate cooking. The cast iron grates feel solid and premium, and the included griddle and wok grate are actually useful additions, not just gimmicks. The black stainless finish looks modern and gives the kitchen a high-end appearance. The illuminated blue knobs are one of my favorite features — they look great and are very practical because you can instantly tell when a burner is on. Cleaning has been much easier than expected thanks to the sealed burners and removable grates. I also really like the SmartThings connectivity and Bluetooth hood sync feature. Overall, this cooktop delivers excellent performance, strong heat control, premium styling, and smart features all in one package. Highly recommended for anyone looking for a professional-style gas cooktop without going into luxury-brand pricing.
[D] Alternative Text [D] Alternative Text

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
CJTX
1 (9,999)

2021-02-11

Austin, TX

1 (9,999)
the silicone rubber feet on the bottom of the grates are glued on and in time fall off. causing them to rub metal to metal, scratching the stainless sufacee. it can also cause the grates to shift while movinge heavy pots on the surface. if multiple feet fall off adjacent grates and if a pot of hot oil shifts while moving another heavy pot it could cause oil to spill from the shift causing a fire. samsung doest sell these cheap silicone ruber feet, they want you to buy the whole new grate at over on hundered a peaice depending on the grate! i talked to them these rubber pieces can’t cost more than fifty cents ea max, but they dont sell them. if yours fell off call consumers reports or underwriters laberatories!

Features

3 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2021-02-11

Samsung Care

I'm sure if you just wanted to get the rubber feet for the grate, you could from a third party. But we recommend replacing the entire grate for precaution. If you have any follow-up questions, feel free to talk to our Social Media team by using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1142954545

sushmitha gowda
1 (9,999)

2024-11-07

1 (9,999)
Great cooktop but parts are fragile and too expensive to replace the parts that you might as well buy a new one with pathetic customer service
[D] Alternative Text [D] Alternative Text

Features

3 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

1 (9,999)
Anonymous
5 (9,999)

2023-06-20

5 (9,999)
Bought 2 weeks ago. It’s amazing. Easy to clean and maintain
[D] Alternative Text [D] Alternative Text

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
somu
2 (9,999)

2021-04-28

Austin, TX

2 (9,999)
i bought this cooktop because it can integrate with smartthings, but that only lasted for 9 months, then it stopped working. i tried several troubleshooting options but nothing worked. contacted samsung customer support and they have no idea what is smart connect and how to reset it let alone troubleshoot it. i am disappointed. otherwise the cooktop itself is good. but cleaning it is very difficult, the panel around the knobs are poorly designed that food and trash can get between the knobs and get into the circuit panel. it is super hard to clean that part.

Features

1 (9,999)

Performance

2 (9,999)

Design

5 (9,999)

Value

2 (9,999)
Response from Samsung:
2021-04-29

Samsung Care

I would feel that same way if I was having trouble connecting my cooktop to my SmartThings. Thank you for taking the time to share this with us. If you would like some tips on keeping the cooktop clean, check out the link here: https://www.samsung.com/us/support/answer/ANS00049945/. Regarding your issue with the connection. We would be happy to further investigate this concern. Just chat with us using the link below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1143256451

Home chef
5 (9,999)

2023-10-27

Florida

5 (9,999)
Unit was part of the builder package when we bought the house in 2022. It is our first gas cooktop after years of electric ranges and what a difference. Gas allows so much better control and the variations of different outputs from the different size burners is amazing. The heavy grates are solid and keep pans above the flames. Taking the grates off for clean up is easy and I use the griddle all the time for pancakes and French toast. Only mistake I made was cleaning the stainless steel with some scratchy cleaning pad and left a few abrasive spots.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Nitha
1 (9,999)

2024-02-07

1 (9,999)
The gap between grate and from where flame coming is too much. Therefore the heat is spreading into sides and won’t reach to the vessels and longer forever to cook. It is also dangerous for anything sitting around the stove as the heat is spreading to the side. For example, my slow cooker was sitting beside the cook top and its knobs got broke from the heat coming through the sides. This is also not designed to accommodate vessels with round bottom. I see a picture in their website that a round vessel is sitting with an additional round grate. If we use that additional grate the gap will be even higher and flames and heat will be spreading to the sides. Another issues is that the grate is very very heavy, which make it difficult to remove and clean.

Features

2 (9,999)

Performance

3 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-02-09

Samsung Support Team

Hello, thank you for your review. We are here to help. Please contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks again, we look forward to hearing from you.

CarlosPjr1
5 (9,999)

2020-04-07

Lyons

5 (9,999)
[This review was collected as part of a promotion.] What a great Gas Cooktop, favorite part is the 22K BTU Dual Power Burner with Blue LED Illuminated Knobs, makes this cooktop look very unique and high-quality, the 5 burners makes it easy to cook different things at the same time, love how the middle i can use my Wok and the griddle wow, great quality, heavy and looks awesome. The Black Stainless Steel makes it look really elegant and also makes it easy to clean, Love it and highly recommend this cook top from Samsung, wife is so happy with this cooktop, happy wife happy life!
Unhappy customer
1 (9,999)

2022-03-21

Massapequa, NY

1 (9,999)
this is the worst experience. i ordered multiple home appliances (refrigerator, stove top, dishwasher, and double wall oven) and i've gotten a run around. they have given multiple delivery dates in which none of them were meet. i have made more the 23 calls to samsung customers service and they would alway confirm the day that was given to me. they would escalate the issue to headquarters and it would take 24-72 hours for someone to get back to me (which no one ever does) to address the issue. i had to call them to tell them to send me an email with the new date in which i wouldn't get until like a day or two before the delivery date. i'm so frustrated i can't move into my new home with appliances because i have a newborn daughter and i'm paying for both places.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-04-01

Samsung Care

Hello, Thank you for bringing this to our attention. We apologize if multiple delivery dates are given when you will receive your Samsung cooktop; however, none were met. We understand how inconvenient it is for you, especially since you have to call us multiple times. We suggest that you get in touch with our Sales team by contacting 1-800-726-7864 (1-800-SAMSUNG) for further information about the status of your order. You may also reach out via our Support Channels below to speak with a live representative: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144357777 -Angelica

