Samsung Experience Store

Experience the best of Samsung Galaxy at our stores

Our friendly team of Galaxy Experts are here to guide you, answer questions and help you discover everything that Galaxy has to offer.

Find a store
The image depicts a Samsung Experience Store

Locations

Complete store list
The image depicts the inside of a Samsung Experience Store The image depicts the inside of a Samsung Experience Store

Services

Learn more
The image depicts our friendly Samsung Experience Store staff The image depicts our friendly Samsung Experience Store staff

Find your store

Find your store

Find your store

Find your store

Find your store

Find your store

The seamless way
to shop smarter

The seamless way to shop smarter

Pick up your online order at your nearest Samsung Store*

* Available at selected stores

Learn more

Service and support

Our team is always ready to help whenever you need support. They’ll run a quick diagnostics test on your device and even organise repairs.
So drop by and see us in-store, or book an appointment at samsung.com/au/support/your-service/main

One-to-one tutorials

Receive tailored product recommendation and helpful tips from our Galaxy Experts.

A customer being helped by a Galaxy Expert A customer being helped by a Galaxy Expert

Software help

Receive tailored product recommendation and helpful tips from our Galaxy Experts.

A hand holding up a phone, depicting data being transferred. A hand holding up a phone, depicting data being transferred.

Device repair

Consult with our certified technicians for hardware problems. They know how to treat your devices right.

a technian is carefully repairing the circuit board of a S22 Ultra using a pair of tweezers. a technian is carefully repairing the circuit board of a S22 Ultra using a pair of tweezers.

1Fees may apply to AI features at the end of 2025. Image simulated. Samsung account login may be required for certain AI features. *Bonus offer applies to the purchase of a Participating Product from 4th September to 11:59pm 10th October 2025 from Samsung Online Store or Participating Retail Stores. Visit http://www.samsung.com/au/terms/galaxy/tab-s11 for full T&Cs.

2Image simulated for illustrative purposes. Actual UX/UI may differ.Customers who purchase a (i) Galaxy S25 Ultra will receive $500 off RRP between 28 August-10 September (ii) Galaxy S25 Edge will receive $500 off RRP between 21 August-10 September (iii) Galaxy S25 will receive $400 off RRP between 14 August-17 September. Galaxy S25+ excluded from promotion.*T&Cs apply. Offer available at participating Samsung retail stores https://www.samsung.com/au/findastore/. See in store for more details. While stocks last. Ends 10.09.2025.

3Fees may apply for certain AI features at the end of 2025. *T&Cs apply. Offer available at participating Samsung retail stores https://www.samsung.com/au/findastore/. See in store for more details. While stocks last. Ends 10.09.2025

4Fees may apply to AI features at the end of 2025. Image simulated. Samsung account login may be required for certain AI features. Actual UX/UI may differ. *T&Cs apply. Offer available at participating Samsung retail stores https://www.samsung.com/au/findastore/. See in store for more details. While stocks last. Ends 17.09.2025.

5Fees may apply for certain AI features at the end of 2025. Image simulated. Samsung Account login may be required for certain AI features. Visit samsung.com for details.

6Fees may apply to AI features at the end of 2025. Image simulated. Samsung account login may be required for certain AI features. Actual UX/UI may differ. Availability of colours, sizes, models, and watch bands may vary by country of carrier.