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Repairs are operated by our trusted third party service partners.
1. Subject to the repair requirements and parts availability.
2. This is the maximum price you will pay for an out of warranty front panel only, back panel only or front and back panel replacement for Galaxy Z Flip3 and Flip4 Bespoke Edition models, at any Authorised Service Centre through Pick up service.
3. Purchase from Samsung Shop Online. Values vary based on model and condition. Purchased phones will be blocked if you don't send us your trade-in device. Please read the full Samsung Shop Online Trade-in T&Cs or Samsung EPP & Student Shop Trade-in T&C for more information.
4. Discount values for broken devices will be considerably lower than those for fully-functional devices, unless there is a separate promotion running that specifically alters the value of broken devices.
5. The prices shown are our recommended retail prices for an out of warranty engineer call out fee at any of our Authorised Service Centres. This price doesn’t include the cost of the repair. The Authorised Service Centre will confirm all costs with you directly. In circumstances where multiple call outs are required for an in warranty repair but no fault is found, these may be subject to a call out fee.
6. Only available in certain store locations in the UK.
7. Free screen protector replacements offered twice a year, for the duration of the warranty period.
*Only available at selected Samsung stores. In-store there will be two queues for pre booked appointments and walk-in’s. Walk-in wait time may vary.