Doug
4 (9,999)

2021-07-26

Roseville, CA

4 (9,999)
i ordered the smart gas cooktop without realizing that the cooktop would not fit on our counter with the wi-fi module attached. thankfully, it is easily removed and we're not missing too much functionality without it. it would have been nice though if the wi-fi module could be installed on the rear, left side or right side of the cooktop as this would have allowed almost all customers to position the module where it would work best for their kitchen. beyond this relatively minor issue, we absolutely love the cooktop.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Response from Samsung:
2021-09-17

Samsung Care

We will keep striving for perfection. Thank you for your review. ^Pat

Motown1966
5 (9,999)

2021-12-14

Lansdown, PA

5 (9,999)
we were going back & forward between getting this model vs the 30" induction cooktop with the knob. glad we went with this model as now i can go back to singeing my chicken wings, utilize the griddle, all while utilizing several burners at one time. we had a regular electric cooktop that was approximately 10 years old & it suffered a major crack in the surface which left us to use a portable induction cooker's with x2 burner’s max. i love how quickly they cooked & almost bought one but the features with this gas cooktop outweighed the best feature (cooking faster) of the induction one. plus, the center burner on this cooktop can rival that of any induction cooktop imo. the only down fall is that i cannot pair this cooktop with the app. other than that, it's highly recommended!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Nothappy
2 (9,999)

2022-11-08

2 (9,999)
loved this stove top to begin. unfortunately, the decals on the front identifying the brand and knob direction all fade away. we have followed all cleaning instructions....which by the way make this very difficult to clean! your customer service chat agent names kim actually told me to paint new letters on....really? she said this is cosmetic damage and not covered by samsung. not having proper id on the knobs makes this stove dangerous. huge problem and terrible support. so bummed.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2022-11-14

Samsung Care

Hi there, We sincerely appreciate your review of your cooktop. The below link is the user manual for your model. Turn the pages 19-24 (Care and cleaning of the cooktop) and pages 26-27 (Warranty) for reference: https://downloadcenter.samsung.com/content/UM/201904/20190417142957109/NA30N6555TG_DG68-01089A-02_EN-MES-CFR.pdf For reference, I shared this link about: How to clean your Samsung gas cooktop: https://www.samsung.com/us/support/answer/ANS00049945/ How to clean and maintain the glass cooktop on your Samsung stove: https://www.youtube.com/watch?v=b_dExUhgeus Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145143750), which will help our team pull up your information. Have a great day. Melardo

Frank
5 (9,999)

2020-10-20

Atlanta, GA

5 (9,999)
[This review was collected as part of a promotion.] Okay, it’s a bit pricey but the u it is gorgeous. Install was super simple. Unit packed very well and customer service and shipping company were just great to work with on the delivery. I’d buy this unit over again with no hesitation despite it costs more than I wanted to spend. Burner performance is perfect and the blue illumination on the knobs just makes the unit ‘pop’ when viewed. Tonight is day 1 of use so can only comment on unit presentation and not durability.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
DulcePatty
5 (9,999)

2020-03-24

Lyons

5 (9,999)
[This review was collected as part of a promotion.] I am in love with new 36" Gas Cooktop with 22K BTU Dual Power Burner in Black Stainless Steel, I enjoy cooking more, makes life easier, all the features are just awesome, love the LED lights when my burner is on, the flame is just powerful and beautiful. Love the cast iron griddle, is heavy and high quality, easy to clean and cooks perfectly my food. The design of this cooktop is just beautiful, Fingerprint Resistant & Black Stainless Steel. Love the 5 burners, easy to cook a lot of things at the same time, except if you are cooking with huge pots. The best thing it has WIFI, so in case I forgot if I leave a burner on I just can check on my phone. Overall I truly love my Samsung Cooktop, which works awesome, easy to clean, cook, and looks beautiful! I cook more often now and I enjoy every single thing about it!
PPss
1 (9,999)

2026-02-11

1 (9,999)
Cooktop was great. Knobs have become an issue ( 2 of 5 are fully broken and all are cracked/chipped) and top left burner wont turn on, and center burner only works with full power. Center burner must also be ignited by a lighter. Product was purchased in 2018. Practically not usable now. Also seems rather unsafe if you don't know how to use it correctly. I only came here to review as I am in the market for a new cooktop. Samsung is off my list. Samsung NA36K7750TG

Features

4 (9,999)

Performance

4 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2026-02-12

Samsung Care

Hello there, We understand how frustrating it can be when a cooktop stops working as expected, especially after years of use. We’re here and willing to help. For concerns related to burners not igniting or inconsistent flame performance, please follow the guide below and click on the embedded section for additional details: Flame issue on Samsung gas cooktop or range https://www.samsung.com/us/support/troubleshooting/TSG01001946/#burner-does-not-ignite-and-other-ignition-issues If the issue continues after following these steps, please contact us so we can help review your situation and assist with the next steps. You can reach us here: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide this reference number (1152078643), so our team can pull up your information. Thank you! ^Joshua

Totallydisappointed
1 (9,999)

2025-08-11

1 (9,999)
I bought this a couple of months back and the centre burner is not working properly. The external ring goes off when I turn it down from high to midway to medium flame. So this main burner is not usuable at all and other burners or not high enough to fast cooking. Completely useless product. I called the customer service multiple times and they are not able to resolve it and not even replacing it. Its total pain and waste of time and money. Garbage.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2026-03-26

Ivana Samsung CS

Hello, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport/ and choosing ‘Email General Support’ Thank you, Samsung Customer Care

Sweetness21us1
5 (9,999)

