75" The Terrace Full Sun 4K Outdoor TV LST9T

75"
QN75LST9TAFXZC

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75" The Terrace Full Sun 4K Outdoor TV LST9T
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Highlights

The sun shines directly onto an outdoor TV which shows a man surfing on a wave.

Direct-sun Protection*

ㅤㅤㅤㅤ

Ultra Bright Picture Quality

ㅤㅤㅤㅤ

Smart TV built-in

ㅤㅤㅤㅤ

Weather-Resistant Durability

2 Year Manufacturer's Warranty

2 Year Manufacturer's Warranty

Features

Outdoor QLED experience, on the sunniest days1

World’s No.1 TV brand 15 years running2

Enjoy TV under the sun

Direct-sun Protection*

Enjoy your entertainment with the crystal clarity of QLED, even under direct sunlight.3

Bright and brilliant—4K QLED outdoor TV

Ultra Bright Picture Quality

Enjoy QLED picture quality you expect from an indoor Samsung TV at your favourite place outside of your home. The Terrace offers you an immersive viewing experience with 1,500 nits brightness.4

More ways to enjoy TV

Control your TV with just your voice, and dive into a world of content with just a click. The Terrace is loaded with ways to give you a simple and fun viewing experience.5

TV that was made to live outdoors

Weather-Resistant Durability (IP55 Rated)

The Terrace is your year-round solution for outdoor entertainment. Its IP55 Weather-Resistant rating delivers performance and protection from the outdoor elements including humidity, dust, and heat, installed in a shaded area.6

The ultra-smooth way to experience 4K QLED

QLED 4K MR120

The Terrace features 100% Colour Volume technology which delivers rich and accurate 4K QLED colour quality in every scene, even in the sunlight. An impressive, high motion rate cuts out the blur between fast-paced images for an ultra-smooth viewing experience for gaming or when watching sports, movies, and more.7

More visibility, less glare

Anti-Reflection

The Terrace features impressive anti-reflection technology, greatly reducing TV reflection and glare while also enhancing picture contrast level. Sunny days are now perfect days to enjoy your favourite content outdoors.8

Discover the details in bold contrasts

Direct Full Array 16x

Precisely controlled backlights intelligently adjust to deliver richer blacks. Brace yourself for crisp details with sharp contrast.9

4K AI Upscaling 4K AI Upscaling

Upgrade what you like to 4K

4K AI Upscaling

4K AI upscaling uses Samsung’s powerful Quantum Processor, automatically analyzing the input source to reduce image noise, restore lost detail, and define edges around objects and text.10

Adaptive Picture Adaptive Picture

Adaptive Picture

Actively adapt to the viewing environment by automatically adjusting the brightness. Experience excellent picture, regardless of time of day or content you’re watching.

Dynamic contrast for vivid colours that jump off the screen

HDR 24x

Quantum HDR 24x sets the new standard for incredible detail and brightness. Enjoy rich, accurate colour and deep contrast with crisp details. The dynamic tone mapping of HDR10+ shifts colour and contrast scene by scene, allowing you to appreciate even the slightest nuances.11

Dynamic contrast for vivid colours that jump off the screen Dynamic contrast for vivid colours that jump off the screen
Dynamic contrast for vivid colours that jump off the screen Dynamic contrast for vivid colours that jump off the screen

Unlock more possibilities with your mobile12

Tap View

Mirroring movies or music from your smartphone to TV is as simple as a tap. When you tap TV with your smartphone, the TV senses the tap and mirrors automatically.13

Multi View

Bring the content on The Terrace and your mobile together, watch your mobile content next to your TV content on The Terrace. You can adjust the screen size and the volume of each content as you need.14

Mobile Mirroring

AirPlay 2

With AirPlay 2 built-in you can effortlessly play movies, shows, music and photos on The Terrace right from your iPhone, iPad or Mac.15

ㅤSmartThingsㅤㅤㅤ ㅤSmartThingsㅤㅤㅤ

SmartThings

Start a movie on your smartphone during your commute and easily switch to your Samsung TV when you get home. Whether Android or iOS, the SmartThings app makes it easy to connect and enjoy.16

Multiple Voice Assistants

Bixby Bixby

Bixby

You can even talk to The Terrace. The Bixby voice assistant can go beyond just controlling The Terrace. Just ask and get more.17

Amazon Alexa Amazon Alexa

Amazon Alexa

Control your TV with your voice. Just ask Alexa to change the channel, search for movies, play your favourite music, show the front door, and more.18

One cable, clutter-free connectivity

HD Base-T Receiver included

You no longer need to buy a separate HDBase-T receiver to connect your external devices to The Terrace—there's one already built-in. Simply plug in the cable, and you're ready to go. Its built-in Media Bay provides additional support for media sticks and IP55 protection from rain, humidity and dust.19

Wi-Fi TV connection Wi-Fi TV connection

Wi-Fi TV connection

Enjoy a seamless outdoor TV experience with wireless connectivity to your favourite content providers as well as mobile phones, soundbars or any other compatible devices.20

Bluetooth® TV connection Bluetooth® TV connection

Bluetooth® TV connection

Pair your smartphone or external speaker to The Terrace for an extended outdoor TV and music experience.21

OneRemote for all-weather durability

IP56 Remote Control

Connect your external devices to The Terrace and let OneRemote take control of your outdoor television experience. But your OneRemote is more than an all-powerful, ultra-comfortable remote control. It also boasts an IP56 weather rating for year-round weather protection-rain, humidity, dust and heat.22

Powerfully integrated, simple to use

One Remote Control / SmartThings App / Smart Hub

One Remote Control and the SmartThings App let you effortlessly access and control your connected devices. You can also use Smart Hub to easily search for content, browse the web, and explore awesome apps.23

Do even more with The Terrace when you use the Samsung SmartThings App.

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GO TO APP STORE
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A screen
for any
lifestyle

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Specifications

  • Product

    QLED

  • Resolution

    3,840 x 2,160

  • Display

    75"

  • Series

    LS

  • QLED

  • LS

  • Full Sun

  • Screen Size

    75"

  • Diagonal Screen Size

    74.5"

  • Resolution

    3,840 x 2,160

  • Picture Engine

    Quantum Processor 4K

  • AI Picture

    Yes

  • HDR (High Dynamic Range)

    Yes

  • AI Upscale

    Yes

  • Compatible with HDR 10+

    Yes

  • HLG (Hybrid Log Gamma)

    Yes

  • Contrast

    Direct Full Array 16x

  • Colour

    Colour Volume 100% by Quantum Dot

  • Viewing Angle

    Wide Viewing Angle

  • Micro Dimming

    Ultimate UHD Dimming Pro

  • Brigtness/ Colour Detection

    Brightness/Color Detection

  • Contrast Enhancer

    Yes

  • Auto Motion Plus

    Yes

  • Film Mode

    Yes

  • Brightness

    1500nit typical

  • Anti-Reflection

    Yes

  • Operating Temperature

    -31℃~50℃

  • Non-operating Temperature

    -31℃~50℃

  • Filmmaker Mode (FMM)

    Yes

  • Dolby Decoder

    Yes

  • Adaptive Sound

    Adaptive Sound

  • Dialog Enhancement

    Yes

  • Sound Output (RMS)

    20 W

  • Speaker Type

    2CH

  • Multiroom Link

    Yes

  • Bluetooth Audio

    Yes

  • Samsung SMART TV

    Smart

  • Operating System

    Tizen™

  • Alexa Built-in

    Yes

  • Works With Alexa

    Yes

  • Samsung TV Plus

    Yes

  • Web Browser

    Yes

  • SmartThings App Support

    Yes

  • SmartThings Hub / Matter Hub / IoT-Sensor Functionality / Quick Remote

    Yes

  • Samsung Health

    Yes

  • Universal Guide

    Yes

  • Gallery

    Yes

  • TV to Mobile - Mirroring

    Yes

  • Mobile to TV - Mirroring, DLNA

    Yes

  • Tap View

    Yes

  • Digital Butler

    Yes

  • Multi-View

    Yes

  • Music Wall

    Yes

  • Remote Access

    Yes

  • 360 Video Player

    Yes

  • Bluetooth Low Energy

    Yes

  • WiFi Direct

    Yes

  • TV Sound to Mobile

    Yes

  • Sound Mirroring

    Yes

  • Digital Broadcasting

    ATSC / ClearQAM

  • Analog Tuner

    Yes

  • HDMI

    3

  • USB

    1

  • Ethernet (LAN)

    Yes

  • Audio Out (Mini Jack)

    1

  • Digital Audio Out (Optical)

    1

  • RF In (Terrestrial / Cable input / Satellite input)

    1/1 (Common Use for Terrestrial)/0

  • Ex-Link ( RS-232C )

    1

  • HDMI A / Return Ch. Support

    Yes

  • eARC

    Yes

  • HDMI Quick Switch

    Yes

  • Wi-Fi

    Yes (WiFi5)

  • Bluetooth

    Yes (BT4.2)

  • Anynet+ (HDMI-CEC)

    Yes

  • HDBaseT In

    Yes

  • Design

    Solid Metal Design

  • Bezel Type

    SNB

  • Slim Type

    Normal

  • Front Colour

    TITAN BLACK

  • Stand

    NONE

  • Digital Clean View

    Yes

  • Auto Channel Search

    Yes

  • Caption (Subtitle)

    Yes

  • Connect Share™ (HDD)

    Yes

  • ConnectShare™ (USB 2.0)

    Yes

  • EPG

    Yes

  • IP Control

    Yes

  • OSD Language

    English, Spanish, French

  • BT HID Built-in

    Yes

  • USB HID Support

    Yes

  • V-Chip

    Yes

  • IPv6 Support

    Yes

  • Water/Dust Proof (Durability)

    IP55

  • IR In (Pass Through)

    Yes

  • Accessibillity - Voice Guide

    US English

  • Accessibility - Learn TV Remote / Learn Menu Screen

    US English

  • Accessibility - Others

    Enlgarge / High Contrast / Multi-output Audio / SeeColors / Negative Colors / Grayscale / Caption Moving / Sign Language Zoom / Slow Button Repeat / Auto Detection for Sign

  • Eco Sensor

    Yes

  • Power Supply

    AC 110-120V 50/60Hz

  • Power Consumption (Max)

    550 W

  • Power Consumption (Stand-by)

    0.5 W

  • Power Consumption (Typical)

    180 W

  • Auto Power Off

    Yes

  • Package Size (WxHxD)

    1859 x 1141 x 215 mm

  • Set Size without Stand (WxHxD)

    1692.0 x 981.6 x 59.8 mm

  • Package Weight

    61.8 kg

  • Set Weight without Stand

    50.3 kg

  • Remote Controller Model

    TM2095A

  • Remote Controller Water/Dust Proof

    IP56

  • Battery Chemistry (for Remote Control)

    Yes

  • Samsung Smart Control

    Yes

  • Vesa Wall Mount Compatible

    Yes

  • User Manual

    Yes

  • E-Manual

    Yes

  • Power Cable

    Yes

Reviews

75" The Terrace Full Sun 4K Outdoor TV LST9T

4.6

Recommended by 45% of customers.

