36" 5-Element Smart Induction Cooktop with Flex Zone & Virtual Flame Technology™

Black Stainless Steel
NZ36K7880UG/AA

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36" 5-Element Smart Induction Cooktop with Flex Zone & Virtual Flame Technology™
Black Stainless Steel

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Highlights

Virtual Flame Technology™

Virtual Flame Technology™

Movable Magnetic Knob

Movable Magnetic Knob

Induction

Induction

Features

Easy and intuitive control

With Virtual Flame Technology ™ you can enjoy the intuitive visual control of flames. LED lighting in front of the burners glows like a real gas flame to clearly show if they're on or off, giving added peace of mind.

Precise Power Control & Easier Cleaning

Choose between a removable magnetic analog knob and digital touch controls. And because it can be completely detached it also makes it easier to clean the entire surface of the cooktop.

Merge Elements

Use your oversized pots and pans to cook without worrying about evenly distributed heat.The FlexCook Zone is a large, open area that offers greater flexibility for cooking multiple dishes, by bridging two left elements to create one large element. It can accommodate different sizes of cookware to cook everything evenly and efficiently without “dead zones”.

Remote & convenient cooktop monitoring

Wi-Fi Connectivity maximizes safety and offers peace of mind by letting you remotely monitor the cooktop at any time using using the SmartThings app*, while setting the cooking timer and receiving alerts when it finishes.

* Available on iOS and Android devices. Each device must be connected to Wi-Fi or other wireless network.

One-touch control of both cooktop & hood

Auto Connectivity* aligns the hood and cooktop’s status. So you can control the hood using the one-touch control of the cooktop, instantly turning them both ‘On’ or ‘Off’, for the ultimate in cooking convenience.

* Only available when used in combination with a Samsung hood.

Intensive power, extra flexibility

A high power 4800 W 7/11” Dual Burner combines intense heat and precise control for maximum cooking efficiency and flexibility. A Power Boost function can reduce cooking times even more with an extra boost of heat. Or change from a powerful high heat to a true simmer quickly for intense and even cooking.

Simmer & melt food without burning

The Simmer/Melt function ensures that the cooking temperature stays low. With more precise control it provides the optimum conditions for gently simmering or melting food, like chocolate or butter, without burning.

Safety Lock

The safety lock functions allows for the control panel to be completely locked with just the touch of a button.

Automatically safer to prevent accidents

A Safety Shutoff provides complete peace of mind. It automatically turns off any cooking zones if things have been left cooking on them for a long time or there’s no change in the operation after a certain period.

Safe and efficient residual heat use

A 2 Stage Residual Heat Indicator lets you safely and efficiently use any residual heat for cooking. It clearly shows an 'h' if a cooking zone is hot or an 'H' if it is very hot, but turns off when safe to touch.

Branded In-home Repair Service

More choice and flexibility service repair options.

Samsung Certified Technicians will set up a service time around your available schedule. Our skilled, experienced, and trained technicians will examine and repair your appliance in the comfort and safety of your home. Samsung’s Branded Technicians will arrive at your home with the appropriate PPE equipment, respectfully disinfecting your appliance before and after repairs and ultimately providing you with excellent customer service.

Learn more

To schedule a Branded In-home Repair, contact us via Chat, text WECARE (932 273), or call 1-800-SAMSUNG, to schedule an appointment.

* Samsung Branded In-home service is currently available in Montreal, Toronto, Cambridge, London, Windsor, and Vancouver with plans to expand into Edmonton, Calgary, Ottawa, and Winnipeg later in 2022.

* Samsung Branded In-home service is currently available in Montreal, Toronto, Cambridge, London, Windsor, and Vancouver with plans to expand into Edmonton, Calgary, Ottawa, and Winnipeg later in 2022.

Specifications

  • Model Type Install

    36 inch Built-in Induction Cooktop

  • Control Method

    Touch + Magnetic Knob

  • Number of Burner

    5 EA

  • Net Size (W x H x D) (mm)

    914 x 101 x 540 mm

  • Installation Type

    36 inch Built-in Induction Cooktop

  • Cooktop Frame

    Black Stainless Frame

  • Control Type

    Touch + Magnetic Knob

  • Display Type

    LED (Ice Blue)

  • Total Power (kW)

    10.8 kW

  • Flex Zone Graphic Size

    204 x 384.2 mm

  • Element - Left Front

    Flex Zone 1800 W / 2600 W (B)

  • Element - Left Rear

    Flex Zone 1800 W / 2600 W (B)

  • Element - Right Front

    8" 2200 W / 3200 W (B), Virtual Flame™

  • Element - Right Rear

    6" 1400 W / 1800 W (B), Virtual Flame™

  • Element - Center

    7" / 11" 3600 W / 4800 W (B), Virtual Flame™

  • Qty of Power Boost

    5

  • Power Level

    1~15, Boost

  • Power Supply

    240 V / 60 Hz ( 10.8 kW ), 208 V / 60 Hz ( 9.5 kW )

  • Child Safety Lock

    Yes

  • Surface

    Black Glass

  • Simmer/Melt

    Yes

  • Kitchen Timer

    Yes

  • Pause

    Yes

  • Residual Heat Indicator

    Yes

  • Safety Shutoff

    Yes

  • High Temp. Limit

    Yes

  • Small Utensil Detection

    Yes

  • Auto Pan Detection

    Yes

  • Sound on/off

    Yes

  • Virtual Flame On/Off

    Yes

  • Power On/Off

    Yes

  • Number of Burner

    5 EA

  • WiFi Embedded

    Yes

  • Auto Connectivity (with Hood)

    Yes

  • Bluetooth

    No

  • WiFi Dongle(Separate sale) Support

    No

  • WiFi Kit

    No

  • SmartThings App Support

    Yes

  • Package Dimension (WxHxD)(mm)

    1020 x 230 x 636 mm

  • Cutout (WxHxD)

    W 860 x D 485.6 mm

  • Net Size (W x H x D) (mm)

    914 x 101 x 540 mm

  • Shipping Weight

    30.9 kg

  • Net Weight (kg)

    27.7 kg (61.1 lbs)

  • Loading Quantity (20/40ft)

    200 / 410

Reviews

36" 5-Element Smart Induction Cooktop with Flex Zone & Virtual Flame Technology™

4.0

Recommended by 75% of customers.

Write a review
5.0 56%
4.0 22%
3.0 5%
2.0 4%
1.0 13%
Features 4.2
Performance 4.1
Design 4.2
Value 3.9
AI review summary
  • This induction cooktop is praised for its fast and even heating, precise temperature control, and safety features like automatic shut-off.
  • The power boost function is also widely appreciated for quickly boiling water.
  • However, some users have experienced issues with the touch controls and compatibility with certain cookware.
  • Overall, this is a high-quality, efficient, and feature-rich cooktop that delivers excellent cooking performance, though a small subset of users have encountered technical problems.
AI-generated from customer ratings & reviews, and may include incentivized reviews.