2020-03-31

Chicago

5 (9,999)
[This review was collected as part of a promotion.] The Samsung gas cooktop dual power burner is a great quality durable cooktop, the three grates are heavy and clean easily. The accessories which are the wok grate and griddle are cast iron and also easy to clean, the stainless steel finger resistance is a plus. The features are something unexpected the bluetooth auto connectivity connects with the hood and is located under the left knob to monitor and control the hood. The wi-fi smart connect allows you to monitor the operating status and power settings of the cooktop, both smart connect and auto connectivity can be accessed through the smartThings app through your phone. This cooktop is more efficient than my old cooktop, it boils water in no time and I am able to cook food a lot faster. The blue illuminating light gives an elegant finish to the cooktop and I have had multiple compliments.
cjn2nd
5 (9,999)

2023-03-21

Weatherford, TX

5 (9,999)
Excellent product now that it's working correctly! I had a issue converting the nozzles from NG to LP because the included Nozzle Conversion Kit (DG69-00399B) had incorrect nozzle placements on the card. Additionally, the nozzles were supposed to be color coded, but they just had numbers engraved in the brass. It made for some interesting flame sizes! Anyway, once the technician sorted out the CORRECT nozzle placements, it works great!

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Sammy15
4 (9,999)

2019-05-07

Dallas

4 (9,999)
[This review was collected as part of a promotion.] I have had this cooktop for nearly a year. The design is solid with the exception of the WiFi component, IF you have a down-draft vent hood behind your cooktop you will need to ensure there is enough room to install both due to spacing. The center burner with the wok grill is an excellent touch and works really well. The burner temperature settings take a bit to adjust to, but the fact that the dials illuminate is a great safety feature.

Features

5 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Response from Samsung:
2019-05-14

Samsung Cares

We appreciate the great feedback you provided about your new cooktop. Samsung is continually improving its products and services, and your feedback is vital to that process. Thank you for being a part of the Samsung family! ^Cat

tulula
5 (9,999)

2026-05-22

5 (9,999)
We bought this cooktop more than 2 yrs ago, we love it. We have had other brands before but this one has been our favorite. It's simple, it's elegant, works great... what more could you want. We have all samsung appliances now in our home (2 fridges, double wall oven, hood fan, 2 washers and dryers, dishwasher, 4 TVs). That they all integrate with our home automation is the best to understand when cycles are complete or food is done.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Lisakay0112
5 (9,999)

2020-11-24

Melrose Park

5 (9,999)
[This review was collected as part of a promotion.] I absolutely love this new Samsung 30" Gas Cooktop with 22K BTU Dual Power Burner in Black Stainless Steel. This is my first 5 burner and it looks very modern and professional looking, has 3 removable grates which are heavy and well made, very durable, makes cleaning easy. I really like that the knobs have a blue illuminating light when you turn the burner on and gives an elegant look to the cooktop. The middle burner is large and puts out a hot high flame which is very nice to have for larger pots and pans and heats up well, water is boiling in no time. Also has Wi-Fi smart connect that allows you to monitor the status of the cooktop, this is done through the SmartThings app through your phone. Lastly, it come with a very nice, heavy, cast iron griddle that is perfect for pancakes, eggs, bacon. I would recommend this cooktop to anyone looking for a 5 burner.
EliteScientist
4 (9,999)

2026-04-15

Eastvale, CA

4 (9,999)
I wanted to give this a 5 star. But the most frustrating part is that I had to remove the WiFi module in order to install it. My cooktop area is right up against the backsplash. Even if I cut into the backsplash there still isn't enough room. I was looking forward to the WiFi feature. I'm concerned that this also disabled the bluetooth module as I want to buy the vent hood to go with it. Why put the WiFi module in the back? it would have made perfect sense to put it in the control knob area. worst case on the side. The back is probably the worst position for this. It would be nice if a retrofit module was made available to put into the control knob area, I'd buy it. The heating is awesome. Major upgrade from my last one. Everything in my house is smart and is integrated into Home Assistant and Google Home. It would have been nice to setup notifications if I left the stove on.

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Luv2cook
4 (9,999)

2023-06-03

Los Angeles, California

4 (9,999)
Had this cooktop for about 3 years now. Love the cooktop. Poor knob design. Underneath the knobs is a clear plastic protector over time will crack and break due to heat. The knob stems are plastic which overtime will break and make the cooktop useless. Thankfully I bought the warranty and Samsung replaced them for free but I noticed the stems of the new knobs starting to crack.

Features

5 (9,999)

Performance

5 (9,999)

Design

1 (9,999)

Value

3 (9,999)
Jhicks713
5 (9,999)

2020-12-14

Humble

5 (9,999)
[This review was collected as part of a promotion.] I love this cook top. It is definitely an upgrade over the previous one installed. I love the ease of cleaning it, there's no top to flip up and crazy crevices that hold food and grease like my old one. The next feature I love the most is having different sized burners. I find this is very useful and I use them according to pot/skillet size I'm using and what type of dish. Besides the outstanding performance, it is beautiful and accents my home very well. The only change I would make is in starting flame sizes. This is the first stove I have seen that starts in the high position when starting ignition. It took some time getting use to and does not take away from the performance at all. The blue led around the knobs is a nice accent against the stainless steel. Currently I have not been able to use the wifi function, for some reason my internet service provider system flags it as a malicious program.
Easonlin1
5 (9,999)

2020-11-24

Los Gatos

5 (9,999)
[This review was collected as part of a promotion.] The gas cooktop has five burners, I love using the middle one especially cooking fried rice. This is a dual power burner with two heat options. I can cook the meat and veggie with the low heat until they're well-done, then turn the fire to high after adding the rice. The fire is high enough to make the rice dry, the rice plate is as good as from the restaurant. The shelter-in-place order is still out there. Our family can not go to the Korean restaurant since then. But now we can have Korea BBQ with the Gas Cooktop by using the griddle. It's full of fun to have a meal at home. The fingerprint-resistant black stainless steel is easy to wipe clean after the cooking, no hassle at all. The most surprising features to me are the 'Wi-Fi connectivity' and 'Bluetooth Connected', I can monitor the burner whether it is on or off remotely through the SmartThings app on my Samsung smartphone. Let me feel like a tech-savvy chef.
ljackray
5 (9,999)

