How to get out of Safe Mode or Android Recovery Mode

If your phone or tablet is showing Safe Mode at the bottom corner of your screen, or seems to be stuck on a page that says Downloading or Odin Mode - help is here!

Please Note: This guide is designed for Australian variant Galaxy devices, if you have an international device and require further support click here to get in touch with your Samsung subsidiary.

To get out of Safe Mode:

1 Press the Power button and select Restart
Restarting device
2 Alternatively, press and hold the Volume Down and Side key at the same time for 7 seconds.

If your device continues to boot into Safe Mode, no matter how many times you restart it - there may be something physically wrong with the Volume Down button. Please get in touch by phone or Live Chat, or find your closest service location to have your device assessed and repaired.

To get out of Download Mode:

If your device is stuck on a page that says Downloading.. you'll need to press and hold both the Volume Down and Power buttons at the same time, for 7 seconds.

Download Mode

Android Recovery Mode:

If your screen is showing in tiny text Android Recovery  - you'll need to be careful. It's not recommended to use this mode at all, but if you are stuck here and need to get out, follow the instructions:

Android Recovery
1 Use the Volume Up or Volume Down button to highlight the option Reboot system now
2 Press the Power button to confirm the selection

If you require further assistance, please consult the user manual from our Manuals & Downloads page or contact our Samsung Care Australia experts on 1300 362 603 (Toll Free in Australia). You can also contact our Chat Support team or reach us through Samsung Members Community.