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130 Reviews

Rob Dunlop
1 (9,999)

2024-01-14

1 (9,999)
The control sensitivity is maddening. Want to set it to 6 - it jumps to 8,9,10 - want to reduce the heat back to 6 - it jumps to 2,3,4,etc. The control sensitivity is ridiculous and so annoying. I can't just set it to a specific heat without it jumping around. Also, the cooktop shuts itself off whenever the slightest bit of water lands on it. If you're boiling potatoes and some steam comes out the lid and drips onto the cooktop, it shuts off. I can't tell you how many times I've walked away to cut vegetables and look back to find my cooktop shut off again. It's constant. I regret this purchase so much.
Helpful?

Features

4 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

2 (9,999)
Response from Samsung:
2024-01-15

Samsung Support Team

Hello, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks!

Mark12376
1 (9,999)

2024-12-17

1 (9,999)
I am extremely disappointed with my Samsung cooktop. After just thirteen months of use, the motherboard broke down, rendering the entire unit useless. Since the warranty only lasts for twelve months, I'm now left with a repair bill of nearly $1400. To make matters worse, Samsung has refused to let me speak with a manager or escalate the issue beyond their call center. Their customer service is completely unhelpful, and I feel like I'm being completely ignored. I will never buy another Samsung product again. This experience has been nothing short of frustrating and infuriating. Save yourself the headache and look elsewhere!
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-12-23

Samsung Support Team

Hello, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again.

Mayifj
1 (9,999)

2021-11-03

1 (9,999)
I bought this two years ago and I wanted to return it so badly the first time I use it. The cooktop is so sensitive, so you have to guarantee you never get the surface wet or the 60 error message will appear and it stop cooking. The error message normally went away after few seconds. But sometimes it stays forever, I have to cut off the power in order to get it restarted. It really test your temperament when you are busy preparing dinner. About 2 months ago, two right burners suddenly stopped working and magically started working again after 1 month. I am waiting for this cooktop to completely die and buy a none samsung cooktop.
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2021-11-04

Operations

Hi Mayifj, thank you for sharing your feedback with us. We're sorry to see our cooktop didn't meet your expectations, but we're grateful because feedback like yours helps us improve our products. We will be sure to share your feedback with our teams so we can continually improve our products and processes. Thanks again. M.L

Rusher
3 (9,999)

2023-09-29

3 (9,999)
Stove works okay but there is a complete lack of technical information on the product in regards to energy draws both when in use and when turned off. Agent have no knowledge in regards to this. Currently we have this product and according to readings it is pulling 2 amps which equated to 480 watts when it is completely off. If this is the Standby consumption of the stove that means it is using roughly 300 Kw per month doing nothing. That is far from being a energy efficient appliance of energy star rated.
Helpful?

Features

5 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-10-03

Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.

Bert C
1 (9,999)

2023-01-04

NC

1 (9,999)
this cooktop is a piece of junk. the "controls" can hardly be controlled. i'm not even trying to use that unbelievably inferior working turn knob anymore. it is not a refrigerator magnet, which is the only thing it's good for. shortly after i purchased this cooktop, i had some samsung "experts" look at it and they replaced a part that did not improve it at all. i also have reason to believ that the outer ring of the large burner is not working at all. putting a large enough pan on it, it only heats up the middle part. the wifi part of it has never even worked at all! it is certainly not worth the money!
Originally posted on Samsung US

Features

3 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-01-09

Samsung Care

We all know a working cooktop is needed, Bert C. Let's go ahead and check the controls. Electric cooktops can be quite fun to cook with, but they're a few things you need to know before you whip up that first batch of your world-famous chili. Please check this link for details. How to use your Samsung electric range or cooktop https://www.samsung.com/us/support/answer/ANS00060805/ Please check this link to the user manual for details. Turn to pages 16 to 20. https://downloadcenter.samsung.com/content/UM/202211/20221125143225443/NZ36K7880U_DG68-00824A-07_EN_MES_CFR_221123.pdf The way your electric or induction cooktop heats up and retains heat works differently than non-ceramic cooktops. If you're not prepared and aware, this wonderfully steady source of heat could result in burned food. Please check this link for details. Samsung electric and induction cooktop temperature issues https://www.samsung.com/us/support/troubleshooting/TSG01001944/ Using the right cookware to meet your needs means you get to be a boss in the kitchen. Never again deal with food taking too long to cook or getting inconsistent results. Please check this link for details. Samsung cooktop cookware breakdown https://www.samsung.com/us/support/answer/ANS00045483/ Induction cooking zones adapt automatically to the size of the bottom of the cookware up to a certain limit. Please check this link to your user manual for details. Turn to page 27. https://downloadcenter.samsung.com/content/UM/202211/20221125143225443/NZ36K7880U_DG68-00824A-07_EN_MES_CFR_221123.pdf Certain Samsung cooktops have a built-in Wi-Fi module that lets you sync the cooktop with the SmartThings app, where you can remotely monitor and control some of its functions. Please check this link for details. Connect and use SmartThings with your Samsung cooktop https://www.samsung.com/us/support/answer/ANS00060835/ Please check this link to your user manual for details. Turn to page 29. https://downloadcenter.samsung.com/content/UM/202211/20221125143225443/NZ36K7880U_DG68-00824A-07_EN_MES_CFR_221123.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145326208) to help our team pull up your information. Thank you for being a valued customer of Samsung. Have a great day. ^Camille

angry
1 (9,999)

2021-01-05

1 (9,999)
out of box knobs, screws and foam tape were missing. samsung refused to replace them because it was past 30 days from delivery. but first they told me 5-10 business days. then once i hung up they rejected the request and didnt tell me, i had to remember they hadnt arrived and wait 40 minutes on hold for them to tell me they wouldnt be shipping. when i asked them how to order the missing parts, they couldnt even give me the part numbers to order, they just told me to call some third party j&j international and ask them. love the service after dropping $7k on samsing appliances for my new kitchen.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2021-01-07

Samsung Care

I can understand this concern from your point of view. I believe the reason we didn't provide that information, cause try not to step on each other toes. The team over at J&J and dedicated professionals that keep up with information regarding the parts. I'm sure you will be in good hands over there. ^Pat

Sadly Disappointed
1 (9,999)

2022-05-13

1 (9,999)
It really is a love hate relationship with this cook top. I love how easy it is to clean, the flex zone is a neat and useful feature. However the lights, while nice are just a gimmick as is the knob, the main element is set far back so it isn't comfortable if you're doing things like a stir-fry, and has a surprising amount of hot spots. I would not buy it again nor recommend it to another person. The timer is EXTREMELY quiet and super easy to miss even when in the same room. I have cats, and they turn the child lock off constantly, and it is in a too easy spot for little fingers to reach.
Helpful?

Features

2 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-05-14

Operations

Hi Sadly Disappointed, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again. 