2020-10-20

Atlanta, Ga

5 (9,999)
Installed this 2 weeks ago and love it. Easy to install. Greats are extremely heavy duty and really enhance the look. Dials have a slight glow in the dark and a bright glow when turned on. There will be no more leaving a low burner on with the light indicator around the knob. WiFi also let's you know if a burner is own. This is an attractive, well built product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Javi
5 (9,999)

2022-01-04

Kemah, TX

5 (9,999)
[This review was collected as part of a promotion.] The 22k BTU and dual burner alone was the main reason for purchasing the 30" cooktop but once installed and connected it to my vent hood and Smart Things network, the cooktop functionality merged with the other appliances and we're now able to see it's status but best of all, it automatically activates the vent hood once a burner is activated.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Bucky
5 (9,999)

2020-12-09

Excelsior Springs, MO

5 (9,999)
i have to have matching appliances and was deciding between bosch, whirlpool and samsung. absolutely love our samsung kitchen! this cooktop is great. excellent heat control. love that the knobs light up when they are on - makes it easy to tell what burners are on from a distance. the griddle and wok grate are awesome. great product!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Brenda
3 (9,999)

2020-03-26

Fresno, Ca

3 (9,999)
[This review was collected as part of a promotion.] We like the 5 burners and the look of the stove but it’s VERY DIFFICULT to clean. We’re used to wiping our old stove after every use but the grates are too heavy for me to lift and the grease just doesn’t come clean. The center burner had a gold covering which started peeling within the first month which makes it look terrible now.

Features

3 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

3 (9,999)
Response from Samsung:
2020-06-24

Samsung Care

I understand how frustrating it can be when results and expectations do not meet. I am including a helpful link to a guide on how to clean the cooktop (https://bit.ly/2Ys0GUe). Thank you for being a part of Samsung! ^Lena

Q__T
5 (9,999)

2020-08-03

Houston

5 (9,999)
[This review was collected as part of a promotion.] Beautiful gas cooktop. Comes with griddle and wok attachment. Fingerprint black stainless steel is truly a marvel. Makes clean a snap. Center burner is 22k which is amazing for a home cooktop. Brings water to a boil FAST. The WiFi and Bluetooth are nice touches but I won’t have a use for it. Basically tells you if unit is on

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
compgen25
5 (9,999)

2020-11-03

Mooresville

5 (9,999)
[This review was collected as part of a promotion.] This cooktop compared to my old one is night and day difference. The grates are big and sturdy, the burners light the first time and cooing on it is a joy again. The burners provide even heat which I have never been able to get until this cooktop. While the wireless feature is nice there's room for improvement. Smartthings always shows it as on even when off. Other than that this cooktop can't be beat. I love having the big 36 inch size and having the center burner provided wok grate is awesome for when I cook stir fry. I don't know how I did that without this before. The griddle was a nice addition as well especially for the breakfast I cook every weekend. While I don't have a Samsung hood, as they don't provide an island hood at this time, having the ability to connect via Bluetooth to turn it on and off I can see being super helpful. Overall this is the best cooktop I've had in a really long time and highly recommend it to anyone looking to replace their current gas cooktop.
MLTH
1 (9,999)

2024-11-06

1 (9,999)
I have had this cooktop for 4 years, and regardless of the cost I am going to replace it. The heat is uneven. It is terrible to clean. The grates are heavy, the stainless steel is miserable to clean. The gas burners fall off. The control knobs are miserable to clean too. I am so disappointed with it.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Sherm1
5 (9,999)

2019-01-16

Utah

5 (9,999)
Have been enjoying the cook top for 3 months now. We replaced an aging gas cook top and have been delighted with the features and the performance. The simmer is truly simmer and the high heat really is high. The accessories work like they are supposed to work. It is a delight to use.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2019-01-18

Samsung Cares

Awesome News Sherm1! Everyone wants their appliance to be quality and innovative, and glad you have found that in your new Samsung cooktop. Happy Cooking! Welcome to the Samsung Experience! ^Cat

engrjake
5 (9,999)

2018-10-27

Idaho

5 (9,999)
LOVE IT!! Replaced a 20 year old Thermador with the extra low flame on/off feature. Should have replaced it years ago, this 36" with 22K burner is a home cooks dream! Love the cast iron griddle accessory and low burner for simmering that doesn't click on/off. Well done Samsung.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
April
3 (9,999)

2022-03-26

Canton, OH

3 (9,999)
beautiful black stainless steel very powerful so when using 4 burners the over the cooktop microwave blows the burner and distributes fire or blows it out completely. the cooktop grates are stained with oil and grease. just can't get the clean. center burner stopped working.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2022-03-31

Samsung Care

Hello April, Thank you for bringing this to our attention. We appreciate you letting us know that the cooktop grates are stained with oil and grease due to the fire distributed by the burner, and you can't get it clean, and one of the burners stopped working. We apologize for the inconvenience this has caused you. We're here to help. Attached is a link to the guide containing information on cleaning your Samsung gas cooktop. https://www.samsung.com/us/support/answer/ANS00049945/ I've also included the link for a troubleshooting guide that you can try, which may help fix the issue with one of the burners that stopped working. https://www.samsung.com/us/support/troubleshooting/TSG01001949/ For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144353289 -Angelica

Waterhamhawk
4 (9,999)

2020-03-27

Phoenix, AZ

4 (9,999)
[This review was collected as part of a promotion.] Had been looking for some time and really We really liked this model. Love the blue lights in the knobs. It has performed very well. Have not used the wok or blue tooth feature so far, so no comments on that yet. Not thrilled with the marks that frying pans leave on the grates.