Write a review
5 stars 74%
4 stars 17%
3 stars 4%
2 stars 2%
1 stars 3%
Features 3.6
Performance 3.2
Design 3.8
Value 3.5
AI Functionality 2.0
AI review summary
  • The product offers excellent picture quality, vivid colors, and a sleek, modern design that integrates well into home decor.
  • Customers appreciate the versatility, using it for various purposes like gaming, streaming, and displaying art.
  • The smart features and user-friendly interface are also highlights.
  • However, some users have experienced technical issues like connectivity problems, water damage, and malfunctioning components.
  • There have also been complaints about the mounting hardware being difficult to install.
  • Overall, the product has great features, but the durability and reliability seem inconsistent across different units.
AI-generated from customer ratings & reviews, and may include incentivized reviews.

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Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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934 Reviews

Blueirish
4 (9,999)

2021-07-24

size : 75"
4 (9,999)
[This review was collected as part of a promotion.] The art feature is great! It really looks beautiful and adjusts to the light of the room. I am still learning about the pieces but it offers some for free and then you need a monthly subscription to access others. I want to learn more about this feature and if you can use jpegs from elsewhere. The TV is thin and has a rack that places it directly on the wall. This is ideal! My only drawback so far is the frame was not cheap and it only looks so-so. It would be better for that price to get one from the art gallery I get my frames done at. Overall it has a lot of bells and whistles and will be fun to explore all of the options!
TrojanMan
5 (9,999)

2021-10-02

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] What a great TV for my office that can really blend in with the decor of photos, awards, and books. Love the surprising features when the TV automatically dims on art mode (when I open the shutters) and increases its volume while watching TV when external noise is detected (shredding machine, etc.). Really appreciate all the extra apps (Samsung TV, Samsung health, etc.), features (art mode), as this TV really helps me work productively in an home office-like environment. I've had other Samsungs and the integration of the apps and movies is effortless especially for my young child and older relative who like to use my office as well.
CL77
1 (9,999)

2021-10-18

Nashville, TN

size : 75"
1 (9,999)
The TV picture looks great. The art mode function looks great when it works (although I wish there was more customizable options for matting and framing your own pictures/art). The app to upload your own art is very clunky and freezes up. The remote for the TV is weird and non-intuitive. Agree with some other posters that the mounting bracket could be easier, but it's not too bad to install. The main reason for my 1 star review is that the motion/light detector on the TV that is supposed to activate art mode when you walk into the room, was broken on arrival. This is one of the MAIN reasons why anybody would buy this TV.

Features

2 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

1 (9,999)
Response from Samsung:
2021-10-19

Samsung Brand Ambassador

CL77, Thank you for choosing The Frame TV and for sharing your experience with the motion sensor. Please ensure the motion sensor (located at the bottom of the TV) is not blocked, as this can prevent the sensor from working properly. Some additional things to consider when using Motion Sensor: 1) If the surrounding area is too dark or bright, the motion sensor may not work normally. 2) The performance of the motion sensor may be affected by the installation environment (height, tilt, obstacles). 3) If the clothes you wear or your skin color is similar to the surrounding shading, the motion sensor may not work properly. 4) The TV responds to all visual changes around it (lights, displays, dogs, out-of-window changes, and other occurrences). 5) You can adjust the response level by adjusting the sensitivity of the motion detector. Go to: Home > Art > Settings > Motion Detector If you are still experiencing issues with the motion sensor not working properly, please contact Samsung Customer Support and a representative will gladly assist you. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info ~ Samsung Specialist

Steelguins
4 (9,999)

2022-10-06

size : 75"
4 (9,999)
[This review was collected as part of a promotion.] I've had the TV for about a year now and it has weathered Chicago winters and summers without issue. Great, bright picture that has no issues in any conditions. Smart HUB gives me access to nearly all of the shows and streaming services that I could want. I only have two minor complaints about the TV: 1. Access to the inputs requires removal of about 12 screws. There is no way to quickly add a new source such as a streaming stick or HDMI cable without removing all the screws. 2. Adaptive picture and sound are hit or miss. Sometimes they make a huge improvement, other times I need to turn them off to make the unit watchable.
Originally posted on Samsung US
Wendell
4 (9,999)

2021-11-10

Charlotte, NC

size : 75"
4 (9,999)
recently we needed to rearrange our living area, and this meant put a tv in the living room. but we didn't want a black box over the fireplace when it's off. solution, "the frame". as a television, the pictures a nice quality - 4k. but aren't we asking because of the art mode. and here, i think it served it's purpose. we purchased the 2 year art store plan (cause - in this case, with the purchase - it came "free" with getting the tv) and mixed it in with our own photography and artwork. also, the filters are rather nice, taking pictures and giving a different look. no black box on the wall. it's all about the art!
I recommended this product.

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
ZanicKlaus
5 (9,999)

2021-10-18

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] I was in speculation about purchasing the Samsung Sero Smart TV. Because the place I purchased it from only had one left and no display model to preview. Too the quality of Samsung products, I went ahead and purchased the last Sero TV they had. When I got it home tested it out and set it up with the smart features....I was so impressed with the quality. I couldn't help but call my family downstairs too watch one of the kids favorite movie's the New "Batman." All I can say is, it was "AN UNBELIEVABLE EXPERIENCE." That has brought our family closer together. Thanks Samsung keep up the innovation of your products and inwill continue to be a loyal customer. NICKLAUS Z.
Originally posted on Samsung US
MovieFashionista
5 (9,999)

2021-07-23

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] I upgraded my old Panasonic TV to the Samsung Frame and I can’t believe I waited this long! The hype is real. The picture quality is incredible, easy to navigate, and the setup was so seamless. I mainly use my TV for streaming services and all the apps were available. It also comes with free TV channels. I don’t want cable, but this was an added bonus. It also automatically adjust the screen color/brightness and audio based on ambiance which is so convenient. I also like that you can upload your own pictures for the artwork. There are so many great features I’m still discovering but overall so happy with my purchase.
Derek
3 (9,999)

2021-07-26

Burbank, Ca

size : 75"
3 (9,999)
the tv looks great, i had no problems installing it and it sits flush to the wall and really does look like a picture frame. the problem i have is the apps you download to stream like pbs and att now, just dont work very well and are really frustrating! i would suggest buying 3rd party hardware to stream through like apple tv …. samsung software sucks, its glitchy and frustrating to use. even the samsung tv apps are horrible to use and are not intuative at all. i doubt samsung will address the issue, so if your budgeting for a tv and this is your desired tv you should budget another $200 for 3rd party hardware to make watching tv enjoyable and not frustrating.

Features

3 (9,999)

Performance

2 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Response from Samsung:
2021-07-27

Samsung Brand Ambassador

Derek, Thank you for choosing The Frame QLED TV and taking the time to share your experience with your TV's response time and app functionality. These issues may be related to your network connection and quality. We suggest you try the following: 1. Use 5G Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router so there are no obstacles between your TV and the router Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. You may want to enable automatic updates for conveniences. Go to Settings > Support > Software Update, then select Auto Update. Additionally, to optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care. This improves your apps performance as it frees up unused cached memory and closes background apps. If the issue persists, please also try cold booting your TV by holding down the power button on your remote for 5+ sec until the TV turns off and on again, deleting and downloading the apps again, and completing full reset of Smart Hub to correct the issue. I hope these tips help! Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. Thank you for choosing Samsung, we hope to hear from you. ~ Samsung Specialist

TundraNV
5 (9,999)

2021-09-15

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] The smart apps included with the frame TV provide a seamless user experience right out of the box. No need for any additional boxes, cables, or remotes. The includes remote is easy to use and appreciate the raised volume and channel buttons for nighttime viewing. And with CEC comparability, the Samsung remote also controls my Samsung Soundbar. Turn the TV off and it instantly disappears into any room as a stylish piece of iconic framed art or recent family vacation photo(s). Pair all this with further seamless integration with my Samsung Galaxy smartphone, well... it's both simple and elegant- thank you Samsung!!
blevingstein
5 (9,999)

2021-07-23

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] I've had our Frame TV for a little over a month and it has been such a nice fit for our room. We have paired it with a gallery wall and some plants and it looks fantastic. I haven't yet purchased the frame bezels but I'm looking forward to purchasing one. The artwork feature is neat too. There is so much artwork to choose from and when it switches to the picture mode it actually looks like hanging art. Amazing. The picture quality is fine and we're pretty happy with it, its not like Samsung's high end models, but it still has very nice contrasts and vibrant colors. Id buy this TV again if I need another one.
LMasters321
4 (9,999)

2021-07-23

size : 75"
4 (9,999)
[This review was collected as part of a promotion.] The install was simple! The look clean and elegant, I love changing the picture and using the frame feature. It seems like the new model no longer has temperature control only brightness and the controls are overall an adjustment. Speakers seem good, as does the auto sensing picture. I have this in my basement and there is little natural light so not sure how well the remote will do or if the picture adjustment is as great as it would be for a room with lots of light and windows. Overall very happy and feel like this tv offers so much for the price! Also so smart, I don’t know many others doing the solar cell tech or the motion sensor. Love that they are embracing tech!
Tony
3 (9,999)

2021-11-25

size : 75"
3 (9,999)
if you plan to play your xbox series x with this tv, hold on. many customers have complained that since firmware 1506 upgrade, the hdmi port 4 a.k.a. game port doesn't work. tv would suddenly start complaining that it lost signal from the xbox. see the discussion at samsung community. https://eu.community.samsung.com/t5/tv/the-frame-2021-xbox-series-x-and-firmware-1506/td-p/3479612/ you still can use other hdmi ports for xbox series x, however they don't support better graphics. no 120hz / 4k / hdr / vrr. it's like you're still playing the older xbox one. samsung didn't release the firmware fix yet although it's been months. until it is fixed, don't buy this tv for gaming.

Features

5 (9,999)

Performance

3 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Response from Samsung:
2021-11-29

Samsung Brand Ambassador

Tony, Thank you for choosing Samsung’s The Frame TV and for sharing the issues you are experiencing with connected devices. Please be sure your firmware is up to date with version 1805.4 which includes input device performance updates. You can check this by going to: Settings > Support > Software Update. If the issue persists, here are a few additional troubleshooting steps you can try: - Connect your console to HDMI port number 4. - Turn on Input Signal Plus. Press Home and navigate to Settings> General > External Device Manager > Input Signal Plus and turn it on for HDMI 4. I hope this helps. Should you need further assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info ~ Samsung Specialist

Bri Chi
4 (9,999)

2021-03-19

DC area

size : 75"
4 (9,999)
happy with installed tv; however, agree with all of the previous reviews about the mounting hardware. we watched tutorials showing the ease of install w/one bracket, but there are two with the 2021 model. please include a template! the bracket placement diagram is difficult to work out, and our model didnt line up with two studs, so we had to make an extra trip to the hardware atore for heavy duty anchors. diagrams are not easy to follow, and are too small to see accurate location of small parts (wire keepers). with a template and better instructions, we probably could have installed in half the time.
I recommended this product.