Mary
5 (9,999)

2022-08-24

Minn

5 (9,999)
[This review was collected as part of a promotion.] as a chef in a busy restaurant, we use nothing but induction. it's clean and efficient plus great for the environment! when needing to replace my home cook top, i looked to samsung, a brand i trust. this unit has it all: an "infinite" cooking surface on the left - 3 other "burners" of varying sizes, the blue "flame" and many other other features you'll appreciate. if you've never used induction cooking - take the plunge! you''' be happy you did. you'll also like the promo on the cookware...but take note this review would have come from me anyway. it's an awesome product!
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
dandangerous
5 (9,999)

2022-08-09

5 (9,999)
[This review was collected as part of a promotion.] "i received compensation for this review but the review is my own" a few of the negative reviews are more complaints about induction cooktops in general and not really issues with *this* cooktop. you can hear clicking and fans running, but they are pretty quiet. this really is a great induction cooktop! pros works better than expected, heats items fast, no lost heat. controls are well thought out and have nice features: linking zones, quick settings, simmer, etc. read the instructions, it really is a well thought out, refined experience. cons magnetic knob is not very responsive, using fingers works much better. each element has 15 steps, it would be nice if there were more, but this is the same with all stoves like this.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
777to11
5 (9,999)

2026-05-20

Los Angeles

5 (9,999)
[This review was collected as part of a promotion.] This is a beautifull coocktop We use it on a dedicated 240 breaker Heats up a big pot of water soooo fast!!! And same for pans to stir fry or fry an egg!!! Reccomended for whoever wants the best quality and a cool sleek modern design and likes to cook.. I love to cook home and I’m Italian so I do real real food and this coocktop is very good!!! You can even leave stuff going while you leave cause there’s features that stops the heat if water drips on the coocktop.. and of course no gas to burn your house down!!! 5 stars I would give 6 if it was possible
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Krista
5 (9,999)

2025-05-15

Hasbrouck heights nj

5 (9,999)
[This review was collected as part of a promotion.] This is the best stove I’ve ever cooked on in my life. I’ve used gas and electric ones before. This one, however offers a whole new cooking experience. It just makes cooking so much more enjoyable. Features like the water will never boil over as it automatically adjusts for you make such a difference. All the meals we’ve cooked on ours come out absolutely perfect. I may not be the best cook or chef in the world, but this stove top makes me look a little better at it. Overall, I love it. I never knew what I was missing in my life until we bought this!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
WalterC
5 (9,999)

2021-11-09

Corinth, TX

5 (9,999)
this is being by far the best cooktop that we ever had. looks really good with the new renovated kitchen. we had a 30” cooktop before and i’m glad that we went to the 36” one, it makes a big difference with the surface that you have for cooking. we have it since almost a month now and we didn’t have any problems at all. the cooking speed is way faster than in any traditional cooktop including gas. we also love the power booster; it is so fast. i read other reviews where people had issues with the controls, this is not our experience. the controls work perfectly fine, no issues at all. actually, we don’t even use the knob. overall, very satisfied with the purchase. at least for now. i will update the review if things change in the future.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2022-01-28

Samsungcare

That's great news! Welcome to the Samsung team! Hope the cooktop continues to wow you. ^Pat

foley0916
2 (9,999)

2019-01-03

Fairland, IN

2 (9,999)
We were super excited to get this induction cook top for our new home we built. It unfortunately started malfunctioning shortly after use. Heaven for bid a drop of water gets on the cook top and it shuts down and you can't turn it back on until the top is completely dry. Our one burner has already stopped working, and we have literally only used it maybe 30 times or so if that. We just moved into our new home at the beginning of October. We did buy the extended warranty, so hopefully when they come out to look at it, it'll solve the problems.

Features

5 (9,999)

Performance

3 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Response from Samsung:
2019-01-30

Samsung Cares

foley0916, thank you for bringing this to our attention! We really appreciate your feedback. You deserve to get the best from your Samsung cooktop, and I want to help you do just that! I have a link to an article with information about your concern. One Burner on the Cooktop Does Not Get Hot: http://bit.ly/2BaWEDD Thank you for being a part of the Samsung family! ^Cat

Danny T
4 (9,999)

2023-05-02

Houston, TX

4 (9,999)
[This review was collected as part of a promotion.] This is my first time switching to induction, and I was coming from gas. I chose this because of the clean layout, and flex zone. The cooktop is very powerful, and can boil 48oz refrigerator cold water in 3 mins flat. You can quickly boil over something if you're not careful (which I have a few times already). I have enjoyed using it so far, but there are a couple of quirks I found.. 1) If water gets on the controls for too long, it will temporarily lock out the system if it can't tell what your tapping on. Other times it may randomly turn on or off another burner. You can't really wipe the controls clean without something going off. 2) The touch controls can be sensitive/insensitive at times. For example, the magnetic knob does not work as well as I hoped. Sometimes using your finger to drag lags, and then suddenly shoots up to max power. I have adopted the "touch and hold" method instead of sliding, and if you hold, it will set it to that level of power depending on the direction you tap. But it is not precise and usually requires a couple tap-n-hold to get to where i want it. 3) There are 15 power levels, but is hard to guage what each really equates to. The virtual flames don't really help much. 4) At low power settings below 4, you do hear a clicking of the induction turning on/off in order to achieve the lower power output. Overall, it takes some getting used to but it is extremely fast and easy clean up. If I had to choose again, i would probably still get this one, although I would probably also consider ones that have traditional knob controls as well.
[D] Alternative Text [D] Alternative Text
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Disappointed
1 (9,999)

2022-05-24

1 (9,999)
Touch controls are inaccurate and incredibly frustrating to use, very sensitive to any water or other food debris and will abruptly change the temperature or just turn a burner or the whole thing off. Its dangerous. I had it just change a burner to full and boost and it burned my pan and dinner nearly causing a fire. Main burner is directly behind the controls meaning you cant use it without accidentally adjusting the controls. Nothing prevents this. Worse is that any attempt to clean water or food debris away from the buttons will again change the settings. These unintentional adjustments turn off burners which then take up to a minute to restart. The use of this appliance is very unpleasant. I would strongly discourage anyone from buying this product.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Commander
2 (9,999)

2021-11-30

2 (9,999)
this stove is great when it works but the touch panel controls do not work when wet or when your fingers are wet. any amount of moisture makes it extremely frustrating to adjust temperature on the touch dials. also the burners are extremely sensitive to the pan size and location. the two small burners on the right are almost useless with any pans 5-7 inch which. sometimes they work for a few minutes and then the burner just shuts off. the good part is if your pot boils over it seems to sense it and react and either drop power or completely shut off the burner. the bad news is it stops your cooking also. i dont recommend this induction top. there are gar better on the market even if you have to pay more. the light's are cute but they dont cook your food.