Features

4 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Profesional Cleaner
1 (9,999)

2024-05-02

Steamboat Springs Colorado

1 (9,999)
DO NOT BUY THIS PRODUCT IF YOU REALLY WANT TO USE IT FOR WHAT IS INTENDED FOR. I am a professional cleaner and own a cleaning business and this stove has caused me a big loss on my company. One of my clients has this specific stove top and we had to replace it twice do to the paint not standing any cleaners no matter what kind. On the second occasion I did a research (thank God) and noticed how many customers have the same complaint so I made sure to bring this up to my customers and we decided to completely change the make and model to a real stove maker that makes products that can stand and are made for real cooking. And you can use cleaning product that can get rid of the grease from cooking right! And not only water if you want to keep the paint/color on it. In my profecional experience never seen this in any other stove makers only samsungs. Thanks to this now Im paying a bigger insurance premium. Thanks Samsung for that. Samsung Its only good for phones but they have no business making appliances

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-05-03

Samsung Care

Greetings, We know the importance of maintaining the cleanliness of your cooktop. Let us help. Here is a link for instructions on how to clean the gas cooktop, kindly click the embedded words. How to clean your Samsung gas cooktop. https://www.samsung.com/us/support/answer/ANS00049945/ If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147105534) to help our team pull up your information when you message us. Thank you. -Ricardo

SimplySandy
5 (9,999)

2020-08-03

Terre Haute, IN

5 (9,999)
[This review was collected as part of a promotion.] I purchased this cooktop for our newly built home, which we moved into over a month ago. I love the stainless steel cooktop and find it very easy to keep clean. The burners cook perfectly, with very heavy duty cast iron grates. The blue-lit knobs let you know a burner is on.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
RJohn
2 (9,999)

2021-09-27

King Of Prussia, PA

2 (9,999)
its a bad design. plastic knobs which broke after 1 year. i'm not able to find the genuine parts anywhere for samsung. no support and parts available. also it very hard to clean and paint started peeled off after 1 year. i wont buy any samsung brand home appliances anymore

Features

4 (9,999)

Performance

3 (9,999)

Design

2 (9,999)

Value

2 (9,999)
Response from Samsung:
2021-09-28

Samsung Care

I hear what you are saying and I want to help point you in the right direction to get a replacement part for your cooktop. Sorry, you haven't gotten any support, but if you are looking for a replacement knob. You can find one by visiting the link below or by calling this number: 800.627.4368. Thank you for your review. ^Pat http://www.samsungparts.com/customerservice.aspx?cs_menu=qu

New2hong kong
5 (9,999)

2020-04-14

Maryland

5 (9,999)
[This review was collected as part of a promotion.] We bought our cooktop few months ago. It has worked to perfection. Really provides necessary centralized that wok needs. Additionally, extra heat is perfect for high temperatures needed to sear steak to perfection. Could not be happier with this great Samsung product!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
aortega88
5 (9,999)

2020-05-05

Round Rock

5 (9,999)
[This review was collected as part of a promotion.] This cooktop is by far the nicest cooktop I have ever had. It looks perfect with my granite and cabinets and the style is modern/sleek. The knobs are super-easy to use and help you quickly light the appliance. I like that they change color when the appliance is on so I know that gas is coming out of the line. The middle burner puts out a very hot and high flame. The other day I needed to boil a small pot (about 2 cups) of water and it came to a boil in about 3-4 minutes. I personally don't like to cook on the middle burner but use it to starts boiling pots of water and move them to a side burner. I can't wait to purchase a wok and be able to cook stir-fry with the accompanying attachment for the middle burner. The grates are easy to remove which makes cleaning simpler. The surface is easy to wipe down and clean. I also like that the cooktop connects to my SmartThings app. It was very easy to connect. And I can look on there to see if a burner is on or off. Because ours is gas, you can't turn it off or on with the app.
The sandman
5 (9,999)

2020-11-12

Kentucky

5 (9,999)
[This review was collected as part of a promotion.] Bought about a month ago- there was a significant delay in shipping but it was worth the wait. I love cooking over gas and it doesn’t disappoint. My favorite feature is the wok holder- we use a wok at least once a week and it keeps it steady. I would recommend

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Aliyallah
5 (9,999)

2020-09-17

Conyers, GA

5 (9,999)
I love the Samsung cooktop. I like the lit knobs on the cooktop. We have a little daughter who is beginning to learn cooking. I like that I’m able to see if the range is on without actually going to the kitchen. It also gives a nice blue glow. Great buy.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Spicy
5 (9,999)

2021-11-10

Tampa Florida

5 (9,999)
[This review was collected as part of a promotion.] With our remodel we went from a 30” to a 36” which makes all the difference arranging larger pots on the range. The range comes with a wok ring. I never thought about cooking with a wok, but with the high heat center burner, I bought a wok and love it.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2022-02-03

samsungcare

Happy to hear the features and the quality of the cooktop met your standards. ^Pat

JoKo
5 (9,999)

2021-11-10

Fort Mill, SC

5 (9,999)
[This review was collected as part of a promotion.] Replaced a 13 year old Jenn Air unit. Like how you can use the smart things app to monitor if the oven is on, or turn on the range hood above. The cooktop will also communicate with the Samsung microwave to turn on the hood when boiling water, etc.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2022-02-10

samsungcare

Thank you so much, for letting us know what you think of the cooktop. Samsung values the opinions of all our customers. ^Pat

Rik26
1 (9,999)

2021-10-07

1 (9,999)
It looks good but quality is very poor. Do not go on look. I just bought it 2 years ago and all knobs are broke and to replace the knob will cost you almost brand new cooktop. Plus they say smart connectivity but it didn't connect though bluetooth.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2021-10-08

Operations

Hi Rik26, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks! 

Om Sub
5 (9,999)

2021-11-01

Huntington Beach, CA

5 (9,999)
[This review was collected as part of a promotion.] Have it since April 2019, no problem at all. i like the grate so just slide the pot around without lifting. we like the power of the center burner when cooking stir fried or heat up the cast iron fast to sear my steak. black SS look great

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2021-12-21

samsungcare

Glad to hear you haven't experienced any problems with the unit. We hope you continue to enjoy your range. ^Pat

Laney
1 (9,999)

2024-08-15

Dallas, TX

1 (9,999)
The cooktop itself is amazing. It is the knobs that are lacking. During the first year, a knob broke which was replaced. Today, another one is broken. The price to purchase the knobs is almost $200, which is beyond ridiculous!

