Bespoke Jet™ AI Stick Vacuum Cleaner 280W - VS28C9769QG

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4.4 (169) VS28C9769QG/SA

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Highlights

280W suction power

280W suction power

Up to 100 mins run-time

Up to 100 mins run-time

AI Cleaning Mode

AI Cleaning Mode

Integrated Clean Station™

Integrated Clean Station™

 10 Year Motor Warranty

 10 Year Motor Warranty

 

 

 Sensitive Choice Approved

 Sensitive Choice Approved

 

 

Features

Our most powerful
stick vacuum yet1

With up to 280W and a self-emptying
dustbin

1 Compared to the stated suction power of cordless vacuum products in Samsung.
Based on testing by the Korea Testing Laboratory, in accordance with the IEC62885-4: 2020 standard. Measured at the inlet of the non-motorized tool when the dustbin is empty, using Jet Mode and a large capacity battery that is fully charged.

Powerful Cleaning Performance

Digital Inverter Motor

Designed to effectively capture dust and hair on multiple surfaces The Digital Inverter Motor’s improved design generates an impressive 280W of suction 2, making it our most powerful vacuum yet when compared with other Samsung stick vacuums.

A Bespoke Jet™ AI's HexaJet Motor demonstrates powerful suction. 280W suction power. A Bespoke Jet™ AI's HexaJet Motor demonstrates powerful suction. 280W suction power.

2 Based on testing by the Korea Testing Laboratory, in accordance with the IEC62885-4: 2020 standard. Measured at the inlet of the non-motorized tool when the dustbin is empty, using Jet Mode and a large capacity battery that is fully charged.

Complete dust disposal

Integrated Clean StationTM

Clean from start to finish with the new Integrated Clean StationTM. Air Pulse technology removes hair and fine dust which is then trapped by the auto-closing dustbin, conveniently emptying the bin without getting your hands dirty or dust everywhere. It also stores and charges the stick vacuum, ready for use.

Step 1. Place a Bespoke Jet™ AI with a full dustbin on the All-in-one Clean Station. Step 2. Dustbin is emptying. Air pulse technology empties dustbin and the dust drops into the Clean Station. Step 3. Auto-closing dustbin. Step 1. Place a Bespoke Jet™ AI with a full dustbin on the All-in-one Clean Station. Step 2. Dustbin is emptying. Air pulse technology empties dustbin and the dust drops into the Clean Station. Step 3. Auto-closing dustbin.

Cleaning made easy

AI Cleaning Mode

AI Cleaning mode is able to intelligently identify and adapt to various environments* and floor types by adjusting suction power and brush speed settings, giving you an optimal and efficient clean.

A Bespoke Jet™ AI senses vacuuming air pressure, the brush load and controls suction power and the brush speed. There are 3 different floor surfaces, each covered in dust: carpet, wood and a mat. Brush RPM and Suction power changes depending on the room conditions. Battery power saving up to 14%. A Bespoke Jet™ AI senses vacuuming air pressure, the brush load and controls suction power and the brush speed. There are 3 different floor surfaces, each covered in dust: carpet, wood and a mat. Brush RPM and Suction power changes depending on the room conditions. Battery power saving up to 14%.
* The ability to identify different cleaning environments can be affected by environmental conditions such as objects in the path of the vacuum as well as debris or moisture on the surface of the floor.

Performance

Performance without compromise

Jet Cyclone Technology™

Jet Cyclone technology uses a high-efficiency, multi-cyclone structure with 10 cyclones and 28 air inlets that help create an optimal air path designed to minimise the loss of suction power while trapping fine dust particles.

Cleaning that lasts

Up to 100 mins runtime*

With a powerful 25.2V lithium-ion battery, get up to 100 mins* of uninterrupted cleaning from corner to corner without the rush.

* The stated run time is based on using a large capacity battery that is fully charged at the minimum power level with a non-motorized tool attached. Results may vary depending on actual usage.

Powerful on carpet and hard floors

Active Dual Brush and Slim LED Brush+*

Enjoy outstanding cleaning on most floor types and with LED lighting in the front, now you can clean thoroughly and never miss a spot, even in dark spaces like under furniture.