Features

3 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

2 (9,999)
Response from Samsung:
2021-12-02

samsungcare

Thank you for bringing this to our attention. We appreciate your feedback on the cooktop. If you have any questions or need assistance. You can reach out to us by using the links below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1143939616

Todd_87
5 (9,999)

2018-10-06

Houston

5 (9,999)
I've had this cook top for just over a year; zero problems. It can boil water in under a minute, is easy to clean and is basically flawless. For me, it meets or exceeds all other cook top duties but is incredibly easy to clean. I'm no neat freak but my stove top is now nearly spotless at all times. You can even cook with a rag on stove top between pot so grease splatters are caught before they hit the surface. Cons: It draws quite a few amps, so you may need to run a new electric line for it. The controls to adjust temp is a bit touchy so sometimes it takes a couple touches to get it to the exact temp setting you want. Don't buy it for the wifi capabilities because in this (my) iteration it is only for monitoring stove top temp settings; no adjusting temps.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
webbpage
5 (9,999)

2022-11-27

5 (9,999)
i usually do not write reviews, but after reading all the negative reviews i thought it would be good to share our experience. this thing is awesome! it is super easy to clean, heats faster than anything and we love our griddle pan for pancakes on the long burner (far left). per everyone's comments on the water shutting it off. that's a safety feature so when your noodles boil over. if it didn't shut off, you'd be complaining about residue sticking to the surface. if you get the surface wet, wipe with a dry towel and wait a minute or two for it to evaporate. if they were to make any updates i'd hope the controls were easier to use. while it's easy for us, when our guests cook it takes them a couple of trials. the magnet dial is a great idea, but has room for improvement.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
figela
5 (9,999)

2023-01-03

Boulder, CO

5 (9,999)
[This review was collected as part of a promotion.] we bought the nz36k7880ug model several months ago to replace a vintage gas cooktop and we really couldn't be happier with our choice. we had to replace a few pans (a good excuse to upgrade with some all-clad), but the rest of our stainless, cast iron, and enameled cookware works great. temperature control is amazing and fast. unlike our old cooktop, it's not possible for food and spills to disappear in the cracks so clean up is so much better. i received compensation for this review but the review is my own.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
KatPat
4 (9,999)

2022-11-01

Arkansas

4 (9,999)
I bought it 3 years ago. It works really well, but you need the knob and it is very annoying that when the surface is wet the stove stops, marks and error and sometimes the breaker goes off. Don´t let the surface get wet, don´t try to clean it when is warm even removing the lead of a pan, we have this problem. Looks really nice, and it is very flexible to use with a lot of pots and pans at the same time. Actually Im visiting the web page because we do need the knob!
I recommended this product.

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Never Again
1 (9,999)

2021-04-27

1 (9,999)
this cooktop broke after 2 years. they sent out 2 companies as a “1 time acommodation” both were terrible and had no clue what they were doing. after 3+ months and them approving an exhchage 4x, i still do not have a cooktop. its a contiounous circle of horrible customer service. ive been told the exchange is coming for months now and everytime i check up they say they cant do it and try to give me some ridiculous prorated refund. my kitch was designed around this samsung package and ive had issues with 3 out of 4 of my appliances in the first i would never recommend any of these products to anyome and pray that no one will ever have to go through this process that i have. dont ever buy this product or any of these appliances! i promise you will be dissappointed. 10k package of junk!
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2021-04-28

Samsung Care

I completely understand why this process has you on edge. It can be very time-consuming and tedious at times. We would like to thank you for being so patient with us while we process your ticket. If you would like frequent updates on the ticket or have any questions. Please be sure to contact our Social Media team for those updates. And thanks again for leaving your feedback on the situation. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Use this ticket number: 1143251614

Gigabob
5 (9,999)

2024-10-15

Portland, Or

5 (9,999)
We did a home remodel and decided to dump all the 1990 kitchen appliances and re-up for the new millennium. Getting rid of gas was a priority and after testing out an induction hotplate we jumped in with both feet on the Samsung 36" smart Induction cooktop. I was particularly taken by the use of the blue LED's as a user interface cue for the hard core gasoholics. It has been a joy to use this unit. And after 5 years of hard use in the kitchen - it looks brand new.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Anonymous
1 (9,999)

2024-03-12

Surfside Beach SC

1 (9,999)
DO NOT PURCHASE WITHOUT BUYING THE EXTENDED WARRANTY! I purchased this cooktop in late 2021 for $2,500.00 and it has stopped working all together. Called Samsung repair and the service tech who came out said it would cost over $2,000.00 to repair. They would have to remove and completely dismantle the cooktop to replace all (4) of the circuit boards inside. It is likely that in a couple of years the same error code would appear and the cooktop would stop working.
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-03-12

SEA Care

Hi there, We want the best for your cooktop. We'd love to get this taken care of. Please see the resources below to address why the cooktop is not working and why an error code is showing. For tips, please click the link and hyperlinks. Built-in cooktop error codes (please select the error that you are seeing in your cooktop): https://www.samsung.com/us/support/troubleshooting/TSG01001785/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1146942992, to help our team pull up your information when you message us. Have a great day. -John

TimO
5 (9,999)

2024-01-29

Cincinnati, OH

5 (9,999)
[This review was collected as part of a promotion.] It's been a couple of months since I purchased this cooktop and for the most part I couldn't be happier with my purchase. The steady temp control and immediate response is perfect! I like that it heats the pot(s) quickly and only the pots, not the entire cooktop. I really like the "Power boost" setting which can really speed up the time it takes to boil water. I like the flex zone capability and I like the way it integrates via bluetooth to the Range Hood. There are two things I'd like to change and they are: the touch control to change the temp and the magnetic knob don't work well. I'd prefer plus/minus buttons or maybe physical knobs. The other thing is I wish the humming from the magnet(s) was quieter. There's an audible pulsating vibration hum that happens when an eye is on that at times can be a little annoying.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Josh
2 (9,999)

2020-12-20

Massachusetts

2 (9,999)
induction great; buttons = extremely poor design and very difficult to use, making the experience using this stove not plesant at all. if your fingers arent completely dry or a little liquid splashes on tbe dials- the stove can change the temperature on its own or just short circuit and reset in the middle of cooking. had for 6 months - wanted to see if maybe it just took some adjustment on the way we cook, but it regularly continues to be a problem.
Originally posted on Samsung US

Features

2 (9,999)

Performance

5 (9,999)

Design

1 (9,999)

Value

2 (9,999)
Response from Samsung:
2020-12-21

Samsung Care

Thank you for leaving your feedback. If you have any questions or require any assistance. You can reach us by using one of the links below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 this is your ticket number: 1142760298

TheJonesRanch
4 (9,999)

2022-11-07

4 (9,999)
I replaced an induction cooktop that cracked the glass surface in several places over the years. This one I bought specifically because it is surrounded with a stainless steel edge, hoping to avoid the chips to the glass. I ordered it online through this site and received it three days later. Fast delivery! The only reason I can't give it 5 stars is not specific to this brand or model, but to all induction cooktops I've owned...the touch controls are too sensitive. If you accidentally swipe your hand (or sleeve) across them, they change. If things boil over and the control area gets wet, they turn off. Aside from that inconvenience, I love induction cooktops for their speed in heating. The simmer button on this model is a neat shortcut that I'm enjoying too. (I received compensation for this review but the review is my own.)
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Ktmulvaney
3 (9,999)

2020-11-12

Reston, VA

3 (9,999)
[This review was collected as part of a promotion.] We love having induction and have no idea the quality of the induction compared to others as we changed over to ceramic so heating is so much quicker from our past experience. It looks great and works well and the long burner is great for a cast iron griddle. The only feature I do not like is how sensitive the on/off/power button which bugs me wI’m wiping up a spill. Sometimes it turns the entire cooktop off so I have to reset all the burners.
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