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Mark
5 (9,999)

2021-03-22

Jacksonville, FL

size : 75"
5 (9,999)
i, like probably all of these reviews, had preordered my 2021 frame tv. i was elated to see this updated mounting design. it will undoubtedly prove to be much more robust. the instructions could have been a bit clearer, however, they did eventually make perfect sense. the template depicts the height of the tv at two different elevations; the lower position is where the tv will be when complete, while the top elevation depicts where the tv will need to be held during installation to align the tv into the keyholes of the mounting brackets. the tv is so thin and is held flush to the wall. the cable to the box is very flexible, thin, and clear. measuring just less than 15 feet.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Response from Samsung:
2021-03-24

Samsung Brand Ambassador

Mark: Thank you for sharing your installation experience of Samsung’s new 2021 Frame TV and including a photo of your mounted TV. It looks fantastic! and you were able to keep your space looking clean and tidy with the One Invisible Connection and hidden One Connect Box. When watching TV, SpaceFit Sound is able to self-calibrate to optimize the sound based on your room’s acoustics. Should you need assistance with features or usage, please contact Samsung Customer Support via any of the below options: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Text HELP to 62913 Samsung Members App Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Goatdawg
5 (9,999)

2021-04-11

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] Streaming from your phone through the smart things app could not be easier,just a pull down and a click and you can mirror or cast to your TV ,was a little bummed out that sansung won't let you sideload or even down load your own apps but with cast so easy from your samsung device it really didn't matter much ,I even. Threw the firestick in the drawer didn't need to mess with another remote, always have my phone in my hand anyway,and I tried this with several different samsunh phones worked flawlessly with SmartThings, S-10 5g ,Note 9 ,Note 8,S9+ even tried a J 7 just to see if older model's worked and the a10 was no different ,they did their thing with the connection simplicity.
Marcus
4 (9,999)

2022-01-11

size : 75"
4 (9,999)
my wife really wanted a tv we could try to blend in with our 100 year old home. we also looked at the comparable lg tv but settled on the 55” frame. i love the flush wall mount and was able to install it myself with no issues, you’ll just need one additional person to help you lift the tv up and hang it on the wall. the picture quality is excellent and we connected it to a sonos surround system and love the dolby atmos quality sound from the earc channel. our only gripe with it is that the smart tv features are sluggish and sometimes the apps simply do not work or will crash (paramount plus was a big issue). we ended up getting a roku ultra for 4k streaming and that solved our issue.
I recommended this product.

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2022-01-11

Samsung Brand Ambassador

Marcus, Thank you for your review of The Frame TV and sharing your experience with delayed response time. To optimize the Smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support > Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. Should you need further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info ~ Samsung Specialist

312 feedback
4 (9,999)

2021-06-03

size : 75"
4 (9,999)
somehow this review is limited to 800 characters. this is pt. 1. so far, and it's only been 2 days, this tv is really good., but i'll try to help the community that may be evaluating it. i have the 65 inch version. the screen faces east for me and is under about a 8 foot overhang with slats on the northside (so partial shade, and open on the south side. for the most part there is no or limited glare in the 2-4pm time frame as of june in chicago. you can squint and see some but the picture is bright enough that you really have to pay attention to it to notice. once the sun is farther down, it's really as sharp as our indoor tvs. and at night, it's jaw dropping. more info in pic
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Feez
4 (9,999)

2021-09-09

size : 75"
4 (9,999)
[This review was collected as part of a promotion.] I love the samsung Sero Tv because its very different. The fact that you can switch from portrait and landscape mode is very amazing. Gaming is very incredible on this Tv especially with game mode as it makes gaming very smooth and although its refresh rate is only 60hz, It feels like 120hz because its very smooth. The inbuilt netflix on the Tv is better than that of the streaming devices because in 4k its just superior. Also its very compact as i can decide to move it from my living room to my bed room without any major effort. Hopefully this Tv is not discontinued because what it need now are bigger sizes and better support for portrait mode apps which will make it more of a complete tv.
Originally posted on Samsung US
Alinson
5 (9,999)

2021-09-14

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] Bought this tv for my office to use as entertainment and as a second screen for my work device. This includes using Samsung Dex from time to time, despite the lack of Dolby vision the HDR on this model is superb dex works flawlessly wirelessly and wired. I don't usually use Samsung's tizen ui but this one's actually pretty good just wish the remote was not ir based and instead was Bluetooth but hey they give you the option to buy one! Overall asthetics are great picture is great out of the box. Extremely happy with my purchase. Will be buying a bigger version in the future for my living room.
Response from Samsung:
2021-09-14

Samsung Brand Ambassador

Alinson, Thank you for purchasing Samsung’s 2021 Frame TV. I'm happy to hear you are enjoying your experience with Dex when paired with your new TV! We appreciate your feedback on the Solar Cell Remote included with your TV. Please know your remote features both IR and Bluetooth; when pairing the remote to your TV (pressing the Return and Play/Pause buttons simultaneously), this establishes a Bluetooth connection between your TV and remote. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Specialist

Eric
2 (9,999)

2022-04-04

Baltimore, MD

size : 75"
2 (9,999)
when it's up on your wall and going through art, it looks fantastic - it really does. however it has numerous issues that shouldn't be seen in a tv for this price. 1. doesn't lay totally flat against the wall - the top part tends to hang off slightly more than the rest of the tv, it's not fully flush. 2. it has pretty bad backlight bleeding. 3. internet issues - the wifi will completely drop for no apparent reason. when attempting to reconnect, it will say "incorrect password" even though it mostly certainly is not the wrong password. you need to literally unplug the tv and plug it back in for it to reconnect. 4. laggy / poor ui - it will sometimes get bogged down and unresponsive.

Features

3 (9,999)

Performance

2 (9,999)

Design

4 (9,999)

Value

1 (9,999)
JPCMD
5 (9,999)

2021-04-19

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] I have three Frame TVs, a 55'', 65'', and 32'' and will probably buy another for the guest room and one for the workout studio. These are, by far, the best TVs I've ever seen. They are bright and clear, the sound on the larger units is shockingly good, the interface is easy to use and very responsive. (It's easy to move between Netflix, HBO max, Apple TV, Amazon video, etc.). They also look great. The tv fades into the room and is no longer an eyesore. One disappointment: the 32'' version comes with a much thinker one connect cable than the larger TVs, which can't easily be hidden or made discreet. So it works much less well on the wall unless you add an outlet behind the TV itself.
Hisqueen
3 (9,999)

2021-06-22

size : 75"
3 (9,999)
[This review was collected as part of a promotion.] So my mother had got a new tv and asked if I would like to have hers. Well how could I say no it was pretty much new. She said the only thing wrong with it was it wasnt loud enough for her. So I took it home and plugged it in and tried to watch it Ithe volume was all the way on 0 so i cut it up and at 14 it was already blowing me away. I cut it all the way up and i knew their was Noway she had the volume up I told her the next day to find out she had the remote upside down like she did her new tv and said it wasnt loud enough. I use it to watch Netflix and chill and it's great for fortnight
Originally posted on Samsung US
Response from Samsung:
2021-06-23

Samsung Brand Ambassador

Hi Hisqueen, I am glad to hear that you are very enjoying The Sero TV! Not only does its screen rotates so you can watch your favorite content whether it's in portrait or landscape, The Sero also displays an optimized aspect ratio so you can enjoy content, apps, and social media on the entire screen. If you are experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Specialist

LoveTheSero
5 (9,999)

2021-06-30

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] I have bought several The Sero TV’s for various projects. I add them to projects we have for different clients and they are always blown away by its features, looks, and the quality of the image. The Sero is the most versatile TV out there. Packed with features and with a beautiful presentation you can sometimes forget it is a TV. The image quality is amazing and the pre loaded apps, features, and functions make it a great option for your home or office. I will continue to buy The Sero as an add on to the projects we do for our clients. I hope they come up with bigger screens though.
Originally posted on Samsung US
Streamking121
5 (9,999)

2021-03-31

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] This product has many great feature mainly the ultra high definition is what I am so thrilled to see. I enjoy streaming all day it's amazing there isn't any distortion on any of the pictures. The quality of the screen is in full detail right down to the finest hairs on a bugs leg. My kids game all day If i allow them. Allows me time to get caught up on my dad time alone. (Haha) Often I stay up late just wacthing TV. There are countless apps that can be added and so much more I am just starting to explorer my TV . i can't wait to see what's next. So much more I am still learning.
Originally posted on Samsung US
Justin
4 (9,999)

2021-03-25

size : 75"
4 (9,999)
the instructions for this tv are certainly not clear. you are lucky if you hit two studs perfectly where you want the tv. i suggest going to the hardware store and getting dry wall achors. it took me about one hour to figure out how to mount the tv. there is a template included but trying to use that and make it level is difficult but not impossible. i wouldn’t go too crazy trying to get the template level becuase you do have a good amount of correction once its hung. just need to make sure you get the height correct. once hung it looks beautiful. so thin, and near flush to the wall.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Jiles
5 (9,999)

2022-01-10

castle rock, co

size : 75"
5 (9,999)
We added a 55" frame in our dining area and it made a huge difference in the room. The artwork looks amazing and we can use the tv for news in the mornings. The integration with ring is also super cool. The rotating artwork with the turn on sensor is worth the price of admission.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Jess
5 (9,999)

2021-04-19

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] We got the frame tv to replace our old tv.I can’t even begin to describe the difference. The picture is so clear and lifelike that I almost feel like I am inside it, 3D like. The setup was easy, the Home Screen is so intuitive to use that my 4.5yo has already mastered it. Adding apps was simple too. I have yet to explore all the tv has to offer including the picture set up when the tv is off so can’t speak to that of yet. I also can’t speak of the wall mount since we will be moving soon and will wait to mount at the new apartment. Overall worth every penny. It is a gorgeous tv.
Niel
4 (9,999)

2021-06-29

Atlanta, GA

size : 75"
4 (9,999)
the only complaint that i have about this tv is youtube tv app crashing!!!! i have the previous generations of frame tv's.. the 2019 - 49", 2020 - 50", and now the 2021 50" and it improves every year until the black screen from youtube tv takes over... the fix for me is reinstalling the app, or performing a power cycle.....but it is annoying that you have to do this everyday.....besides that, samsung products in general are awesome & i've never been disappointed, so hopefully 1-update will fix this issue and then i'll be ready to buy the 75" frame for the living room... but i won't buy it until the youtube tv app issue is fixed.... like i said, the 2019 & 2020 models do not have any issues....just the 2021
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
ExploreTheTechnoclogy
5 (9,999)

2021-04-26

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] Out of Box experience was really straight forward. After that setup was super smooth. Overall transition between Portrait and Landscape mode is really amazing. Picture quality is at par. Space was also super comfortable and fits into my office room perfect. However bit disappointed with less support of Portrait mode Apps. I wanted to try some of the streaming apps in Portrait mode but seems the support is not there. But a good side is if you open any App and the TV is set to portrait mode, with user input it does switches to landscape mode. So far really happy with the TV.
Originally posted on Samsung US
RHathaway
5 (9,999)

2021-09-24

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] I really love my Samsung The Frame TV. I recently redesigned my living/room dining room area, which is an open concept space, and wanted a larger TV but did not want it to be "the presence" in the room. I decided on a 55 inch The Frame, and I don't regret a single penny spent on this TV. It is gorgeous, and I love the selection of artwork available to customize the design to my interior design. Ironically, while it blends in beautifully into my space, it has become "the presence" in the room because my friends and family really love the TV's art and design. Go figure!
Andrey
2 (9,999)

2021-07-09

size : 75"
2 (9,999)
an ok clarity and video quality. absolutely the worst software and firmware of any device i ever had. constantly loses connection (every other device works perfectly fine). every time you turn it back on after watching netflix, amazon or hulu it automatically turns on the ludicrous samsung tv nonsense. no way to change it. it takes about a minute for the tv to get it bearings, like an old fat tvs from the 70s. it's basically stuck on some nonsense that you've never chosen and you can click on any button all you want, it will wake up at it's on pace, when it's ready. on top of losing network connection it randomly disconnects from the samsung bluetooth speaker that i've bought with it and jumps back to tv sound.
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

