How to Factory Reset your Washing Machine

Last Update date : Nov 04. 2026

Information Icon Please Note: The information on this page is for Australian products only. Models, sequences, error codes or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

If your washing machine display is malfunctioning, or you want to factory reset it for another reason, the method to do so is generally simple.

If you’re receiving an error code, it may be easier to fix without resetting the machine – so check out our article on Washing Machine Error Codes first to see common codes and their fixes.

This FAQ will explain how to factory reset your Samsung Washing Machine – and is a general guide applicable to most Washers. If you have an older model, or find that the information isn’t working for your machine – consult your User Manual for information specific to your model.

For help with using your Washing Machine Control Panel - Click Here.

Factory Resetting your Bespoke AI Washer only takes a few steps. You can choose to Reset Network Settings (Wi-Fi and SmartThings connections), or Reset All Settings (Factory Reset).

1 Turn on the Power.
2 Tap Settings, then General.
3 Tap Reset, then Reset Network Settings (Wi-Fi and SmartThings) or Reset All Settings (Factory Reset).
4 Hit Reset to confirm.

Resetting your Washing Machine can be done in four simple steps.

1 Turn on the Power.
2 Tap and hold Options for 3 seconds.
3 Turn the Navigation Dial to Factory Reset.
4 Tap the Circle O icon to confirm.

For further assistance, please contact our Chat Support . To find your Samsung product's User Manual, head to Manuals & Downloads.

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