3 (9,999)

Design

3 (9,999)

Value

4 (9,999)
Response from Samsung:
2020-11-21

Samsung Care

We definitely appreciate you bringing this to our attention. We certainly will use this information to help us in our everlasting efforts to improve the overall customer experience. ^Pat

KP2007
5 (9,999)

2020-07-08

McKinney Tx

5 (9,999)
i was diaappoited when i learned that i couldnt get a gas cooktop but this amazing induction cooktop did not disappoint. it has a power surge option and water boils literally in seconds! the heat reduction or increase is immediate when cooking which is awesome. i did have to move the knob because i have toddlers that would be able to reach up and since it isnt attached it would be lost. however, using your finger to adjust is not an issue.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Linky
1 (9,999)

2022-03-09

Seattle, WA

1 (9,999)
the touch controls don't work. you can't use your finger to change the temp. if it detects you trying to move it, it either goes to 15 or down to 0. magnetic knob doesn't work. turning it does nothing. it's a game of luck which temperature you'll be cooking with. if you splash water onto it, everything turns off. all your burners, your timer! i'd add a video but the cooktop is currently locked with d0 error code and keeps beeping.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-03-31

Samsung Care

Hello Linky, Thank you for bringing this to our attention. We appreciate you letting us know that the control panel and the knob on your Samsung cooktop do not work. We apologize for the inconvenience this has caused you. We're here to help. Attached is a link to the guide containing information on what to do when your Samsung cooktop panel isn't responsive. https://www.samsung.com/us/support/troubleshooting/TSG01204615/ Also, here's the link for a troubleshooting guide that you can try, which may help fix the issue with the knobs on your Samsung cooktop. https://www.samsung.com/us/support/troubleshooting/TSG01211106/ For reference, I've also included another helpful link for information that you can check about cooktop error codes. https://www.samsung.com/us/support/troubleshooting/TSG01001785/ For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144353764 -Angelica

Brittlovesthecooktop
5 (9,999)

2020-08-06

Buffalo, NY

5 (9,999)
[This review was collected as part of a promotion.] I have had this cooktop for almost a year and I love it!! I do not use the knob, I just use my finger to control the burners, I think it is easier that way, especially if I have multiple burners going on at the same time. I love how fast the power boost can boil water. It cleans so easily. I have never had a problem with any of my pots or pans connecting to the cooktop, and I love the select-a-size feature on some of the burners!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Fers
5 (9,999)

2020-08-03

MIAMI

5 (9,999)
[This review was collected as part of a promotion.] I was in between a gas cooktop or the induction. I'm so glad that i chose the induction, which has the same power or more as a gas cooktop with features from this century. Another reason that made me chose the induction over the gas is how easy is to clean which is done in 10% of the time of a gas cooktop cleanup. One of the best features is the boiling water in less than a minute, it saves you a lot of time.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
FamousPotatoes
4 (9,999)

2022-12-22

Pennsylvania

4 (9,999)
Cooktop works great and so far induction lives up to its reputation, but the magnetic knob is worthless. You turn it a little and nothing happens, and then if you keep turning all of a sudden the power jumps 5-6 levels all at once. I really wanted a cooktop with physical controls and hoped that this knob would be a nice compromise, but it's not. “I received compensation for this review but the review is my own”.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

3 (9,999)
RussDeFixer
4 (9,999)

2022-12-15

Santa Rosa, CA

4 (9,999)
Have only opened Box hooked up and tested but I like product so far. Fast Boil with PowerBoost. Flex zone is very Handy. I agree that control touch surface is a bit tricky but I think over time it will be good. The magnetic control knob is cute and will be handy as vision fails. The Blue "Flame" LEDs provide good feedback of settings. I received compensation for this review (pan set) but the review is my own
I recommended this product.

Features

5 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Brandon Texas
5 (9,999)

2023-04-03

Dallas, Texas

5 (9,999)
[This review was collected as part of a promotion.] Love this cooktop. Oversized center burner is great as long as you can find a 14 inch pan to cook with. Love the Adjustable bridge side as well. perfect for a grill pan. Had to buy all new cookware but worth every penny. Don't love the dial style temp selection as getting a precise number takes some back and forth fidgeting. Cost is a little more than other brands but hoping Samsung reliability is worth it.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Jimbo
4 (9,999)

2023-03-22

Jacksonville, FL

4 (9,999)
I have just installed the unit and have not had much time to use it. The look is very nice. I have had a little difficulty using the dials and the cooktop turned on max and burned one item when I thought I had set the cooktop to simmer. I hope this is just because I am not familiar with the cooktop yet. Looking forward to learning more I received compensation for this review but the review is my own.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
caulfipj
5 (9,999)

2022-10-21

Winter Park, FL

5 (9,999)
[This review was collected as part of a promotion.] just did a kitchen remodel and replaced all of our appliances with samsung. finally the induction cooktop has been installed and i couldn't be happier. fast, even cooking, easy to use, and like all the other appliances, looks great in our new kitchen. i can't say that it is finger-print proof, but they wipe off easy with a clean cloth. i received compensation for this review but the review is my own
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Susie
5 (9,999)

2022-12-17

5 (9,999)
I bought this for my new kitchen to replace an old gas cooktop. I had induction in my previous house and I am so happy to have an induction cooktop again. I am not really using the knob but so far no issues with the controls. They can be finicky with was spills but it doesn't bother me as I am used to it from my old induction cooktop. I received compensation for this review but the review is my own
Claulin
5 (9,999)

2020-05-12

5 (9,999)
My wife and I shopped a lot prior to choosing this unit and we are extremely happy that we have chosen this unit. We find it very user friendly and simple to operate. Food in pans and pots heat and cook extremely fast. We love the flame technology only offered by Samsung.Very easy to clean surface. Another success product by Samsung. This is not our only product under this name. Always satisfied.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2020-06-03

SA

Hello Claulin. Thank you so much for your feedback. Glad to hear you are enjoying your products. Your feedback will be shared with our team. NK

Jungiovie
5 (9,999)

2025-07-28

PA

5 (9,999)
[This review was collected as part of a promotion.] I recently upgraded to the Samsung induction cooktop, and I couldn’t be happier with my decision! This appliance has truly transformed my cooking experience. Compared to my old infrared cooktop, the Samsung model is remarkably efficient and fast. Cooking times have been cut in half, allowing me to prepare meals in a fraction of the time. The induction technology heats up quickly and provides precise temperature control, making it easier to achieve perfect results every time. The sleek design of the cooktop also adds a modern touch to my kitchen, and the easy-to-clean surface is a huge bonus. I appreciate how responsive the controls are, and the safety features give me peace of mind while cooking. Overall, I highly recommend the Samsung induction cooktop to anyone looking to enhance their cooking efficiency. It’s a fantastic investment that has made my time in the kitchen more enjoyable!
Originally posted on Samsung US

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Rusher1
1 (9,999)

2023-11-21

1 (9,999)
Chat with an "Expert" or "Technical" person has to be joke, these people have the understanding of their equipment of a 5 year old or maybe less. Zero technical knowledge, zero understanding of basic electrical terms, zero understanding of how a electronic product works. complete joke and waste of 70 minutes. Samsung want to save some money FIRE THE LOT OF THEM.
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-11-23

Samsung Support Team

Hello, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks!