* Brushes, accessories, and product colour may vary depending on the product specification..
Step 1. Place a Bespoke Jet™ AI with a full dustbin on the All-in-one Clean Station. Step 2. Dustbin is emptying. Air pulse technology empties dustbin and the dust drops into the Clean Station. Step 3. Auto-closing dustbin. Step 1. Place a Bespoke Jet™ AI with a full dustbin on the All-in-one Clean Station. Step 2. Dustbin is emptying. Air pulse technology empties dustbin and the dust drops into the Clean Station. Step 3. Auto-closing dustbin.
Step 1. Place a Bespoke Jet™ AI with a full dustbin on the All-in-one Clean Station. Step 2. Dustbin is emptying. Air pulse technology empties dustbin and the dust drops into the Clean Station. Step 3. Auto-closing dustbin. Step 1. Place a Bespoke Jet™ AI with a full dustbin on the All-in-one Clean Station. Step 2. Dustbin is emptying. Air pulse technology empties dustbin and the dust drops into the Clean Station. Step 3. Auto-closing dustbin.

Hygiene

Helps trap up to 99.999%* of dust**

5-stage filtration

With a five-layered filtration system, BESPOKE Jet™ AI can trap up to 99.999%* of dust**, helping to prevent release back into the air.

* Based on internal testing, in accordance with the IEC 62885-2, CL.5.11 standard, using the Jet mode. Results may vary depending on actual usage.
** Refers to dust particles in the size range of 0.5 to 4.2µm.

Mop hard floors with dual wet pads

Spray Spinning Sweeper

Keep hard floors clean with dual rotating microfibre pads and manually spray extra water from the 150ml water tank.

Easy Maintenance

Washable Dustbin

Cleaning your dustbin is quick and easy – simply remove it at the push of a button and all parts, i.e. the dustbin, cyclone and filter, are fully washable for hassle-free maintenance.*

* After cleaning, dry the fine dust filter completely for more than 24 hours in the shade before use.

Great for pet owners

Pet Tool +*

With a rubber nozzle and bristles, Pet Tool+ is designed to pick up dust and hair on couches and mattresses

* Brushes, accessories, and product colour may vary depending on the product specification.

Convenience

Ergonomic Design

Height-adjustable wand

Minimise strain on your back and wrist with the convenient, height-adjustable wand. With three options to choose from, set it to the most comfortable length that works for you and easily clean around the house.

Convenient, portable storage

Accessory Cradle*

Neatly and conveniently store all your accessories and brushes in one place with an Accessory Cradle*. It also includes a handle that makes it easy to store in a cupboard and take it where you need it.

* Brushes, accessories, and product colour may vary depending on the product specification..

Intuitive Control

LCD Display

The LCD display makes it easy to check the status of your vacuum at a glance by displaying the suction level, available runtime and error alerts. It also displays progress when the battery is being charged.*

* The displayed time may differ from the actual usage time and is continuously updated every second. The usage time may shorten based on the number of uses.

Clean more areas, more thoroughly

Included Accessories

Pet Tool: Designed to pick up dust and hair on couches and mattresses Combination Tool: For use on upholstery and keyboards. Extension Crevice Tool: Perfect for reaching into narrow crevices and nooks Flexible tool: Designed to clean high areas such as on top of cabinets or shelves

SmartThings

Optimised performance and maintenance

SmartThings App Enabled*

Track cleaning history as well as view customized maintenance guide thanks to Bespoke Jet AI’s smart self-diagnosis*.

* Available on Android and iOS devices. A Wi-Fi connection is required. All devices should be connected to Wi-Fi or other wireless network, and registered with a single Samsung Account. Availability may vary by country, region, service provider, network environment, or device, and may change without notice.