1 (9,999)
Response from Samsung:
2021-07-09

Samsung Brand Ambassador

Hello Andrey, Thank you for your review of The Serif TV and for sharing your experience with connectivity issues. A network issue may be the cause. You may want to go through these steps to check your network connection: 1) Make sure that no items that can generate electromagnetic interferences are placed between the TV and the wireless/wired access point. 2) Check if the access point is turned on. If it is on, turn it off, wait 1 or 2 minutes, and then turn it on. Enter the correct password if required. 3) If the wireless connection fails, connect the TV to the access point via a LAN cable. If the TV can connect to the Internet normally via the wired connection, there might be a problem with the access point. In this case, try using a different access point. 4) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 5) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. After performing the above steps, please try to reconnect your Bluetooth device to your TV. When connecting a Bluetooth device, please keep the following in mind: - Bluetooth devices will not be remembered as these devices are used on demand. When the TV turns off, the Bluetooth device will disconnect, and the TV won’t reconnect automatically unless you choose to pair the device again. - The TV and Bluetooth device may disconnect, depending on the distance between them. Your Bluetooth device will need to be within - You can't use Bluetooth devices and the Wi-Fi Speaker Surround Setup feature (also called Surround), or TV SoundConnect simultaneously. - Electronic devices may cause radio interference and other issues. Devices that generate electromagnetic waves must be kept away from the soundbar, such as microwaves, wireless LAN devices, medical equipment, etc. - Lip-sync errors may occur. A Bluetooth device may hum or malfunction: - When part of your body is in contact with the Bluetooth device or the TV. - When there are obstructions in between the TV and Bluetooth devices, such as a wall, corner, or office partitioning. The device may not perform Bluetooth search or connection correctly under the following circumstances: - If there is a strong electrical field around the Bluetooth device. - If several Bluetooth devices are simultaneously paired with the speaker. If you do not want Samsung TV Plus to run when turning on your TV, please know that you can choose what your TV does when you turn it on by going to Settings > General > Smart Features 1) When you set Autorun Smart Hub to on, the TV displays the Home Screen automatically when you turn the TV on. 2) If Autorun Last App is set to on, the last used app is automatically run when you turn on the TV. Please know that the Last App Used function may not work with all apps. I hope these tips helps. If there is anything we can do to further assist and improve your user experience, please do let us know by contacting Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info We hope to hear from you. ~ Samsung Specialist

greg
3 (9,999)

2022-03-17

size : 75"
3 (9,999)
i love the concept of this tv. it has a great picture and looks nice and flat up on the wall. xbox x games look great. however, i'm running the latest firmware: 1904 and i have hdmi arc out to my onkyo home theater receiver, i'm sad to say that the audio randomly goes out for a few seconds and then pops back on. this occurs regardless of the source, samsung tv, netflix, xbox x in game hdmi port. i search and apparently others have complained of the same issue. i really wished samsung would fix this issue. i would give it 5 stars if not for this annoying issue.

Features

4 (9,999)

Performance

2 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Ernie
5 (9,999)

2021-04-19

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] This is the first Samsung TV we have purchased. Now I know why people are brand loyal. This TV is a work of art, but also filled with great tech. The movement rate is amazing. The ambient mode works well. We didn’t want a TV in our living room but this doesn’t look like a TV. We were going between this model and the Frame. The frame is closely mounted to the wall, which limits viewing angles in our living room. This can be easily moved and wires are well hidden. I can set art on it by simply finding high resolution images via web search to use. Highly recommended!
Originally posted on Samsung US
Nanurunerk
5 (9,999)

2020-11-09

size : 75"
5 (9,999)
43" Class The Sero QLED 4K UHD HDR Smart TV QN43LS05TAFXZA When rotating from PORTRAIT to LANDSCAPE an audible indicator followed by a pop-up ERROR MESSAGE: "A Problem occurred during Rotation. Please solve the problem and try again." An End User solution is required in order to achieve LANDSCAPE by the application of consistent pressure to edge of TV Screen guiding the direction of the rotation. However, if this application by the End User is interrupted before the rotation to LANDSCAPE completes the screen orientation immediately returns to PORTRAIT.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
robert
4 (9,999)

2021-05-02

NY

size : 75"
4 (9,999)
i love this tv, its the third samsung i own and they keep getting better! minus i star because of the fact that they must have listened to the complaints about the wall mount difficulty, because the model i received was totally different than all the how to videos on the internet (there are many) and the typical wordless/ picture only instructions are accompanied by a paper template. before i tackle the job i wish samsung had posted an online updated instruction video, or at least an updated written verson to accompany this change as it does not look too sturdy
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Response from Samsung:
2021-05-03

Samsung Brand Ambassador

robert: Thank you for sharing your feedback regarding the mounting instructions of your 2021 Frame TV. Your experience is very important to us and will be shared with our product teams. Should you ever have questions or need help, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. If you have any questions about features, settings, etc., Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

TheFutureishere
5 (9,999)

2021-04-23

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] I absolutely love this TV. From the rotating screen vibrant screen to the sound.. Samsung you really did it. Its so easy to use with my Samsung Galaxy S21 Ultra i can control everything with the smart things app. I use every app and also mirror my screen and use instagram on the big screem. I am disabled so being able to control the TV with my phone and being able to move the TV around wherever I want its just perfect. Every friend and family that comes and sees the TV they say they want it. Thank you Samsung for having such great innovating devices as always.
Originally posted on Samsung US
WildSteve
5 (9,999)

2022-10-26

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] I was a little skeptical about the performance of an outdoor TV but this TV has been awesome so far (a couple of months). It gets a fair amount of light during the day but its super bright and clear; I can always see the picture really clearly. The UI is actually really good and I was able to download apps like Spotify that didn't come pre-loaded. I run the whole thing off wifi and the streaming works well. Finally, the sound is great for what I need -- I was originally planning on getting a soundbar but probably won't after having used the TV for a bit.
Originally posted on Samsung US
Paul
4 (9,999)

2022-01-12

Los Angeles

size : 75"
4 (9,999)
i like this tv. i purchased the teak frame, and it looks good in our room. the screen is a little glossy, but the tv has a solid picture and is somewhat easy to use. but, the frame art software is terrible. sifting through images is very slow, and why am i not able to set the tv tot art mode on a schedule??? why can i just not set the tv to turn on automatically at 8:00 am on shuffle my art? just not possible. if you turn it off at night, it stays off until you turn it on. this should be on a schedule. for those that say, well, you can automate this in smart things, you cannot. you can set the tv to turn on automatically in the morning, but not in art mode. you can do it on ambient mode, but not art mode for some super odd reason.
I recommended this product.

Features

3 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Response from Samsung:
2022-01-12

Samsung Brand Ambassador

Hi Paul, Thank you for choosing The Frame TV and for sharing your experience with delayed response time. Your feedback regarding Art Mode and SmartThings automations is appreciated and will be shared with our internal teams. To optimize the Smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support > Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. Should you need further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info ~ Samsung Specialist

desdet
5 (9,999)

2021-04-23

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] We love the look and the picture quality of the Samsung Frame TV. The remote and smart tv features are easy to use and operate. We have added some of our own apps and favorites. Tying the tv to Alexa was an added bonus. No problem navigating the television if you do not want to use the remote, just use Alexa! The best part of purchasing this television is to use it as wall art when not watching a show. People have been over and did not even know that there was a TV on the wall in the room with them. The Samsung Frame TV was the right purchase for us!
zuko
4 (9,999)

2020-10-09

Fremont CA

size : 75"
4 (9,999)
bought it on impulse, as soon as i saw as this was unique and bold.i don't watch a lot of tiktok videos. ebooks looks stunning on this tv. being able to project windows pc to this tv is a huge plus. for zoom calls, i am able to project the zoom window from my windows pc to the tv and use it as extension to my laptop screen and keep my laptop screen for browsing while on the call. however, couple of nice things to have. 1) while smartthings app on my samsung galaxy s5e works flawlessly, i'm unable to mirror my pixel 3xl using smartthings app. 2) if the tv had a camera and microphone built in (microphone is on the remote though), one could use it as a giant screen smart device by itself to make google duo or echo video calls.
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Gary
5 (9,999)

2020-08-15

Fort lauderdale, FL

size : 75"
5 (9,999)
i have to say... i love it! this has to be the brightest tv i have ever seen! at night i reduce the brightness. i like if florida and the spot i have it in gets a lot of direct sun! and i have no problem seeing the picture! i got the 55” which didnt come out at launch. it’great. i have four qled indoor tvs. 2019 82”, 2020 65” and a 2018 55” and 2017 55”. the terrace is a true qled tv. the picture is amazing. the design is casing are cool. its heavier because of the water proof case. but not by a lot. having it be a smart tv is great also. my only complaint would be the speaker volume. you really do need to add some kind of speaker to the system. i have thia tv installed on my balcony in a condo building. but i love this tv!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2020-08-19

OBA

Gary, I am glad that The Terrace QLED 4K UHD HDR Smart TV is delivering on your outdoor entertainment expectations. Powered by our proprietary QLED technology, it elevates your home theater enjoyment by upscaling any content to 4K magnificence – exceptional details, a billion+ refined colors, extreme contrasts, and more. Direct Full Array, Wide-Viewing Angle with anti-glare, 2000 nits brightness, and its Weather-Resistant durability further ensure that you can enjoy the same very best QLED viewing experience in your favorite outdoor spaces, rain or shine. Our Terrace Sound Bar is a perfect fit to further elevate your entertainment enjoyment. It connects to your Terrace TV with Wi-Fi and Bluetooth, and withstands excessive temperatures and is weather rated IP55, to protect against dust and rain. With a built-in woofer and wide-range tweeter, you can experience 210 watts of immersive sound with deep, rich bass, and hear consistently clear sound anywhere you sit. Our customer care team is always happy to help should you have any questions. You can reach us at 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Thank you for choosing Samsung! -Samsung Ambassador

4EverYoung
5 (9,999)

2021-06-30

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] As my title suggested, this is a unique but very versatile use in my 3-in-one loft office for work, entertainment, and exercises. Serif is the center piece for all the 3 activities, because it can stand on it's with 4 poles or on table, or desk! A great versatile frame design. I use a small turn table underneath it when on desk or table, it can be easily rotate 360 degree for different viewing situations, on spin bike, sofa, of office desk. Serif is the only TV in the world that allows this. I love my Serif. All my family and friends love it too.
Originally posted on Samsung US
XtGuo
4 (9,999)

2021-10-09

size : 75"
4 (9,999)
[This review was collected as part of a promotion.] The included TV wall mount structure may not be suitable for the United States . It comes with a special wall mount, but everyone knows that only part of the walls in the United States is made of wood and the wood is often arranged regularly. The 75-inch TV（the frame） did not match the arrangement of the wood on the wall, and eventually I had to modify the wall mount, which took me a whole day( And it may be cost dangerous). In addition, I don’t know if it’s a problem-the panel of this TV is not very flat, it looks like a cheap mirror, but it does not have this problem when it is turned on. In the end, I like to watch the painting when TV is turned off, but if I use my own photo, it can’t be displayed in full screen. I don’t know why.
bigskysooner
4 (9,999)