August
3 (9,999)

2023-03-25

King County, WA

3 (9,999)
I received compensation for this review but the review is my own. I considered a Gas Range and induction but I purchased this Induction cooktop after reading about the negative health effects of Gas ranges. I liked the sleek style of the cooktop and digital operating system. It was recently installed so I'll write a follow-up review once I have more time to use it!
Originally posted on Samsung US

Design

5 (9,999)
Response from Samsung:
2023-03-29

SEA Care

Dear valued client, We appreciate you leaving a review of this refrigerator. If you require further assistance in the future, please do not hesitate to reach us through the channels listed below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Have a wonderful day! —Vannesa

LokiNS
4 (9,999)

2023-06-19

4 (9,999)
The only reason this doesn’t get a full 5 star review are the controls. It’s quite difficult to select the right temperature, with or without the knob. It’s not limited to Samsung so hard to fault them. Otherwise this is a great product. The flex zone is super useful. The large elements are extremely powerful and boil water in minutes. Temp control is accurate.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2023-06-20

Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our staff and hope you visit us again someday soon.

cooktop head
4 (9,999)

2020-08-27

Plano, TX

4 (9,999)
[This review was collected as part of a promotion.] This is my first induction cooktop, I was worried about how it will perform. I must say, it exceeded my expectation. it heats up fast and it stays cool and it is easy to clean. I didn't have to buy more pan, most of pans work with it. I installed it myself, it was easy. No problems so far. Few things on the con side, kind of hard to adjust the temp scale.
I recommended this product.

Features

4 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Argonaut
5 (9,999)

2022-12-27

Colorado

5 (9,999)
I received compensation for this review but my review is my own. Just finished installing the cooktop and so far so good! Looks great, easy to install. I tested it with boiling some water and it boiled a full pot in just a few minutes. Really fast. It takes a little getting used to the control knob, but once you get the feel for it, it works great.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Howard
1 (9,999)

2021-12-27

Lubbock, Texas

1 (9,999)
induction cooking is great. cooktop doesn't get hot except for heat transferred back from the pan. heating is quick. however, samsung controls are awful! magnet knob is useless, touch controls will not respond to wife's finger touch, water drops from lifting a lid can either shut it off or change temp setting to high. title says it all!
Originally posted on Samsung US

Features

5 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

3 (9,999)
Response from Samsung:
2021-12-28

samsungcare

I'm sorry to hear you are unable to use your cooktop. I realize this is a tough situation to deal with. We would like to do everything we can to rectify this concern for you as soon as we can. For assistance; Please contact our Social Media team by using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1144024114

PinkFloyd
5 (9,999)

2022-08-09

5 (9,999)
[This review was collected as part of a promotion.] haven't actually installed this product yet or been able to try it, but am required to write this review for our rebate. we're in the middle of a complete remodel and are not going to be able to install our cooktop till later this year. we're excited to have it though! i received compensation for this review but the review is my own.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Shotts
4 (9,999)

2025-09-14

Weatherford, Texas

4 (9,999)
[This review was collected as part of a promotion.] Love the feature that the induction turns off automatically when not in use. Buffer issue that drops the final start is the cooktop shuts off to quickly. In the process of removing one ingredient from the pan to add the next ingredient (less than a min), cooktop will have shut off the burner and the entire cooktop.
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
swinger
5 (9,999)

2022-12-09

5 (9,999)
I bought this a month ago for our new home. I looked at many different induction cooktops, but this one is the size I wanted and has all of the benefits I am looking for. I can't wait for our house to be built and to be able to cook on this. “I received compensation for this review but the review is my own”.*
Originally posted on Samsung US
NurseTerry
5 (9,999)

2020-08-28

AZ

5 (9,999)
i have had our cooktop for about 2-3 years and i love it! i cook quite often and entertain at least once or twice a month and most gatherings are centered around food & family. i love the power boost option to get water boiling quickly for pasta, etc. and the variety of burner sizes and settings are great.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Bseger2009
5 (9,999)

2023-01-19

Boynton Beach FL

5 (9,999)
[This review was collected as part of a promotion.] We are so happy with the finished product! This is our first induction cooktop and the speed at which things heat up is amazing. Everyone of our friends tell up it is the sleekest thing they have seen. We could not imagine having anything else at this point :) Over the moon happy with our choice !!!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Anonymous
5 (9,999)

2022-05-18

5 (9,999)
[This review was collected as part of a promotion.] has worked well. induction is the way of the future - efficient and clean! great control of temperature. the included magnetic nob to control the settings is a good idea, but it doesn't work very well. we just use our finger to change the settings and this works fine. overall we love it!
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
LadyGanache
4 (9,999)

2022-09-18

Orlando

4 (9,999)
[This review was collected as part of a promotion.] we just installed the cooktop and have not used it yet because we do not have compatible cookware. it is a gorgeous cooktop and has great features like power boost that i am excited to use soon! the virtual flame is cool! i received compensation for this review but the review is my own.
I recommended this product.

Features

4 (9,999)

Performance

2 (9,999)

Design

4 (9,999)

Value

4 (9,999)
JDB1
2 (9,999)

2025-11-24

2 (9,999)
I find the controls on this cooktop very frustrating to use. Whether I use the magnetic knob or just my finger, I almost never get the level I want without undershoor overshooting and a lot of readjusting. My hatred of the controls overshadows any positive aspects of the cooktop.
Helpful?

Features

1 (9,999)

Performance

2 (9,999)

Design

3 (9,999)

Value

3 (9,999)
Response from Samsung:
2025-12-11

Customer Service

Hello! Thank you for your review and feedback. We will pass your comments along to our staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/)!

Lovecooking
5 (9,999)

2025-12-02

Chicago IL

5 (9,999)
The problem with the controls was just some dirt and I love the fake flames plus I time my friends EV stove and mine was 2x fast WOW.Plus the Samsung hood turns on when I'm making eggs plus the design is so sleek and futuristic plus with smart home THE CONNECTIVITY IS SO GREAT.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
DWoods
5 (9,999)

2022-09-30

Aransas Pass, TX

5 (9,999)
[This review was collected as part of a promotion.] new induction cooktop just installed. looks beautiful and works great. we had a samsung induction cooktop in our previous home and knew we wanted one for our new home. works as well as gas without the mess. i recieved compensation for this review but the review is my own.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
George
4 (9,999)

2020-08-03

CA

4 (9,999)
[This review was collected as part of a promotion.] I bought it more than 1 year ago, it still looks and works well. Easy to use and clean. We like the power boost and simmer modes, and the virtual flame feature. Only drawback is the power control interface is finicky to use, either with touch or with the magnetic knob.
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
AndiePro
4 (9,999)

2023-02-10

Caldwell, Kansas

4 (9,999)
Love this cooktop so far! It's very easy to clean, the heating is great. 4 stars because without the knobs, it's kind of tricky to adjust the temperature. Overall, it works great and looks great. I received compensation for this review but the review is my own
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Newhomeowner
1 (9,999)

2022-11-06

Fargo, ND

1 (9,999)
Purchased this for our new home and within a few months of using it, Samsung was kind enough to replace it due to being a faulty unit. Got a new one and couldn't be more upset. A single drop of water shuts the entire system off or changes the cook setting.