What's in the box

Specifications

  • Max Consumption Power

    730 W

  • Suction Power

    280 W

  • Running Time

    Up to 100min (Stated run time applies to the minimum power level with a non-motorized tool attached)

  • Noise Level

    87 dBA

  • Dust Collection Type

    Multi Cyclone

  • Number of Cleaning Modes

    5

  • Dustbin Capacity

    0.5 L

  • Display Type

    LCD

  • Body Colour

    Black ChroMetal

  • Secondary colour

    Satin Greige

  • Digital Inverter Motor

    Yes

  • WiFi Embedded

    Yes

  • AI Cleaning Mode

    Yes

  • SmartThings App Support

    Yes

  • Voice Control

    Bixby support - English(US,UK,IN)/French/German/Italian/Spanish(ES,LATAM)/Portuguese(BR)/Chinese(Mandarin)/Korean

  • Self-Diagnosis

    Yes

  • Customized Setting

    Yes

  • OTN Update

    Yes

  • Maintenance Guide

    Yes

  • Battery Type

    Li-ion

  • Voltage

    25.2 V

  • Charging Time (approximatley)

    300 min

  • Detachable Battery

    Yes

  • Quantity

    1 EA

  • Charging Station

    Clean Station

  • Main Brush Head

    Active Dual Brush

  • Additional Brush

    Slim LED Brush+

  • Additional Brush (Others)

    Spray Spinning Sweeper

  • Accessory 1

    Pet Tool+

  • Accessory 2

    Combination Tool

  • Accessory 3

    Extension Crevice Tool

  • Accessory 4

    Flexible Tool

  • Accessory 5

    Accessory Cradle

  • Accessory 6

    Multi-use Wet Pad (2ea)

  • Accessory 7

    Single-use Wet Pad (10ea)

  • Consumption Power

    1300 W

  • Dust Bag

    3 EA

  • Dust Bag Capacity

    2.0 L

  • Dimension (WxHxD)

    300x850x300 mm

  • Dust Bag Full Indicator

    Yes

  • Weight

    6.4 kg

  • Wi-Fi On/Off Indicator

    Yes

  • Filter

    Fine Dust Filter

  • Pre-Motor Filter

    Yes

  • Spinning Cyclone

    Yes

  • Washable Dust Bin

    Yes

  • Telescopic Pipe

    Yes

  • Dimension (WxHxD)

    250x1036x243 mm

  • Dimension (Net)

    250x1036x243 mm

  • Dimension (Set)

    300x1192x350 mm

  • Dimension (Package)

    412x931x376 mm

  • Weight (Net)

    2.98 kg (with VCA-SBTC97 battery and Slim LED Brush+)

  • Weight (Set + Station Weight)

    9.4 kg

  • Weight (Package)

    16.2 kg

  • Security Update Period (At least 5 years from launch of product)⊕

    31 Dec 2028

User manual & downloads

User Manual

ver 6.0 | 7.73 MB

Feb 19. 2025

ENGLISH

Download

Quick Guide

ver 00 | 2.68 MB

Jul 14. 2023

ENGLISH

Download
See more content

Solutions & Tips

Product support

Find answers to your questions about the product

Product support

Get the most from Samsung device and services.

Learn more

Live Chat

See how products work and get advice on which models fit your needs.

Learn more

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** Delivery available in select areas within Australia. Free delivery in Australia is available for mobile, tablet, wearable, and memory products only. Delivery charges apply to all other products (TV, Soundbar, Home Appliances, and Monitor) for all areas within Australia. Terms & Conditions apply. Visit Samsung.com for further information.

⊕ Certain Samsung products with Wi-Fi or Bluetooth connectivity have been manufactured in compliance with the requirements of Part 1 of Schedule 1 of the Cyber Security (Security Standards for Smart Devices) Rules 2025. For more information, please click here to find out how you can report potential security vulnerabilities found in Samsung products and services.

* Samsung Care Premium will not be available on purchases from 1st of January 2024. Purchases made on or before 31st of December 2023 are still eligible for Samsung Care Premium offerings. Learn more

* Key features may differ from key specifications.

Afterpay allows you to pay for your purchase over 4 installments due every 2 weeks. For purchases up to $3,000 only. Advertised amount subject to approval by Afterpay. Learn more

PayPal Pay in 4 offers no interest and no late fees. You can divide your eligible purchases between $30 - $2,000 into 4 interest-free instalments. The first payment at checkout, then three repayments, one every two weeks. Learn more

* Stated run-time applies to the minimum power level with a non-motorised tool attached using 2 batteries. Results may vary depending on actual usage.