2023-05-31

size : 75"
4 (9,999)
[This review was collected as part of a promotion.] We love the outstanding day and night picture quality on our Terrace TV. We have a very nice outdoor living space and we use it year round. We have guests over for movie nights and sporting events - everyone loves the tv. The only issue we have is more of an annoyance - we very commonly have to re-enter user name and password for our wifi network for the tv and for the apps available for the tv. We have other wifi enabled tvs indoors - rarely if ever do we experience similar connectivity problems with these smart tvs and Amazon Fire devices.
Originally posted on Samsung US
Response from Samsung:
2023-05-31

Samsung Brand Ambassador

bigskysooner, We appreciate your review of Samsung’s Terrace TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Lija
3 (9,999)

2021-12-09

size : 75"
3 (9,999)
i love the look of this tv, and the fact that it has a minimalist stand although i wish that the stand was a bit taller. the picture quality is nice too. but i am disappointed in the interface. lots of bloatware and apps that can't be uninstalled. adds that cannot be opted out of. additionally, i could not find a way to make my most frequently used apps to show up first in the app row. the voice assistant does not have a voice wake feature (this was not made clear in the product description). so every time i want to use the voice assistant, i have to have the remote in my hand and press the microphone button. talk about useless... in that regard, my old non-smart tv with amazon's fire cube connected to it provided a better experience...
Originally posted on Samsung US

Features

3 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Response from Samsung:
2021-12-09

Samsung Brand Ambassador

Lija, Thank you for your review of The Serif TV and for sharing your experience with the voice assistant feature, as well as moving apps. Please know you can customize the Smart Hub (which launches at the bottom of your TV screen) by removing apps from or adding apps to the home screen. To remove an app from the TV's Smart Hub, navigate to the app you want to remove. Then, press and hold the ‘Enter’ button in the middle your remote’s directional button pad and select Remove. Select Remove again to confirm. You can also move an app to another location by selecting Move. To add an app that may not already be on your Smart Hub, go to: Home > Apps > Select the desired app. From there, you can add to home, lock, move, reinstall or delete. I hope this helps! Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Specialist

Will2k
5 (9,999)

2021-10-07

Nokesville

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] My family's outdoor hang out time has really increased since we got this TV. We love watching movies, TV shows, and listening to music from our favorite streaming services using the Smart TV feature. Has even been a good excuse to invite friends and family over more often. The picture quality is outstanding due to the QLED 4k quality. The anti-reflection screen and adaptive picture feature keep our shows and movies easy to see in any type of weather. With the Quantum HDR 2000 powered by HDR10+ the details of every scene are crisp and clear.
Bobcat21
5 (9,999)

2022-10-05

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] We have three Samsung QLED TV's in the household, and The Terrace beats them all! Great brightness, even on the sunniest of days, terrific color, and a crisp, crystal clear picture. We love our college football Saturdays with games on the TV while working around the yard or just chillin with a good game and some enjoyable beverages :). The TV is mounted in under our gazebo but it can still get wet in a good rain and we have had zero problems with moisture. Products like The Terrace is the reason we buy no other TV brand but Samsung!
Originally posted on Samsung US
halflight
4 (9,999)

2021-07-23

size : 75"
4 (9,999)
[This review was collected as part of a promotion.] Overall I'm very happy with my 55" Samsung Frame TV which I bought for my living room. It's a smaller room, so it's nice that I have the option of displaying art on the TV when it's not in use since it takes up so much of the wall it's hung on. Speaking of the wall mount, I'm guessing that the 2 wall brackets were added to make for much easier leveling after the TV is hung (which I appreciate). However, I found that getting the spacing correct AND making sure both brackets could be mounted onto a stud to be completely impossible, even with all the holes provided in the bracket. I wish the designers had taken into account typical stud distances when they designed the new wall mount bracket, but luckily I was able to hang it without any problem.
TheFrameBuyer
5 (9,999)

2021-04-23

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] A thinner frame, with a rich interface and a cinema ready picture quality. Some claimed it is impossible to hang on a wall using the supplied tv wall adapter however i found it relatively easy - took me less than 2 hours overall. The instructions could use a step-by step walk-through with either an online movie on "how-to" or dedicated English instructions for ease of use. I love the new remote and the rechargeable function but do not love so much the size of the new One Connect Box . Overall a great purchase and would recommend it.
Benny013
1 (9,999)

2026-06-22

Cincinnati

size : 75"
1 (9,999)
While the TV initially worked great and I enjoyed it outside, over time the screen started to accumulate water spots that works not go away despite covering the TV frequently and using many different screen cleaners. Then recently the TV would power on and off just for a 1/2 second but with no picture. A repair tech indicated it needs a "new panel" which costs more than I originally paid for the TV. So in short it was a very expensive 4 year TV. May as well buy a cheap one to move in and outside if they only last that long. So I am.
Originally posted on Samsung US

Features

4 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)

AI Functionality

2 (9,999)
Response from Samsung:
2026-06-22

Samsung Specialist

Benny013, Thanks for your review. If there's anything else we can assist with, we're here to help. Call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: • LiveChat with an agent • Manuals, Software, and Warranty Info • Creating a Service ticket ~ Samsung Specialist

Mattyslice
5 (9,999)

2021-09-24

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] I use my TV for all streaming (Netflix, HBO, Amazon Prime, etc.). I live in a small apartment so having something that helps make it feel more like "home" was very important. My wife is an interior designer and has wanted The Frame for a long time. At first, I was skeptical and thought while it would look great on the wall, it would be a "less spec'ed" TV. I was very wrong. The TV is beautiful with amazing picture, powerful processing, and all the connections I was looking for. A subscription to the Samsung Art store is a must. There is so much gorgeous art to choose from and truly makes it look like a piece of art on the wall. Would highly recommend for anyone wanting to combine a a powerful QLED TV with the versatility and beauty wall-mounted picture.
Siouxzi99
5 (9,999)

2021-04-08

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] My Serif Samsung Smart TV gives me hours of movie streaming and viewing pleasure, incredible gaming experiences, endless surround music sound, and all with great ease. This huge 43 inch screen TV, being the best that I have ever owned is a simple claim to make in that it has every feature, function, and option that I could want and more. With it's exceptionally vivid color and optimum sound and it's wonderfully user-friendly operation, it is the finest in it's class by far. I am a very satisfied customer. Thank you again Samsung.
Originally posted on Samsung US
Johnson
1 (9,999)

2021-11-12

Columbia, SC

size : 75"
1 (9,999)
what could have been a good television is crippled by the horrible remote, which is further complicated by samsung's poorly conceived choice to us a rf remote instead of the common infrared which eliminates the opportunity to replace it with an aftermarket remote. the cursor jumps all over the place with a single push, continuously scrolling from left to right. it doesn't matter if you push the directional button once or hold it down. very disappointed with purchase. went from a sony to samsung and really wish that i hadn't.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2021-11-15

Samsung Brand Ambassador

Johnson, Thank you for sharing your review of The Frame TV. We value your feedback regarding the Solar Cell Remote and will share it with our teams. If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific usage scenario, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info ~ Samsung Specialist

Jonas5317
5 (9,999)

2021-09-24

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] When decorating a room both me and my wife like to bring a room to life, but not at the expense of space and clutter. This tv fill ups out living room space nicely between windows flanked by 4-5’ cacti on each side and frames adorning a top and the sides. When in art mode it really does look like an art gallery display and we love it! We found the picture quality to be above average with decent viewing angles and good enough sound to do away with the sound bar as to not break the illusion of no TV we were going for.
Southpaw
5 (9,999)

2021-04-19

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] We love to sit outside under our new pavilion and watch movies in the fresh air. We stream all content to this tv and have really enjoyed this purchase. I added the Terrance sound bar which definitely boost the sound. Glare is very minimal and the picture is so vivid! Previous to this purchase I had a non-outdoor tv on a roll around cart but the glare was bad. A strong wind came up one day and toppled the TV over. That's when I decide to invest in TV made for the outdoors and the Terrance 55" TV fit the bill!
Originally posted on Samsung US
Sara
2 (9,999)

2021-07-08

size : 75"
2 (9,999)
[This review was collected as part of a promotion.] The tv is absolutely beautiful and exactly what I wanted it to look like. People can’t believe that my artwork magically changes into a tv. On the downside, the tv has a difficult time streaming apple play and tv shows from apps on the phone. It constantly cuts out during my shows and it pretty punishing for watch. I’m sure regular cable or satellite Tv would be fine on it but not apple play. I find myself going into the bedroom to use my cheap Visio that was 1/4 of the price if this one instead of using it.
Response from Samsung:
2021-07-08

Samsung Brand Ambassador

Hi Sara, Thank you for sharing your experience with the screen mirroring feature of your Frame TV. Your TV may experience difficulties connecting to your device due to surrounding radio interference. You can try changing the frequency of the wireless access band, and then try to connect. For the best connection between your phone and TV, you may want to use a 5.0GHz connection if available. You may also want to try the following steps to check your network connection. 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. I hope these tips help. Should you need further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. We hope to hear from you. ~ Samsung Specialist

12thMonkey
5 (9,999)

2021-04-19

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] I have a partner who didn't like the look of a TV in the bedroom so I was debating between this and the frame tv. So far I'm happy I choose this. The one caveat is that I wish it had access to the frame art store and that you could change the size of some of the matt/borders when using the ambient mode. If you are thinking about this tv make sure you realize it cannot be mounted. The tv picture quality and sound are great, the look and feel of what it adds to the room is even better. Get this, you'll be happy.
Originally posted on Samsung US
McSuch
5 (9,999)

2021-04-19

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] I love the frame. It's slim aesthetic makes it compatible with just about any setup. The one connect box might be the best part of most of the new samsung TVs. It allows for maximum output with minimal footprint. The art mode is great too. I do find the purchasable art on the pricey side and I can't think of a reason to subscribe for the service, however, you can import your own pictures. This makes this feature a must for me. All in all I highly recommend to anyone. It gives new meaning to entertainment.
Matt
2 (9,999)

2021-06-13

Seattle

size : 75"
2 (9,999)
for this expensive of a tv, i had high expectations. seeing the 2020 no-gap mount, i was expecting the same (or better) from the 2021 version, but that isn't the case. the new mount no longer mentions "no-gap" and is poorly designed. it doesn't have cutouts in the back of the tv for the mount to fit into. it's easy enough to calculate where to place the mount based on the chart provided, but there are no drywall anchors included (only concrete). this meant a trip to the store to buy my own toggle bolts. i don't know who decided to change the design, but i'm disappointed. i'm sure the automated reply will link a youtube video, but watch it and you'll see at 1:48 the noticeable gap behind the tv. i am contemplating returning the tv for the 2020 model strictly for better mount.

Features

2 (9,999)

Performance

3 (9,999)

Design

1 (9,999)

Value

2 (9,999)
Response from Samsung:
2021-06-15

Samsung Brand Ambassador

Hello Matt, Thank you sharing your experience with the wall mount included with The Frame TV. Your thoughts on the wall mount design are appreciated and will be shared with our internal teams. We appreciate your feedback on the YouTube video designed to assist you in wall mount installation as well! Your input is invaluable in our continuous pursuit of delivering the best in product and customer experience. Should you wish to obtain the updated wall mount manual and template to assist you in installation, please call Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. We hope to hear from you. ~ Samsung Specialist

shafty023
5 (9,999)

2022-09-29

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] I have my TV mounted outside on my patio with just a partial overhang from my roof shading it. From 4pm till sunset I have direct sunlight exposure. The TV looks phenomenal at all times. It's had wind, rain, sun all hit it and it keeps ticking. Snow season is coming up so we'll see how it performs then but I'm sure it'll be fine. Brightness is perfect and sound quality surprisingly is really good so I didn't have to purchase additional speakers. I would and have highly recommended this TV for outdoor usage.
Originally posted on Samsung US
Anonymous
5 (9,999)

2022-02-24

Bangalore - IN

size : 75"
5 (9,999)
pros i have paired my tv with samsung q800a soundbar and it works perfectly well. one thing to note here is that this tv does not support q-symphony you cant really get the tv+soundbar through earc however tv+soundbar works for me on wifi mode. having said that you would not be able to enjoy dolby atmos, dolby digital plus audio formats using wifi. cons the frame does not support dolby vision or dts:x which is a big drawback. even samsung q series soundbars support dolby vision passthrough and dts:x audio.
I recommended this product.