Features

1 (9,999)

Performance

2 (9,999)

Design

4 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-11-11

Samsung Care

Hi there, We're pleased that your cooktop got replaced. We appreciate you sharing your overall experience with the unit. The below link is the user manual for your model. Turn the page 12 (Important Safety Instructions - bullet #5), page 14 (Important Safety Instructions - bullet #1), and pages 19-21 (Selecting a cooking zone and power setting and Using the child lock) for reference: https://downloadcenter.samsung.com/content/UM/201904/20190417164055782/NZ36K7880U_DG68-00824A-06_EN-MES-CFR.pdf For reference, I shared this link about: How to use your Samsung electric range or cooktop: https://www.samsung.com/us/support/answer/ANS00060805/ Clean and care for your Samsung electric cooktop: https://www.samsung.com/us/support/answer/ANS00060833/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145134964), which will help our team pull up your information. Have a great day. Melardo

wood
4 (9,999)

2022-12-05

4 (9,999)
I received compensation for this review but the review is my own. A big upgrade to my kitchen. Not only does it match the rest of the Samsung appliances in my kitchen (big plus for my wife) but it also just looks great and was easy for me to install.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Samsungger2022
4 (9,999)

2022-10-17

Florida

4 (9,999)
I received compensation for this review but the review is my own. I built my entire new kitchen out with Samsung appliances and could honestly not be happier. The quality is great and the little gadgets being provided is what really does it for me.
Jennifer M
5 (9,999)

2020-11-10

San Antonio, TX

5 (9,999)
this cooktop is beautiful when it is off and on. love the blue light feature and removeable knob. it also works very well - so happy with induction. haven't gotten to try the side bridge for griddle, but the functionality of other areas is great.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
SamsungLover
5 (9,999)

2022-11-07

5 (9,999)
[This review was collected as part of a promotion.] We have had this cooktop for months and we finally got it installed. It is everything I could've asked for. Only thing is be prepared to buy new pots and pans if yours don't work on induction. It heats everything so fast, it saves so much time!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
TimV
5 (9,999)

2020-08-28

Minnesota

5 (9,999)
[This review was collected as part of a promotion.] With upgrading a home purchased within the last year, this unit really added to a sleek and modern look to our kitchen. We've never gotten impatient waiting for things to heat up and love showing people how quick the induction heats water!
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Mickit
4 (9,999)

2020-08-03

Minnesota

4 (9,999)
[This review was collected as part of a promotion.] Had this stovetop for a couple of years and is great. I loved my gas stove and when I moved to another home, it was electric. The induction cooks just like gas. I really like the bridge element, making it great for cooking soup or canning.
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Gretta
5 (9,999)

2020-08-16

5 (9,999)
just bought this stove a couple of months ago after using an electric coil for years and i am in love! bacon that cooks evenly from end to end without curling! boiled eggs that peel with little effort (no sticking). so easy to clean!
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Halfpint
5 (9,999)

2024-09-05

Pueblo Colorado

5 (9,999)
[This review was collected as part of a promotion.] I live at 5,200’ above sea level and I was able to boil 2 cups of water in less time using the cooktop than using the microwave. Cooking pasta seemed impossible but now I can get a proper boil and my noodles are much better texture.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Bird
4 (9,999)

2023-06-06

4 (9,999)
[This review was collected as part of a promotion.] I am very happy with my new cooktop. It is very sleek and easy to use. My only complaint is that the touch buttons are very sensitive and I have a habit of putting items on my cooktop or moving a pan and that will change settings.
Originally posted on Samsung US
Cooking Clean
5 (9,999)

2022-06-27

Idaho

5 (9,999)
[This review was collected as part of a promotion.] This cooktop is so easy to use! I am in a wheelchair and no more burned arms from the gas cooktop. This Samsung induction is the way to go for ease of use and lovely to look at! Super fast and clean-up is a snap. thank you Samsung!
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
SAS47samsung
5 (9,999)

2020-08-03

California

5 (9,999)
[This review was collected as part of a promotion.] We are older and purchased this induction cooktop to her ensure we did not burn our house down during a period of forgetfulness. We got so much more than we bargained for. Cooking is fast and simple, and cleanup is a breeze.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
CooktopTheBest
4 (9,999)

2023-12-15

Granite Bay, California

4 (9,999)
[This review was collected as part of a promotion.] I bought it about a month ago and I am quite happy with it, few highlight: fast to heat, easy to clean and the blue flame with the heat intensity is great. Lowlights: the magnetic button does not work properly.
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
JoJo
5 (9,999)

2022-10-26

Elgin, OK

5 (9,999)
I bought this Induction Cooktop and am so excited to get it install, so that I can use it. It has some great features! Just can't wait!!! "I received compensation for this review but the review is my own.*
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Brianb
5 (9,999)

2020-11-24

Charlotte, NC

5 (9,999)
Really like the clean lines on this cooktop and the great performance. Amazed how fast everything heats up and really pleased with larger pots and grill on the stove. No cold spots. Makes cooking a lot of fun.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
oktaber
5 (9,999)

2022-12-21

5 (9,999)
[This review was collected as part of a promotion.] this is a gorgeous induction cooktop. excited to get it all hooked up but very pleased with this just after opening from delivery. it has a much nicer interface than other induction cooktops i've used before.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)
keyhew
5 (9,999)

2024-01-18

Laguna Woods, CA

5 (9,999)
[This review was collected as part of a promotion.] We are really enjoying cooking on this cooktop. After we sorted out the pot/pan compatibility, everything is working fine. the cooktop is bit temperamental when it gets a little wet, but it is for safety.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
NewKitchen 2023
5 (9,999)

2023-02-07

5 (9,999)
I received compensation for this review but the review is my own. Great features and modern look. Works exactly as expected and I would highly recommend to anyone who considers buying an induction cooktop.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
ElTurco
5 (9,999)

2022-08-18

Milwaukee, USA

5 (9,999)
[This review was collected as part of a promotion.] this is the best cooktop money can buy. i love the blue flame indicator, optional buttons, quality design. can't ask for more! please note: i received compensation for this review but the review is my own.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Jonathan
1 (9,999)

2024-07-18

Florida

1 (9,999)
samsung induction cooktop has the worst controls. Magnet knob is useless. Touch controls don't respond well so it's impossible to set it at correct power levels. Water drops from a lid shut off all power.
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-07-19

Samsung Care

Hi Jonathan, We can imagine how it feels to deal with a cooktop that has a control panel issue. Let us help. I have shared a link to the steps if the control panel is not responding or doesn't work. https://www.samsung.com/us/support/troubleshooting/TSG01204615/ If, after following the steps, the issue persists, we highly suggest contacting us directly. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147350515, which will help our team pull up your information. ^Rainly

Jenwb
3 (9,999)

