Clean and Maintain a Samsung Air Purifier

Last Update date : Jul 29. 2021

Information Icon Please Note: The information on this page is for Australian products only. Models, sequences, error codes or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

The great thing about the Samsung Air Purifier is that you get to enjoy pure air in various ways to suit your needs. The Air Purifier uses a multi-layered purification system. Firstly, the pre-filter extracts larger dust particles. An Activated Carbon Deodorization Filter can also remove harmful gases*. Finally the advanced HEPA Filtration with ultrafine dust filter captures up to 99.97% of 0.3㎛ sized dust**.

For the multi-layered purification system to do what it is designed for, the Air Purifier will need to be cleaned and maintained at certain periods. If the Air Purifier is used 24 hours a day, you will generally need to replace the 2-in-1 filter every 6-12 months and clean the pre-filter every 2 weeks.

A Filter Change Alarm will sound and the Filter Change icon will blink when the filter needs replacing. If you would like to purchase a replacement Air Purifier Filter please click here.

Below is a guide on how to access the filters.

Note: For details on the parts and buttons of the Air Purifier, please head to our page titled Layout of the Samsung Air Purifier.

AX3300
1 Remove the front panel.
  • Press the top part of the product with your thumb and pull the front cover with your other fingers.
Pull front panel from the top.
2 Disassemble the Pre-filter.
  • Locate the latch in the centre top of the Pre-filter. Press down and pull the Pre-filter towards you.
Pull front panel from the top.
3 Remove the 2-in-1 filter.
  • Remove the 2-in-1 filter by pulling it towards yourself from the top centre of the filter.
Pull front panel from the top.

Note: If you are using the Air Purifier for the first time or have purchased a new 2-in-1 filter, please ensure to remove the 2-in-1 filter from the vinyl packaging before use.

4 Clean the pre-filter.
  • Remove any build up of dust using a vacuum to reduce any dust pollution and then softly was through with warm water with a neutral washing agent. Place the pre-filter in the shade until it is completely dry. It is recommended to clean the pre-filter once every 2 weeks if the Air Purifier is in operation 24 hours a day.
Pull front panel from the top.

Caution: Do not use a brush or similar tools to clean as this may damage the pre-filter.

5 Insert the 2-in-1 filter.
  • Place the 2-in-1 filter back into postition and slide the filter down to fix it into place by using the grooves at the bottom.
Pull front panel from the top.
6 Insert the Pre-filter.
  • Place the bottom of the Pre-filter into the grooves at the bottom and then gently push the Pre-filter into place.
Pull front panel from the top.
7 Close the front panel.
  • Place the hooks of the front panel into the grooves at the bottom of the Air Purifier and push the panel into place.
Pull front panel from the top.
8 Reset the filter.
  • Press the Sleep Mode button for more than 3 seconds.
Pull front panel from the top.
9 Cleaning the sensors.
  • If there is dust or foreign substances on the sensor, use a vacuum to clean the sensor and its surrounding. If there are any foreign substances on the sensor, it may not perform properly.
Pull front panel from the top.

Disassembling the Grille to Clean the Air Outlet

  • If the air outlet is dirty, disassemble the grille and re-assemble once it has been cleaned.
1 Grip the front and rear grille as shown.
Pull front panel from the top.
2 Lift up the edges to make a V shape and take the grille out.
Pull front panel from the top.
3 With the grille removed, clean the air outlet from all foreign materials.
Pull front panel from the top.
4 Insert the grille in the front and rear direction of the display as shown.
Pull front panel from the top.
AX5500
1 Remove the front panel.
  • Use your thumbs to press on the top of the product and pull the front panel forward.
Pull front panel from the top.
2 Clean and dry the front panel.
  • Clean any dirt or foreign substance on the front panel with water or a soft cloth.
  • After cleaning with water, thoroughly dry the front panel before reassembling it to the product.
3 Clean the pre-filter.
  • If you see dust accumulated on the pre-filter, remove the large dust first with a vacuum cleaner, and then rinse the filter with lukewarm water.
  • Dry the filters in the shade until completely dry and away from direct sunlight.
Pull front panel from the top.
4 Reassemble the front panel.
  • First, insert the hook on the panel into the groove at the bottom of the product and push the top of the panel until it clicks in.
Pull front panel from the top.
5 Clean the sensors.
  • If there is dust or foreign substance on a sensor, use a vacuum cleaner to clean the sensor and its surrounding.
Pull front panel from the top.

* Tested on the AX80K7580WFD for toluene, xylene, benzene, ethylbenzene, styrene & formaldehyde gases in the National Test Institute of Korea.

** The filter media has over 99.97% dust collection efficiency, based on a particle size of 0.26㎛, as specified by 42 CFR part 84. Tested in the National Test Institute of Korea.

AX7500
1 Remove the front panel.
  • Use your thumbs to press on the top of the product and pull the front panel forward with your other fingers.
Pull front panel from the top.
2 Remove the Pre-filter.
  • Rotate the filter holder 90˚ anticlockwise to release the filter and pull the 2-in-1 filter forward to remove.
Pull front panel from the top.
3 Remove the 2-in-1 filters.
  • Place the hooks of the front panel into the grooves at the bottom of the Air Purifier and push the panel into place.
Pull front panel from the top.
4 Clean the pre-filter.
  • Depending on the dust accumulation, remove the dust with a vacuum and gently wash the filter with a pH-neutral detergent in lukewarm water. Place the filters in the shade until completely dry and keep away from direct sunlight.
  • It is recommended to clean the pre-filter once every 2 weeks if the Air Purifier is in operation 24 hours a day.
Pull front panel from the top.

Caution: Do not use a brush or similar tools to clean as this may damage the pre-filter.

4 Insert the 2-in-1 filters.
  • Check the direction of the filter is correct before inserting and then let the filters sit inside the grooves at the bottom and gently push the top of the filter.
  • Rotate the filter holder 90° clockwise to hold the filter in place.
Pull front panel from the top.
5 Insert the Pre-filters.
  • Place the bottom of the Pre-filter into the grooves and then gently base the top of the Pre-filter into place.
Pull front panel from the top.
6 Close the front panel.
  • Place the bottom of the filter into the grooves and then push the top of the panel into place.
Pull front panel from the top.
7 Reset the filter replacement reminder.
  • Before using the new filters, reset the filter replacement reminder by pressing and holding the Lighting button for 3 seconds or longer.
Pull front panel from the top.
9 Cleaning the sensors.
  • If there is dust or foreign substances on the sensor, use a vacuum to clean the sensor and its surrounding. If there are any foreign substances on the sensor, it may not perform properly.
Pull front panel from the top.

Please refer to our User Manual and Guides to confirm if this function is available on your Samsung Air Purifier.

For further support, please contact us on 1300 362 603 or reach out to us via Chat Support.

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