Features

4 (9,999)

Performance

4 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-08-16

SEA CARE

We care about your convenience every step of the way. Let's help you out with the knobs in any way we can, Laney. Should you wish to purchase the compatible knobs for this cooktop, you may reach out to our Samsung Parts Team at (800) 627-4368. Available from Mon - Fri between 9:00 a.m.-6:30 p.m. EST. They can check the available parts or accessories you wish to order. If you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147446879, to help our team pull up your information. Have a great day! ^Chrystel

DLS77
5 (9,999)

2020-08-12

Union City, CA

5 (9,999)
[This review was collected as part of a promotion.] We bought this gas cooktop to replace our old one during a kitchen remodel. One of the key selling points for us was the power burner in the middle. It is definitely strong and get water boiling fast and cooks food fast as well.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
xtraold
5 (9,999)

2025-11-25

5 (9,999)
I bought this burner this past summer. Really like it especially the center element which boils water quickly. Also, I like how its easy to clean and connected to wifi so I can tell if I forget to turn it off. Looks good too.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Anonymous
5 (9,999)

2022-07-01

Dayton, Ohio

5 (9,999)
[This review was collected as part of a promotion.] Love this, it looks great and it cooks very evenly. love the knob blue backlights as it is easy to see if it is on. Connects to my smart things app and can wirelessly connect to our matching hood. Looks great and cooks great!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
hapadakara
5 (9,999)

2021-02-24

California

5 (9,999)
[This review was collected as part of a promotion.] I bought this about a month ago and couldn't be happier. The blue lights on the knobs are great as it shows when it is on from a distance. The low simmer is great too as it can keep things at a low temperature if needed.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
DuppedConsumer
1 (9,999)

2025-03-19

Tulsa, OK

1 (9,999)
DO NOT BUY. Common household detergents take the paint off the control panel. Ive only had mine 1 year and it looks very bad. Because of how a cooktop is used it should not use materials susceptible to paint peel off.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-03-21

SEA Care

Hello there, We understand the frustration if the paint on the control panel is peeling off. Allow us to help. We recommend avoiding using the following items, as they can damage your cooktop: steel wool pads, abrasive cleaners, caustic lye (sodium hydroxide), chlorine, or any cleaners containing these chemicals. Please visit this link for detailed instructions on how to clean your gas cooktop. Be sure to click on all available options; if an embedded word appears, click on it. How to clean your Samsung gas cooktop https://www.samsung.com/us/support/answer/ANS00049945/ Please see this link to your user manual for tips and tricks on keeping your cooktop control panel in pristine condition. Turn to page 17, "Stainless steel surfaces (on some models)." Manual https://downloadcenter.samsung.com/content/UM/202502/20250213162607655/O_01._DG68-01089A-08_IB_FULL_NA30N6555TG_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148637610) to help our team pull up your information. Have a great day. ^Camille

Nicole
5 (9,999)

2023-10-26

New Mexico

5 (9,999)
Let me start by saying I was terrified buying this cooktop as a lot of the reviews are mixed. Some people say the burners get really hot and smoke and the finish is “weird” and bubbles when attempted to clean it.. I think these people did not read the guidelines and instructions on how to clean it by Samsung.. I previously had a Electrolux cooktop in stainless that was so badly scratched and was seriously at the end of its life. I went ahead and bought it and have used it every night for the past month now. It’s gorgeous! The LED lights are a nice touch and the wok insert is fabulous! I am happy to report I haven’t had any trouble cleaning it! A little soap and water everything comes off with ease. The burner handles do get warm but I haven’t seen “smoking” or so hot I can’t touch it. I didn’t realize what I was missing my food cooks so much more consistent and everything heats up super fast!! I love this cook top! And it looks so good in my kitchen ☺️ very happy with my purchase. If your on the fence or been lead astray by other reviews I would advise to go for it!!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Charlie
4 (9,999)

2020-09-09

Arcadia CA

4 (9,999)
we love our 36 inch stove top but are distressed over apparently low quality stainless steel. we finished cooking and were wiping the top down and now we have stains which will not come out. brand new product!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Anshul
5 (9,999)

2024-12-14

New Jersey

5 (9,999)
[This review was collected as part of a promotion.] If you're looking for a high-performance gas cooktop that combines power and style, this 30" Smart Gas Cooktop from Samsung is definitely worth considering. The sleek black stainless steel finish not only looks stunning, but it's also designed to be easy to clean and maintain. One of the standout features of this cooktop is the 22K BTU Dual Power Burner. This burner packs a serious punch, allowing you to achieve incredibly high heat for tasks like searing steaks or boiling large pots of water in record time. Yet, it also has the versatility to simmer delicate sauces or melt chocolate without scorching. Installation was straightforward, and the cooktop fits seamlessly into my countertop. The black stainless steel finish not only looks sleek and modern, but it also does an excellent job of resisting fingerprints and smudges. Overall, if you're a serious home chef or simply someone who appreciates high-quality cooking appliances, this 30" Smart Gas Cooktop is an excellent investment. It delivers outstanding performance, versatility, and style, making it a standout choice in its category."

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Lisakay011
5 (9,999)

2020-05-12

Melrose Park, IL.

5 (9,999)
[This review was collected as part of a promotion.] i love this new samsung cooktop, this is my first 5 burner cooktop and looks very modern, has 3 removable grates, which are heavy, very durable, makes cleaning easy. nice large middle burner.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Mota
2 (9,999)

2024-11-21

Columbus, oh

2 (9,999)
Its not been 2 months and I take care of the product very well but I see the paint is going crazy.. Also these are expensive ones but there is no point if the issue happens to see so early.