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Brian
1 (9,999)

2021-12-13

Detroit, MI

size : 75"
1 (9,999)
Overall TV performance is average at best. User interface is clunky. I purchased The Frame for its ART features, however I am having difficulty accessing the “Samsung Collection", "an exclusive selection of 100 artworks from 37 renowned artists and spanning 10 categories,” as listed on the website. I can only find the "Complementary Art" selection of 23 pieces. The Samsung Collection was a key decision point in my purchase of The Frame TV and I am not happy with the features without this product feature.

Features

1 (9,999)

Performance

2 (9,999)

Design

2 (9,999)

Value

1 (9,999)
Response from Samsung:
2021-12-14

Samsung Brand Ambassador

Hi Brian, Thank you for choosing The Frame TV and for your review. Please know the Samsung Collection not only refers to the pre-loaded artwork, but the Art Store as well. The Art Store gives you access to over 1,400 classic and modern masterpieces, as well as stunning digital art and photography from galleries around the world. Additionally, Samsung has partnered with Xbox to bring stunning new artwork to our Art Store Collection, allowing you to further personalize your setup with art from Halo, Gears of War, Fallout and more. When you subscribe to The Art Store Membership, you can use the Art Store unlimitedly and enjoy various art works and replace them with new ones according to your preferences. Navigate to Art Store > Membership and follow the on-screen instructions to complete your subscription. You can also subscribe to the Art Store using the SmartThings app as well. I hope this helps! Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info ~ Samsung Specialist

AtlantaBaby
5 (9,999)

2021-10-12

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] I bought my Samsung Serif for the design of the set. Although you can set it up to stand on a shelf or console, I used the legs that come with it to stand on the floor. Doing this elevates the Samsung from a "TV" to "furniture". The designers were very careful about how cables are hidden - there is a removable panel on the back to tuck them in, and there's a hollow sleeve that mounts on one of the legs to snake the power cord through. The TV has nice settings like an ambient mode and built in apps.
Originally posted on Samsung US
SINNIK
5 (9,999)

2021-04-08

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] I use my smart TV as a monitor for my PC, as well as a gaming display for my Playstation 4 and Google Stadia, my "virtual console" (which features 4K gaming for a fraction of the cost of traditional hardware, i.e. graphics cards, etc.). This TV surpassed even my wildest expectations, from sharpness and definition, to color quality, producing previously unknown levels of rich contrast, HDR color mode, for instance). You don't know what you're missing because you've not yet experienced it, in other words.
Originally posted on Samsung US
Stanlee210
5 (9,999)

2021-03-31

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] I would use my Samsung tv all day as a matter fact I work at home now and do most my online application s thru my Note 10plus(hoping to update here asap lol) with DeX and I d stream everything literally thru it including my security cameras and I like I said do work all day thru my phone and would love a nice size 32 43 curved be great with a amazing sound bar. Boy that would make my day considering all I do is sit ar my desk since me auto accident cant move until I get help so TV wow that would be great
Originally posted on Samsung US
Manakete
4 (9,999)

2021-04-23

size : 75"
4 (9,999)
[This review was collected as part of a promotion.] What can I say except I really do like the TV. I do wish the available apps were more inclusive but, what they do have is enough to get by. I mainly use it for gaming and the picture is crystal clear as expected, other than that I use it for streaming services. I also have a large movie collection but, I typically buy the digital combos. However, the app needed to view my collection isn't on the TV which is disappointing. With how digital everything is going I'd expect a wider variety of movie apps.
Leela
2 (9,999)

2023-02-10

Culleoka, TN

size : 75"
2 (9,999)
I bought this for the Art app. It took a day to get it going due to the uncharged remote they sent me. This TV is the most feature-rich, but incredibly hard to use device I have ever seen in my 25 year career with intelligent devices. What a horrible UI. I am stumped to figure out how to use the Art feature beyond showing one pic. The TV looks rich, lots of free channels, and no evident way to add my existing apps like PBS. When I turn to TV mode, some dumb show starts playing automatically. Horrible.

Features

5 (9,999)

Performance

5 (9,999)

Design

1 (9,999)

Value

5 (9,999)
r2down22go1
5 (9,999)

2021-09-03

Gainesville

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] Just got my Samsung "The Terrace" 75" TV up and running. I decided to attach mine to a movable cart so it can be pushed around my deck. First, this is a bright TV. You really can watch it in sunlight! I also got the sound-bar, and the sound is great. Hookup was easy, but it takes two people to hang the tv. This set is quite heavy at over 100 lbs and you can feel how sturdy it is. No cheap plastic here. Setup went well. Internet and app connections were normal and easy. I will add more details as I do more, but so far both the brightness and high refresh rate are great!!! I love the way the cords are feed out from a waterproof compartment. You feed them through a gasket after removing a "barbell" shaped rubber stopper. Frim fit. The remote is solid, and feel substantial!
Kristech2021
5 (9,999)

2021-04-08

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] I have seen using many samsung products, but the one I came across is a unique one, one of the most innovative TVs I have seen. Pros: 1. 4K Screen 2. Portrait mode. 3. Sound Quality 4. Form Factor. 5. Seemless screen mirror from mobile is experience of another level 6. Sero wheels, icing on the cake. Cons: 1. No ethernet port. 2. Wifi behaves finicky in 5GHz, screen mirror doesn't work. 3. Power off button puts it in standby, doesn't completely power off. 4. Limited features, please add PIP feature.
Originally posted on Samsung US
Reddy4
4 (9,999)

2021-04-19

size : 75"
4 (9,999)
[This review was collected as part of a promotion.] Loved the TV, initially had issues connecting to wifi every time the Sero is turned on. I had to reset the network and then factory reset resolved the issue. Also if there was a way to keep the Sero in landscape mode when it is turned off, that would be nice. I mostly use it in Landscape mode and every time I turn on and off I have to change it to landscape mode manually which I feel is an essential feature. In future larger size TVs in Sero might be nice to introduce and many people will like this
Originally posted on Samsung US
Mike
5 (9,999)

2022-02-10

NJ

size : 75"
5 (9,999)
ultra bright and easy to see in the sun. made a great addition to my backyard. sound could have been a little better but i guess that’s why they want you to buy the sound bar. for this price it should have been better. i ended up hooking it up to my sonance mag 6.1 surround sound system outside via hdmi arc port and it’s amazing now. just wish it wasn’t so heavy because there aren’t many outdoor tv mounts on the market to hold something this big and heavy. maybe samsung could come out with their own mount for it. also wish it had some sort of security latch on it to make it harder for someone to steal. i ended up finding an aftermarket wire cable that screws into the vesa mount to help secure it. other than that i wouldn’t change a thing. but let’s see how long it lasts outside.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Rays
5 (9,999)

2021-03-29

Madera, CA

size : 75"
5 (9,999)
this tv turned out amazing! we were blown away at the brightness and clarity of the picture. these photos don't do it justice of how vibrant the picture is. we wanted something to be the focal point of our backyard and this tv delivered! this is the 75 inch terrace. i was really surprised on how fast we received everything. within a day i received tracking info and received everything ordered within a week. we also added the mx-t70 and that thing is super loud! kudos to samsung on these products.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
SKGDC
4 (9,999)

2021-03-22

Washington, DC

size : 75"
4 (9,999)
pros: - the tv itself is stunning - the user interface is great - the art mode is amazing - storage space no longer an issue cons - the new mount is tough. it allows you to slightly change the level after it is already hung, so maybe that is why they switched. it does not need to be perfect because it does allow changes after hanging. it is hard to get it to click into place after it is hung. - the one box is big and heavy. samsung previewed a new thinner version for some tvs - youtubetv app goes black when you switch channels and not work again. you go to settings and reinstall the app and then the app works again. samsung needs to talk to youtube and fix the problem. my wife thought this was a splurge when i purchased it, but she loves it and won't let me ever buy a "normal" tv again
I recommended this product.

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Stxtrini
5 (9,999)

2021-10-07

Ruskin

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] We recently moved to a new house and my husband wanted to set up the garage so he could have his friends come over to watch sports. This was a great investment and addition to our garage. He was very excited when he found out I purchased this for him. The TV is built really well to handle the reflections of the outdoors with the design of the screen with the anti-glare and also providing a very bright picture. Hookup was easy, but it takes two people to hang the tv. This set is quite heavy at over 100 lbs and you can feel how sturdy it is. The view is great from all sides. The screen is the brightest available as outdoors the sunlight can be very bright. , I have no hesitation recommending the Samsung Terrace. I received this TV set at a discounted price in exchange for my honest feedback.  
Keeps disconnecting
2 (9,999)

2021-04-26

Houston, TX

size : 75"
2 (9,999)
i love the design and picture quality of the t.v. however, this tv and another samsung tv (older model) i own, keep disconnecting from my wifi, overnight and during the day. i've tried changing the router channels, rebooting the tvs, and other tips i've found online and nothing works. this doesn't happen on any other device or tvs i have from other brands which makes it really frustrating. a tv without connection is pretty useless. i wish they release an update or something to fix this issue.

