Supply Chain

Responsible Management of Supply Chain

We ensure that our suppliers build a stronger competitive edge through support and cooperation in order to establish a sound corporate ecosystem and a sustainable supply chain.


Driven by our philosophy of fairness, openness, and win-win cooperation, we operate our supply chain with approximately 2,200 suppliers across the globe. We assist all our suppliers in complying with the ‘Samsung Supplier Code of Conduct’ and operating in accordance with relevant local regulations and international standards. Through assessing our suppliers, we manage supply chain risks in terms of sustainability aspects, such as environment, human rights, financials, and etc. Furthermore, we continuously support our suppliers to build mutual competitive edge and growth.

Supply Chain Management Strategy and Five Criteria



    We secure an all-encompassing competitive edge in cost, delivery, quality, technology, and human resources in order to maximize synergy, speed, and efficiency with our suppliers and create a corporate ecosystem that enables sustainable growth.



    We request that international standards and regulations be abided by in the areas of human rights management, work environment, ethics, and conflict mineral issues with an aim to build an open and transparent management accountability system that engages all stakeholders along the supply chain.



    We work solely with Eco Partner-certified suppliers so that we can assess and manage the environmental impact that may occur in their components, raw materials, and manufacturing process.

we buy value, we pay trust. Cost competitiveness (Economic). On time delivery (Economic). Supplier competitiveness (Economics, Social, Environmental). Response to Risk (Economics, Social, Environmental). Human resources capacity (Economic).
Supplier Operation, Partner Collaboration, Supplier work environment, conflict minerals management

Supplier Operation

At Samsung, we endeavor to build strategic partnerships with top-performing suppliers based on mutual trust. This is why we adopt a fair and transparent process in operating our supplier registration system for new suppliers while performing annual assessments to assist our suppliers in reinforcing their competitive edge and minimizing relevant risks.
Any company who is willing to bring your differentiated technological capability to the table and wishes to do business with Samsung can post their new business proposals on our procurement portal( anytime. Our International Procurement Center (IPC) serves as the procurement hub, and the IPC enables us to identify outstanding suppliers in strategically important regions across the globe.

Key Evaluation Items of Our New Supplier Registration Program

Environment and Safety
Request suppliers to satisfy the criteria set in 22 articles, spanning occupational safety, fire prevention equipment, occupational health, hazardous substances, and environmental facility.
Eight mandatory compliance items : Fire prevention equipment, hazards and waste, sewage and wastewater facility, etc.
Labor Rights
Perform mandatory on-site audits on 20 articles, including voluntary work, compliance with work hour regulations, and ban on discrimination.
Three mandatory compliance items : Ban on child labor, guarantee minimum wage, and ban on inhumane treatment.
Conduct reviews on product environmental policy, education & training and the use of hazardous substances.
Conduct business solely with Eco-Partner-certified suppliers.

Comprehensive Evaluation Process


Partner Collaboration Programs

To live by our business philosophy that ‘our competitive edge at Samsung Electronics comes from the competitive edge of our suppliers’, we further push the boundary of our win-win management initiatives to include both domestic and overseas suppliers. We provide a wide array of programs to support funding, education, and innovation to ensure that our suppliers become globally-competitive.

  • KRW 822.8billion : investment in the Win-Win Cooperation Fund


    Create funds valued at KRW 1 trillion with commercial banks

  • 16,209 Persons : Attendees of supplier training

    Employee Capacity-Building

    Provide leadership, job expertise, global and other courses by using our supplier-only training facility

  • 487 companies : Suppliers that received Smart Factory support

    Innovation Initiatives

    Plan to assist nearly 1,000 suppliers as well as SMEs without business relationships with Samsung across the nation in improving their manufacturing capacity by the end of 2017

[2019 Outcomes of Our Key Win-Win Programs]

* We assist our 1st-tier and 2nd-tier suppliers in voicing their grievances through our direct phone line (+82-80-200-3300), via e-mail (, through an online whistle-blowing system on the Win-Win Cooperation Portal (, with on-site supplier consultations, and through various exchange meetings.

Supplier Work Environment

At Samsung, we fully take on our responsibility in advancing human rights management along the entire supply chain, abide by international human rights agreements to guarantee workplace safety and comply with the code of conduct set by the Responsible Business Alliance (RBA). We regularly monitor all our suppliers in accordance with EICC’s verification standards to identify issues and make necessary improvements. While we encourage our 1st-tier suppliers to create a safe workplace, such commitment to workplace safety extends to our 2nd-tier suppliers by way of 1st-tier suppliers. In doing so, we contribute to building a sound ecosystem across our supply chain.

Suuplier Work Environment : self-assessment, All 1st-tier supplier conduct annual self-assessments. On-site audits : Critical suppliers are selected in consideration of transaction volume and self-assessment outcomes, and they receive on-site audits, Year-round and special audits are performed on the employment of apprentices and student workers during the vacation period. Third-party audits :An EICC0certified auditor performs verifications on suppliers selected randomly, Improvement tasks identified as a resdlt of audit outcomes are implemented within three months.

Smelter and Refiner in Samsung Electronics' Supply Chain

Samsung Electronics operates a mineral management system based on ''OECD Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas', and manages smelters in the supply chain through suppliers we work with.
We are actively sharing the smelter list with various stakeholders, including our customers.
Additionally, we encourage suppliers to partner with smelters certified by the RMAP (Responsible Minerals Assurance Process), and require uncertified smelters in our supply chain to become certified by the RMAP.

Smelter and Refiner List

(As of the end of Dec., 2019)

Conflict Minerals-related CFSP Certification of Smelters along the Supply Chain This table describe Conflict Minerals-related CFSP Certification of Smelters along the Supply Chain in sustainability supply chain
Certification Completed Certification in Progress Total
Tantalum (Ta) 40 - 40
Tin (Sn) 76 - 76
Tungsten (W) 41 - 41
Gold (Au) 104 - 104
※ Cobalt(Co) - - 30

Supplier Responsibility

The products and services offered by Samsung Electronics are a result of the dedication and effort of all our suppliers in the supply chain. Samsung Electronics and our suppliers are responsible for the sustainable satisfaction of our customers and civil society. Also, we promise to take full responsibility of the supply chain based on trust and sincerity for the best value.