Features

4 (9,999)

Performance

3 (9,999)

Design

1 (9,999)

Value

2 (9,999)
Response from Samsung:
2024-11-22

Samsung Care

Hi Mota, We understand how you feel regarding this cooktop. We are here to help you. We recommend checking the resources below for steps to take care of your cooktop. Here are the best practices to preserve the best condition for your cooktop. How to clean your Samsung gas cooktop: https://www.samsung.com/us/support/answer/ANS00049945/ Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1147710729), and it will help our team pull up your information. ^Rodel

MelindaQ
5 (9,999)

2020-08-15

Ocean Springs, MS

5 (9,999)
[This review was collected as part of a promotion.] I bought the cooktop for our new house. The cooktop looks great in our kitchen. The quality of the product and the functionality is exceptional. I would definitely recommend this cooktop.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Noxk
5 (9,999)

2025-03-03

Novi, MI

5 (9,999)
[This review was collected as part of a promotion.] Using this for over an year. No issues and works like a gem. The burners are rightly placed for any type of pots used all at once. Smart features work great with the smart things app.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
George
2 (9,999)

2019-10-22

2 (9,999)
[This review was collected as part of a promotion.] overall it is a nice cooktop with high output; however i think there is a design flaw. when cooking for for 30+ mins, the metal knob get really hot; you can't touch without glove

Features

4 (9,999)

Performance

5 (9,999)

Design

1 (9,999)

Value

3 (9,999)
Response from Samsung:
2019-10-22

Samsung Cares

I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process. Thank you for being a Samsung customer! ^Cat

Daynem
5 (9,999)

2020-08-27

Longview, tx

5 (9,999)
[This review was collected as part of a promotion.] I bought the cooktop several months ago and so far my wife and I love it. The only thing to take note of is...i wish you could remove the top SS cover to help the cleanup of spills

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Love Samsung Gas Cooktop
5 (9,999)

2021-02-24

Dover, Delaware

5 (9,999)
[This review was collected as part of a promotion.] I bought this Gas Cooktop over a year ago, and I still love looking at its design, and the functionaly is just outstanding. If you need a Gas Cooktop this is the one to buy!!!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Fast cooker
5 (9,999)

2021-11-02

Marin County California

5 (9,999)
[This review was collected as part of a promotion.] Bought this unit less than a year ago. Multiple BTU burners accommodate many types of cooking methods. Easy to clean with removable parts. Attractive styling. Well made.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2021-12-31

samsungcare

Thank you for sharing these images with us. ^Pat

Meta.pete
2 (9,999)

2021-12-16

2 (9,999)
Looks great and worked great. Right after warranty got over, one of the knobs stopped working and the valve was bent. Longevity on this appliance is very questionable.

Features

4 (9,999)

Performance

3 (9,999)

Design

4 (9,999)

Value

2 (9,999)
Response from Samsung:
2021-12-17

Operations

Hi Samgfdo, thank you for reaching out. We're here to help. Could you please tell us more about the situation? Get in touch at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) 

Bobs Remodel
5 (9,999)

2023-09-19

Kiowa Colorado

5 (9,999)
[This review was collected as part of a promotion.] I bought this over a year ago. Works fantastic. I had to convert it to Propane and it all was self explanatory. Easy to clean and is wifi connected. Works Great.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Norma
5 (9,999)

2019-12-11

Houston Tx

5 (9,999)
[This review was collected as part of a promotion.] luv!! however cast iron grate have plastic padding under them to cushion against the screws they sit on. these have started to fall off can these be replaced?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2019-12-11

Samsung Cares

I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process. J&J International is Samsung's official parts distributor for customers purchasing Samsung parts or accessories. To place an order you can go online at www.samsungparts.com, or by phone at 800-627-4368. J&J's hours of operation are 9:00 am - 8:30 pm EST, Monday – Friday. Thank you for being a Samsung customer. ^Cat

Charlie
5 (9,999)

2024-02-12

Wallace, NC

5 (9,999)
[This review was collected as part of a promotion.] Exactly what we wanted and the performance we were looking for. We reviewed a dozen options before we selected this particular model and it had paid off?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Kristy
5 (9,999)

2022-01-03

Green Bay, WI

5 (9,999)
[This review was collected as part of a promotion.] We bought this when building our house in fall of 2020 and have had no problems at all with it. I love how the lights turn blue so you know when it is on.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
My love samsung stove
5 (9,999)

2023-02-17

Wisconsin

5 (9,999)
[This review was collected as part of a promotion.] It's time to cozy up with the new Samsung Stainless Steel Electric Stove Top. Get ready for a heating experience you've never experienced before.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Sheeba
1 (9,999)

2025-11-09

Atlanta,GA

1 (9,999)
Stove was good but the knob is getting broken. Out of 5 already 3 is gone not sure where to buy it. And it is very expensive for the knobs
Response from Samsung:
2025-11-11

SEA Care

Hi Sheeba, We’re happy to know that the stove works for you. Let us provide the details you need. To check the availability and compatibility of your cooktop knobs, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. Should you have other query, feel free to connect with us through the following platform. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with this reference number (1151290082) when you message us so our team can retrieve your information. Have a great day! -Kimberly

Rick
5 (9,999)

2021-07-13

California

5 (9,999)
[This review was collected as part of a promotion.] Finally installed after kitchen remodeled. Easy to install and easy to use. Worked perfect out of the box. Consistant and looks nice.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Mits
2 (9,999)

2024-11-13

Raleigh NC

2 (9,999)
Bought this gas and knobs are all broken I cook a lot and thought this is great product but I am very unhappy with design and quality

Features

1 (9,999)

Performance

2 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-11-13

Samsung Care

Hi Mits, We understand your disappointment with the broken knobs on your cooktop. Let us help. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147669190) to help our team pull up your information when you message us. Thank you. -Ricardo

Pumpkin
4 (9,999)

2021-11-28

Brooklyn NY USA

4 (9,999)
your product is very good and i truly like the 22kbtu ,but the wait is much .much too long, and this is terribly disappoinying

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Gwh0322
5 (9,999)

2021-02-24

Temecula, CA

5 (9,999)
[This review was collected as part of a promotion.] Very well built had a 3 year old Dacor and had nothing but trouble. Stepped up and bought the Ssumg and couldn't be happier

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
JPVIC
5 (9,999)

2019-08-07

Ohio

5 (9,999)
[This review was collected as part of a promotion.] nice dual burner did my research, and like my purchase. hard to review in under 200 charactrs, but i give it 5 stars

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2019-08-08

Samsung Cares

Awesome News! Everyone wants their appliance to be top quality and innovative, and glad you have found that in your new Samsung cooktop. Happy Cooking! Welcome to the Samsung Experience! ^Cat

Chef E
4 (9,999)

2021-06-28

Dix Hills, NY

4 (9,999)
[This review was collected as part of a promotion.] Installed a month ago, and loving cooking with gas. Only wish Smart features allowed you to turn off burners remotely.