Features

5 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

2 (9,999)
Response from Samsung:
2021-04-28

Samsung Brand Ambassador

Keeps disconnecting: Thank you for purchasing the 2021 Frame TV and for sharing the details of your issue with Wi-Fi connectivity. A network issue may be the cause. You may want to go through these steps to check your network connection: 1) Make sure that no items that can generate electromagnetic interferences are placed between the TV and the wireless/wired access point. 2) Check if the access point is turned on. If it is on, turn it off, wait 1 or 2 minutes, and then turn it on. Enter the correct password if required. 3) If the wireless connection fails, connect the TV to the access point via a LAN cable. If the TV can connect to the Internet normally via the wired connection, there might be a problem with the access point. In this case, try using a different access point. 4) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 5) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. Should you have questions or need further assistance, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Sincere
5 (9,999)

2023-08-02

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] I gotta say, The Terrace Full Sun Outdoor QLED 4K Smart TV is pretty darn impressive! The picture quality is top-notch, even in bright sunlight. The colors pop, and I can see every detail crystal clear. It's perfect for enjoying my favorite shows and sports outside. The TV's smart features are easy to use, and I love how I can connect it to my Wi-Fi and stream content without any hassle. The remote is straightforward, which is great for someone like me who's not tech-savvy. Setting it up was a breeze, and it seems durable enough to withstand the outdoor elements. However, I wish the price was a bit more budget-friendly, but you get what you pay for, right? Overall, I'm thrilled with The Terrace Full Sun Outdoor QLED 4K Smart TV. It has turned my outdoor space into an entertainment paradise!
Originally posted on Samsung US

Value

5 (9,999)
ryankile
5 (9,999)

2021-09-29

Colorado Springs

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] I received this product at a discount in exchange for my honest opinion. The Samsung Terrace television and soundbar are welcome additions to my patio. I was skeptical that the TV could handle the elements and lighting outdoors, but I have quickly learned this thing is GREAT! The TV is built really well to handle the reflections of the outdoors with the design of the screen with the anti-glare and also providing a very bright picture. At this point we have mainly watched sports with the NFL and college football just starting up. I have not noticed any blur or jitters like some indoor televisions often experience. The picture quality is smooth and vibrant. All in all, I would highly recommend the Samsung Terrace tv and soundbar to anyone looking to kick up their outdoor entertaining experience.
seanmbr
5 (9,999)

2021-06-29

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] The dimensions of the TV fit wonderfully into our living room setup. The OneConnect box is a stroke of genius and the functionality of the TV is everything I could ask for. My one improvement would be to the overall brightness of the TV, as it does remain quite dim at times. Also, the Art Mode Slideshow is not intuitive. I would expect that to be fixed in subsequent updates. The TV itself is stunning, functionally sound and I would recommend this at any size point to anyone interested!
Response from Samsung:
2021-06-29

Samsung Brand Ambassador

Hi seanmbr, Thank you for purchasing The Frame TV and for your review. I am happy to hear that you are enjoying the realistic picture quality delivered to your screen with our Quantum Dot technology which powers over a billion brilliant shades of vivid and lifelike colors that stay true regardless of the scene’s brightness. If the default brightness is not to your liking, you can customize the brightness level between 0 – 50. Go to Home > Settings > Picture > Expert Settings > Brightness. You can also try different Picture Modes to see which best fits your needs. Go to Home > Settings > Picture > Picture Mode for the below choices: 1) Standard: Is the default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Is suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. Intelligent Mode also enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Home > Settings > General > Intelligent Mode Settings. Adaptive Picture, which is among the options, optimizes brightness and provides the best picture quality in real time, based on the lighting condition and the content you're viewing. I hope you can use these adjustment recommendations to set the image to your liking. If you would like further assistance with settings, features, or functions, please reach out to Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Specialist

Techman
5 (9,999)

2022-07-25

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] I solely use this with streaming services and love the Samsung TV interface. It overlaps excellently with programs like Hulu, Netflix, and Prime Video. Excellent 4K video with clean and crisp images throughout the day and night. Planned to get a sound bar as well but the Terrace has very good sound quality capable of being easily heard around our entire backyard. Favorite feature is the Samsung/Android ecosystem overlap for easy content sharing with my Tab S7 and any Samsung phones.
Originally posted on Samsung US
Wifey
5 (9,999)

2021-06-24

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] Honestly and myself strange but this television got us through some hard times during the pandemic! Being able to cast my son's projects in school work from the screen help tremendously and just being able to help him along the way! It is also made for a wonderful football Sunday, of course once sports started again! It has contributed to movie night being a true adventure! In a way, we're grateful that a wonderful piece of technology to help us get through such a devastating event!
Zak2021
5 (9,999)

2021-06-29

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] This is a overall great product. It allows me to do everything that I wanted to do with a TV and much more. The amount that came with it allows me to mount it to the wall and make it appear that it looks like a picture rather than a TV coming from people that enter my living room. I thoroughly enjoy that it allows me to switch from Ambient Mode, art mode, and other various modes that I utilize. The picture on the screen is amazing. Definitely would refer this product to my friends.
ElyG
1 (9,999)

2021-09-29

size : 75"
1 (9,999)
absolutely do not buy this tv. it's beautiful. and when it works, it's a thing of beauty. but it rarely works, and samsung keeps pushing out updates to the software that breaks critical funcitonality. e.g., right now, it can't play a slideshow. which is the whole reason you pay extra for this tv! and support is useless...all they do is tell you to factory reset, then sit with your broken tv for months and hope it gets fixed in the next update (and nothing else gets broken).

Features

1 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

1 (9,999)
Response from Samsung:
2021-09-29

Samsung Brand Ambassador

ElyG, Thank you for choosing Samsung's Frame TV. I'm sorry to hear you are experiencing difficulties with the Art Mode Slide Show feature. Please be sure your firmware is up to date with version 1805.4 which includes various performance and usability updates. You can check this by going to: Settings > Support > Software Update. If this firmware version is not yet available on your TV, you can download the update on a USB drive and manually update your TV: 1. On Samsung's website (upper right corner), go to: Support > Manuals & Software > Find your TV model. 2. Download the update and extract it to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.) 3. Connect the USB thumb drive to a USB port on your TV. 4. Navigate to Settings > Support > Software Update, select Update Now, and then select Yes. 5. Follow the on-screen instructions to install the updated software. If you are still experiencing issues after performing any necessary firmware updates, please try the following steps: - Reset your TV's Smart Hub. Navigate to Settings > Support > Device Care > Self Diagnosis > Reset Smart Hub. Please keep in mind this will be sign out of your Samsung Account and all of your apps, not just the one you're having trouble with. Make sure you have the current login information for all of your accounts before you proceed. - Refresh your TV using the SmartThings app. From the Devices tab, swipe down to refresh the device list. - Delete and re-add your TV on the SmartThings app. I hope these tips help! Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Specialist

KMCC
3 (9,999)

2022-02-25

Rancho Cordova, Ca

size : 75"
3 (9,999)
arrg! i love this tv so much but i cant stand seeing this “nearly invisible” cord hanging under the tv. i almost returned it but im hoping eventually to find a solution. i bought this tv more for the art look then tv. how many pieces of art have a power cord? i have been told i cant run the one connect cord through the wall because it is not fire rated. and now learn samsung does not even sell a fire rated cord yet. so disappointing! samsung please fix this! what are my options!

Features

5 (9,999)

Performance

5 (9,999)

Design

1 (9,999)

Value

4 (9,999)
SanCarlos
5 (9,999)

2021-06-29

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] We chose the Samsung Terrace to hang in our backyard as the spot receives about 3 hours of direct sunlight per day. The choice to go with Samsung was name brand, reviews and the only outdoor TV with smartTV applications. It has not disappointed! The anti-glare feature allows for full color in direct or non-direct sunlight with a great picture. The smart tv allows me to stream Xfinity cable as well as other services(Netflix, Hulu, etc) for local sports or movies for the kids in the backyard. Only an outlet was necessary. The volume on the tv itself isn’t bad, but being that it’s Bluetooth-enabled, I hooked up portable sonos speakers that can be placed wherever. I can always add the sound bar when needed. In all, it has down everything I’ve asked and has made the larger ticket price definitely worth it!
Originally posted on Samsung US
GoCubs
5 (9,999)

2022-06-16

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] Wonderful television to add to your backyard. Day or night. Perfect for watching a baseball game from pool or hot tub. Everyone who sees our TV now asks where they can get one. The audio is sent to our landscape speakers with no delay and the audio can played on all speakers in our house. I would also recommend a sound bar when you do not want to use the landscape speakers. Great product to finish off a pool area. Another reason you won't want to leave your house.
Originally posted on Samsung US
Joeybjab05
5 (9,999)

2021-06-30

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] The Sero I have is a very unique television. I had a DirecTV fell and tell me that it was something he's never seen before; that's pretty awesome considering the features. I really like how I can view vertically when I connect my phone. Sound is pretty powerful, so that everyone in the room can hear. I do wish it came in a larger size, but it works for me. I like that I can use the device as a floor model, I don't have to worry about it falling over. If it included a webcam it would be the best TV I've ever owned, but it's my first digital television and I really like it. Hopefully this inspires you to check it out and see for yourself what the Sero is like. The spinning feature and the many apps that are already available without download make this a special buy. Try it for yourself and see what you like.
Originally posted on Samsung US
Pblars
4 (9,999)

2021-10-11

size : 75"
4 (9,999)
[This review was collected as part of a promotion.] As a "serious" amateur photographer I intended to frame a photo for over our fireplace in our livingroom. After considering the cost of framing I found the Frame tv and found it to be a perfect option to not only display and update photos on the wall, but have the option to stream TV. The quality is fantastic with great color and features. We have been thoroughly impressed with the frame for both the options to display when not watching and the options for streaming shows.
jjujju
5 (9,999)

2021-04-03

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] Hello I excited to tell you about my Samsung smart TV experience I would like to start off by saying not only am I first time tv owner but a Samsung smart TV owner I am definitely still a newbie an there's alot of thing I still need to figure out how to do but Samsung is pretty thorough when it come to using the guides that come with the TV there is even multiple shortcut buttons on the remotes to help fine the guide an whatever you just might need I love my Samsung TV
Eameslounger77
5 (9,999)

2021-07-08

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] We bought the Sero a few months back for our grandson and he fell in love with it! The capabilities are incredible, not to mention the sound quality. His favorite feature is mirroring his phone or iPad to view his gaming and social media content. It works flawlessly! My wife and I are huge fans due to the fact it takes up minimal space in his room. In addition the aesthetics and detailing are beautiful. Well done! A great product that we would recommend to anyone.
Originally posted on Samsung US
Response from Samsung:
2021-07-09

Samsung Brand Ambassador

Hi Eameslounger77, I'm so glad to hear your grandson is loving The Sero TV! Not only does its screen rotate so he can watch his favorite content whether it's in portrait or landscape, The Sero also displays an optimized aspect ratio so he can enjoy content, apps, and social media on the entire screen. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. Thank you for choosing Samsung! ~ Samsung Specialist

Angela
5 (9,999)

2021-06-29

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] The pandemic kept us indoors for the most part. My family and I were running out of new experiences or things to do at home. Ordered a Sero TV and the things I’ve been able to do have been endless. I even keep it on at home when I have guests over or working on my laptop. I use it as my own personal digital signage sometimes. LOL. Portraits of the kids, videos even small gifs when celebrating a family get together. It’s all become significantly more interesting haha!
Originally posted on Samsung US
Jawill
1 (9,999)

2022-12-09

Rhode Island

size : 75"
1 (9,999)
Beware. This tv is terrible. 6 weeks after the one year warranty and half the screen is shadowy and green and Samsung will not do anything about it because the warranty expired 42 days ago. A super expensive tv that is now junk after a year. It is obviously a faulty product since I have never had a tv fail this quickly and notice a ton of other reviews with the same problem. I am so disappointed in Samsung for not addressing this and will never buy a Samsung again

Performance

1 (9,999)

Value

1 (9,999)
Mike
2 (9,999)

2021-11-21

size : 75"
2 (9,999)
love the concept for the frame tv, and when it works, the art mode is incredible. it works maybe 50% of the time. the software is garbage unfortunately, samsung clearly hasn’t invested in that aspect of it. both my tv and the smart things app are updated, but the interface is really buggy, so hard to tell if it’s the tv’s os or the app. i’ll try calling customer support, but i’ve read other users’ questions and this is typical so likely not fixable. it’s a shame.