2024-04-24

Chattanooga Tn

3 (9,999)
I have had my induction cooktop for 5 years and LOVE how quickly it heats up but HATE that any water that boils over from my pans or drips from my lids onto the surface will shut the entire cooktop off.
Originally posted on Samsung US

Features

3 (9,999)

Performance

3 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Response from Samsung:
2024-04-25

SEA Care

Jenwb, thank you for sharing your observation about your cooktop. Allow us to help. It is normal for your cooktop to shut off if your cookware boils over or a drip falls from the lid while cooking. Please see page 19 under the "Other reasons why a cooking zone will switch itself off" section of the manual for more details. Manual https://downloadcenter.samsung.com/content/UM/202310/20231019164954424/O_NZ36K7880U_DG68-00824A-06_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147079445) to help our team pull up your information. Have a great day. ^Camille

Lover of Samsung
5 (9,999)

2022-10-10

Florida

5 (9,999)
I love the style and appearance of the cooktop. It have not been installed as but the price and the tech is what I was looking for “I received compensation for this review but the review is my own”.*

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Jeff
4 (9,999)

2021-11-01

GA

4 (9,999)
[This review was collected as part of a promotion.] Great looking stove, super quick when boiling water. Very easy to clean vs a gas stove. Controls are a little finicky but you get used to them. Automation when linked with the exhaust fan its neat.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2021-12-03

samsungcare

Thank you for sharing. We're happy you find the unit easy to use and clean. ^Pat

Lcamdang
5 (9,999)

2023-06-20

5 (9,999)
Very nice induction cooktop. Only con is it does scratch very easily and it's very sensitive so if your pot overflows a bit then the whole stove would shut off. But overall Im happy with the stove.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Cesare59
1 (9,999)

2019-09-01

Parkland, FL

1 (9,999)
can’t control power. jumps from 5 to 14 or whatever it feels like. thought i could control power on my phone - set power directly - can’t do that either. worst induction i’ve had from samsung.

Features

2 (9,999)

Performance

2 (9,999)

Design

1 (9,999)

Value

4 (9,999)
Response from Samsung:
2019-09-03

Samsung Care

I realize your experience has been less than ideal, and I'd like to change that. I want to help by providing you with information that addresses your concerns: 1. Power Boost Feature and Management Pg. 22 of the user manual 2. Temperature Detection Pg. 28 of the user manual To download a copy of the user manual, please use this link http://bit.ly/2lA02D4 Thank you for being a part of the Samsung family! ^Cat

Speedy Gonzalez 77
5 (9,999)

2023-01-17

Brooklyn, NY

5 (9,999)
[This review was collected as part of a promotion.] I bought this cooktop because consumers Report review was excellent. And they was right. This is the best cooktop I ever see. I compare with others I like, like GE, but this one was better.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Sandy4135
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2023-11-24

5 (9,999)
Love this cooktop. It heats fast and has the flexibility I need with the flex zone. The large burner is the perfect size for my batch cooking pot. Will never want another brand or type.
I recommended this product.
datng
5 (9,999)

2022-06-28

San Jose, CA

5 (9,999)
[This review was collected as part of a promotion.] i am impressed with the quality of this product. my mom is old and she found no issue interacting with this modern cooktop. the magnetic knob is a killer feature and it helps quite a lot.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
MJ NY
5 (9,999)

2022-11-11

Chappaqua, NY

5 (9,999)
[This review was collected as part of a promotion.] just received my cooktop and installation was a breeze. it's a beautifully designed cooktop and boil water instantly. i received compensation for this review but the review is my own
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Nick
4 (9,999)

2022-07-02

87104

4 (9,999)
[This review was collected as part of a promotion.] have yet to install this, but love the look of it. will update when it's installed and i've put it to some use. i received compensation for this review but the review is my own.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Olga1085
5 (9,999)

2023-03-21

California

5 (9,999)
We just received this cooktop, installed and so far so good! Excited to use it and explore the new features! (I received compensation for this review but the review is my own)
Originally posted on Samsung US
pvman
5 (9,999)

2023-01-24

Los Angeles, California

5 (9,999)
I received compensation for this review. But the review is my own. Thickness is minimum, fits my cabinet. artificial flames is useful. Great fit and finish. Boil quickly.
I recommended this product.
Lola
5 (9,999)

2024-10-16

Miami Springs, FL

5 (9,999)
[This review was collected as part of a promotion.] I bought this cooktop last month and I use it every day. It is of optimal quality and works perfect. It also looks great in my kitchen, and it has a great modern look.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Joseph
5 (9,999)

2022-06-25

Tampa, FL

5 (9,999)
[This review was collected as part of a promotion.] great look and functional design. removable knob is very nice for modern look and for cleaning. not yet installed and will circle back on an update once it is!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Redmex99
4 (9,999)

2022-10-24

4 (9,999)
"I received compensation for this review but the review is my own", The cooktop looks beautiful I will update this review after it is installed and operational.
Originally posted on Samsung US
Panama Charlie
5 (9,999)

2024-10-26

North Richland Hills, Texas

5 (9,999)
[This review was collected as part of a promotion.] Very nice appliance. From the clean looks to the super fast heating to the blue lights that look like gas flames to show you the burner is on, we love it
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
serena h
5 (9,999)

2019-08-13

5 (9,999)
[This review was collected as part of a promotion.] absolutely love my induction cooktop, heats up much faster than gas. easy to use controls, either use my finger or even the magnetic knob it comes with.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2019-08-15

Samsung Cares

So happy to hear that you are loving your cooktop and all the features that make cooking easier. Happy Cooking. Thank you for being a part of the Samsung family. ^Cat

Chez geek
5 (9,999)

2018-11-01

Yay area

5 (9,999)
[This review was collected as part of a promotion.] Easy cleaning, heat is precise, boil water in under a minute, but don't walk away if using power boost. Easier to adjust temp with finger than dial.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
i02030
5 (9,999)

2020-08-03

Beaumont

5 (9,999)
[This review was collected as part of a promotion.] I had mine for a couple of months and coming from radiant I can definitely say WOW! It is as good if not better then gas and so easy to clean.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
sansam
4 (9,999)

2022-12-12

Cupertino, CA

4 (9,999)
Great product that compliments other Samsung appliances in my kitchen I received compensation for this review but the review is my own
I recommended this product.

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Gerald
1 (9,999)

2020-03-02

1 (9,999)
defective circuit boards turn cook top on and off and trip circuit breakers when no one is using cooktop. this is a fire hazard.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
RoJo
4 (9,999)

2026-03-25

4 (9,999)
[This review was collected as part of a promotion.] This a great buy. Looks good in the kitchen. Easy to clean. Very versatile. Easy to connect to vent hood. Controls Easy to use.
Originally posted on Samsung US
love to cook
4 (9,999)

2022-10-11

weston, FL

4 (9,999)
easy to clean, and heats evenly But took forever to get it “I received compensation for this review but the review is my own”.*

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

User manual & downloads

Installation Guide

ver 0.5 | 6.52 MB

Mar 14. 2019

ENGLISH, FRENCH, SPANISH
Download
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