Features

4 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
M3HAR
5 (9,999)

2024-01-18

Macomb, Michigan

5 (9,999)
[This review was collected as part of a promotion.] I like this Cooktop. Looks Premium and Smart. It does connect with smart things and show us which burner is activate.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Valyoushopper
5 (9,999)

2021-11-10

Atlanta

5 (9,999)
[This review was collected as part of a promotion.] Most gas cooktops with bluetooth capability were more expensive. Plus, the griddle and wok stand added to the value!!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2022-02-22

samsungcare

Thank you for sharing your experience with us. Please keep us updated on your review. ^Pat

StephinNC
5 (9,999)

2022-01-03

Middlesex, NC

5 (9,999)
[This review was collected as part of a promotion.] I love my cooktop!!! You really have to be a gas cooktop person all the way. The clean up is hard but worth it to me.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Bask
4 (9,999)

2025-11-15

Austin Texas

4 (9,999)
Stove works Great, most of my knobs stopped working, replacement is very expensive. Can this be covered in warranty.

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
MotherEagle
5 (9,999)

2021-11-10

Portland Oregon

5 (9,999)
[This review was collected as part of a promotion.] Bought this when I remodeled my kitchen and converted to gas. It is everything and more than I hoped it would be.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2022-02-21

samsungcare

Thank you for adding Samsung to your home. We are extremely grateful for customer like you. ^Pat

Jlewellen
1 (9,999)

2025-01-01

1 (9,999)
The cooktop itself is awesome. The knobs break and the price to replace is almost $200 each, that is crazy.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-03-26

SEA Care

Jlewellen, we know how frustrating it is if your knobs break. We are here to help you anytime. To check the availability and better price option of your cooktop knob, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148666402) to help our team pull up your information. Have a great day. ^Camille

Momma B
5 (9,999)

2022-01-04

Los Angeles

5 (9,999)
[This review was collected as part of a promotion.] We are thrilled with our new cooktop! Fits our kitchen beautifully! Features like griddle make cooking fun!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Ben liu
5 (9,999)

2020-10-03

California, daly city

5 (9,999)
[This review was collected as part of a promotion.] I bought this gas cook top two months ago ago and I love it. This is the best cook top I ever have.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Ravenholo
5 (9,999)

2022-10-27

Newton, NH

5 (9,999)
[This review was collected as part of a promotion.] Bought this for our new Kitchen addition and I love it! Very happy with the size and the features.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Wuak77
5 (9,999)

2020-08-03

Houston TX

5 (9,999)
[This review was collected as part of a promotion.] Have had it for 3 months now. Works aamzing and looks even more stunning. High quality and sleek.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Silvia
5 (9,999)

2023-06-25

5 (9,999)
[This review was collected as part of a promotion.] Replacing my old gas cooktop with this new gas cooktop made my day. The quality is outstanding.
Samsung Products Fan
5 (9,999)

2024-01-29

Littleton, Colorado

5 (9,999)
[This review was collected as part of a promotion.] As part of a kitchen remodel, we chose this Samsung cooktop model. We have absolutely pleased!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Big J
1 (9,999)

2026-01-01

1 (9,999)
Knobs break very easily and very very expensive! Look at different name brands! Not Samsung
Response from Samsung:
2026-01-05

SEA Care

Hello there, We understand how disappointing it can be to have knobs for your cooktop that fall short of your expectations. Let us help you out. Should you decide to purchase compatible replacement knobs for your cooktop, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151755787 so our team can pull up your information when you message us. Have a great day. -John

B077
5 (9,999)

2022-12-05

New York

5 (9,999)
i just love cooktop, smart enough and very power full with natural gas. Highly recommended.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Byju
4 (9,999)

2025-12-12

4 (9,999)
It’s a good cooktop except few issues, the grates easily get stained from spilled food

Features

4 (9,999)

Performance

4 (9,999)

Design

3 (9,999)

Value

4 (9,999)
22cowboys4life
5 (9,999)

2022-07-11

Fort Washington MD

5 (9,999)
[This review was collected as part of a promotion.] Love my new stove it works very nice if you need an update this is the stove you need

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
tvn30000
4 (9,999)

2020-08-04

Virginia

4 (9,999)
[This review was collected as part of a promotion.] Good Cooktop. The only issue is the stainless under the griddle is easy to scratch.

Features

5 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

3 (9,999)
JA2022
4 (9,999)

2022-10-26

Kansas City

4 (9,999)
[This review was collected as part of a promotion.] Just installed the cooktop and it's substantial and gorgeous. Can't wait to use it!

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

3 (9,999)

User manual & downloads

User Manual

ver 6.0 | 7.72 MB

Feb 13. 2025

ENGLISH

User Manual

ver 6.0 | 7.76 MB

Feb 13. 2025

FRENCH

Quick Guide (Installation manual)

ver 0.1 | 4.51 MB

Mar 15. 2019

ENGLISH, FRENCH, SPANISH

Installation Guide (Installation manual)

ver 0.2 | 27.04 MB

Mar 14. 2019

ENGLISH, FRENCH, SPANISH

Product support

Find answers to the questions you have about the product

Product support

Get the most from Samsung device and services.

* Key feature may different from Key Spec