Features

4 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

1 (9,999)
Response from Samsung:
2021-11-22

Samsung Brand Ambassador

Mike, Thank you for your review of The Frame TV and for sharing your experience. To optimize the Smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support > Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. Should you need further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Specialist

BOBMAR
5 (9,999)

2021-06-29

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] We use it for Streaming, Movies, & Sports. It does a great job from the point of a processor in TV. The picture stays extremely clear in all kinds of action. We are very pleased with the lighting as our 55" Frame Tv stays stays clear in a very bright room with a lot of windows. My wife loves the ability to turn off the TV and be able to view a picture which is the point of the TV. Many visitors comment about that ability to view it as a picture. People love that.
Bostonval
5 (9,999)

2021-04-08

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] I use my tv for various things, movies games..ect. I love the picture quality, it's so good in fact friends actually comment on how sharp the picture is. It's so simple to use. You dont have to have a degree to figure out how to use its many features. Easy to move from one place to another, its light. The color is just unbelievable... also I have noticed its easier on my eyes than some sets I have owned in past. It's a winner all the way around. 9/ 10 stars.
Originally posted on Samsung US
MP4050
4 (9,999)

2022-10-26

size : 75"
4 (9,999)
[This review was collected as part of a promotion.] This is a very solid outdoor TV. It is very heavy and seems pretty well sealed up. Picture is bright and clear. It is also fairly easy to use (I primarily stream content). The picture does seem to lag sometimes during sports, but that may be because I have primarily been using so far when it is a bit colder. Also the screen seems to smudge pretty easily. Not a big deal at night but in sunlight it is a bit distracting. Overall I am happy about the purchase.
Originally posted on Samsung US
Response from Samsung:
2022-10-26

Samsung Brand Ambassador

MP4050, Thank you for your review - It's great to hear you're enjoying the image quality of your Terrace Partial Sun TV, and we appreciate your feedback on your experience when watching content with fast motion. For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings - Off: Picture Clarity Settings will always be off - Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched - Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction. Should you need further assistance with features or other product usage, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Amor
3 (9,999)

2020-09-15

size : 75"
3 (9,999)
[This review was collected as part of a promotion.] The speakers in this thing are tiny. For such a wide frame, they could have not only put larger speakers, but also multiple dedicated speakers for different frequency responses. Selling it as NSF friendly or apple play is deceiving due to this tiny speakers. It could also use a motion sensor similar to the frame that auto turns on when people are there, and it could use better iphone proximity sensing, it always wants to shut itself down claiming the phone is out of range when you're there in the same room. The edge of the serif washes down the blacks around the edges with its reflection. The back lid does not hide enough of a cavity to hide mush else than one tiny wire. They should put a built in antenna on these machines, again this could have been incorporated into the serifs frame. Now the good, it is quite beautiful.
Originally posted on Samsung US
Cjbrower
5 (9,999)

2020-10-06

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] Since my first Samsung Television - I never look anywhere else when it comes to a gadget like this, Not by only implementing a smart viewing experience while retainjng a user friendly but also stay constant in remembering the importance of what a Television meant to the first person to ever put one in their hone, It's very obvious Samsung checks all the boxes while continously innovating new features and functionalities all while remaining the quality choice.
Originally posted on Samsung US
copes stuff
5 (9,999)

2022-07-26

Illinois

size : 75"
5 (9,999)
i'm using this on a covered porch in northern illinois. it is mounted above the countertop of an outdoor kitchen and does not get any full sun. it is protected from precipitation unless there is severe wind. this tv probably has the best picture of any tv we own (65" lg & samsung, 74" sony; all 4k), even on very bright days. the sound is good from the built-in speakers too, although i have it hooked up to a 2 channel receiver. i really couldn't be happier.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Thomas
2 (9,999)

2021-03-20

Los Angeles, CA

size : 75"
2 (9,999)
i want to echo what the previous reviewers below have stated about the new mounting hardware. upon unboxing i saw the new mount had been split into two pieces and new immediately it was a dud. beyond the annoyance of positioning/leveling the clamps in the back slide so i have little faith in this wall mounting process. samsung, please address this issue. it's clearly a problem and such a shame, too, since the functionality and use of the tv is incredible.

Features

5 (9,999)

Performance

5 (9,999)

Design

1 (9,999)

Value

2 (9,999)
Response from Samsung:
2021-05-28

Samsung Brand Ambassador

Hi Thomas, We appreciate you sharing your experience with mounting your Frame TV. Samsung is committed to providing the best possible product experience, quality, and value & we have implemented updates to our wall mount manual and mechanical design based on feedback like yours. Improvements to installation information are available, and we ask that you contact Samsung Customer Support via any of the below options for the updated wall mount template. We also recommend referring to this video on how to install the wall mount for The Frame TV: https://www.youtube.com/watch?v=Ja30z7NizRU 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. We hope to hear from you. ~ Samsung Specialist

KendallDaGreat
5 (9,999)

2021-04-19

size : 75"
5 (9,999)
[This review was collected as part of a promotion.] This TV is Amazing! Aside from the terrific 4k picture and viewing angles, this TV has a showstopper of a feature. The ability to automatically swivel the Sero depending on the media I am viewing is stunning and something that blows the minds off of my friends and family. The Sero really is a modern work of art, not just a television. For those who want to push to boundaries of innovation and display the technology in their home, the Samsung Sero is for you!
Originally posted on Samsung US

User manual & downloads

e-Manual

ver 4.5.0 | 5.88 MB

Jul 09. 2025

ENGLISH

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e-Manual

ver 4.5.0 | 5.96 MB

Jul 09. 2025

FRENCH

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User Manual

ver 2101190 | 1.49 MB

Sep 13. 2021

ENGLISH, FRENCH
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Remote control

ver 2101190 | 0.16 MB

Sep 01. 2021

ENGLISH, FRENCH
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Product support

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  • * This function is supported with limited Samsung mobile devices. Please refer to support page for details on compatible mobile devices.

    * Some apps on the mobile devices may not be availabe on The Terrace at the time of your purchase. Third party content providers may remove apps from the Smart TV platform or stop updating them at any time.

    * Each device must be connected to Wi-Fi or other wireless network.

    * The Terrace is designed for placement and use in outdoor shaded environments. The TV can be partially exposed to ambient/non-direct sunlight but direct sunlight should be avoided.
  • 1. * Actual product may differ from image shown. Please see our product gallery.

    * Images and videos are simulated and for illustration purposes only.

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  • 2. * Samsung is ranked No.1 TV brand for 15 years.
    * Source- Omdia , Jan-2021. Ranking in terms of shipments. Results are not an endorsement of Samsung. Any reliance on these results is at the third party’s own risk. Go to feature
  • 3. * Panel protected up to 6 hours at 40˚C and 700W. Based on internal test results and subject to change according to viewing conditions. Brightness may decrease to protect panel with other high temperatures and sunlight conditions. Go to feature
  • 4. * Typical brightness based on internal testing standards and is subject to change according to viewing environment or specific conditions.

    * Nit level capability may decrease in certain high temperature and sunlight conditions. Go to feature
  • 5. * Smart services and GUI (Graphic User Interface) may vary by model, region, language, mobile devices, or TV product.

    * A Samsung Account is required to set up the TV.

    * Actual user experience may vary.

    * Some features and functions provided by connected devices may not be supported or limited to use.

    * Turn-on TV feature support may vary by model.

    * Some OTT apps may not be supported in certain region. OTT services require separate subscription.
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  • 6. * Protection from water and dust based on IP55 (International Protection Rating) standard and safe to operate at temperatures between -31 to 50℃. Water projected by a low-pressure nozzle (6.3mm) against enclosure from any direction and protected from limited dust ingress.

    * IP55 (Ingress Protection Rating): Degrees of protection provided by enclosures (IEC 60529).

    * Installation must be in a shaded area. Please refer to the User Manual.
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  • 7. * 100% colour volume measured in Movie Mode and the DCI-P3 colour space, certified by VDE.

    * Motion Rate Index takes into account all three factors that contribute to motion technology: panel refresh rate, image processor speed and backlight technology. Go to feature
  • 8. * Dramatization. Go to feature
  • 9. * Direct Full Array Numerical Index is based on backlighting, antireflection and contrast enhancement technologies. Go to feature
  • 10. * Viewing experience may vary according to types of content and format.

    * 4K AI Upscaling enhances content to near-4K picture quality. Based on laboratory testing. Viewing experience may vary according to types of content and format. Go to feature
  • 11. * The range of Quantum HDR claims luminance based on internal testing standards and is subject to change according to viewing environment or specific conditions. Go to feature
  • 12. * Supports Android OS and iOS based smartphone. Go to feature
  • 13. * Compatible devices only.

    * When using NFC on TV, Bluetooth on your mobile will automatically activate.

    * This service only works when TV and mobile are on.

    * Be sure to tap away from the TV screen and bezel corners. It may be scratched or broken to the TV or mobile device screen.

    * Recommend using your mobile device with the cover in place and lightly tap it on any external edge of the TV.

    * Tap View is available in Samsung Galaxy devices with Android 8.1 or higher.
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  • 14. * Available technology, functions, GUI (Graphic User Interface) and smart features may vary by region, service provider, network environment, mobile devices or product, and are subject to change without notice.

    * Actual user experience may vary.

    * Compatible devices only.

    * Supports Screen Mirroring compatible devices including smart phones or tablets. (Android 4.2 and higher)

    * Supports Airplay 2 compatible devices including iOS devices, or Mac book. Laptops/PCs with Windows 10. Go to feature
  • 15. * AirPlay 2 functionality is available on all 2020 and later Samsung smart TV.

    * Apple and AirPlay 2 are trademarks of Apple Inc., registered in the U.S. and other countries.

    * AirPlay 2 requires iOS 12.3 or later, or macOS 10.14.5 or later.

    * Apple AirPlay may not be supported depending on the model or geographical area.
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  • 16. * Available technology, functions, GUI (Graphic User Interface) and features may vary by region, service provider, network environment, or product, and are subject to change without notice.

    * Each device must be connected to Wi-Fi or other wireless network.

    * Must download and install the SmartThings app.

    * For interoperability through SmartThings, all the devices should be registered with a single Samsung Account.
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  • 17. * Available technology, functions, GUI(Graphic User Interface) and smart features may vary by region, service provider, network environment, mobile devices or TV product, and are subject to change without notice.

    * Actual user experience may vary.

    * This feature is only available in certain languages.

    * Bixby voice commands recognize English (US/UK), French, Spanish, German, Italian, Chinese and Korean. Not all accents, dialects and expressions recognized. Go to feature
  • 18. * Available technology, functions, GUI(Graphic User Interface) and smart features may vary by region, service provider, network environment, mobile devices or TV product, and are subject to change without notice.

    * Actual user experience may vary.

    * Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Go to feature
  • 19. * Compatible devices must fit inside available installation area on built-in Media Bay (5.5 x 1.0 x 7.9 inches). Go to feature
  • 20. * Please check whether your device is Wi-Fi compatible. Go to feature
  • 21. * Please check whether your device is Bluetooth® compatible. Go to feature
  • 22. * Protection from water and dust based on IP56 (International Protection Rating) standard and operating smoothly at temperatures between -30 to 50℃. Water projected by a nozzle (6.3mm) against enclosure from any direction. Protected from high pressure water jets from any direction and limited dust ingress

    * IP56 (Ingress Protection Rating): Degrees of protection provided by enclosures (IEC 60529). Go to feature
  • 23. * Compatible devices only.

    * Each device must be connected to Wi-Fi or other wireless network.

    * Must download and install the SmartThings app. Please refer to support page for details on compatible mobile devices.

    * Actual products including remote control may differ from image shown. Please see our product gallery.

    * For interoperability through SmartThings, all the devices should be registered with a single Samsung Account.

    * Available technology, functions, GUI(Graphic User Interface) and smart features may vary by region, service provider, network environment, mobile devices or TV product, and are subject to change without notice. Go to feature

* Key feature may different from Key Spec